Works fast! does the job efficiently and a great manager service! MR.Bill

This business was not professional at all. First we were called to schedule a lock. The operator gathered all the information but then incorrectly typed our phone number so we waited over an hour with no call from the locksmith. We called also scheduled an appointment on the website, because we were confused why we werent contacted yet. We called back and were placed on hold for 45 minutes, and when we finally reached the associate she was rude, had a bad phone connection, and hung up on us. We called back a third time and another associate answered the phone and had the locksmith call us. Once the lock smith called, we were given an estimated cost way $50 higher than the previously given quoted price. He told us that the earliest to get here would be 3 -4 pm which already was frustrating as we had already spent our entire day trying to resolve the issue. We said ok, and one hour later, the locksmith called to say that they dont have the car key to do the job. He gave us one number for another locksmith company, which wasnt even open. Very unprofessional as we were told that the service could be performed only to have our time wasted with no help in the end. 0/10 would not recommend to anyone else.

I reached out at 10am letting them know I had a time sensitive case needing a key replacement and they took 6 hours for a technician to reach out to me just to let me know he didn’t have the tools to complete the program job. Very inconsiderate of time and unprofessional

Bill S. Was AMAZING, communication was so good . Came faster than expected & kept me updated while in route. Thank you so much Bill S.

Called their Murfreesboro number and the dispatch said it would be an hour. 10 minutes later I received a call from the dispatched locksmith saying they dont service this area and that there is no Murfreesboro number, even though it is clearly listed on their website and it says they service Wilson county. I asked him if he could come out and he said hed do it if he doesnt get any more calls tonight, I asked him for an ETA and he said he couldnt provide one because he didnt know if he would get more calls. Im not looking to find a locksmith thats doing a job on the side. Im looking for a professional to be there when their company says they will be. At least he was prompt in telling me he couldnt help me.

I locked my keys in my car at the shell station. There are there in 12 minutes and cheaper than everybody else.. Thank you Pop-A-Lock

Bill came out and made a new key for my Hummer H3 (which multiple company’s couldn’t do) and he done it in 5 minutes! From the time I first spoke with him to the time the job was complete was about 30 min! Very professional and a great experience! I will definitely recommend you all from now on! P.s not sure what bill makes but I’d give him a raise!

I locked myself out of my house walking my dog late at night. The dispatcher was very cheerful and helpful. The technician came even faster than what was quoted and he was very kind! My door is old and difficult and he was able to get it open quickly! Pricing was very fair and exactly what was quoted. Thank you Pop A Lock!

We met Rick when my wife accidentally locked her keys in her car, while we were out to eat. Rick was AMAZING and saved our night when he so graciously got up from dinner with his family and helped us unlock our car!!!! We will be forever grateful and recommend him for your locksmith needs!

I locked my keys in my car while I was at work and decided to use the roadside assistance to my insurance company Geico they in return contacted papa lock and have sent them to unlock my car for me so I can get my keys and go home from work when I get off. I work at a pizza company making pizzas so it’s not really possible for me to answer my phone while I’m busy at work whoever it is coming from Papa log decided to blow my phone up and when I answered it I told them whoever it was I’ll call you back when I get off work or when I get a minute please stop blowing up my phone they never left a voicemail until after I answered my phone and said that and then simply hung up the phone without letting them say anything on the phone at all granite on my end that may have been kind of rude but at same time I’m at work and I’m trying to do my job the notification that I got from my insurance company said they wouldn’t be here until 1025 which is after I close. So I was not expecting anyone until then but then I got a moment I listen to the message that they left me after I answered my phone and hung up on them and after telling them I would call them back and found out that it was them blowing up my phone and not someone else who I thought it may have been. So when I decided to return those this call a rude or than rude attitude decided to make me wait 45 minutes to an hour before he could get back over to this side of town to do my car he claimed that he had already turned around and left and went the other direction to the other other call he had but he couldn’t of been very far because I called him back within minutes as soon as I got the order out of the window I’m not too pleased with the service I’ve received so far it and my car is still locked the attitude definitely was not needed or welcomed neither was blowing up my phone

I had called yesterday and they were super fast and efficient considering it was an emergency and I had accidentally locked myself out of the house to take the trash out while my kiddo was inside.Bill Szachnitowski was super efficient and super nice and also made an attempt to calm my daughter down before being able to finally get in. I appreciate them for being so fast and polite. I definitely would call again.

