Id give the workout and the instructors 5 stars. However, I have been charged a $12 no-show fee TWICE for classes I either didnt sign up for or was just a couple minutes late to. When I called them (many times) nothing was done about it. I am still waiting on someone to adjust this error. Its been months. I have since downgraded my membership to the 8 per month, because I dont want them to keep charging me for classes I did not miss. Id love to return to unlimited membership but it is already pricy and to also be charged for their errors is not okay with me.

I would totally recommend this studio to anyone. The staff is really friendly and helpful. The coaches are all very professional and motivating. I have done many workout routines in the past and this is the one I absolutely have stuck to on my own. Watching your heart rate and tracking your calories burn while you workout is motivation on its own. The big plus for me is that everyday is a different workout. This keeps it from getting boring. I also love the personal challenges. If you havent found something you enjoy, try it out. You will also make new friends.

I feel so fortunate to have found a place that aligns with me on several levels. Over many months of trail and errors I finally found a fitness program and establishment that supports my goals and desire to be healthy - mentally and physically, which is a tall order for an arthritic, 50 YO woman. This is a place that consist of real girls and boy, who are healthy, juicy and putting their best foot forward VERSUS individuals not necessarily reflective of the norm. I say all that only to profess my love for all the people - working and members - who show up every day and in every way! I can not say enough how much I appreciate the coaches, especially Brooke, Jeff and Sasha! Do right by you and give it chance - don’t let fear, hesitation or lack of willpower to stand in the way. I promise you every second spent here is worth it!!!

Very friendly staff and just a pleasant environment almost all the time. Most of the coaches are fun, knowledgeable, and friendly. Desk staff are helpful, too. Once gave me some emergency carbs to finish, and a mask when mine had broken.Most of the coaches are great.

After suffering severe chemical burns from the heart rate monitor I was sold, absolutely nothing was done. I asked for my money back. I then was retaliated against after a member told me to get the F out of class due to me coughing, I was told I was no longer allowed at their studios. The owner, Elle Mahoney, is a very fraudulent person with absolutely no integrity! I asked for her legal team to contact me and all with no reply. I was bullied by silence. I would think twice before associating myself with this business. Read the reviews were they stereotypically typecast African Americans! I know several people who were not paid after giving their two weeks notice. Stingy and frugal as the day is long!

I have been thinking about joining Orangetheory for awhile. I signed up for a Free Trial and loved my experience so much that I joined. The staff is friendly, helpful, and understanding. I am excited to join the family.

I’ve done 6 classes now. I love it. I’m not good at it yet, but I think it’s a smart routine that allows for self pacing in a clean supportive consistent environment.Super impressed with everyone I’ve met in mid city for their honesty, patience, and support so far. Looking forward to a lot more sweat points.I’m traveling next week and booked two classes while on the road. Being able to travel and stay consistent is amazing. Thanks for building such a great network of gyms and coaches.✌️Jason

Great workout! Theyre very welcoming at your first class. The workout is always changing and goes by quickly. Its actually fun, and I feel so good at the end.

I dropped into the Mid City studio in NOLA while in town for business for three separate workouts. I had a different instructor for each workout, but I have to say that Brooke and Jasper went above & beyond to make my visit so warm & welcoming!! Even without knowing what my base pace looks like overall in the studio, they each pushed me to power walk faster, increase my watts on the rowers, and seek higher weights on the floor. Brooke and I spoke during my visit and she was particularly welcoming when I signed in for the first time at the studio. The team of people behind the desk made me feel right at home. I look forward to the opportunity to visit NOLA and workout at this studio again sometime in the future!

Good luck trying to cancel your membership here. Theyll just keep charging you. Its now been 3 months and 3 times weve called, and they are still charging my wife for her membership that she tried to cancel. Theyll reverse the charge each time, only to charge you again next month.

The workouts are different every time so the class time goes by quickly and theres no chance to get bored. The studio is open 7 days a week, with a ton of available class time slots which makes it extremely convenient to my busy schedule. Also, I absolutely love all the fitness challenges they hold because it keeps things exciting and always gives me a new fitness goal to strive for. The coaches are great and the front desk staff is equally amazing!

