Angel has been so professional, yet very kind and understanding when needed.We we had the Fire in house, he resolved any issue anyone had and made them feel safe.Feeling safe in our home is so important. I feel safe when he is here.Even though we where masks. I know he is smiling.
We just moved back to New York, and we wanted to come back to Avalon Clinton since our first experience was so great… And guess what… No disappointment! The leasing office makes everything possible to ease the process… Concierges are always welcoming and dedicated (Adrian was really helpful during the moving in!!).Now we can enjoy the nice apartment and the amazing view on the skyline!
We’ve been here for two years and have had a great experience. We wish they wouldn’t switch the concierge staff so much, as it gets disappointing to see people go after making a connection with them. Shout out to Angel, who has always been super helpful and willing to help in any way.
This is our third Avalon complex and by FAR our favorite. We absolutely love living here and don’t see ourselves leaving anytime soon. The skyline views, gym and rooftop are so nice. I feel really safe living here. Also, Angel (front desk) makes it even more enjoyable. When our lease renewal came up, Angels name definitely came up as a part of our decision to re-sign! He is always so friendly and helpful!! He definitely helped make us feel right at home here!
I always love how family friendly all the staff and the residents are. Also, Angel who’s a concierge, helped me so much when I had tough time getting used to the apartment. Every single staff and workers are kind and do their absolute best to help you out. Great place also very pet friendly!
Im very happy to have moved into Avalon! I would also like to acknowledge Adrian for always being so accommodating, helpful and responsive to the residents of Avalon Clinton. I always appreciate how he welcomes all of the residents each day and is always so friendly. Wanted to give a big thank you to Adrian for all of his help and support to our residential community!
I moved here during the pandemic and it was a smooth, seamless experience even with everything happening. The best part of the experience here and the one of the main reasons I resigned my lease (other than the spectacular views) is Angel at the front desk. Not only is he the most helpful consierge Ive ever seen in that roll in any hotel or apartment but his upbeat, happy energy makes me excited to see him everytime I come back home. I highly reccomend Avalon Clinton to anyone looking for not just a house, but a home! Extra shoutout to Earl at the front desk as well, and Eddie and Cranston with the maintanence team!
We love living here. The concierge and other staff members are very welcoming, kind and helpful. Angel in particular has been very helpful when we needed assistance on various occasions.
Cranston did an amazing job when he fixed my sink and replaced my washer + dryer. Best service ever!!
Angel is the best community concierge by far I look foward to his shifts because he makes me feel at home he helped my sister when I wasnt here and introduced himself to my parents 10 out of 10 shout out to Earl as well he always greets me and is so kind to every person who walks through the door
I’ve loved my experience living here - I previously lived in San Francisco where I experienced a lot of issues with noise from other residents, which I’ve never had issues with here. The facilities are top notch and, moreover, the staff is absolutely wonderful - Sarah, in the leasing office was so great she made me want to live here (no regrets!), Angel, at the front desk, is one of the coolest, most helpful humans I’ve ever met, and Earl, also at the front desk, is one of the kindest, most gentle souls you can ever encounter. Seriously, favorite place I’ve ever lived!
The BEST maintenance team around headed by the wonderful Esad & Eddie!Always courteous, efficient, very knowledgeable & on time!!Huge Kudos for Tim & Joe, who patiently answer every question & are so considerate!! I honestly dont understand the forbidden tips for them rule which none of them ever accept, except for the holidays. Ive been in many service occupations & it was our bread & butter, but these guys deserve more...!! extremely professional & well trained guys who Im very grateful to have here!! Thank You!!
I have lived here for over a year now and my experience has been very good! The building is clean and the view is unbeatable and the staff and concierge are phenomenal! In particular Angel has been quite amazing and helpful and makes this place feel more like home!
One of the best leasing experiences! everyone at Avalon (doorman, maintenance staff, leasing agents) were really friendly and welcoming from day 1 and throughout my entire application process. I worked directly with Daniel, and he was always very attentive and nice, he made the entire application process feel like a breeze (I would rate him 10 stars if I could!). The building is beautiful and well-kept, the units look brand-new and the terrace has an amazing unobstructed view of NYC. Recommend 100% !
Angel and Earl of the front desk, and Cranston of the maintenance team are THE BEST. Had a lot of trouble moving the last few items out of my old unit and they all made sure I was taken care of. Procuring dollys, helping me reserve the service elevator last minute, ensuring my furniture was moved smoothly and without damage. Will never be able to thank them enough for it as it changed a stressful situation into a much more manageable one. Best team ever - thank you thank you thank you 🙏 🙏🙏🙏🙏
Angel Peralta is the best. Always greets us with a smile and goes out of his way to make sure we are taken care of to the very highest standard.