I was told by my dealership after I lost my only car key that I had no other option but to tow my car to them and let them replace my key for $200 plus labor. A friend suggested I still try calling around despite them telling me it was impossible to fix otherwise and so I called here. They were quick, made an appointment immediately and the person who came to help was friendly, prompt and very helpful. He not only fixed it for less than what the dealership was going to do even without labor but did it at my house all within twenty minutes time. Super grateful for their help and friendliness!

I Wanna Thank You So Much Bill Did An awesome job On My Van I Needed It programmed and a new key mead and I have to tell you bill and the owner done a Dame good job. Went above and beyond to help my family Ill Recommen them to anyone THANK YOU BILL You Are The BEST GOD BLESS YOU

One call does it all!Spoke with their operator, 3 minutes later their tech was calling to set up the appointment. An hour later my locks were rekeyed and my mind was relieved!!Thank you!!

Normally my uncle changes all my locks, but he’s in Heaven now... so I was about to hire this company to come out and change the locks on my rental property... Spoke with one Rep who stated they will have a locksmith to give me a call.. When the locksmith called me he was so rude up front I immediately told him we will NOT be needing there services!!!... I would never spend my money with anyone who doesn’t provide Professionalism at all times! Good Customer service goes a long way. This company could’ve of made a couple hundreds off of me as I always need locks changed for my rental properties But I wouldn’t even recommended my dog to them! .. What I am going to do is help my Lil cousins to start there own locksmith company and become Pop N lock competition..

My sister locked her keys in her car and we called our local pop a lock in Nashville. We were able to get serviced in such a short period of time! The man that helped us was Harry. He was very kind, funny, and pleasant to be around. We will definite we using our local pop a lock again!

Updated review:I have adjusted my rating from a one to a three. The owner, Rob, reached out to me to rectify the situation. While I still cannot vouch for using their services, I can say that it is evident that he is committed to customer service. I absolutely believe he will be using my experience as a tool to educate his employees. As for the prices, they would have been much lower (roughly $100 per Rob) for what I needed but again the lady didnt listen to what I was telling her. Thank you, Rob. I appreciate you reaching out.First review:I just got off the phone with these people and will never call them again. I spoke with someone named Lola(I believe). As I was explaining what I was needing, she interrupted me multiple times. First, she interrupted asking what city I was in. I told her and continued on explaining that I have the key but need a new key cut and programmed from the original. She interrupts me again asking for my address. As Im trying to tell her the address, she cuts me off again saying she couldnt hear me. Professionalism speaks volumes to me and that includes the tone you use when speaking to people. There is a difference in interrupting someone, sounding annoyed and saying, I cant hear you, and waiting until theyre finished speaking and saying, Im sorry, maam. The volume on the phone is too soft and Im having trouble understanding you. Do you mind speaking up? I was at the point of giving her my state when she interrupted me. You were really in such a hurry that you couldnt let me say my state and zip code before rudely interrupting me again. I understand that there are situations where you need to get the information fast and people take too long to tell you the information you need but the entirety of this phone call was 2 minutes. After I raise my voice to give her my address, she asks for the year, make, model and color of my vehicle. She next asked if my car was a push start, to which I answered no. Then, she says, So you need to put the key in the ignition to start the car? Yes, if it doesnt have a push start, how the hell am I going to start it without putting the key in? For the grand finale, she quoted me $295 to cut and program a key that has the lock and unlock buttons on it. She went on the quote me the price of just the key without the buttons. I was so baffled by the first number that I dont remember specifics of the second quote for just the key but it was over $200 also. My car is a 2008, Toyota Camry...super basic. Please someone tell me how the dealership is charging $140 and Pop-A-Lock is charging over double.

