Such a pleasant experience dealing with the folks at Symmetry. I had a simple repair and they were helpful, quick and the price was completely reasonable! Will definitely return for any of my jewelry needs.
Such amazing and kind staff. Fixed my necklace perfectly and made sure it was polished. Also a beautiful store with lots of cool pieces.
I’ve been a Symmetry customer for 23 years and won’t go anywhere else for my jewelry! So personal and caring, Richard and staff always do everything possible to make sure your experience and jewelry creations are the very best! Whether my jewelry is personal designed to my specifications or purchased from their beautiful collections, it is always exquisite and the highest quality!! You won’t be disappointed with your jewelry or their services!!
Wonderful experience as always at Symmetry. Anna is so knowledgeable and has fantastic ideas for repurposing all types of jewelry. It is always a pleasure working with Symmetry.
My experience at Symmetry was so much fun.I was helped by Richard who is extremely knowledgeable. I was looking for a ring and wanted something unique. Boy did I come to the right place. They have so much to choose from with a wide range of prices. I purchased a Silver and Gold Blue Sapphire Ring which I love. I had a Diamond Cluster Ring from my Mom’s Estate that I didn’t like so Richard and I came up with a design using a bracelet I had that was too small.They cut the bracelet in half and put the Diamond Cluster to hold the halves together.BEAUTIFUL!!!. It got me so excited I got a few more pieces of old jewelry and brought them in.He really worked with me and once again I couldn’t be more delighted. It’s like I got several pieces of Jewelry on a shoe string budget.This is a High End Jewelry store that makes you feel really comfortable while shoppingBTW: He’s cute too.Wish I had more Jewelry.
The best place to buy what ever you need in jewelry its like being with family everyone is so nice and talk to you call you by your name I love going there and Rich goes out of his way to do ever you need done great place
Symmetry took amazing care of us, providing the perfect designs for our engagement and wedding rings - I would absolutely recommend their services and that you support this fantastic local business!
I found a cheap ring at an antique/thrift store and wanted to get it downsized to fit me. I was on a limited budget—too limited for what I wanted!—but the gentleman at Symmetry found a simple solution for me, even after it became clear I couldnt afford the original request. He gave me a plastic ring adjuster and didnt charge me for it. Ill definitely be back to clean my better jewelry! Beautiful store, kind people.
Wonderful jewelry shop! I had walked in one day to ask about getting a pair of earrings repaired, and an old ring crafted into something new. The man working was very helpful and said to stop by anytime with my pieces. I brought them back, and Anna helped me to design a pair of earrings out of an old family ring as well as fixing my broken pair. The craftsmanship is perfect and pricing very reasonable. I would recommend to anyone whether you need a repair or a help designing something special.
I always feel welcome when entering. The display room is beautifully arranged. The jewelry displayed ranges from local artists to fine collections from overseas. A feast for the eyes. Customer service is a major reason to patronize this business.
Best local jewelry store in the New Orleans area. Staff are all very personable, knowledgeable and helpful. They do all kinds of custom jewelry and have many interesting designers who showcase their creations in the shop. This is a must see if you are in the market for unusual, artistic designs or for regular items like wedding and engagement bands. Glad I found them to do my custom wedding band.
Love this store! My friend was picking up the wedding ring she had brought in for repair and Ibtqgged along to have them repair a pair of earrings purchased from them around 10 years ago. Her ring looks fabulous! They were super fast AND polished the other jewelry I was wearing for free, even though it was bought from a different store! Also picked up a beautiful new sparkly creation for an amazing price. And had some free champagne to boot! Can’t go wrong with Symmetry.
Symmetry Jewelers was amazing! Staff was so helpful! Anna listened to our needs and made suggestions accordingly! Her knowledge of stones is impressive! Tim was the jeweler who created the engagement ring and the band! Both are stunning! I highly recommend this jeweler and these two individuals!
Anna and Anthony were wonderful to work with. I needed a new chain and some jewelry repairs. Anthony made sure my repairs were exactly what I needed. Anna was so very patient with me as I chose my new chain. Thank you so much!
Anna was personable polite respectful of my budget and easy to work with.