As a current resident of Avalon Clinton I want to admit a great, actually fantastic work of ANGEL PERALTA, Community ConciergeHe is here for us all the time. No matter what happens Angel can handle any situation and provide appropriate solution at any time. Friendly, kind, wise, hospitable, fast as NASAs space shuttle 😂 love and appreciate his work. I always feel home when Angel is on duty at the reception. Also, all my friends and guests adore him!if to be honest and clear ANGEL is the most PROFESSIONAL member of Avalon Communities team, who really CARE about the ppl and the place he work at. Above and Beyond.South Clinton loves you❤️He deserves a good promotion!
Avalon Clinton is my perfect home! Ive never felt more comfortable. Not only do I have an amazing view of Manhattan! But Avalon Clinton offers the BEST service -- just ask Angel! He makes this place worth the hype! He is so amazing to call me whenever I have a guest or if I have a package. He completely make me at home!. Angel makes this place worth living here!! Thank you!!
I live here since October (last year). Concierge is very friendly and professional. Personally I like Bryan the most as well as Earl. They’re so nice, friendly and professional!
We have the best maintenance staff! Eddie came by to do fix a few items in my apartment, and he was really great. The two items were fixed so they work like new, fixed quickly, and Eddie was just a genuinely nice guy to talk to.
We would to Thank Angel the concierge at Avalon Clinton 515 West 52nd Street NYC who was extremely kind and helpful and helped us to his very best for a delivery issue, we want to let him know how Grateful we are about his professionalism and his kindness! 5 STARS GO TO HIM WITH NOT THE LEAST HESITATION
I’m happy to live here. Concierge service is wonderful. Angel is the best!
Just moved in to Avalon Clinton - this is my second Avalon apartment. The move in process was seamless. Daniel in leasing is a champion, from the beginning hes helped me take the stress out of the moving experience, and made it a real luxury experience. Patrick and Angel at concierge are awesome. ** Adding Bryan R to the list - someone who I met at Ava Dobro and who built up my trust in the Avalon brand from the beginning, thanks Bryan for always being helpful and the nicest guy around.
We just transferred from another Avalon property in California and Danny helped us make the experience as smooth as possible. He was very helpful from the beginning (explaining to us the optimal scenario for us in terms of minimizing transfer friction costs, from overlap, etc.) and was always very clear and smart in explaining apartment availabilities, the buildings amenities, the moving-in services (elevator reservation, parking of truck, etc.), very smart. Thanks Danny! Shout out to Angel as well, who welcomed us from the first minute we arrived on a snowy February evening to everyday since, with his smile and pleasant attitude. Thanks guys!
Love the friendly faces at the desk, Angel providing unparalleled professionalism and support as our concierge!
Over the many years of living in the north-side building, I have had a wonderful and great experience at Avalon. One of the buildings concierge, Joel, has been the kindest man I have ever encountered. He has been always so nice and fun to talk to whenever I see him in the lobby, and he is just so genuinely nice to everyone who comes in and out of the building. He knows everyone well and has been so helpful to me, and to everyone else that I have seen in the lobby. There have been multiple instances when I have forgotten to pick up my packages, but he is always there to remind me. I have also seen him remind other people while Im in the lobby. One day, he also recognized my mother and told her that there was a package to be picked up for our apartment. My mother told me all about the great experience she had when she came home. He can always make my day. What an amazing and kind soul!
We lived at Avalon Clinton for a year and while our life took us away from New York we frequently consider moving back to the city and Avalon Clinton. One of the things that drew us to Avalon Clinton were the online review on google and yelp which had real people who actually seemed to enjoy living there instead of being filled with disgruntled tenants. A year later and here I am writing a review about how much we enjoyed living there.The thing that made it feel most like home was the excellent concierge team. Joel was always happy to help us with anything we needed, and could be counted on to greet us with a smile and tell us about the latest dessert offering in the city.Tips:- The views are amazing from higher floors. Our F unit had both city and water views which never got old.- The bedrooms are carpeted, which we appreciated. One of our movers told us Avalon buildings are the only apartments he’d seen in the city with carpet in the bedrooms.- The finishes in the units are serviceable but aren’t super high end.- The maintenance team is great. We never had a maintenance request take more than a day. Coming from suburban home ownership to somewhere where we could open a maintenance request online and have it taken care of the next day was mind blowing.- The roof deck is usually completely empty in the mornings making it a great place to drink coffee on a warm summer day. Bring a hat though as there isn’t much shade.