Bill and Landon were both superb this evening. My husband and I were stranded and they were the first folks I called. They immediately came our way, ordered at 9:43 pm and arrived at 10:04 pm. Our keys were remade and it’s 10:38 pm and we are back on the road. Extremely professional, and punctual and kind. They were understanding as well. I would recommend them to anyone. Outstanding service!!!!

Amazing service. Came out to fix my car ignition & key. Also got me new keys & fixed car door. Did all this coming out on Saturday !!! A+ A+

Let’s just say, my car doors locked auto & I couldn’t get in my car. It was urgent that I got a lock & key company to me ASAP!!!! POP A LOCK came in minutes - to help me. I thank God for Pop A Lock because they were there in no time. If I would have call another lock & key company, they usually take 45 minutes to an hour if not longer. PopALock was a life saver and I recommend them to anyone. Thanks to the gentlemen @ Pop A Lock!!!!!

Rebecca and Brian are amazing! We were having Christmas dinner in Johnson City and my brother locked his keys in his car. These people were not working and saw we needed help. They helped us and didnt have to. They are truly amazing people and I recommend them to anyone. Thanks guys! You rock!!!

Thank you Harry Donnelly. Harry helped me with my lockout and jumpstart. Once he arrived I had my door unlocked and car started within 10 mintues. These guys are the real deal and I would reccommend them to anyone. Thank you Harry, You were great and a true professional.

Horrible service made me wait for an hour no one showed up and said the service has been completed. Will never recommend anyone to use their services.

Been trying for 2 days to get a key made they tell me wait at car for 2 days I have sit there for 6 hours for them to call around 5 saying we are on are way I called at 8am not 5pm

Harry met us onsite at Kroger where Id locked my purse in the trunk. He could not have been nicer or more helpful. Knew what he was doing and was so pleasant to interact with. Will definitely call Pop-a-Lock again if needed.

My first time calling a locksmith and I was very pleased with the service which is why Im writing this. They came on time exactly when they said! The guy on the phone set everything up efficiently and answered all my questions promptly. Good price compared to others as well. This will be my new locksmith from now on!

Bill S. Went above and beyond expectation. I had a key break off into my ignition, not only did he extract the broken part in a short amount of time but also went beyond and made me another spare key then before he left he helped me understand and learn more about my faulty ignition switch so that I may go ahead and get this taken care of before I find myself in another pickle. It was amazing service and I am super thankful for the wonderful help.

I lost the key to my car, and pop a lock immediately came to the rescue and was affordable. When he arrived he immediately got to work and had two copies of my key for me and made sure they both worked. I would highly recommend pop a lock for your locksmith needs.

It was Sunday around noon after a week long cruise.Car was waiting at Hotel in Nashville. Have 3 hours to drive home. Suddenly remember, my friend has my key ( dont ask). Called AAA and they had no one to send, gave me your name. Tech was on another job, but call to give me an idea of his arrival. He checked back when he was on his way. Was neat, polite and very efficient, he deserves 5 stars himself. Thank you so much for your response and efficiency. PW, Paris, TN

Very great service i feel like i just went from 100 to 1 real quick! This service and response is well tooken care of. I absolutely love the experience and i would DEFINITELY RECOMMEND this anyone looking. Jordan is the great guy that serviced me out North

I highly recommend Pop A Lock. Not only were they up to $100 cheaper than the other guys they were polite, prompt, and professional. Harry was amazing and quick. I had my keys out of my truck within 5 minutes of him arriving.

Bill took great care of us, he kept me posted on his way to our home and explained to us anything we should know. He worked very fast and made sure all locks were working. Thanks!

Bill took EXCELLENT care of me! Very professional and very punctual! The best service I have ever received from a locksmith. Will be using pop a lock again in the future and hopefully work with Bill again!

Bill is the truth! Trust and believe! That’s all I’m a say! Very professional and super knowledgeable!

