My daughter had a flat tire so we contacted Geico for roadside assistance. Ticket went in at 11:54, waited an hour and 20 minutes. I called to check the status and was cut off being told to be patient. I ask if they had any idea how much longer and was told “no”. After 2 1/2 hours of waiting my daughter changed the tire herself and I ask Geico to cancel the ticket. As we arrived at the tire shop we got a call saying they had arrived and couldn’t find the car. This was more than 3 hours later! Unacceptable

John was so understanding to my need to get my car ASAP! He came in on a Sunday for me. Thank you so much, Truly! God bless you and your family. Stay healthy and safe.

Excellent towing and repair services. Columbus Square Auto has a very knowledgeable, reliable and professional staff. I highly recommend them for all your towing and repair needs.

I needed my boat trailer towed home because one of the wheels almost fell off when I made it down to Waterford. These guys suggested I just let them fix it, so I did. They replaced both wheel hubs and I picked it up, drive it home and didn’t use it until the next season. I made about 5 short trips (2-8 miles) to launch my boat in the river in the first month of the season and another driver pointed out my wheels were about to fall off. The new hubs are completely shot. After calling them and even e-mailing a photo of my receipt I’ve never heard back

Had some work done on our truck did a great job

My 1 Star is not for the actual pick up services, is for the way that Fred, (if that is his name,) The supervisor take care, a situation that I was charged for a service that was not done, because of their bad coordination and miscommunication, they never mentioned the time that my car will be picked up, so they showed up when they decided, and the keys were not there when they arrived, so I was told that call back the next day, and they will pick up the car, I DO UNDERSTAND that they drove there, but when I called back the next day, I was not only told that I was charged for the services that was not done the day before, but the main reason of why I decided to give them this review, was for the way that this person makes fun of me because of my accent,, he was very disrespectful, copying me like a child, yelling, and not trying to find a solution, hanging up the phone twice etc.. VERY POOR customer service by phone. I was already charged the day before, Im ending pay another $50.

What a great shop! Very accommodating and knowledgeable. Awesome deals on good quality tires.

Best place to get your car fixed . Excellent job, reasonable prices, quick service and very polite staff . Wouldn’t go anywhere else .

My husband has been bringing our cars and trucks to Columbus since we moved here 3 yrs ago. John, the owner runs a quality shop and we have never been disappointed.

Always a pleasure. 😍😍

Have had work done at Columbus Square Auto multiple times and was so impressed with service I brought my mother’s car to them when she needed tires. Can’t beat the prices on tires and the quality of service is impeccable!!!!

Sunday tow call. Lost my clutch at Dunkin donuts. Fast and great service! Got me home in no time at all.

Columbus towing is the ONLY place I trust to work on my vehicles, large and small. I trust these guys, and their vast knowledge.

My jeep broke down on I 95 two hours from home late on a Friday night. My insurance company hooked me up with Columbus Square towing. Oryn appeared in 30 min. He was competent, courteous, took charge, and had my car up on his trailer in under 5 minutes. His truck was spic and span, inside and out. He was knowledgeable and gave me invaluable advice and information about managing the situation (for ex, reputable local options for storage and repair). Ultimately, I decided to have it towed back to my own mechanic. They stored the car safely in their lot (no charge). Two days later, on Sunday morning (Father’s day), Oryn’s dad celebrated by towing it from New London to upstate New York, probably a 5 hour round trip in holiday traffic. The price was more than reasonable. He dropped it off at my guy’s shop safe and sound. By Tuesday night it was repaired and in my driveway. Oryn and his family’s towing operation made a commuter nightmare simple and manageable. It was a pleasure doing business with them. I can’t recommend them highly enough.

Quick,, helpful and informative.

Great customer service.

Great People Inside

Great mechanics . Reasonable prices !

I have never used their services but they have lots of clients

It took Columbus Auto 2 hours to respond to an Emergency Roadside Service call issued by USAA. At 5pm, my partner was told that Columbus Auto would be there in 35 minutes. In the end, it was 2 HOURS before they arrived.

Excellent