I just moved into Avalon Clinton. The entire move-in experience was a breeze. Their leasing office staff is very helpful, and quick in responding to queries. The whole process from apt. application to eventually moving-in was very smooth. The building is great, roof deck offers stunning views of Midtown Manhattan! Looking forward to my stay here!
Cranston and Tim did a great job installing a replacement dishwasher with a minimum of disruption. Both are always so friendly and helpful and we are lucky to have them here at Avalon Clinton.The cleaning staff are also wonderful and work very hard to keep the building running smoothly and looking clean and fresh... particularly Bolivar who pays great attention to detail. I have noticed him cleaning surfaces that most would just ignore or miss!The front desk staff are always so welcoming and friendly. A special call out to Angel, Aundre and Chevelle who always put a smile on our faces when we are coming home. They make this place truly feel like home.
Aundre! at concierge you rock, we are so happy that you are here and keeping us all safe. Also thanks for being a amazing person and most of all keep up the excellent work.
The building is very noisy, probably because of cheap materials. Floor, roof, and walls keep doing noisy pops, especially in sunny days and during spring and autumn when the temperatures change. Other than that, the rest is fine but this was a major problem for me.
We are very happy to have moved to this building. We have had an outstanding experience from our initial inquiry to moving day to settling into our new home. Daniel, our community consultant, led us through the process with thoughtful, friendly, and extremely efficient service. We are grateful. Every staff member we have met during our first days here have also provided excellent service. Looking forward to our life at Avalon Clinton!
Absolutely love Avalon!! Nicest place I’ve ever lived!! Clean public space, beautiful apartment, and lots of wonderful amenities! The team also makes this place great to live! Angel, Andre, Chevelle and the entire front desk team are always super friendly and helpful going above & beyond to make this place like home! Also shoutout to Tim, Cranston, and the whole maintenance team for always being prompt and helpful making our apartment as nice as possible! Highly recommend this place 😄
Ive lived at both the Avalon Clinton North and South towers for over 5 years and have found all of the concierge and maintenance members to be great. Id specifically like to call out Cranston and Tim from maintenance who just helped me out today. They took care of the issues I was having and have helped me out in both buildings over these years. A special shout-out to the great concierge team as well, especially Aundre, Angel, and Chevelle!
I love living here! Great concierge doormen and service!
What attracted me most to my rare apartment in Manhattan was a private platform that even accommodated a one-man run, and it took me three weeks to finally find a satisfactory house in Manhattan, and I was lucky enough to find Avalon!
Avalon Clinton is a really awesome place to live! The first thing that comes to mind when I think about my time living there is the people.If I had to play word association to describe the people I got the opportunity to know at the Avalon Clinton I would choose: warm, kind, and empathetic.I was often just very struck by how nice everyone who works at the Avalon Clinton is. So much so that usually I like to cite a specific person in a review but in this case I am scared to because there were so many nice people I got to know over my time in this building I’d be afraid if I forgot to mention someone because I care about them and don’t want to offend anyone!Also, on a sadder note, I personally was affected by the Covid-19 crisis and Avalon Clinton was really very understanding and kind in their interactions with me on this matter and they made a difficult situation a lot less difficult and I just wanted to say thank you. I encountered unexpected flexibility and kindness and I just wanted to say I am grateful for this.But back to living at the Avalon Clinton! The other nice thing about living here is the building is REALLY well maintained. They take maintenance and cleanliness very seriously! And on those rare occasions I needed something fixed, it was always really nice how quickly things were repaired and how friendly the maintenance team always was.Well, if you are looking for a great place to live with super nice people I HIGHLY recommend the Avalon Clinton!
I ordered a very important package that I had accidentally addressed to Avalon Clinton. When I realized it while tracking, I immediately searched the number and called right away. To my pleasant surprise, Joel picked up and assured me he’d hold the package until I got there. He was so kind. A couple of hours later, I got my package. Joel was so welcoming. Such a warm soul. Had I been living in NYC, I’d definitely recommend Avalon Clinton. I’ve never met anyone so genuinely kind. Don’t ever change. Thank you again, Joel! I’ll never forget this!
Daniel C. was fantastic every step of the way. He really worked with us to ensure all of our needs were met and our questions were answered. With his help we were able to find an extraordinary place in our price range that met our needs. We are really excited to be moving to the Avalon community.
