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Cottman Transmission and Total Auto Care
1600 N Dupont Hwy, New Castle, DE 19720, United States
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Cottman Transmission and Total Auto Care

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Ju
Review №1

I took my Mom’s 2012 Chevy Equinox in to have the transfer case replaced and the car is running like new. Thanks for the excellent customer service and great workmanship. Mark is the bomb diggity!!!

Lo
Review №2

Very professional on time service was great second to none I definitely have no problem recommending these guys they are truly truly a blessing thank God I found them

Lu
Review №3

Excellent service fixed within an hour. Great customer service. Wasnt charged alot for the service.

Gl
Review №4

This place is the best, staff very knowledgeable and helpful.

Ke
Review №5

Mr. Mark Testa is a true professional in the craft. His years of experience and diplomatic style of conversation with step by step fixes took the load of worry off of my shoulders. I will recommend him to all seeking answers related transmission and engine issues. Outstanding!

Fr
Review №6

Several weeks ago, my truck broke down and I thought my transmission die on me. So I had my vehicle towed back home because all the repair shop were closed during the weekend. So I called around to get a estimate on a transmission repair. As everyone knows transmissions are very costly. So I finally contact Cottman transmission and total care.The manager Mark and the team (Greg)there were outstanding. Mark was up front, patience and honest with me. I didn’t feel that he was trying to get over on me with the price of the repairs.I did check the reviews on -line and everyone statements were true. I would definitely recommend this repair shop and the crazy part about this situation, it wasn’t my transmission that was broken, it was another issue that cost less what I was actually going to pay. My vehicle is running great and my daughter is happy to have her car back. Lol

Br
Review №7

2016 Chevy Silverado 1500 96kOver the summer I started had rubbing grinding noise at take off. It would come and go then lately started not shifting correctly. On Monday morning before Christmas I called Cottman and spoke to Mark he said bring it in and they can take a look. He took it for a quick test drive, came back and confirmed everything I heard and felt. I was able to get my truck back with a new torque converter and they rebuilt my transmission in three days.. First time leaving deltrans but glad I did thank you Mark. I hope you and your guys have a wonderful Christmas

Ch
Review №8

Cottman Transmission has made a tremendous change in our life. We had our Hondas transmission rebuilt there. They have done a remarkable job on our car. Our baby is running like brand new. We are grateful and pleased with the services cottman has provided for our car. We highly recommend Cottman Transmission for any car services you may need. Mark is the best.

Jo
Review №9

Cottman is by far the best and far exceeded my expectations. In a consultative conversation, Mark provided excellent insight regarding various options to fix my transmission problem. Based upon that conversation I took my car in. Mark provided very good updates regarding what was going on and recommended some additional repairs to make my car operate better and safer. The price plus warranty of service was better than buying a junkyard transmission and having it installed with no guarantees. The car runs great, I highly recommend Cottman for your service needs. I appreciate their candor, business and professionalism in fixing my vehicle as they turned what was seemingly a bad situation into a good one.

De
Review №10

Straight forward professional shop. Was quoted 6300 from the dealer for a new transmission. Turned out to be a gunked cam sensor. Will be using these guys for everything from now on.

Ri
Review №11

Mark is very friendly and honest to customers

am
Review №12

Mark was great ! An associate at AutoZone referred him to me after I got my check engine light diagnostic . I took him the report, he gave me a price and had me and my car out in an hour!!! The price was reasonable as well ! Thank you so much !!

Te
Review №13

During my recent engine troubles, my first visit to Cottman went well beyond my expectations. Mark was awesome, very helpful and patient about my situation which I feel I could have been taken advantage of in another garage. I will definitely return to Cottman and will highly recommend to my family and friends.. Thanks again!

fr
Review №14

The employees were very professional and respectful. I really felt like they valued me and appreciate me. They followed my request to the letter when it came to my vehicle. The turn around time was fast.

Ne
Review №15

My experience at this establishment was the closest thing to perfection. I was treated with respect, the service was impeccable, and the staff were very knowledgeable about the work being done. I’d recommend this place of business to anyone.

To
Review №16

I have to say coming from someone with 10 years of automotive background Im amazed at the professionalism of this place. Very down to earth people. Labor rate is better than most places. Anyone who may need any big work done, this is the place!!!Thanks guysTonya

to
Review №17

Very nice place to deal with. Great work and great people.

