I received a hair follicle test (completely painless) here. With 4 little strands of hair I was able to see different vitamins I may be low on, certain stressors (emotional/environmental/etc) that may be causing issues, as well as food intolerances to look out for.I had been having stomach issues before coming in here, upon leaving I had a report analyzed as well as a doctor call to explain the results to me. After finding out I may have an intolerance to gluten, I cut it out completely and my stomach issues were resolved. I’d recommend this to anyone looking for a healthier lifestyle or for lifestyle changes to help with hair growth.

The quality of the hair replacement units are excellent. The staff is very skilled and make every effort to achieve the look that I desire. I’m never “just a number,” but a valued client. The owner and stylists take pride in the work they do.

I’ve been a client at HPI for over ten years and have been through a lot of changes all of which have the customer’s best interests in mind. I recommend them wholeheartedly with no reservations. They will work with you to make you look your best and feel good about yourself. Very professional.

I was skeptical at first, but I was overwhelmed by the amount of information I received about my body from the Single Hair Analysis Test. I would recommend the test to anyone of any age to help improve their health. What I learned about myself was AMAZING. I absolutely feel better after following the recommendations I received from the test.

Ok...it took me years to finally get brave enough to take the plunge and get the hair that I was missing. I did tons of research and soul searching before going for it. Im so glad I did and that I chose HPI to be the folks to help me through the process!You have to have realistic expectations about transitioning and realize that it will take a little bit to find your look and what works for you. Just have patience with the process and the ladies here will work with you to find the look that you want!It took me a few tries of what I was looking for and now Ive found it and couldnt be happier!!Kimberly was very warm and made me feel so comfortable on my 1st few visits and Cindy, who is my stylist, is amazing! I never leave without a hug from her❤️

Kimberly and her staff at HPI are truly kind and result driven to help folks, like me, who are going thru hair loss. I was getting injections and topical medications for my alopecia areata. Then, I met Kimberly and her staff who ALL helped me understand my condition and suggested supplements and some great products. The success has been great! I know this is an ongoing journey and I am glad Kimberly and her staff are on it with me. ox

I went to HPI with high hopes of getting some good advice, support and treatment for my thinning hair. Initially Kim could not have been nicer but once I became a problematic client she couldn’t be bothered with me. I have an EXTREMELY oily scalp and so my scalp did not respond well to the shampoo/conditioner/niacin scalp therapy products provided by HPI or the laser light therapy I was getting 3x weekly. My scalp soon became extremely irritated and itchy. I was so upset as my hair began to shed more than it was before arriving at HPI. I desperately tried to contact Kim via emails and phone calls and more often than not neither were responded to or returned. I am now left with more hair loss than when I started and therefore have requested a refund. Kim is now totally MIA and won’t respond to me at all. So BEWARE of HPI if you have an oily scalp or other unusual circumstances as it may not be conducive to your hair loss needs. It was an extremely discouraging and costly venture. I am still hoping Kim will do the right thing and give me a refund.

I was asked to give a review when I was employed by hpi which I did.I just found out it has been viewed over 1000 times. I can no longer stand by that review since I no longer work there. I can say Summer is a great person.

I was surprised at how painless my laser hair removal treatment was. Reena was very informative and made my treatment very easy. Would recommend to others.

I started seeing some thinning in my temples and crown so I decided to check out HPI. Kimberly and her team are awesome! They were very knowledgeable and informative when answering my questions. They were great about being flexible and working around my schedule. Im really excited about my results! I would recommend HPI to anyone having issues with thinning hair. They really care about you and your success.

Kimberly and her staff are knowledgeable and friendly - I felt very comfortable from the start! Best of all, in just three months, I have noticed a marked improvement in my hairs texture and fullness. I would highly recommend HPIHair Partners to anyone concerned about their hair, whether its moderate thinning hair or complete hair loss, male or female, they will have a custom solution for you. Thank you, HPI!

Excellent service, care, and quality

Kimberly and her team are AMAZING! They make you feel so comfortable and right at home! They actually made what would be a very difficult experience a fun one for me! I can not thank them enough for how they made me look and feel! My hair looks fabulous! I get so many compliments :)

When I first walked in the doors of HPIHair, I was extremely discouraged with tremendous hair loss due to a really stressful time in my life. Immediately, Kimberly and her staff put me at ease and restored my hope that hair growth and restoration was extremely possible. I personally was sold on PRP when I leaned that the injection therapy used my own blood platelets to stimulate my hair follicles as opposed to harsh chemicals or superficial lotions or solutions. So far, I have been very pleased and relieved with the positive results. I am finally feeling hopeful!