Locked keys in house...an my situation was quite difficult but instead of telling me they couldnt do it she told me the instructions an when I ask to repeat she hung up I called back twice an they hung up in my face Everytime ...very rude.. I really want to take situation further but I hope God bless them cause thats not how you do people

Best price in town, but Im leaving a five star because of incredible service! I called Bill at about 9 PM in the middle of a pretty bad storm, after I had broken the only key to my house in half. Needless to say, I was panicking. To be honest, I was also a bit low on funds and didnt want to re-key the deadbolt (or leave my house unlocked for long!). Bill totally went the extra mile to help me out. He was immensely kind and helpful, met me downtown in a timely manner and was extremely patient as I found the office. He was also able to scan the two halves of my key to make a new one. Best of all, he even texted to make sure I got home safe. I was so grateful for his professionalism, kindness and friendliness -- it really made a crisis into a bearable situation. Nobody wants to be locked out of their house, but if I ever am again, I definitely know who to call. Thanks again Bill!

Had my car key break in half with part of it stuck in the ignition. Was able to be serviced the very same day. Bill Szachnitowski was very thorough and professional, and was able to get the broken half of the key out within 20 minutes. Highly recommend him and Pop a Lock.

I’ve had to use Pop A Lock 3 times this year 😂 Every time they show up quick and unlock my car in under two minutes...it’s crazy really. They are professional and efficient and the price isn’t bad either, it depends on what time of day you need them and how far away you are, I believe. They show up in uniform and in company car so you know exactly who you’re approaching. I would always highly recommend this company.

Bill at Pop a lock! I highly recommend them. The service was fantastic he made sure I was taken care of and back on the road. So if you ever stranded I recommend giving them a call. Dukes a Hazard!!!!

Gavin was great with service and also friendly. Would highly recommend to anyone and everyone!

Its no wonder they charge so much especially when you see things like this guy sitting in his company car letting the motor run. His seat was pushed way back where I almost didnt see him. He was about 20 something. He was parked on the line taking up 2 parking spaces. We told him was taking up to spaces, as we had to park farther down from our building. His reaction was a lazy, oh did I like, um park too close to the line?. I said, no you parked on the line, taking up 2 spaces. He said, oh ok. I think he was stoned.Then when I saw he wasnt going to move his car, I came back to the window and told him I was going to call his boss. He gave me a thumbs up.

Amazing!! Rob was SO wonderful and gave a very reasonable price and timely service to help us gain access to our house so our neighbor could check to see why our power went out while out of town. We were on the way to drive back from another state as other locksmiths wouldn’t help us with it being Christmas Eve, but Pop A Lock answered our call and the owner, Rob, arrived when he said he would and did a great job!! I would HIGHLY recommend Rob and Pop A Lock! Thank you so much for making (and saving) our Christmas!!

Pop-A-Lock came out in the middle of the night they were quick and the price was below what others would charge. Mr. Moya was very professional and very nice. I would and will recommend this company to anyone who has an emergency unlocking their car door. BTW he unlocked the door in less than 10 seconds. Very satisfying working with them. Ty pop a lock

I called Pop-A-Lock when I was locked out of my house by a smart lock. The locksmith told me it was a difficult lock to remove and would take awhile to do. Since I was locked out with my infant son and it was hot, he offered me a few different things to try to see if I could get it open in the meantime. Within no time at all the door popped open under his instruction! Very grateful for his “service”!

Bill S! Made me truly appreciate humans even more because it’s people like him that still exist! A true employer that’s makes the company better. Thanks again Bill!

Bill S. was at my apartment within 30 minutes to remove a bike lock the key was misplaced for. Had it off in 5 minutes and I avoided a hefty dent on my deposit surely. Highly recommend! Thanks, Bill!