Richard was very easy to work with. Non-pushy and introduced me to some great local artists. Highly recommended!
We are always shown the utmost courtesy and personal attention. I had custom changes on several pieces of jewelery. It made each piece more secure and put together much better than I had imagined. Each piece was polished and returned so much more attractive. Im often complimented with the end results. And.....at a divine cost unbelievable. All the pieces spoken about can be handed down for many generations to come. Im very delighted with Symmetry Jewelers. I truly hope you come see for yourselves. You wont be sorry.Irma Mendoza🍃
Richard and Tim are amazing. They made my old rings look better than new with the gems that they helped me choose and set into my rings. Thanks y’all!
I love their jewelry and designs. I bought six rings for myself and my daughters and we all love them. I had one repair that went smoothly and appreciate all the help.
It is always a pleasure to shop here. I always find what I need and they are all so helpful.
I always make a point to visit Symmetry Jewelers when in New Orleans. They maintain a solid base of dependable stock, distinctive lines that fit a range of aesthetics and tastes, but they also bring in fres and forward thinking artists.The service, while you may have to wait for it, gives each customer the individual attention that makes for a satisfying shopping experience.
Best kept secret is this highly diversified jewelry store. The customer service is incredible.
I have shopped symmetry for years and have never found disappointment in both their products and staff. From NOLA heirlooms to cutting edge, the rings, pendants, earrings and pins have always amazed. An excellent place to find the perfect unique gift.
Bent my wedding ring. I thought it was pretty bad. Asked my wife if she knew anywhere I could bring it in. She got a recommendation for this place for some jewelry she wants to get repaired, some antique family jewelry.I dont think I was in the store 5 minutes. Incredibly polite and friendly, smartly dressed guy popped the ring on a shaping rod, grabbed a mallet, said dont worry, and made my ring a perfect circle. Before I could even reach for my wallet he said, no charge.Very friendly, very professional jeweler.
Always a great experience! The only issue I have when I go in the store is that I want to buy everything! Great, unique, affordable selection and customer service that goes above and beyond.
Love this jewelry store! I came from across the lake. The beauty of the workmanship and the value is worth the drive!
Wonderful staff and excellent quality! I had my engagement ring resized twice and the second time they didn’t even charge me. I would highly recommend Symmetry because these are professionals you can trust who will make you feel taken care of at all times.
Everyone in the store is very helpful and friendly. It was a very welcoming environment. I learned a lot about jewellery in my time there. Saturdays are also fun for champagne!
I love Symmetry! They have such beautiful jewelry and such helpful people. I spoke with Richard, who is a delight. Cant wait to come back!!!
A wonderful local jeweler, with really personal service, innovative designs, and very fair pricing. Absolutely my first choice in New Orleans.
Symmetry is amazing! Anthony was so nice and helpful. All of the jewelry is beautiful and can match anybody’s style and price point. Highly recommend!
The staff were very friendly and helpful and did a great job resizing my wedding bands.
Very kind people who work there & lovely service. Came into repair necklace chain & was immediately warmly greeted and helped! Able to fix it on the spot, too :) Highly recommend. Thank you!!
They are so responsive to my needs. I live in another state and my jewelry was taken care of promptly
I frantically stopped into Symmetry on high school graduation weekend to procure a gift for a special graduate. I arrived before the store even opened. They let me in early. I found the perfect Anna Hollinger necklace and was in and out in under 10 minutes. 5 ⭐️ B
Symmetry has been my go to place for many years for the most unique and classy jewelry.Very personable and easy.Highly recommend!
Exceptional experience while picking out the perfect anniversary present for my wife of 40 years.
I had a great experience at Symmetry Jewelers! Anthony and Anna were absolutely warm and outgoing. I went in intending to simply accompany a friend who had some business with them, but as they were doing that business I started to look at their vintage watch line. I kept going back to look at one watch in particular. They were very patient with me as I went back and forth until finally deciding on that 1947 Certina watch that I positively love! Thank you to Anna and Anthony and to Symmetry Jewelers!
Really wonderful staff and service. Highly recommend for anyone looking to get beautiful jewelry from nice people.