Ti
Review №18

My Jeep dealer inaccurately diagnosed my car after having it for 3 weeks WIth huge estimate. Cottman made a quick diagnosis and repaired it for half of the dealers estimate. The car now runs great. This my new place for reliable work.

La
Review №19

When I go the Manger is always very pleasant. I can call anytime and he always able to help.

ge
Review №20

Mark was awesome he answered all of my questions nd took care of my car n a nice timely fashion. He’s definitely my new car mechanic. Ty Mark

CE
Review №21

Mark and his crew are on point! Very professional and reasonable pricing. Having out of state tags makes me a dead ringer for “other repair shops high prices” not for Mark and his team. They are about fixing the cars and getting you on your way!These mechanics are true car enthusiast also and it shows. I wish Mark and his crew continued success if you want your car fixed right, the first time...go see Mark. -Cheryl, VA

Ci
Review №22

Excellent service, cant believe how fast they repaired my truck..... smooth shifting.. Mark is great

Mi
Review №23

These Gentlemen are always pleasant and professional.You Guys Rock 🎸 keep up the Great work.

Di
Review №24

My experience with Cottman has always been a great one; however, on Saturday morning 10/26/19 was my latest service with them. I explained to the service tech my brakes have begun making a grinding sound. Was informed I needed back rotters and brakes. Had both replaced, less than the same hour my brakes began grinding again and the shop had closed. This truly defeated the entire purpose of my visit. Now I am left with no other choice but to be late for work on Monday morning to a job I have never been late to and has perfect attendance. Needless to say I not a happy camper right now. I am back to square one with my original visit to them. Praying my brakes issues will be resolved first thing Monday morning. Will follow up on this issue with the outcome.

Mo
Review №25

Mark is great! The rebuilt my transfer case and other work for my Benz SUV... the quality of their service is excellent. I had my vehicle back in 3 days (including time for ordering new parts). I highly recommend this shop.

T
Review №26

It was a very pleasant experience to say the least. Mark was very thorough through out the whole appointment. Very prompt with the time that he told us, and did everything that was asked. Well definitely be back. 👍👍👍

Wi
Review №27

Mark is AWESOME!!! Thank you for the Professional Service!!! 💪🏼💪🏼💪🏼

Jo
Review №28

First it took them three weeks to do a transmission and clutch I called them to ask them what was taking so long and he tells me they messed up the clutch somehow and they ordered a new one if I didn’t call they wasn’t going to let me know nothing months later I have to take the tire off my car and I need the lug nug key that this shop lose and Mark tells me it’s my fault they lose the key.... worst shop I’ve ever been avoid.

Ke
Review №29

I highly recommend this shop. Friendly, no nonsense service with quick turnaround time. They diagnosed the problem with my transmission along with another issue I was having with an oil leak and corrected both problems at a reasonable price.

sp
Review №30

Cottman is awesome. Diagnosed and fixed problem and old problem as well for a very reasonable cost! These guys are where its at💪🏾💪🏾💪🏾

Pa
Review №31

I was there at Cottonman Transmission today I felt comfortable and the guy Mark who works there have a very good knowledge and explains to you about the cost before doing the job also let you know what’s next to do to save your transmission and if it’s bad he rebuild transmissions. Thank you Mark fir your h Ed lip with my vehicle

Co
Review №32

Mark and his team are excellent. They explain exactly what the issue is and let you know your options for the repairs and costs up front and with no intention of upcharging for unneeded repairs. The service was fast and they had me back on the road in short order. I recommend this shop to anyone who needs quality service at a great value.

ah
Review №33

Mark is such an honest man. There have been many scenarios where he has saved me thousands of dollars from what the dealership would have charged me. Hes always accommodating to my needs and my schedule. I have been a customer with him for 5 years, and I have recommended him to all my family and friends. They fix any issue on any cars.

Li
Review №34

Went there today, the customer service was great! Mark was incredibly helpful, even while delivering bad news. All around a good experience.

An
Review №35

I went to Cottman for transmission fluid and filter change. I had the pleasure working with Mark. He was very professional, courteous and friendly. Service was done in the time he quoted to me on the phone. He checked things I asked him to and gave me prices without being pushy. I highly recommend Cottman on DuPont Hwy

St
Review №36

These guys are a joy to deal with when I unfortunately need work done to my trucks. But they’re honest and do incredible work

Jo
Review №37

Took my truck to Cottman in New Castle, DE for a transmission fluid leak. I received a call the same day with a quote as well as explanation of the work being done. I picked up my truck the following day with all repairs completed.Quality work at a reasonable price, highly recommended!!

