I tried to submit a survey online but my phone wouldn’t let me so I guess I’ll write a review here. sierra helped me yesterday afternoon & I have to say that the service from her was very fast, friendly, & warm. she was super charming & she is very great at carrying on conversation. I’ve seen some amazing customer service in my day but this tops it. this young girl is outstanding & knows what’s she is doing. she made me feel right at home; like family. I highly recommend this location. everyone here is always very welcoming & inviting with bright smiles & ready to answer any questions. 10/10 will be back for sure!!!!

Bought a supposedly factory grade phone battery from them- wouldnt work in my phone- ended up selling it because I thought, hey, maybe its my phone.It didnt hold a charge in the phone of the person that bought it from me either.Wouldnt trust getting a new battery under their warranty, and was told I wouldnt receive a refund.Poor quality and service- sorry guys, thought we could build a good working relationship because I respect highly that you recycle batteries. Seems as if I got a recycled one with shotty lithium.

Quick and I got what I needed, but the price was so much different due to lifetime warranty. I wasnt expecting to purchase that, but accepted and kept receipt.

Was A really pleasant experience with the salesman, he really helped us find what we needed.

My sales person was great. the hole service job was great. But the new battery you installed in my phone does not last as long as the old one you took out.

Your staff are always so nice and so helpful. Its such a pleasure doing business with you!

I had a special brand of watch that needed a new battery. Was told they normally dont work on the upscale brand but he said hed try. Success!! My diamond watch now keeps perfect time. Was only $12.00 also offered an optional Lifetime Warranty for just $8.00 more, I jumped on the offer. Ill be back.

Didnt have the batteries I needed but happy to know they are there.

Always nice and helpful people like the young man at the store my last visit.

Great staff. Very helpful and knowledgeable. Fixed my issues and solved my problems. Thank you!

I bought a battery from this store three and a half months ago and it is still under warranty. The bad battery killed two alternators, which caused several alternator belts to snap, and one of the belts snapping broke the radiator. I have probably spent over a grand due to this battery. When I tried to return the battery I was repeatedly told it is a good battery, after my shop which I trust very much told me it had a dead cell. My shop replaced two alternators without charging for labor or for parts on the second one but this store wouldnt even exchange the battery for me. The employee told us that my mechanic took advantage of me when he knows nothing about the shop I take my car too. The other employee told us we were only trying to get a free battery. My boyfriend who came with me to return the battery tried to explain to them the issue and was told that this was none of his business. The employees are very rude and they do not honor their warranty. I would not buy anything from this store, buy your battery from an auto parts store, even if you have to wait longer. Ive never had trouble with any other store honoring their warranty until now and due to this battery Ive had to return several parts at different stores, all of which had no problem exchanging parts for me.

Quick, efficient, and excellent service. Went for a phone battery but they were able to fix several other issues with the phone. It looks brand new! Thank you!

Very personable, helpful and professional. They fixed my iPhone quickly. I will be going here again as i am sure we will have another phone repair in the future :).

I think his name is Kevin has always been helpful and cheerful!! Great place to go. They have a lot of knowledge.

I made an appointment online to have a new battery installed in my iPhone 6 Plus. Phone condition was reviewed at drop off and marked fully operational. When I picked it up, the power button was inoperable. They agreed to repair it at no extra cost. Both the battery replacement and the power button repair were done in a timely manner (same day). Great experience overall. Rose was very helpful, as well as the male technician who performed the work.

I have long since given up on ordering a high quality battery from Amazon. Instead, I go to Batteries Plus. Their Duracell products are far, far better than the no-name junk youll get online.

They are very helpful and making decisions for what battery needs you may have. They are also willing to order an item they may not have in stock.

Very quick and easy to order online and pickup. Very nice staff.

Excellent customer service and knowledge to fix my phone. Prices are reasonable and the turn-around time was great. I was only without my phone for 2 hours.

Great customer service. Heres a big hug for Matt!

Great Service. Professional and got the job done. They replaced my battery and cracked screen. My phone looked new and now I am not recharging ever hour.

Has the battery needed for my car remote

I saved almost $150 on the same Marine Battery vs. West Marine. Thanks Batteries Plus!

Quick, fast and reasonably priced.

Employee when out of his way to help, Great service.

Helpful... did lifetime battery deal on watch. They are always accommodating. Like new locale.

Excellent experience. Brought my Samsung Galaxy S7 in for a new battery. Dropped it off, came back two hours later and I had a functioning phone! Thank you.

Rose, was very professional and knowledgeable She explained the pricing and discount for making an appointment.

You have locations in different parts of the city so is easy to get batteries depending on where you are in town. You have all kind of batteries and your customer service that day was amazing!

They were very friendly and helpful and were upfront about how long it would take and the cost.

They had the battery I couldnt find anywhere else. The clerk was nice and helpful. Great place...

The guys did everything possible to get me a good deal on some batteries.

I was so happy for the quick service I received on July 7 to replace an iphone battery. Friendly, customer focused and reasonable cost. Many thanks!!

I went to Batteries + Bulbs off of Charlotte Pike looking for a replacement battery for my SUV and was kindly and professionally helped by both employees working that day. Instead of selling me the battery that I eventually found out I didnt need, the employee spotted an error in the screw type on the positive end of my battery and replaced it free of charge. I cant give this store enough praise for this helpful encounter and will be coming back for any and all battery and bulb needs.

I called into this store to have a screen protector applied to a tablet. I was in line for 10 minutes before I was greeted by an employee. There was only 1 other customer in the store. After someone finally started assisting me they quickly put my things down and started addressing another customer the second they walked into the store. After 5 minutes I left and the guys at a cell phone repair shop next door helped me free of charge the second I walked into their location.