I have lived in Avalon Clinton for 12 years and going strong, This team that you have is very responsive and productive day to day. I enjoy living here and your concierge/management team makes it even more enjoyable to live here. Out of all the people that have come and went in my time here, Joel and Destiny are some of the best that you guys have chosen.Joel helps me day to day and is always on point with my packages. This boy would move my refrigerator if i asked him to. He is always energetic and friendly. He also remembers EVERYONEs name including their pets ! (Very Impressive). He goes above and beyond everyday and i havent seen anything less of extraordinary coming from him.Destiny is also the same way and always helpful whenever i see her, always has my package ready for me and wastes no time ! She has a smile that lights up the room and this is the face of Avalon anytime anyone walks into the lobby. She always makes time to strike conversation with everyone and ask about your day and sometimes that is all people need. She also goes out of her way to perform simple tasks to make my day easier.Love living here and will continue to do so and five stars to Avalon and their staff.You guys did good with these two.
The building has a great maintenance team. Cranston has always gone above and beyond to address any maintenance issues.
For a few years, I’ve been visiting my uncle at Avalon Clinton especially since quarantine and I must say Joel hands down the most amazing doorman I’ve ever met. He always goes the extra mile to make sure we’re all set. We’re living in tough times but he always gives us peace of mind. It’s no wonder my uncle put on some happy weight (Also due to Joel’s AMAZING food suggestions lol). Thank you Joel for making life easier for us!
Sarah Portoundo is THE MOST AMAZING Community Consultants weve ever encountered on our apartment searching journey in NYC. She is professional, responsive, organized, friendly, and thoughtful. She has been so helpful and approachable through emails and phone calls, and answered all of our questions with patience, no matter how small they were.Apartment searching can be stressful and overwhelming, and having Sarah here to help us is a big relief!Thank you so much, Sarah. Were so lucky to have you!
Tim and Cranston did a great job today fixing my washing machine issue speedily. I was very pleased with their work. They were courteous and professional and rectified the situation quickly. The onsite leasing team was also helpful in getting the problem to the attention of the maintenance team. The group effort was appreciated. Appreciate the hard work of the staff.
We have renewed our lease for the 6th year. This year we were expecting to move to a two-bedroom unit. However, the leasing official was not helpful, and we felt lesser interested. And Avalon encourages newer benefits for the new tenant than the internal transfer. Hence we decided to stay another year without raising the rent. This whole process frustrated us. However, I must shout out to the fantastic concierge and the supporting team members -- Earl Moodie Jr: He is a wonderful human being. Very generous and supportive. An ideal concierge person to have in any building.- Chevelle Johnson: She is undoubtedly our favorite. Very friendly to the kid and always helpful and comforting.- Timothy Eimiller: He is an amazingly very professional concierge member. He always makes sure we follow the rules. Less expressive than other concierge members, but we appreciate his work.- Cranston Morris: He is a fantastic support technician. Appreciate your excellent work.
Their website and advertising is done very poorly. The information listed on the site is confusing at best and misleading at worst. What are the prices with a line through it? What are the actual prices of the units without the current concession (during one of the most unprecedented moments in history)? This is all valuable and arguably ESSENTIAL information to know when making a housing decision. Interesting that the prices are either missing (careless design) or being purposefully omitted.
I recently applied for an apartment online and the advertising was very misleading. They clearly advertised the net concession price of the rent but it was very unclear what the actual price of rent was.Daniel was super quick to get my application charged and processed but gave no explanation of this sneaky advertisement. Only until Im about to sign the lease do I learn the real price of rent. Even Danny admitted on the phone that the he didnt like the advertising. Absolutely pathetic and shady.I think to pull this in the middle of a pandemic when youre hurting as a business is really messed up and I just want to warn others.
Soooo shady! They tried to rip us off during a pandemic. Their prices online advertise a net concession which is all fine & dandy until you decide to sign a lease & they tell you the real pricing is $600 MORE than you had agreed to. I am not moving to a place only to move out the following year because I cannot afford rent, which was not disclosed to me until the very last moment. Disgusting. Perhaps they were hoping we wouldnt read the fine print. You cant pull this on people when money is already tight. When I complained, the staff completely invalidated my experience. Absolutely horrendous service.
Have had such great service with kind and helpful staff since moving here. Our fridge broke and all the food was going bad. We called the office and they had service staff replace the fridge in less than 2 hours. Also gave us a reimbursement for the perished groceries.During these times it was so appreciated. The staff were so kind and it was taken care of so quickly!!! Cant imagine what would have happened at last building I lived at! So greatful to be in this building with these staff.. you deserve all the great reviews!!
Avalon Clinton has a phenomenal staff. Sarah from the leasing office in particular was extremely helpful, patient, and professional. I was also impressed with the doormen and other members of the staff I interacted with.
Thanks to Daniel, we were able to tour both Clinton buildings and find our dream apartment! We transferred from another Avalon in the city, and Daniel made this process seamless and extremely easy. Thank you Daniel for showing us so many apartments, for your follow-up, and for putting us at ease. We are excited to become Clinton residents!