I love Holly she’s so funny and nice. My hair piece is very natural looking and I’m super happy with everything.

Never have time to write reviews however, just had to take a moment to share my experience during my many years as a client of HPI. My career takes me out of town over 75% of the year which makes for a very scary proposition for someone who must completely depend on a hair replacement device to look and feel my best. Kimberly and her staff deserve an A+ for their professionalism and attention to my specific needed even when I am out of the country!

My experience with HPIHair Partners was extremely helpful, informative, and professional. The staff in the office was friendly and personable. I have explored numerous options for my hair loss, none which were a customized solutions for me HPIHair worked hard on solution options and helped with my hair loss needs and solutions above my expectations.

Its only been two months since I started going to HPI Hair Partners and my scalp is filling in nicely! After just one PRP treatment I noticed new hair growth and less bald spots within days. Ive tried various hair growth methods for years with no success, maybe just a little slowdown, but at HPI I feel like my money isnt being wasted and I finally found something that works! Not to mention, the staff is wonderful, easy to talk to, and really listens. Kimberly is very knowledgable in her field and I actually was able to understand how hair growth works because of her. Once my PRP and laser treatments end I will definitely continue all the haircare techniques they have given me!

HPI is the best company I have ever worked for. Kimberly Vaughn truly cares about the people who come to her for help. She cares for her clients and her staff. Summer, Page and myself will always go the extra mile for our clients. Come experience HPI for yourself.

HPI has always gone out of their way to provide professionalism, privacy, and great customer service. I experienced hair loss several years ago and was extremely sensitive about it. Kimberly and her staff have always helped me come to a solution that made me feel confident and myself. Any time I wasnt completely satisfied, HPI followed up in full and provided numerous solutions to fix whatever problem I had. Working with them over the years, I have built a nice relationship with the staff that makes me feel genuinely heard and cared for.

I recently discovered that the wig I purchased from HPI was not European hair. While going through chemo, I lost all of my hair. I had a consultation with Kimberly, and ordered a wig made of European hair. Upon finding out that my wig was not what I was told it was...and paying $3200.00 for it, I contacted the company about my discovery and disappointment. I was told they would be calling to discuss this matter. I haven’t heard from them. It’s a shame that a company would take advantage of customers, especially when they are sick.

Kimberly and her team at HPI are miracle workers. When I found out I would have to have chemo the first thing that I thought of was losing my hair. When a friend suggested I meet with Kimberly at HPI I was so excited. I left my consult appointment feeling really confident with what we decided. I felt even better when I saw the beautiful piece that they made for me a few weeks later. Ive been wearing it now for close to a week and no one even knows its not my hair unless I tell them. Even those that see me daily!

I have only recently discovered HPI and am really excited about their solutions for my thinning hair problem. Kimberly and all of the staff are very knowledgeable about the causes of hair loss and the steps to take to help it regrow. I highly recommend HPI Hair Partners if you are concerned with hair shedding and thinning.

This is my 3rd hair piece I have purchased from HPI however they have change the ownership or suppliers because this last hairpiece has went down drastically in hair quality. They don’t use as much hair it’s so much thinner and there’s broken hair pieces all over. They tried to tell me that was just where the hair was tied in but I’m not new to this I know what a hair piece should look like. I am very unhappy with this purchase and will not be using them again .

I know to some it may seem odd, but the HPI team in Nashville has literally changed my life and boosted my confidence to the max. The photos Ive attached were taken on the same day. I never knew that Hair Replacement could look and feel so natural. Salon Manager, Kimberly made me feel both comfortable and at ease moments upon entering HPI. So much so, I signed up at my consultation! My stylist, Paige is phenomenal and truly listens to what it is youre wanting and keeps up to date with modern and sleek cuts! HPI, I cant thank you enough for the confidence you have given me. FIVE STAR RECOMMENDATION FOR HPI NASHVILLE!!!

I am an employee of HPI and am currently on maternity leave. I definitely am enjoying my time with my little Mazeth!! In a short time Ill be going back to work and rejoining my team to help the fight against hair loss!! Hopefully, less waddling on my part will help me be able to jump back into action with the girls! We work hard at HPI to make everyone happy and meet their personal needs. See you girls soon!!

