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Chapmans Wrecker Services
503 Arlington Ave, Nashville, TN 37210, United States
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Chapmans Wrecker Services

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Ja
Review №1

A gentleman by the name of Chris helped me pull a car out of a very tricky spot. With efficiency and ease he pulled the car out with great care and thought. Chris was polite and punctual and made the experience so stress free. Definitely recommend both Chris and Chapman’s Wrecker if you need your car towed!

Ni
Review №2

Super nice fast and flexible. Thank you so much for helping during a stressful time.

Ho
Review №3

I was in a head on collision on June 15th. When the shop told me i could get my car i was stoked! 30 minutes later the engine light came on and i was disgusted. The insurance companies were difficult. It had been a horribleday all the way around. Well gerber collision of mount Juliethad my car towed backk toi them and Chapmans is who they called. Jennifer called to tell me Steve was in route and she could sense the emotions that had taken over me. She went above and beyond and she didnt have to! When Steve arrived i was sitting on the sidewalk and he squatted down beside me and said you know everythingis gonna be ok right? And he didnt have to! The work you guys put into this isnt just professional. Its personal! Thank you for everything!

Pa
Review №4

Best Wrecker Service around! Chris, Jennifer, Billy, and Steve are top notch! Super friendly and reliable!

Cr
Review №5

Very nice, understanding, helpful, & patient with us during this difficult time for us. Chris even came after 6pm to meet us, so we could remove our belongings from the totaled car. Thanks so much Chapmans!!

Ch
Review №6

J Mac with Chapman’s was very helpful and professional in helping me get my truck towed. My truck was left on the ramp in Nashville with transmission issues. He called me when he had loaded my vehicle, let me know an estimated time of arrival and called when he was about 15 minutes away. All of this after his normal business day had ended. Thanks again for the professionalism.

El
Review №7

Chapman’s had to tow my car during the winter storm in Nashville this week. Even though he was closed today he made arrangements with so I could pay for and pick up my car today! And I was really worried about additional damage being done when my car was picked up because the frame was stuck on a brick mailbox base but there was none! Thank you ☺️ Chris at Chapman’s!

Ar
Review №8

Very professional, nice and fast!

Fr
Review №9

I just droped someone off

Na
Review №10

Realy this gays just want easy money tha is no ray. 👎👎

Ki
Review №11

Fast, affordable and very nice and courtesy staff!! Highly recommended!! They are always very busy they will never leave you stranded!! Very professional and they know exactly what they are doing and how to take care of your vehicle in a timely and safe manner!!

Da
Review №12

They took very good car of my car, they were quick and helpful. They ended up having to tow it twice.

Me
Review №13

Chapmans wrecker service are honest prompt and reliable. I would recommend them to any of my family or friends. They provide any type of road side towing services you may need!

Er
Review №14

Dear Chris,Well, thats what your door said anyway.Slow down. The 55mph speed limit applies to you too. (Flying by me on 40 today to get to that wreck)Use your signals. Especially when youre about to make a violent lane change to cut someone off.Back off. You were so close that the backup camera on my ambulance saw you (it points down)Thanks.

Jo
Review №15

Im the owner of a local family owned dealership that deals with wrecker services daily. Today I had one of my customers vehicles towed off the interstate and to say this was the worst receptionist Ive ever dealt with is an understatement. During my first call to them she cut me off while trying to tell her who I was and to ask a couple quick questions with She doesnt have time to deal with this. I called metro Nashville non-emergency line to understand why the vehicle had been towed and was given a very reasonable answer. I then call this incredibly rude lady asking if I could pay the $166 with a card and she said no theres a parking ticket, whoevers car this is needs to come pay and pick it up. Its $166, bye. I was then quickly called by a more reasonable man who explained why I could not pay over phone, but of course before I could respond he also hung up on me.I understand, they may have a lot to deal with but Ive dealt with these companies for years and have never been met with such aggression and hostility right off the bat.Not that this will make any difference but clearly this is a poorly run operation if your receptionist cant keep her composure while doing her very basic job. Unfortunate that others will have to deal with these people.

Su
Review №16

I want to thank the tow truck driver for being patient me with as my room mate and I removed my belongings from my totaled car from an accident Wednesday. Though they were closed, they allowed me to come. Waited when a train held us up more than twenty minutes. It was a hard day saying bye to my totaled car because she was a true gem. Thank you Chapmans

An
Review №17

On time

ji
Review №18

They do a great job !

ta
Review №19

Dispatcher jennifer is awesome

Ch
Review №20

Thank for all the years of great service

As
Review №21

Chapmans towed my truck after the snow storm when nobody else would. They were professional and fair and I would recommend them to anyone.

Ti
Review №22

People were disrespectful, and no one knew what they were doing. The woman behind the counter had no home training and was talking stuff to the other person in front of our face. Never told us what we need to bring or anything, then expected us to have everything. The owner does not know anything about customer service. So if you have a accident or need a tow. Do not use this company.On 8/24/15 the owner of the company procided to call what he thought was my job, to threaten my employment. Which he told several lies to the lady on the phone and was very rude to her as well; this is all for the review.

Sc
Review №23

I called Chapmans, they let me sit stranded for an hour and finally called me and the owner said . I will come to you with a regular wrecker, after i requested a roll back wrecker to begin with . I said no, I want a roll back . He argued with me and said Ive been towing cars for fifteen years . I told him that i have a brand-new 2014 Silverado and I do not want it hauled behind a regular wrecker through Nashville with all the pot holes . They would have destroyed my truck . So now I have called dukes, and they were here within 15 minutes and they were very professional . Never use Chapmans, you will be sorry .

Li
Review №24

Great

Ga
Review №25

$170 is completely ridiculous and how incredibly shady that they only accept cash. Im reporting this place.

Da
Review №26

Very nice lady

Be
Review №27

Friendly staff. really helped me out of a jam!

Ss
Review №28

Saved the dayyyyy

Cr
Review №29

Fast service

sa
Review №30

Bad customer services

Information
6 Photos
30 Comments
3.7 Rating
  • Address:503 Arlington Ave, Nashville, TN 37210, United States
  • Site:http://chapmanswrecker.com/
  • Phone:+1 615-255-5030
Categories
  • Auto wrecker
  • Automobile storage facility
  • Towing service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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