My experience was wonderful with pop a lock was great. Nick the lock smith came out to the house in about 15 minutes from when I placed the call and had me a new key made from scratch for my motorcycle within 20 minutes. And the key works better than my original! Wonderful company and employees. A+ + job

Pop-a-lock was great. My call was answered immediately. I was helped by a very polite and considerate gentleman. I was in need of two replacement keys for my vehicle and I was VERY pleased with the price and how quickly they could get a technician/locksmith to my home. The gentleman who was scheduled to help me called to say he was on his way and he also rang me when he arrived outside my home. I greatly appreciated the communication along the way. He was also on time :) He was quick and professional. My keys work great!This was a pleasant, affordable, no hassle experience.These people were super easy to deal with and professional all the way.If youre already frustrated about losing keys or just being locked out, then this is the place to call.Great job Popalock of Nashville!!!Thanks for making it SO easy for me.

Bill and Danielle were amazing. Keys were locked in the trunk of my 93 Buick. It took a lot of work but they got the job done. Completely satisfied!!! Would definitely recommend

They were at my house within the hour and had my locks changed out and ready to go very quickly. Highly recommend. Matt was awesome!

We have used pop a lock several times and they are always great about getting us serviced. Today we called to get help and Matt was able to help us get our lock situation figured out. Matt was great!

Came fast and unlocked car in less than a minute, getting some spare keys made after $75 bucks tho but definitely worth it for not having to hassle with your car and damage it trying to unlock it yourself!

Bill, the locksmith sent out to make me a replacement key was extremely nice professional, efficient, helpful, he made everything easy to understand. He had a really amazing person, a people person ! Very very satisfied w my services !

Not only did they get my key replaced quickly, when a problem arose later while I was out of town in Philadelphia (basically the after-market car alarm the previous owner installed wouldnt recognize my new key), they connected me to their Philly location and helped me solve the problem.Good folks, highly recommended.

My Pop-A-Lock technician was amazing. I’d locked myself out of my car & home. I had a garage remote in my car where I could get back inside. Just needed the car unlocked Which he did in 2 to 3 minutes without any harm or damage to my Audi.My tech was there in 15 minutes. He was courteous polite and pleasant.I highly recommend Pop-A-Lock and will use them anytime in the future!!!

They were very helpful; came to open my friend’s house that we were locked out of in the middle of the night. Only cost $90, which is much more affordable than replacing a window that we were going to break to get in! Took less than 45 min to get there, and he had a couple of jobs before ours. We were very appreciative and would recommend to anyone needing their assistance!

Bill was extremely personable, helped me as efficiently as possible, and even with the additional time required to meet my needs he remained positive and professional. Thanks Bill, I am definitely recommending you to anyone in need!💕🥰🙌🏾🙌🏾🙌🏾🙌🏾

I locked my keys in my rental, totally stupid. I called Pop A Lock. They promised me they could come in 15-30 minutes. After 30minutes I called back and they said no they had said it would be 30-60 minutes. In the third call they said it would be another 7 minutes. I think this company is less than truthful to rope you in. If you make one mistake and lock your keys in your car don’t make a second one by calling pop a lock!! Still waiting in hot parking lot.

Bill was great we were able to have the key fob replaced for our touch to start vehicle. It was $225 but much better than what some other places were charging

Big thanks to Bill and Danielle for making replacement keys for the Toyota I had bought that very day. Seller gave me keys that didn’t work so I was locked out of the car.Bill and Danielle both did excellent work, they were very professional, clear and kind. Thank you!

Absolutely great and helpful service. The technician, Rusty, was on time, polite and answered all questions even after he and I discovered my car required different keys for the ignition, door and trunk. Would highly recommend Pop-A-Lock.

Pop a lock was awesome! Our locksmith (Matthew, I think was his name) was the best! Timely, professional, and incredibly knowledgeable.Hope I don’t lose my keys again. But if do, pop a lock is who I’ll call first!!

Rob was great! Ended up having a slightly longer wait for a technician to arrive than expected, but he called me and let me know that it was an involved prior job. I totally get that!Super fast and super friendly. Thanks Rob!

