After our house caught fire, Wanda and her team were there within an hour of our call, and they took incredible care with us and our belongings through the process of disaster recovery. They were professional, courteous, personable, and meticulous in their work. They took incredible care thoroughly evaluating, cleaning, and storing our belongings--and, just as importantly, they were kind and reassuring, and they expertly guided us through the process of recovery at a time when we needed that guidance most. I couldnt recommend ServiceMaster more highly!

The General Contractor I work for cleaning the condo carpet for a client who had dry wall and flooring damaged by a water leak. Svc Master Bldg Services had all their insurances, was very responsive to email/calls and did an excellent job. Our client was very happy with the cleaning of the carpeting. We will be using them again in the future.

After we suffered a major fire, Service Master came to the rescue and saved a ton of stuff from our home. Not only did they thoroughly clean and ozone our belongings with the utmost care, they treated us with kindness and compassion during an unimaginably difficult time. They bent over backwards to make themselves available any time to answer any of the myriad questions we had about a completely foreign and daunting process. At a time when we were the most vulnerable, they didnt take advantage of us. They gave us priceless reassurance and had immeasurable respect for all our belongings. We feel grateful that people and services like these exist, and that we were lucky to find them in our hour of need. They were the silver lining around a huge disaster.

We had dirty toilet water and contents come into our bathroom and kitchen area. The team at Service Master including Pam, Wanda and the best techEric were on it in no time and now it’s like it never happened. I am grateful forTheir professionalism and proficiency I highly recommend this company

They did an amazing job, were friendly, and very efficient!

HIGHLY Recommend this Company! They do an Awesome job! Very nice, Knowledgeable and hard working people. You will be very pleased!!

Amazing company! Fast and efficient service. I would and have recommend this company to anyone!

Huge help and wonderfully professional when we had an emergency.

Service Master showed up when they said they would to clean our new office carpeting before we moved out furniture in. Price was nice as well!

We have been very pleased with the service, Wanda has provided the personnel to un-load our house and bring back everything when she promised. We are still working with them, everything has been spot on. I would highly recommended them to anyone who has to go through what we experienced. She made a horrible thing much easier to handle. Kudos to Eric and Yanni and the rest of the crew, they shined throughout. We appreciate your kind ways. Much appreciatedJohn n Lori

Great company, would highly recommend due to how speedy request are handled.

It is customary in this industry to provide a completed invoice once the work has been completed. Estimates are provided if requested in advance of scheduling.We are happy to provide an estimate once all relevant information has been gathered and synthesized. This takes time, often days, to prepare. We cannot provide an invoice on the spot, before work begins. You scheduled and approved a scope of work two days in a row and then made demands after the crew arrived. They were met with new “on the spot” demands every day. We could have been prepared and would have been more than happy to address the changes and issues with appropriate prior notice. Many of the new requests could have been provided much earlier but were never mentioned until the day the crew arrived.Proper estimates without proper inspection cannot be provided after a customer decides to change work orders spontaneously. In your case, we were to remove all ceilings which was approved by you. Upon our arrival, the next day, they had already been removed by your contractor. You approved us to provide proper cleaning, packing and moving of all contents to a climate controlled facility. We arrived to find they had all been moved into previously un-contaminated rooms with other furnishings. You further approved heppa vacuuming and cleaning all walls and structural surfaces. We arrived prepared to do the work with the necessary equipment but the areas had been painted.In every situation, we can only advise and proceed as allowed by our customer(s). We made every effort to accommodate changing demands up to and including scheduling, work and services. The time constraints you imposed did not allow us to do the job in the manner we have been trained and the needed course of action. We are routinely recommended by insurance companies, we have been restoration specialists for 44 years. We have met strict qualifications to be recommended vendor. Combined, our staff has 115 years of industry experience. However, it is and will always be difficult to provide quality service when a customer dictates to us what we should and should not do based on the advice of a building contractor or other third parties neither who are willing to accept responsibility for the final outcome or later results.We sincerely wish you the best.Respectfully,

Good

This company clearly is out to scam you through your insurance company. They would not provide us with an estimate when we asked them for a quote. When what needed to be done was out in the open and very obvious. Do not use this company!!! VERY poor communication skills and not professional at all.