Super friendly and very helpful ..I have about 40 watches I have not worn in years because I did not know where to get batteries for them and put in. But friend told me about Batteries +Bulbs and I took 4 watches in and was out the door in 10 min. I will be back to get the other ones done. Love the staff there!

Because service was excellent the guy who waited on me was very professional and he took me step-by-step and completed everything and did everything that I asked for 100%

Staff was very helpful. Service was quick.

If you want anything other than something standard they will tell you they dont carry it. I even asked for one of the more common headlight bulbs & was told that, which was the 3rd time it happened. Every time I ordered it from their website & it was in stock & delivered promptly.

On Wednesday, I ordered a battery online, to be picked up in the store. The same day, I received an email saying that my order was “approved and ready for pickup.” On Saturday, I drove to the store, only to find out the battery was not only out of stock, but no longer even available. Why was I able to order a battery that is no longer carried? Why did I receive an email telling me to come and pick up my non-existent battery. Why was no effort made to communicate with me during the entire fiasco?

They replaced the LCD screen on my daughters iPhone & it looks awesome! Received a discount for scheduling the repair online & the staff was so nice! Will definitely do business here again!

I came in and got a screen replacement about 3 weeks ago. Randomly my phone wouldnt turn on I brought it in and they replaced the battery on my iPhone free of charge. Awesome friendly customer service would highly recommend. John was very nice and so helpful

Jessie and Matt are very helpful and know their stuff.

First time purchasing from batteries plus bulbs. Got a battery for my car, traded in the old one. Loved the experience. Brandon at the Charlotte Pike location helped us a lot by providing tools as well as hands-on help.

Great experience, walked right in and Mike was able to help me and get me on my way quickly! Would highly recommend this store. I will definitely be back!

Thought they would have the bulb I needed... they did have the battery though! Although they did charge me $10.00 to pop it into my key fob. A 15 second job at most. I would never have them test or install ANYTHING again. I was never told the price untill after the fact...

Rose was so helpful, positive and upbeat that I have sent a separate note to customer care

They are always professional and have great service.

Replaced my phone battery at a good price and within the time they said. Very nice and helpful employees.

Great Service. Very knowledgeable about the questions I had.

The Sales girl went out of her way to take care of my husbands phone battery, She was very knowledgeable and kind to me . She contacted me when it was completed, and I will do all my Battery related business there from now on.

I had to have a new battery for my iPHONE 6, received fantastic service & my phone works great now!

Had the exact item I needed

Paid to have a cracked Samsung phone screen fixed. The dude working the counter dropped my phone again, shattering the back glass on my phone! He had the gall to inform me he fixed that free of charge, thank f*** for that. *mega eye roll*However, the back glass he replaced his damage with isnt the correct S8 backing, and it doesnt have any place for fingerprint access! Not only is this phone leased, but now I cant get into apps (like my banking app) that I linked to my fingerprint.

EXCELLENT SERVICE BY TODD AND MATT

Batteries Plus Bulbs is an amazing store with wonderful people and service. By the way..I Work there!

Walked in, got my key fob battery fixed, and it was great customer service! Highly recommend.

Let me tell ya about this store and its people!! I love it here!!! They always have taken care of me and I wouldnt want to go anywhere else!! Much much thanks to Mike, Traeiaunna, and everyone else!! I HIGHLY recommend this store!!! Thanks for everything yall are the best!! #AlwaysACustomer

I was referred by Verizon and they helped me replace my phone battery! Save me hundreds of dollars which is awesome

Had wonderful experience excellent service Aaron. Expert services. I’d recommend anyone.

They were very nice as soon as we walked in the door helped us get our batteries to the truck would go back and tell our friends about them Tommy swafford

The staff was very young. The lady that help me was not very helpful.

Second battery that I have bought from here for the same vehicle. First battery lasted 4 years. Great customer service.

The service was fast and professional

Nice place, very helpful staff. They were the only business that could help with getting a special light for my old motor home.

Awesome store, helped me replace my key fob battery quickly and with great service!

Mike was amazing, I walked right in and was immediately assisted . He helped me find the best battery for the best price . He has amazing customer service skills, I am so satisfied. Go to Batteries + Bulbs and ask for MIKE!

Always helpful. I needed to know if a watch needed a battery or a jeweler. They suggested a jeweler near me.

Really appreciate your time and effort in helping me?

Just wanted a battery replacement for old iPhone 6. The old bag at the front said no because there was a slight bend in the phone. Just told her I will take my business elsewhere. Once a customer and now will never shop there again.

They rebuilt my baby monitor battery, and it works better than ever!

The staff was helpful but they broke a part of my phone in the process of something simple like a screen replacement. My experience might not be typical, but be careful.

I went to have my Iphone screen replaced and when they finished the home button did not work. So they put a white one on my black phone. They didnt charge me for the screen afterall but I had to call corporate to get the refund. Initially they gave me $20 off. I would not go there to get a phone worked on they did not seem trained well.

Yes they have the odd stuff you wont find anywhere else, but the two stars are for their prices. If werent so high Id give 4 stars

Good service 👍.

Good prices and the staff are very helpful

Helpful people working.

Not what we expected at all. Prices are way to high.

Fantastic customer service!

Always helpful

Only source

Best place for good flashlights!

If you need a battery and you cant find one nowhere else battery plus is you place to go highly recommend them they got batteries you wouldnt think of

Reliable

They are very helpful

Seems like what I needed had to be ordered, and the stock was not common sense items you would expect to find

Didnt go there

Found exactly what I needed!

Nice place, helpful staff

Jerk behind the counter at this location

Very helpful, and efficient!

Quick and accurate service

Find itbbuy it go home.

It was great

You are awesome

Got all I need.

Awesome.

Friendly

They have Batteries for just about anything!

Overpriced but convenient.