So polite! A very inexpensive ring sizing in my opinion, it takes about three weeks to get the ring back but it’s worth it because it’s done very well!
My favorite jeweler! Excellent customer service AND an amazing selection of jewelry by a variety of artists and designers. Highly recommend!
I graduated from Tulane in 1989 and still have family in NOLA. Every time I visit, a stop at Symmetry is mandatory😊. They made by wedding set, I have several vintage and custom designed pieces, and I’m looking forward to receiving my exquisite vintage necklace and resized wedding jewelry in the coming weeks. Thank you for being MY Jeweler for years and for all those to come.
Highly recommend! Excellent jeweler who with work with you for custom items and a great selection of options available. Great staff who have the knowledge to ensure you get what you want!
I got some inherited jewelry cleaned and resized and they did an amazing job. Will definitely use Symmetry again.
Great work, I will use them again.
A very unique and beautiful collection of jewelry and the friendliest staff! I worked with the Symmetry team to get designer jewelry fixed. They were quick and just a hands down pleasure to work with.
Anna was great! I brought a pendant in to turn into a ring and it turned out amazing...and it was super affordable! I cant wait to gift it to the recipient. I will definitely be going back.
Great and professional service, took a watch to Semmetry for repair, complete within 20 minutes. Im a very satisfied customer
Anna did a great job. I have shopped at Symmetry for years....for custom made as well as beautiful pieces they have in their catalog....wonderful workmanship with unique design ideas...Give them an idea and you will be amazed what they can design
Friendly staff, fantastic service, and great selection. They made our beautiful wedding bands and, seven years (and two kids) later, they are still our go-to jewelry store in New Orleans. I recently worked with Anthony to resize a watch but really everyone Ive ever worked with has been great. They staff is knowledgeable, welcoming and highly skilled. Love this place.
Wonderful experience. Customer service is top notch. Went in to have some repairs done and was very pleased with the service. If anyone is looking for something new or needing something repaired, go give them a visit you will not be disappointed.
I made an appointment to get my watch resized, it was super easy and super quick. My watch fits perfectly and looks great! Staff is friendly and helpful and I had a few minutes to look around the store—they have some gorgeous pieces.
I had the best experience with Symmetry - I walked in with no appointment and Anna immediately assisted me with my jewelry. I got a gold necklace fixed and they also resized, reshaped and polished my engagement ring. They said it would be done by the weekend, but they called me less than 2 hours later and both were ready to be picked up! It was an awesome experience and I will definitely be going back for all my jewelry needs.
I recently had my engagement ring repaired and I am beyond pleased with the result. I had lost one of the smaller diamonds and bent the ring itself and wasnt sure if it could ever look the way it did originally. After consulting with Anna, and considering her suggestions, I went with a new setting and a replacement diamond which matched the missing one perfectly. My ring never looked this beautiful. Anna consulted with me every step of the way and the result is fabulous! Thank you Symmetry!
What wonderful service! Beautiful items, friendly people, and accommodating.
Anthony was extremely helpful i was looking for a simple silver necklace, but needed a larger size then most stores carry and the pendents are very special to the person im giving it too. He found just the length and size they need with a very secure catch.Im very happy with the service quality and price.Ken Williamson
Beautiful hand crafted jewelry by local and international artists!!! Ample street parking in the area.Go in to make your Christmas Wish List!
Excellent customer service
Richard is always a delightful person, ready and willing to help his clients find happiness in their purchases and / or in their design process. He has decades of experience as owner of and designer at Symmetry Jewelers. You will love the experience!Richard and the design team and Jewelers did it again, a fabulous job for me on a custom ring with which I am thrilled! Thank you so very much. Even during this pandemic they keep on working and crafting beautiful works of art!
Simply the best. If you want something specific that no one else can/will do then this is the place. Highly recommend.
My firstVisit was great, but i was told I would be contacted on Tuesday when the jeweler came in. Tuesday cameAnd went and I called them Friday. Explained someone was supposed to call me about working on an engagement ring. A week goes by and still no one calls me. I felt Unimportant and not valued.