Ar
Review №38

Customer service is great. They explain everything that they were doing and assess the problem. Im happy with the service. I will be going to them in the future for all my car issues. Great job Cottman!

al
Review №39

They are amazing! they got my car in and looked at it same day i got it back very reasonably priced! i would definitely recommend to anyone needing work for transmission! Thank you guys so much!

ka
Review №40

We were stranded on Hwy 95 with a vehicle that had died on us. We were able to locate Cottman Transmission & Total Auto Care, who arranged for a tow truck to pick up our vehicle and brought it into the shop. They got us into their schedule (even though they were already busy), and got a new alternator installed. They got the vehicle started, got it charging, and tested it before letting us get back on the road. Very helpful people, and I would highly recommend them to anyone needing automotive services. Thank you again for your help, guys!

Xz
Review №41

Great customer service, honest mechanics, very fair pricing and fast service! What more could you ask for? They treated me like family and did a very nice job! I will recommend to anyone I know and definitely for my next possible repair!

Sa
Review №42

Our transmission went out in our van while travelling through Delware on 95 S. Mark and Greg have been extremely helpful, compassionate, and honest mechanics! They are meticulous, clean, and prompt. Their service surpassed my expectations. We appreciate them and would highly recommend them!Also, Delaware has no sales tax - major plus! Brought the cost down significantly :)

Ea
Review №43

Very professional and Im very happy with how well my car is driving after Cottman services

Jo
Review №44

I would not take my vehicle to any other place! The transmission on my 2007 Chevy Malibu went suddenly and the service I received from the team at Cottman was exceptional. They diagnosed the problem quickly then gave me a realistic time frame for the repairs. If you are like me fixing your car is not something you look forward too, but I am thankful I took it to a trust-worthy shop.

ni
Review №45

Very good service they have my business for now on

Pa
Review №46

They are fast and fair. Would definitely recommend.

Je
Review №47

Mark was awesome. I was in and out to get a portion of my cooler line replaced. They were very knowledgeable about transmissions and upfront about prices. Definitely a good experience and will be choosing them next time.

Jo
Review №48

We had a driver making a delivery to the area, and the van broke down on Hwy 95, leaving him stranded there, about 2 hours away from home. We were able to locate Cottman Transmission & Total Auto Care, called them and they arranged for a tow truck to pick up the vehicle & driver, brought them into the shop, and got a new alternator put in. They got us in, even though they were already busy, so the driver could finish the delivery and then get home still same day. Much appreciated, and very helpful people. Id recommend them to anyone in a heartbeat.

An
Review №49

Great 👍🏾 service every time . A pleasure going

Di
Review №50

I dont take my vehicle anywhere else. Ive been going to Cottman Auto for a few years now and Mark T. is great. He has been able to work with me if Ive had any issues with needing my work done on short notice and hes done great work and has a good sense of humor.

li
Review №51

Great service, reasonably priced compared to the other transmission shops. Mark will help you out in your time of need.

th
Review №52

When my car died on the Delaware Memorial Bridge mistakes were made and I took my car to Nissan who had horrible customer service and price gouging me on a new transmission. In comes Cottman Transmission. They moved my car from the Nissan dealer, fixed it promptly, and for a fair price. Mark was also very nice and answered all my questions when I was calling from Virginia. If I ever break down again in Delaware I would definitely take my car back here.

Wi
Review №53

I love the service that I received there. Mark and Glen tookreal good care of my vehicle. We are friends forever. They fixed what no one else saw. Thank you again

T
Review №54

Fixed my car at a reasonable price and Mark is friendly and personable! Would definitely go there’ again if needed!

JE
Review №55

Prompt and courteous service. Repairs completed when promised and cost was half it was at the dealer. Thanks Mark you were great!

sh
Review №56

Fast and reliable service. The guys there are very helpful and explain everything they will do and did. I recommend this Cottman to family friends and anyone who wants their car or truck fixed right the first time.

No
Review №57

This is the only place I take my car! They are always professional, nice and always get the job done right. Ive had nothing but great experiences and outstanding service. Needless to say this is the best place to take your car if you want people you can trust.

Ju
Review №58

Great customer service. Explained everything that was being done.

An
Review №59

Marc is very rude. He worked on my car didnt inform me that it was ok and then when i tried w make arrangements to pick it up he rudely told me he isnt in the pick up and delivery business.