I have just recently signed another year with Avalon Clinton and am really looking forward to it. My past year living at the community has been fantastic. The apartments are spacious and comfortable. I absolutely love my home.The staff at Avalon Clinton is fantastic, and any issues have been resolved quickly and professionally. The front desk, leasing office, and maintenance staff are all very friendly and I enjoy chatting with them regularly. The building always has felt safe and secure, and there has not been one security issue in the past year.The building amenities are on par with other communities in Manhattan of this age and price-point. The roof top views (at both buildings) are stunning.Overall, I would highly recommend Avalon Clinton to friends and family. In fact, I think Avalon as a company is fantastic to deal with. There is tremendous value in renting directly from a property management company such as AvalonBay! Trust me, I have rented from private landlords and large management companies :)
Decent building with a very nice concierge team but cannot seem to fix the smoking issues despite promising to be a smoke free building. Its been a recurring issue for me for two years now and was told by management that despite the smoke free promise, they cannot enforce or monitor it. Theyve been working on the issue but with all the turnover at the management level, they seem to start from scratch every year which significantly affects the living experience.
I moved in around the holidays and Sarah Portuondo was the absolute best. After dealing with so many brokers and agents, it was a relief to deal with someone helpful and accommodating like her. She showed me all the different options Avalon had to offer and recommended me the best fit for my budget and space needs. I dont think you can find anyone nicer. I am really happy with my choice at Avalon--the apartment is beautiful and the building has great amenities. And beyond Sarah, the rest of the staff has been great and friendly
Ive been living in Avalon Clinton for over four years now - and its been always a pleasure to work with the leasing office team (special shout out to Sarah and Steffon). The maintenance team and the front desk are also great - theyre super responsible and responsive! Ive recommended this place to a couple of my friends, and theyre living in the same building now. Id recommend it to anyone whos looking for more space at a lower cost!
Joel is always so genuinely kind. He has made it a pleasant and amazing experience for me having been in Avalon Clinton for 2+ years. I always have peace of mind whenever Joel is there. I can’t thank him enough. Diamond in the rough.
I stayed at Avalon Clinton for 1 year and half and enjoyed my time here. All issues were resolved quickly. The management and concierge teams are great. Really appreciate Daniel Cataquets help. Also, the gym in the building is amazing.
Daniel Cataquet was excellent, very pleasant! Since we lived out west, I asked if he could do a video tour and he immediately agreed (something most other places were unwilling to do). He took the time to show us several units and all the different amenities. Highly recommend him!
The doormens attitude is very unfriendly. Never come again😡😡😡😡
I work for DoorDash and I’ve never encountered such a welcoming presence like Joel in Avalon. Everytime I deliver and he’s there, it puts a smile on my face because he’s a reminder of how good it feels to be an essential worker. Such a positive spirit and energy in interesting times. He’s a keeper! Thank you for making work worth it, Joel! I hope to see you soon!
Hello,I stopped by the Avalon a few weeks back to pay my sister a visit. I was welcomed by a warm smile and the utmost professionalism. Not only does Joel live for food (as his hashtag might say), he also lives for immaculate customer service. He was profoundly helpful and assisted my sister and I with all our needs. He made my visit to the Avalon one of the most pleasant experiences Ive had in a long while. Thank you Joel, for the exceptional service you provide.
I have lived in Avalon Clinton North for 6 years and have enjoyed my entire time here. The apartment is great and the staff is top notch. The management office is responsive and friendly, the concierge staff are always helpful especially Tim, Mark, Destiny, Alex, Aundre, Earl and Joel. The maintenance staff are all exceptional, especially Pedro and Tim. I would highly recommend Avalon Clinton!ADDED 6/15/20: Just wanted to thank the entire staff: management office, concierge, maintenance and cleaning service, during this challenging COVID-19 period. You have all done an amazing job keeping us informed and safe. Thank you for your dedication and excellent service during this difficult time. It is GREATLY appreciated!
Thank you to Pedro for taking care of our service request so quickly. Our refrigerator went out on a Sunday afternoon and he had it replaced with a new one in less than 30 minutes. Hes always thoughtful and professional! Very appreciated.
I moved in Oct. 2018 and I love it. I live in the South tower the building is always clean, feels like I’m living in a hotel. The service I receive from the front desk is great! Chris, Destiny, Joel, and Josh you guys are awesome! You all are very friendly, welcoming, willing to help, and are always smiling. I appreciate you guys. The location is also great near Times Square, Central Park, Hudson River, an abundant amount of restaurants, etc. Highly recommended place to live.