Beautiful pieces! Friendly and helpful staff. Thank you, Richard!
I could hang out in this place all day! There is so much beautiful jewelry to ogle at. The people are very nice and helpful when shopping AND when bringing in jewelry for repairs. When I picked up my jewelry it happened to be champagne Saturday which was a plus!
Outstanding in every respect!!
I have been a customer of Symmetry since 2007! They have the most beautiful and unique jewelry! They are our jeweler! We wouldn’t go anywhere else! Always the best quality work with exceptional customer service!
This place is great. I brought my 22k baht chain here for repair... Not only was it done flawlessly, it was also done by the next day! That was very important to me. Ill be going back because they have a solid customer over here.
Best jewelry store in the city!
Symmetry Jewelers has a beautiful selection of jewelry. Much of it is by local artists. I highly recommend a visit to see for yourself.
I have worked with Anna in the past on custom jewelry and off the rack pieces, and my experiences have always been great. This time was no exception. She helped to design and create a custom ring for a 25th anniversary gift, and the ring did not disappoint. It needed to be built and then shipped across state lines and it arrived in perfect condition. Annas service was excellent throughout the process. She took care of every detail, including the gift wrapping. Very pleased with how everything turned out, and the ring was a hit. I will continue to call Anna in the future for my jewelry needs.
I had an older diamond ring and wanted to repurpose it. Richard was my salesman when I visited Symmetry. I explained to him what I was looking for in a ring and he offered me some great options.We worked together on a design and the prices were very reasonable.Thank you Richard! I love my rings❤️
I love this place. Anna and Richard and their entire staff have always guided me to great selections of jewelry for my wife, who is very particular and very discerning with her taste in jewelry. This recent selection made her birthday extra special. My daughter has also been satisfied with the work they did in handcrafting a unique necklace out of one of her grandmothers heirlooms, and she wears it proudly all the time. This is a specialty jeweler that is creative, tasteful and always worth the money. I recommend them highly.
Incredible service...saved my marriage by taking care of jewelry modification for my wife’s birthday. Ill be going back...this is now my jeweler.
My favorite jewelry store. Period.. This time only needed some attention to my husbands watches, and Anthony was polite, knowledgeable and helpful. I will always go there for any jewelry needs.
Very professional and knowledgeable.Good for appraisals and fine jewelry repair.
Symmetry is always a wonderful shopping experience. I went in for some repairs and advise on re-purposing some inherited jewelry. Rebecca had wonderful ideas and was so very patient with my questions. After that she assisted me with selecting some jewelry for gifts. Wonderful selection at all price points. Do not miss an opportunity to stop by and visit this wonderful shop. You will be delighted!
Awesome local jeweler uptown with unique pieces. Wonderful staff, very attentive.
Their staff is all very helpful. I used Symmetry to have my wedding ring made to fit with my engagement ring. It was an easy process, with lots of check-ins (including a 3D print) to make sure the end result was exactly what I wanted (and it is!). Have also used them for minor repair work on other items, and they are very meticulous and incredibly helpful.
Anna was very helpful and took all the time I needed to help me design a piece of jewelry from stones I inherited. Her years of experience showed! I was very pleased!
Fantastic service, friendly staff and excellent pricing. I love Symmetry for jewelry repair and Anthony is wonderful.
I have been going to Symmetry for at least 15 years. I have a collection of antique jewelry that they repair with the utmost care and attention. They sell exclusive, exquisite modern jewelry as well as estate jewelry. Richard, the owner, is the epitome of the Southern Gentleman. All of the staff members are attentive and knowledgeable.
Anna is so caring and conscientious. My mom loved Symmetry, I love Symmetry. Whatever you want created they can make! Tom recreated an earring of my moms I lostin high school, and as an adult I only buy diamonds from Anna. Excellent service and value.
My fiance and I had a wonderful experience with Richard Lee Mathis and Symmetry. We used some old family stones to create a new engagement ring that is unique and truly stunning. The detail and craftsmanship of the engraving is unlike anything I have ever seen. The cost was extremely reasonable and we now have a unique and deeply meaningful ring. We could not be happier with the design, craftsmanship, or experience of working with Symmetry.