I love the motivation provided by the coaches. The workouts are well organized. I’m always excited to hear if it’s going to be a power, endurance, or strength day.

Great workout unfortunately their very rigid policy and unwillingness to switch an expensive workout class for another class in the same day is a huge turnoff. Life circumstances can happen and as someone who has spent a lot of money at this boutique fitness studio you would think that they would at least be willing to consider moving to another class that is not during peak time or sold out. My money can be spent at other local studios that have better people policies.

Great structure, enthusiasm, and friendly staff. Great place

I have been going to OTF since the fall of 2017, and my body has definitely transformed since then. I cannot tell you how many people ask what workout I am doing since they are impressed by my transformation. I love how easy it is to schedule a workout, and I love how efficiently the one hour is spent. An OTF workout encompasses everything you need to get your body fit and toned. Im so thankful for the instructors (I see you Jasper, Josh, Brooke, and Jeff!) who are all so grounded and nice and encouraging and smart (because they can keep track of what everyone is doing in the room every 15 seconds). I weirdly like the cancellation policy because it really forces me to not want to cancel my class.

Absolutely love this studio! Ive tried just about every workout in the city and this is by far the best. All of the instructors are so motivating and really push you. It is also an extra bonus to be greeted by such a friendly staff each time you come for your workout. Looking forward to them opening new locations and expanding around the city!

This has become one of my happy places. I genuinely look forward to coming here, after years of struggling to make working out a part of my regular routine. Even though it can be seen as a negative, the 8 hour no-show policy holds me accountable to myself to stick with my goal of going 3 times a week. I like the staff and continue to be amazed at how quickly the front desk learns everyones names. They see you walk in, and bam youre checked in! Little things like that add up over time and make me feel like Im part of a community.

I went in for a job interview and I prepared this whole presentation for it. They told me after my interview that they were inviting me to take a class because they strongly recommend me having taken a class before being hired. So then the next day, I had to go in for a class. During the class I got really excited about the job, figuring that the fact that they invited me to come to a class meant that I pretty much had the job. After the class they were all like okay have a great day. I left thinking they would contact me later on about the job. They did contact me the next day, but only to ask me if I wanted to sign up for a monthly membership. They acted like the job interview never happened. I wonder if I wasted my time on a job interview that was actually a scheme to get be to sign up for their program. The workout was great but its about $200.00 a month for the membership and most people cant afford that. Its a workout for the rich people.

When the instructor uses her voice more to inform you about what alcoholic beverages she drinks than what you’re actually supposed to be doing on the treadmills...It was genuinely terrible and frustrating. There were 3 groups doing 3 different intense HIIT activities, and no one really knew what they were doing because the trainer placed more importance on useless small talk.I left early and later called orange theory to tell them about my experience, thinking as a business owner myself that they would like to improve on this... well, no call back from the manager.It’s safe to say that if you are serious about your health and fitness, this is not the place to invest your time and money in.

You are in control of your workout and how hard you want to go. It makes it very accessible for anyone looking to get a workout in regardless of their work out background/fitness level. The heart rate monitor makes you honest with yourself, and the coaches are truly incredible motivators. I appreciate each and every coach for their dedication to the members.

I love that fact that I have an experienced trainer in the room guiding the whole class to push forward. I can see how hard I am pushing through using the heart rate monitor, and I can always look forward to getting a great workout no matter who the trainer is because OT rocks!

One week in and I’m hooked. I look forward to these workouts, and I don’t have to think about or plan what I will be doing on what day, just go and follow the instructions. All the trainers and other staff are helpful, kind, and motivate very well.

Great and positive energy. Very helpful staff and coaches that encourage you to do your best and challenge yourself.

I love my OTF workouts! The coaches are energetic and encouraging, the hour is maximized, and I feel I get a full body workout every single time. I have been going very faithfully for the last 6 months or so, and I am stronger, leaner, and have more energy. I would, and have, highly recommend Orange Theory!