After almost two months of searching for a new apartment, I finally came across Avalon Clinton and it has been the perfect fit. With a move in date right after the new year, I could not have asked for a better transition process than the one I had, especially since it was during the holiday season. From initial inquiry with the leasing office to the moment I received the keys, Sarah Portuondo did everything she could to make sure the process was seamless and enjoyable. She has been nothing but professional and welcoming. Even after living here for two months now, Sarah is still my go-to for any questions or needs.I could not be happier with my choice to move here, The building location is perfect for my commute to work, the amenities are top notch, apartments are spacious, and views are unbeatable. The entire Avalon staff have been a pleasure to deal with as well.I highly recommend to anyone who is looking, and I look forward to the remainder of my time here.
Avalon Clinton is an excellent building, in which to live, modern, bright and very elegant. The staff (Destiny, Pedro, etc) are all very friendly, helpful and certainly make you feel at home!I would definitely recommend Avalon Clinton to anyone who wishes to move to New York City.
Over the weekend I visited my boyfriend, while I was waiting in the lobby the front desk staff Mark was very PROFESSIONAL, he communicated with me and ensure I felt welcome. With the short time of my await I can tell he’s a very kind and outgoing person... Thank you Mark.
Absolutely love the fact that Avalon Clinton is 100% smoke free and now dog friendly. The amenities are fantastic. The gym is spacious and the machines are well maintained. My favorite is the Sundeck. I love taking my laptop upstairs and being able to get work from home done while watching the sunset over the Hudson River.Danielle helped us find the perfect apartment we were seeking and made our overall move in experience comfortable. She is always very helpful and knowledgeable with any questions or concerns we may have.The maintenance team is great and always resolve any issues we may experience in a timely manner. We appreciate that Jose & Frank always come promptly to the time we requested and even give us a courtesy call before arriving upstairs.The gentlemen at the concierge desk are always a great face to see when coming home from a long day at work. Knowing we have them downstairs 24/7 really gives us peace of mind. Jason, Stan & Josh always notify us whenever a package has arrived or once our dry cleaning is ready for pick up. What most stands out with me is how welcoming and warm the guys are towards my parents whenever they come visit!
Congratulation to Avalon for having such a great employee like Destiny, she is so helpful to me everyday no matter how busy she may be. Destiny always takes time aside to assist me and other residents with a smile on her face everyday and making my life a little easier. Thank you Avalon
The staff here is amazing. The building is such a nice place. Today, my door lock went crooked so I couldnt get into my apartment room. Pedro, the maintenance man, was off-duty, but I asked him for emergency help. He told me that he knew my problem and he was so kind to come upstairs with me to help. He fixed my door immediately. This guy is so awesome and friendly. I hope Pedro has a great day! He definitely made my day!
Avalon Clinton has been more than a place to stay. Its made me feel right at home. Whenever I step foot inside, I can always expect a clean and orderly experience - from the gyms down to the laundry rooms. Even better, the staff takes warmth to a whole new level. Especially Joel. Our conversations never end at hello. He remembers my name, gets to know me, and allows for me to do the same. Plus, hes always willing to go the extra mile to help anyone out. And when I step outside Avalon, its just as nice. Theres no shortage of great restaurants and cocktail lounges in all directions. Not to mention, the Hudson River and Central Park are just a few blocks away. Oh yeah, did I mention the amazing rooftop? And the view? Avalon Clinton has it all.
Love this building! Stunning Units. Phenomenal service. Thoughtful Hospitality. Friendly and welcoming atmosphere. Anjanette, Camden, Sarah, Brian, Danny, Steffon, Patrick, Earl, Eddie, Joseph and Andre service is amazing. I highly recommend Avalon Clinton to all my readers and viewers. The most wonderful building in Manhattan. Mark service is so amazing!
I reported marijuana smoking on the 11th floor staircase to Andre but instead he told me I would have for wait for the leasing office to open for the situation to be rectified.. all in a tone as if I was being annoying? Im sorry, I have a young child and smoke continues to trickle into my bathroom vent..I mean, when I reported the same smoking issue to Joel in the past, he handled it in a completely different manner. Very professional and compassionate. Joel notified leasing and I was followed up with a day or two later by Steffon.Other than that, my living experience at 510 has been up and down. FANTASTIC maintenance though !
I wanna give a big thank you and my appreciation to Andre in the North Tower. He makes sure the building is safe while he is on shift. Greets everyone with joy and smiles. And always has the lobby smelling awesome. Just wanna give a big thank you to Andre.
This is our second Avalon building. We loved the staff at our previous building but the staff members at Avalon Clinton are all stellar! Warm, friendly, and always helpful. I really appreciate Sarah for all her help during our moving process. You cant beat this location in the city, too. I highly recommend this building and Avalon in general.