Xa
Review №60

The srevice was great. Got my vehicle fixed and I didnt feel like Inwas being taken advantage of. Thanks Mark, I would definitely refer them to friends.

Do
Review №61

These guys are awesome. I will refer everyone I know.

Jo
Review №62

Great honest fast service! If you are shopping around Give these guys your business you wont be dissapppointed

Do
Review №63

They do great work each and every time nice reasonable prices quick-service they are The Manns

S
Review №64

Even they were busy, that got me in and out. Mr. Testa did an excellent job of explaining the issue and the easoning behind how to fix it. Will be coming back for future car maintenance.

TO
Review №65

Very honest very good customer serviceAs a woman I trust Cottman they are very honest with you I have tried many other places but now my vehicle goes to Cottman and I get good results they are Pleasant they are very honest they are dependable

Pa
Review №66

Mark was very pleasant and professional. I appreciated that they were careful to correctly diagnose the problem and then correctly fix that problem...

Xa
Review №67

People were are very honest and do amazing work, especially Mark! I will be bringing my vehicle here for all its repair needs!!

Ke
Review №68

Marc was very courteous he told me exactly how much the job would cost and did the work and had me back on the road the same day I will always take my car there very honest and up front pricing

Ju
Review №69

Excellent customer service. Would highly recommend.

Br
Review №70

Great service, quick response... would definitely come back.

v
Review №71

They love cars in the way that I have been looking for a mechanic to love cars

Jo
Review №72

Fast,clean,courtesy fair pricing knowledgeable in they crafted. I left happy

Gr
Review №73

Mark was awesome. I will be recommending anyone and everyone to go see Mark.

Jo
Review №74

Very helpful and professional. Dongreat work and trust worthy

Ch
Review №75

Mark was Fair and honest. I will recommend this shop

Bl
Review №76

These guys are rude and they fixed my transmission so they said, but here is the problem. My husband also had his transmission done, 2 years ago by a local shop nothing fancy and he has not had one problem and his was used. I paid for a rebuilt only to find out they dont do new, so why tell me that on my receipt it says rebuild. guess what the 12 month warranty is up, I never drove my truck until recently other then to a store which was a 2 minute drive around the corner. And low and behold my transmission is gone, now how does that happen. And they want me to bring it back to them, just to be charged another 3000 dollars just to screw it up a 2nd time. I dont think so I wouldnt recommend them to my worst enemy. Now I have to go to the small shop my husband went to to have it done right. thanks I hope karma hits this place hard not happy.

Mi
Review №77

Trustworthiness at a fair price.Highly recommend!

Fr
Review №78

Great pricing and quicker than expected

So
Review №79

Techs were very polite and knowledgeable

an
Review №80

I appreciated the kindness and patience of the mechanic, he was very helpful!

be
Review №81

Wow this guy are the best im a dealer in newton nj i sold a car to a client in hes area i gave jim a call and told him what was going on and rideaway he picked up the vehicle from my client house and i had the car back in 4 days im happy and the moust important my client is happy to thanks jim for all the help

Jo
Review №82

👍😎 Theyre Cool in my book

De
Review №83

Straightforward, finished before scheduled, and professional.

Wi
Review №84

Mark and Greg are the best. Great guys.

si
Review №85

Friendly and helpful

De
Review №86

Thank you for fixing my car. your staff was kind and friendly. I will return for service when needed.

br
Review №87

Excellent service very happy with the work

Ke
Review №88

Did a great job on my van.

Th
Review №89

Very nice people

al
Review №90

Good work at a fair price!

Ra
Review №91

Went to get my car smoked and Mark was kind and professional will be going back for my future car needs.

Dr
Review №92

I took my car to these guys and they did everything they said they was gonna do.the price may be kinda high but atleast they rid of the issue u was having before u brought your car to them.but over all there very professional and I respect that.

Mi
Review №93

Quality work and attention to detail

Ro
Review №94

Very professional, courteous team!

L.
Review №95

They were prompt doing the work

An
Review №96

Terrible place to get work done cheat you

Pa
Review №97

Great service

Ji
Review №98

Awesome.

ja
Review №99

Price gouging

Ra
Review №100

On

Information
9 Photos
100 Comments
4.7 Rating
  • Address:1600 N Dupont Hwy, New Castle, DE 19720, United States
  • Site:http://cottmanofnewcastle.com/
  • Phone:+1 302-414-0652
Categories
  • Transmission shop
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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