I travel a lot and have been to a lot of studios. This studio was great. The front desk staff and the coaches were awesome. The members were friendly too.

I have really been enjoying orange theory fitness. Im always on the edge of being in great shape but my lack of motivation by myself in the gym slows my progress. I believe I can really get into the best shape of my life at Orange Theory.

I love Orangetheory workouts. I feel fantastic when Im finished. My fitness has improved dramatically and Im finally motivated to take off some extra weight, too. You should try it immediately for a better quality of life.

The workout is challenging, always changing/fresh, and in a short time has really helped to change my post-pregnancy body. The instructors are motivating, encouraging, push us to the next level and always have fun. The staff is friendly, helpful and accommodating. It is a great, feel good/work hard atmosphere!

Inexcusably horrendous service. 1st time visitors should be welcomed and respected. Showed up 18 min early to our first class, but was denied entry because we weren’t early enough. Unbelievable, no effort from the staff to contact us or make sure we knew that we had to be there 30 min early during the booking process. Will never go back.

I like that the workout is hard, but not so difficult that it cant be finished. The motivation that the coach gives is helpful. I also love that I can see my stats on the screen while Im working out. It motivates me to push myself.

I really enjoyed OTF! I can’t wait to go back. It’s personal training in a group setting. Easy to stay focused with the live heart rate monitoring.

Kicks you into gear for an hour that leaves you feeling great the rest of the day

Orange Theory NOLA by far has the friendliest most helpful staff ever! Im new to the NOLA area and was recommended this gym. The trainers are just so compelling and motivating! They keep me coming back!

I love this place! Really great workouts and the staff are super friendly. I definitely recommend.

Loved Rachel and the desk staff! Super nice studio! :-)

I love the variation and intensity of the workouts, all the trainers are GREAT and motivating and play great music. Orangetheory has a very friendly atmosphere. It is like having a group workout with a personal trainer.

Awesome group of people. Instructors and staff are fantastic. Makes me look forward to getting out of bed for morning workouts.

Very challenging but motivating workout. The music drives you to push yourself. It doesnt get easier but you get stronger. Love Terrence and Lauras classes. Didnt give it 5 because the staff isnt the most affable

Love that its high energy and the teachers select music that keeps you in the zone. I have to get my workouts in at 5 am and I know that I wouldnt push myself even half as hard if I was trying to do it on my own.

Ive been going to OTF for a little over a year now Ive lost weight and toned up and have met some great people.

I am a fan of OTF because each class is different from the last. The instructors are very motivating and make you want to challenge yourself to reach your personal goals. The 60 minute workouts are tough, but the end results are amazing!

The Orangetheory on Bienville in Mid City is awesome ! The people there are super friendly & motivating . The class is super high intensity but it feels great the whole time youre in there . The loud music and the motivating instructor push you to do your best ! I loved seeing my zone color on the screen because it kept me pushing myself . Would 100% recommend anyone try this out ! My instructor for my first class was a guy named Josh and he was great !

I love the atmosphere here, Im very picky when it comes to where I workout at and here I always feel comfortable...check it out!

Excellent workouts! Really fun coaches and friendly employees. Might be a little expensive but always feels worth it!

Definitely the most effective and challenging workout in the city. Highly addictive, easy scheduling and loads of classes. Definitely 5 stars for me.

The entire staff is so friendly and welcoming, and the work out is fantastic. 8 weeks in and I am so much stronger and faster.

I really enjoy OTF. Great workouts that never get easy. The best coaches that keep you motivated(Rachel is my favorite, js). My strength and endurance has increased significantly in just 2.5 months, and I have consistently lost an average of 10lbs a month going 5-6 days a week.

If you would have asked me this question last year I would have given OTF a 5 star review but lately things seem to be going south there and fast. They have a great format and plan but Managers and Owners seem to be having a hard time implementing them. Clients create a bond with Coaches and vise versa which makes it easier for the trainers to help the client’s specific needs. This was the case at this studio but lately the employee turnover is so fast and frequent that this isn’t the case anymore. New Coaches seem lost and without proper training and guidance and the senior coaches left trying to compensate. The diversity of the members has also gone from great to not so much anymore. This is because many clients have left their memberships due to lack of diversified coaches. Three stars is the best I can give until management can make their adjustments.