This building is run by very friendly and helpful staff. Moving in was a breeze and no issues have occurred during my time here. I highly recommend living here!
Thank you to the concierge Chris in the South Tower for providing great service to me and my boyfriend. Chris is a very personable guy that is always going out his way. He takes it upon himself to resolve any issues brought to his attention. Thanks Chris!
I moved out a few months ago, and Vyonna helped me so much my calling and setting it up to have mail and packages delivered to the wrong address saved for me. I so appreciated her help!
Having lived here for almost a year, I feel I made a great choice in choosing Avalon. The apartments are spacious, the building is clean, and the amenities are fantastic, especially the gym and the laundry service - Ive never had a problem with either. What truly sets this place apart, though, is the kind and welcoming staff. All of the doormen are incredibly nice and friendly, and I appreciate that theyre willing to talk even when you just want to chat and are not asking for anything in particular. Although I cant say enough good words about any of the staff, I have to give a special shout out to Joel, who goes out of his way to be friendly and welcoming, even if you catch him at the tail end of a double shift. Im glad I found such a good building, and Id highly recommend it to anyone else.
Joel creates burner accounts and writes reviews on himself here. stay wokegreat leasing office team though!
Came to visit a friend, and couldn’t be more satisfied with the attentiveness Destiny had to make sure I was acknowledged as I walked into those doors. Great smile and great energy. Even after exiting the building she made sure to say goodbye.
Leasing office and front desk members are not as warm and hospitableas in years past. Ive had a few requests fall through the cracks this year thus far (been given packages that were not for my apartment, guest sent up with no call and delayed response times when emailing back and forth)Maintenance team is still strong. Thank you Pedro.
Awesome place, awesome staff. Overall a great living experience. Could not have been happier with my interactions with Pedro and his maintenance team, and was always happy to see Michael, Joel, and the rest of the concierge team. Really awesome people who make an effort to help you feel at home. Thanks guys! Will miss living here.
Huge shout out and thank you to Mark! I appreciate Mark for always going out of his way to make me feel at home at Avalon. He is constantly smiling and positive, very helpful and will always say hi and ask how I am doing. I recently broke my toe and am in a boot for 6-10 weeks; Mark offered to assist me with carrying my package upstairs. This is not a small favor and this is not the first time he has offered to help me when I was unable to do something for myself. I have been at Avalon Clinton for about 4 years and considered moving but decided to stay because I really liked the concierge (and maintenance- best service anywhere and Ive lived in many places) staff. It makes a huge difference to have a familiar face at a place you call home. Unfortunately, the concierge staff changes too frequently here which has made this place feel less like home and more like a rental space. Concierge is the face of any building and I think Avalon needs to consider or perhaps appreciate the effects of high turnover. Nonetheless and that being said, Mark is the only staff member that has been here since I came and his (and Joel- huge shout out to him as well- not here as long but a great guy and very helpful) presence makes a huge difference.
Joel is the best concierge I have ever come across and Ive been here since the beginning. He always goes above and beyond with no effort. Steff is also amazing and always helpful. Thank you!
As new Manhattan residents, my girlfriend and I have had a wonderful first few weeks at Avalon Clinton! Its in a great location, walking distance from our offices and with so many eateries in the area. The building itself is dog-friendly (up to 2 pets with no weight limit!) and theres also a park just a couple minutes away for our golden retriever to play in. A big thank you to Sarah P. who made the lease-signing process SO easy from start to finish!
Avalon Clinton is a place I am happy to call home. It is a full-service luxury building with great amenities, decent price considering the location and the positive experience you are getting; more importantly, top-notch service. Avalon definitely knows who are the right people to hire. Especially, Joel from the concierge team. He always welcomes you with a warm smile and genuinely offers his help if you need anything. A few weeks back, I accidentally dropped my credit card in the elevator and I didnt realize it until Joel personally delivered my card back to me at my apartment. I am very grateful that he went above and beyond to help his residents and saved me lots of trouble. Cant thank him enough! I will definitely highly recommend Avalon Clinton to anyone who is looking for a new home with exceptional service!