Rob at pop a lock was incredibly helpful. Went above and beyond the call of duty in helping me with my car. I will recommend him and the pop a lock company to anyone in need. Thanks again!

William took good care of me when I locked my keys in my car. He was on time and very professional.

I have roadside assistance through my insurance and Pop-A-Lock was who they used to come and help me. My car would not start because of my battery. The technician Tim was very friendly and professional and took care of the problem. The service was timely especially with this being a holiday. I was extremely satisfied!!

Lee was our service tech and he did an excellent job! Call them yesterday to set up a time for them to come out today. He was here at the time we set for and remade our keys in a matter of minutes! Pricing was also the lowest I found after calling six different companies! I highly recommend Pop-A-Lock for anyone needing a good locksmith and we will definitely use them again in the future!

Great service! I was able to set an appointment right away. Lee was quick and polite as can be. All of the keys worked smoothly and the pricing was $100 less than a competitor in this area.

Gavin Reynolds helped me very well was a very friendly guy & it was quick!

Called and in 15 minutes Nick was here, another 15 minutes and he had my key ready to go. Very nice guy and he definitely knows his craft. Ill recommend you guys to anyone....THANKS SO MUCH YOU GUYS ARE LIFE SAVERS

Lee was our guardian angel today... My son lost his keys while fishing with friends. Everything was locked in his truck. We called pop-a-lock and immediately Lee called back and came to our rescue. A great ending to a fun day. Thank you Lee and team!!

Aaron M. got to the house very quickly! He is friendly, fast, and helpful. I would definitely call them again- but lets hope I dont HAVE to!!!I highly recommend them.

Showed up 10 minutes earlier than quoted. Guy that showed up had a great personality and was empathetic of my rough morning. I hate that I needed to call, but Im glad I called the right people.

Rob R. showed up in half the estimated time and had me on the road in less than 5 minutes. He was very friendly and polite. Great service from a great guy!

Everyone was extremely courteous and good-natured. Prompt, professional and VERY affordable. Kenny did the work for me and he was there and done in the blink of an eye. I can not recommend their service enough!

I highly recommend Pop-A-Lock! Aaron was prompt, professional and did a quick job of getting our locked door open. We were very pleased!

Mats J, showed up at my job and helped me get in my car. He was extremely professional and went above to help me any way that he could. Keep up the great work, I appreciate it!

Very fast response. They were able to cut and program my after market key blank/FOB for a Toyota Camry. Great service!

They arrived within 15 minutes of me calling and had extremely fair rates. The employee was also extremely friendly and had my car unlocked within 5 minutes even being a very difficult car too unlock. I’d deffinitely recommend them if you want somebody too be careful with your vehicle!

So quick! Competitive price! Friendly and efficient. Use a square reader for card payment. Highly recommend to get your car unlocked quick!

Wow...Im blown away.You never how much youre going to need a locksmith until you need one. My daughter was inside the car in her car seat and she locked the car door after the car was already started with the heat running on high and she couldnt get it unlocked. This lasted for about 25 minutes. You can imagine the horror.We were frantic. We called Pop-a-lock and they were so kind and understanding and sent help out with 10 minutes.Thank you all so much. Seriously.

I had a great experience. I highly recommend them. He unlocked my truck and made me two new keys for my truck within 10 mins.

Pop-a-lock was one of three locksmiths that I contacted when I locked my keys in the car. They were the most timely and communicated their location and arrival time clearly and accurately. My locksmith, Ben, was very curteous. Hopefully I will not need their services again, but if I do I will not hesitate to call.

Bill S. Came out and took excellent care of our automotive key issues and assured us we can depend on Pop-A-Lock to stand by their work if any issues happen in the future, thanks for a great job and excellent service...