Wonderful team to help you focus on your goals. The group has been an incredible motivator with my workouts.

Because of the instant feedback, I can customaize the workout to what I need. Its group exercise, which helps me push myself and stay competitive, but can also be personalized for me. Every day is different. Getting bored is not an option!

Love OTF this one we as good enough to open right next to a project I have to visit frequently.

I joined Orange Theory in February and the workouts are always different and fun with upbeat music to work out by, and the coaches are very motivational, which really helps you push yourself to your maximum potential.MY FAVORITE coach is Terrence BKA/Coach Smooth, but all of the coaches are GREAT!!!!Please join, you wont be dissapointed!!!

This is the first bad review that I have ever given! I scheduled a class 2 days before for an 8:00AM class. The morning of the appointment, at 7:37, I was on my way to the class when an employee called me saying that if I wasnt there by 7:40 that I couldnt take the class. She said I should have been called the day before to be told that I needed to arrive 30 minutes early for my first class. When I explained that I didnt get the call, she said she was there when they made the calls yesterday, as if I was lieing! As I drove to the class, I tried to convince the girl to allow me to attend since it was the only time I could catch a workout that day. I pulled into the parking lot at 7:42 and the employee said I could not take the class because she had a 7:40 cut off time to explain the equipment. I asked her if she could make an exception since I was 2 minutes late and I didnt get the call. Again, she said I had to have received the call, as if I was a lier. I rechecked my phone to see if I missed the call, and I didnt. Terrible customer service and I will not return.

I love OTF and the workout is amazing. Many members are and have cancelled their memberships because of the owner. She treats her staff and the coaches very poorly. Its a shame to watch a business with such a great concept be hurt by an owner who only cares about the bottom line. She shows no concern for the customers and her staff. OTF should find a way to make owners more accountable for how their actions affect customers and staff. Its continues to get worse and worse.

Stopped by while on a family visit to NOLA. Coach was great and Orangetheory is awesome. Had a great workout here.

I first heard of Orange Theory from my co-worker as well as a friend that is a member of Orange Theory-Houston. I heard excellent things about the facility, the great trainers and the workouts. I joined with optimism and initially enjoyed my experience. The workouts are GREAT! I specifically enjoyed the classes lead by MJ, Laura and Terrance. Things turned array when I needed to freeze my account. I went into the studio and signed the appropriate paper work. I called a few days later to follow up and I was told that my account became unfrozen...So I had to go BACK to the studio to re-sign the paper work. I didnt think much of it because mistakes happen. The following month I see that my account had my charged the FULL unlimited monthly fee. (When youre account is frozen your account is only charged $15 per month) I had to call FOUR times (over a two week period) to get my money refunded. FOUR TIMES! Each call I was told a message would be given to the manager and the problem would be resolved immediately. Why do I need to call numerous times to have a situation handled? Each and every customer should be valued and customer related problems should be handled in a imperative manner. The customer service is terrible. When I first joined a year ago I have never had such a problem. The staff was excellent, but half of the staff when I first joined are gone and has been replaced with not such a great staff. So finally, when I had called the fourth time to verify that my money had been refunded I had been notified that my account had been cancelled...really? Cancelled? I was very insulted.I was told it was over miscommunication. What type of miscommunication could there have been? That reflects an incompetent staff. But I was not surprised that my account was cancelled after they abruptly cancelled Titus Johnsons membership over a bad yelp review. That goes into my next complaint, why would they cancel a membership over a Yelp review? If you choose to run a business you should not be so insecure. As a business owner, you WILL receive a few bad reviews. Do they not respect freedom of speech? Are members not allowed to voice their opinions without fear of member cancellation? Titus Johnson had been a member since day 1. (Literally, he is considered a Founding Member) He went very frequently, motivated many other members during workouts and always promoted Orange Theory to anyone interested in fitness. He experienced racial profiling over a stolen cell-phone. He wrote his experience on Yelp and was soon notified by the owner that she read his review and canceled his membership. Does that sound like someone who is adequate in running a business?ALSO, a previous employee of Orange Theory and my friend, quit because of being called a disgrace via text message by the owner, Elle Mahoney, for not being able to make it to work. (That was strike one)ALSO, there is no longer any representation of African Americans at the facility. No black staff and no black trainers...why is that? I would like to see representation at any facility I give my money to. Many trainers who have left have voiced their reason for leaving being mostly because of the terrible management.ALSO, if you complete a survey for Orange Theory be expecting a phone call from management with excuses for any negative feedback. I thought the purpose of a survey was to take the feedback and make proper adjustments not to be confronted.I am glad my membership was cancelled. I cannot morally support a business like this.