Joel asked for a review as if he was not one of the improvements that could be made here at The Avalon Clinton. Friendly individual but seems to have an issue being at the front desk during his shift. I constantly see him across the street at other building fraternizing *confused shrug* Mark and Tim on the other hand are great.Maintenance team is quick with repairs.Leasing team is responsive and informative.Views from the rooftop are gorgeous.Gym facility could improve (daily cleaning / some males like to workout with their shirt off *eyes roll*
I just moved here in November and since I have been here, everyone and everything has been nothing short of AMAZING. From everyone in the leasing office, to concierge, to maintenance, my experience thus far has been a great one from everyone. I want to personally acknowledge Destiny from concierge. She always greets me with a smile and is always willing to help. I understand people have good and bad days, but if she does have a bad day, I never know because she keeps a smile on her face. So thank you Destiny for being the awesome person you are, working hard as you do, and most of all, doing it all with a welcoming smile!!! You Rock😄
Sarah Portuondo is absolutely the best, kindheated, professional, helpful, patient, supportive, reliable, as well as diligent ( even reply my email on weekends and midnight! ), solve problem efficiently and precisely, always try to help from the residents side, making me feel at home in Avalon Clinton, also the Manhattan night view from the fitless center is quite beautiful, also schools nearby makes me feel quite safe living here, highly recommend Avalon Clinton. best choice in Manhattan ever.
I cant say enough about the experience visiting the Avalon Clinton. What made it so special beyond the overall friendly staff and amazing amenities was one person in particular... Sr. Community Consultant Danielle Castillo. Danielle is incredibly kind, friendly, attentive, patient, and accommodating. My husband and I, along with our 3 month old son (who was sleeping), met Danielle over a week ago. We were going to look at a 2 bedroom apartment and at the time, the door to the apartment wouldnt open. Danielle immediately called for support from downstairs and when that didnt work, she suggested showing us other options until the door could be fixed. We eventually left and went home, which is nearby, and got a call from Avalon Clinton saying they were able to open the door and would love for us to see it. We went right back to take a look and realized Danielle stayed after the end of her shift to accommodate us. Amazing! In the end, we decided on another Avalon building as that particular apartment didnt work for us, but we were so close to applying there... Side note: Avalon applications are the FASTEST EVER! Literally minutes! Having a real estate license, I know for a fact you cannot beat this application process. All around, highly highly recommended!
Weve been living here for 10 days now. Our apartment is amazing, very clean, spacious and with a really nice view of Hudson river. The building has a great location, in a very quiet -yet fun- neighborhood. Everything is clean and the staff is great. Laundry room in every floor and has a spectacular rooftop to hang out with friends/family. We certainly recommend this complex.
The Front Desk team in the South Tower do a great job. Bryan is always very courteous, friendly, and professional; he makes us and our guests feel very welcome. Angel is super helpful and always willing and ready to assist with any requests we have.Repairs and maintenance are carried out quickly and all work is completed to a high standard. Pedro from the maintenance team completed some minor repairs in my apartment, his work was top rate and he left everything immaculately clean after hed finished the work.
I just moved in July of this year 2018, and my experience living here have been truly amazing. My needs are totally and have been met here beyond my expections.This is the best staff I have came across in all my living experiences living anywhere. While all the staff are great and I communicate with them all on a sweet note. I especially like Destiny whose smile and love for her job brightens my day. Very hard choice indeed, but she has my edge for Avalon employee of the year. Avalon Clinton is the best place in NY to live in my book. My family and friends are so impress with this place.
I’ve lived in the North Tower for 2 years and am constantly impressed by our Avalon team! An especially big thanks to Mark for always being so friendly, organised and attentive. Mark has a relentless problem solving attitude & is always happy to help with any issues. He truly cares that everyone’s experience whilst on site is the best it could be - from residents to people visiting or delivering. On behalf of all residents thank you, Mark, for all you do for us!
Avalon Clinton is awesome! Ive lived in New York for a long time and this apartment complex is hands down the best. Rooftop is to die for. The doorman are so friendly and nice. Joel is the best. I can have the worst day at work come back and be welcomed by Joel and my day is already so much better. I highly recommend the building to everyone.
3000 miles from home, but walking in to this building with its fantastic staff every day makes it so welcoming, comfortable and enjoyable. The facilities available are great, the views are beautiful and the location is very good. A special mention to Destiny who regularly has helped with all kinds of requirements and recommendations. Great work Avalon!!
Fantastic location, away from the hustle and bustle of times square but still in walking distance. In addition to this apartments are modern with a lovely view, great gym facility and rooftop.Staff are great with JP, Josh and Destiny always happy to take time out to help you out.
Ive lived in a bunch of luxury high-rises throughout NYC, and the Avalon Clinton is my clear-cut favorite. Building management is fantastic at all levels, from leasing (Danielle was extremely helpful) to concierge and facilities. The apartments are very homey and well-kept, the fitness centers are spacious and clean, and the rooftop decks (overlooking both the skyline and Hudson River) are perfect for either relaxing solo or kicking back with friends. If you have a chance to live here, jump on it.