I cannot thank Brian with Pop-a-lock enough for the help today in Donelson. He was incredibly fast to show up to the job, professional, efficient, with a can-do attitude. He got the job done and was friendly all the while. I’ve called many other places before and they were sketchy, and hard to understand, transferring me to several different representatives to get a simple job done, but not my experience with this company. I would trust pop-a-lock only for any lock-outs in the future. Very grateful for the service today. Thank you! Erin

Great experience. I needed an FOB for my car, and went on a hunt to find the right place to do it. After several phone calls, I found Pop-A-Lock, and chose them because they were so professional and easy on the phone call. Rami H. was my technician, and he was very nice, very conscientious, and did a great job. I wish every business experience was this easy. Highly recommended. Thanks guys!

Bill was AMAZING HANDS DOWN the best service Ive ever received with respect to locks, and partly in general! He even came to me on a federal holiday and didnt complain and GOT THE JOB DONE!! Thanks Bill!!

Rob R. provided prompt and professional service. He clearly cares about doing a great job. In addition to very reasonable prices, he treated both me and my vehicle with great respect and care. Thank you!

I locked my keys in the car and have roadside assistance through insurance company and Pop-A-Lock was contacted. Once Pop arrived and opened my car, Nick asked me if my key fab stopped working. I explained to Nick that 5 years ago the key fob completely died not fixable (tried) and I threw it out and didnt replace because dealership was charging way too much to replace. Nick said he could replaced, quoted me a much cheaper price and now I dont have to worry about locking my keys in the car anymore! Thank you, Nick!

Nice and friendly service. Had my vehicle unlocked in a matter of minutes. They got out to me as fast as they could and have several different ways of getting into the vehicle. I highly recommend

These guys are amazing. Called at 7am to get locks changed at my house and by 8am, a gentleman named Mats was there. By 8:30 he was done. Excellent repair job, great customer service and very reasonably priced. Ill never call another company for work of this kind. Thanks, Pop-A-Lock!

Called twice. First time there line was so bad I barely understood a word that was said. Asked if they would call me back to maybe get a better line, since I waited on hold for 10 minutes. She refused. So I hung up and called back. Waited another 10 minutes she couldn’t hear me at all the line was so bad and she hung up. Get a new phone system! Your losing business.

I called because the child safety lock restraint was stuck makin it impossible to shut my door, me and my friends tried almost 30 minutes trying to make the lock go back in. I called pop-a-lock and a locksmith called me back within 10 minutes. His name was rob and I was fortunate to speak with him because after his instructions I was able to turn off the safety lock and shut my door. Im thankful because those easy instructions and patience with rob saved me $$$. I normally dont put reviews but he really helped me out a lot. Thanks!

My tech, Nick, was so professional and great. I got locked out of a room in my house and I called Pop-a-lock Nashville and Nick was here quick and opened the door. I will always call them back if I ever need a locksmith! They are fast and professional and have the best rates- I have used them a couple of times and have never been disappointed.

I locked my keys in car and my insurance got me pop a lock. Gave me ETA of hr and I called them to verify bc I had to pick up preschooler an hr later after that in a different city. I asked if anyway quicker if possible and dispatcher said she would try which was appreciated but 40 min later I get a text from insurance that they canceled and had to get me new service. Called pop a lock and spoke to a different dispatcher to get an explication on why they canceled and waited so long to do it. Dispatcher was rude. Again I know its my fault for locking my keys but they really put me in a bind by canceling on me and waiting so long and after I talked to someone there about my situation.

Nicks a lifesaver. He came after his work hours to help. Had a great attitude and got it done. Hopefully I wont need him again but Id recommend him to anyone that needs assistance.

Went to leave Nashville to go home to IN and Rob R. was on the spot to get me a replacement key. Professional service and the man takes his job very seriously and seems to enjoy what he does. Thanks!

Simply the best! My sons car was recovered from a theft and it required a new key. The wrong key code was received by Popalock do there were unexpected problems, but they stuck with it when most would have thrown in the towel. They were able to pick the lock and produce the right key. They got it done and were very friendly and more than fair priced. I highly recommend Mark and his team for any lock needs!

Bill took great care of me. Very personable and nice all around fella.

Aaron went above and beyond to help us get the keys out our car. He came in the timeframe given and solved the problem in seconds. Thank you again.