Such a great experience! I don’t usually write reviews but Connie was super sweet and very attentive. The jewelry is beautiful, highly recommend for small shopping or looking for a gift :)
Richard and the symmetry team provided exactly what I hoped for going with a local uptown jeweler. When I first walked into the store I was stunned by the countless pieces they have available from their artists as well as many local New Orleans artists. The experience only got better. Richard worked with me one on one to design and make the perfect Christmas gift. Richard showed passion in his work and made sure I got exactly what I expected. It felt like the symmetry team was as excited to make my piece as I was to give it. If you want a piece of custom jewelry, this is the place to go.
Anna is great she made this Christmas special. Richard always treats you like family as does the whole staff. Their is no place in New Orleans that has the quality and one of a kind designs for whatever your needs. I bought my first one of a kind ring over 10 years ago and added to it several times. It will be something to pass on to our daughter and is truly one of a kind.Customer for life,Christopher Lanier
What a lovely shop and beautiful pieces - went in for a browse but of course came out with a pair of earrings - so nice to see unusual work from true craftspeople so well displayed - I live to be able to take something back home that couldn’t be found elsewhere. Richard was so pleasant, helpful and courteous - just sad we live so far away in Scotland or we would be back 😊
Symmetry has the best service and some of the best jewelry in the city. They are true professionals. My fiance and I are by no means their big-ticket customers, but Nicole and the staff make us feel like we are VIPs! They are incredible. This is what breeds customer loyalty. We will absolutely be using Symmetry for all our jewelry needs in the future - and recommending them to anyone who asks! Thanks yall!
Not only are the people at Symmetry helpful and friendly, their jewelry is beautiful. They custom made a wedding band for my husband, and it looked amazing. I love this shop, i recommend them highly. I am revising because Ive now gone back many times. I still LOVE Symmetry. Everyone there is friendly and wonderful. They just fixed a few pieces of jewelry I brought in for my mother in-law and did an incredible job. They also are really reasonably priced. Everyone that works there is knowledgeable and extremely pleasant.
I absolutely love the job that was done by Symmetry Jewelers. Anna was so helpful and patient, working with me every step of the way.
This is a wonderful store with a great variety. We purchased our wedding rings there. The service is top notch. Most recently, I had a vintage jigger engraved in cursive for an anniversary gift. The results were gorgeous. They have gorgeous jewelry for every price point.
Top notch service! Connie and Richard made us feel like family. My ring is absolutely stunning! We will be back for years to come!
Richard and his team came highly recommended and I was very happy with my experience at Symmetry. I needed to have some rings re-sized and Richard was knowledgeably, helpful, and patient while getting all the details figured out. Also, the rings were ready when they said they would be. I will be going back with my future jewelry needs.
Without a doubt, the most unique selection in the whole state. Professional, friendly...the epitome of customer service. Visit Symmetry, youll find the last jewelry store youll EVER want ......
Anna was immensely helpful and warm. She took her time with me and gave me undivided attention. She clearly loves her job and people and it shows. I was very happy with the workmanship of the job they did for me and will definitely retrun.
Everything was very courteous and professional. The sales associate listened, clarified, and made suggestions. The final outcome was perfect.
Customer service is amazing at symmetry. Would highly recommend them to anyone. Jewelry there is beautiful as well
What a wonderful time and awesome shopping experience. My husband and I were having trouble finding a band to match my 1920 vintage engagement ring and something he liked. Not the case after visiting Symmetry.Tim sized and engraved my ring same day. Rebecca took care of us and was wonderfully patient with my husband and I as we picked our wedding bands. Connie wasso very nice and took great care of us too. They even cleaned to jewelry my friend and I had on us. We will definitely be returning.
Years ago Symmetry created our engagement ring, four our25th - a little upgrade, and a multitude of little things in between those events. The recent custom piece is a great addition.Mall jewelers and chain stores can’t provide this kind of service.
Lovely staff & gorgeous pieces of jewelry. I got a new watch battery here for a watch that means a lot to me, and they took great care of me.