UPDATE: I received an email from the company saying they are moving their offices. Clearly Im in their database, though the owner below says I have never been a customer.Have a $1200+ unit that is unwearable and too small. I put my trust in this company and it proved to be an expensive mistake. Save yourself money and frustration and steer clear. The owners response below is not true. I paid a downpayment for the unit in April 2013 of $600+ and then in September 2013 I paid the rest. Ive been in the building four times. Jennifer was the person who worked with me. The fact the owner says I was not a customer is even more reason not to work with this company.

Absolutely top notch!Getting my hair done at HPI was one of the best decisions Ive made in years. The hair feels and looks great. The staff is fantastic and the attention to detail is a testament to how much HPI cares about its customers.As a full time musician, I spend hours on stage and HPIs hair feels as natural and comfortable as my own.I am very pleased and would recommend HPI to anyone looking for a solution to their hair loss.Thank you, Beverly and everyone at HPI!

After 22 years, I am taking my business elsewhere. The previous owner, Sheryl, was quite a businesswoman and a caring person. She understood that hair is deeply personal. She understood the challenges that people dealing with hair loss experience. I appreciated how she handled this business.The stylists here are top notch, but the new management pays lip service to true customer service, as evidenced by the lack of attention to and sincere effort in resolving issues like shedding and poor quality products. Actions speak louder than words. Saying you are a great business is simply not enough.I dont expect perfection, as I have been in this hair loss space for most of my adult life. However, I do expect a business to respect me and others as people and to work with me/others as issues with products arise. I expect a business owner I work with to stand by his/her word.After a year of shedding with multiple systems, the issue was never resolved. Hair would fall out daily. My stylist noticed this during my visits as well. The management told me it was my fault, that I was doing something to cause it. Later the story changed.So, rather than pay $3600 for new products that were likely to again be faulty, I started researching other places. There are multiple places in Nashville, Asheville, Atlanta, Birmingham, and Knoxville (Hair club in Nashville, Hair Restoration Asheville, Jupiter Salon Knoxville, and Bosley Hair Restoration in Atlanta) just to name a few, that were more helpful to me than the current owner of HPI.I did decide on a new place after this research. In addition to great customer service, the cost is significantly less than what I was paying on a monthly basis with HPI. I probably could have played it safe and stayed in my comfort zone with HPI, but the idea that someone would take advantage of me (and others) in a challenging situation with limited options, does not sit well with me. I choose not to support a business that behaves in this way. And, I know of other situations similar to my own. There are also other reviews echoing the same concerns about shedding.So, HPI is a good place when things are going well, but when there is an issue dont rely on the management to have your back. I learned this the hard way. I am not actually leaving HPI after 22 years. This company is not the same one I started with. And, even once I left, the owner refused to give straight answers to my questions about another hair piece that is in their possession for which I have paid. Unethical business practice! Please do not support a company that treats customers this way.

Great place. Kimberly, Sandra, Summer and Paige all go the extra mile. Easy to see they care about what they do.

I was diagnosed with breast cancer 5 months ago and decided to undergo chemo therapy as part of my treatment. When I started looking for hair prostheses, I was very discouraged. I felt very exposed and vulnerable, and the synthetic options were not comparable to my natural hair which was long and fine.From the moment I walked into HPI Hair and met with Kimberly, I was so relieved. I had found a place that could help me get through this difficult time. I had already had my first treatment when I met with Kimberly. She told me it would take approximately one week to receive my hair prosthesis, but to let her know if I started to lose my hair before then and she would do whatever it took to get it to me.I was in my sister’s wedding a week ago, and friends and family that have not seen me since my hair fell out did not even notice I was wearing a hair prosthesis. Thanks to HPI Hair, I am as confident today as I was before my hair fell out.

Worst experience ever. Under new management, had to send my hair back because it shed, the owner is the worst when it comes to customer service. If I could do it all over again. I wouldnt. Go elsewhere.. Too expensive for the headache.

Over the last six months, Ive had the pleasure of working alongside Kimberly and her team at HPI. The heart behind HPI is one that I wish more companies adopted, one that is focused on customer satisfaction and striving for perfection at what they do. The team at HPI is extremely professional and a delight to work with. I would highly recommend their services after seeing the joy that many other clients have experienced as a result of going to HPI.

HPI is available to help people with their hair loss problems, so they will feel better about themselves. Look in the mirror and smile!

Never returned my call. Must not be interested in my business. Fishy that employees are writing reviews.

Honestly I didnt have any. I submitted a request for a appointment on their website - no response. I sent them an email - again, no response. Apparently they dont need the business..

At HPI Im not a number; Im a valued client. No matter who has been my stylist, they make sure I leave satisfied. Kimberly and staff are true professionals!