High pace, instructor led with clear examples. No guessing about what to do on any given day. Nice variation between days (strength, power, ESP, etc.)

The best high intense workout ever, what you put in is what you get, Michael Scott was great, the rotation cycles worked the entire body, and of course, the after burn and sweat was sweet.

I liked being pushed to run harder and longer than I normally would on my own.

Love all the coaches and the challenges! This gym is the best!

I like the variety and group dynamic. The cardio and resistance training combo is challenging and beneficial.

I love it here! You leave your workout feeling great and motivated!

This gym has changed my life. Not only do I have a great community that supports me but they have helped me meet my goals. It was impossible to lose the baby weight after having my son. I tried different gyms but nothing helped till OTFNOLA. If you want a change come here!

The most addicting workout Ive ever experienced.

Super efficient, tons of fun and highly effective. Cant beat it!

Amazing place to go burn plenty of calories and reach your #Fitness #Goals

Focused; done in a short period of time; stays with you after you leave

Love the workouts and the coaches. Orange Theory is a great workout.

My focus sport is RUNNING and using the vehicle of ORANGE THEORY, I have exceeded my expectations in improvements with my running. Previously, I did runner specific exercises and regular weight training along with my short, medium and long distance runs. While I was logging as much as 100+ miles in a month and hitting my gym 3 days a week I seemed to be in a flat plateau...No matter how I changed up the gym routines or twerked my run days I was locked in to a pace range that I could not really break through. Then OTF in DEC 2015...6 FREE trial classes in 2 weeks...And my 1st race of 2016 was a 9K which I hit a PR dropping over 8 1/2 min from my 2015 time ! I was HOOKED and super excited that I had found the platform that would push me beyond that plateau ! Now January 2017 o er 1yr in and 83 classes taken in 2016...I have PRs in every distance up to the HALF MARATHON...Which I can say is now at a 2 hr 08 min time....DOWN FROM 2 hr 28 min...For a 20 min reduction !! THANKS ORANGE THEORY FITNESS ! I LOVE our coaches & staff at OTFnola MidCity...#champions #SPLATdat !!

The combination of cardiovascular with body weight training is everything. In addition, Im a competitive person, the splst points give me a gage to push myself beyond what I had done previously as well as what I see my fellow OTers doing.

Results based, always something new, great coaches and staff.

Awesome place to workout and so much fun!

Great gym, fantastic coaches and workouts! Easy parking

Such a great workout and very friendly and helpful staff!

Best fitness place in the Mid City area💪

You guys made working out an adventure.

I love love this place the coaches are there pushing you all the way from the beginning of the workout until the very end.

Avoid! Dont do it! Not worth it. Try Hour Blast, Cross Fit NOLA, anything but this place.

Great place for a workout, very friendly group

Love it when you have a coach to motivate you!

Best calorie busting workout ever!

I was primarily a runner before trying Orangetheory Fitness, and now Im a fan because its the interval training, weights and cross training my workouts were missing.

Great workout. Thank you!!

Great fast paced workouts.

Great. Gym.

Favorite workout in the city!

Great fitness center

Love, Love, Love my OT!

Awesome workout!

Always a fun workout

Great Gym!

26$ day pass!! Thanks Ill pass!