It was our 1st visit at Budget Brakes. We appreciated the time Dustin took to explain our cars issues and answer all of our questions. We also appreciated a referral of where to fix issues they dont fix there. Eddie did great repair work and Dustin rocked the alignment afterwards. Our car is riding well and we would recommend their service, we will be return customers. Thanks guys!
Absolutely the best place, the guys have fun, and they did my work for more then half the price then other place that I got priced. I say everyone to go to them.
Very informative and open. Brings their customers out to the shop to show them whats wrong. All at an extremely fair price. Check them out!
This is the only place I will go. They guys are great, the services are very well handled, and you cant beat the price! Great shop.
Eddie got me in the same morning I called. He was very professional and friendly. I brought in a quote from another local shop and saved over $200!! The job was done in an hour (maybe less). Definitely recommend Budget Brakes on Nolensville Pike!
These guys are honest and awesome! Got my brakes done at a different place and these guys fixed it right up. Stand up people and the manager at this location has great customer service. Seriously great people and great work.
Clear explanation of the work needed and transparent pricing. Dustin the manager is excellent.
The hours listed are incorrect: theyre actually open 7:30am to 5pm. But besides that, the gentleman who helped me was very personable. They even stayed late to get my brakes and rotors replaced same day which I super appreciated. Would recommend.
They were very professional and worked very well with me on what I could afford to get my car and brakes fixed and car safe. Highly recommend. Thanks again guys for the good work.
These guys are 100% honest and the most affordable brake job anywhere. They know when you need a $150 part and when the rotors just need to be ground and cleaned. You can see the work theyre doing from the lobby and they show you everything. These guys are the most honest and practical vehicle mechanics in Nashville. As a Lyft driver I even got a discount on already good budget work, plus with all the stop and start driving as a rideshare driver they make sure your suspension and rotors are in 100% tip top shape for the safety of your riders. I cant recommend these guys highly enough.
You gotta watch these guys. I went in for a wheel alignment waited over an hr for them to put my vehicle on the alignment rack(which was empty) only for the guy Dustin to comeback and tell me it wasn’t my alignment that was the problem. I supposedly would need to fix two other things and my car would steer perfectly. The parts would have costs me over $300 and he told me he would the labor for 400. Cool...The steering got so bad 2 days after I left so I took it to a trusted auto shop to get a 2nd opinion and another diagnostic. The guys at the auto shop told me I just needed a good lubrication and alignment. Funny how they didn’t bring up the things budget brakes tried to bring to my attention. Anyways my car is back to normal and I didn’t have to pay close to thousand dollars.
My car is a 2016 rogue which here its considered new. I end up paying around the same amount the dealer would charge for brake pads. Next time Im going to the Nissan.
Very honest work. Dustin was very professional and great service from the whole team. When you come here I promise you’ll be in good hands thanks again.
Wonderful guys! They fixed my brake issue and didnt charge me anything. Chris Miller and his crew are great!! Thank you very much. Merry Christmas!!
Great Business. High Integrity. Excellent work and service. Dustin and his crew are the best. Highly Recommended. Wont carry my car anywhere else.
This place is a no pressure biz - relaxed, comfortable, Real people. They respect every customer, and while I waited for my repairs I observed them truly practice honesty when addressing each of our problems. The employees were polite, knowledgeable and as efficient as possible. There were several repeat customers while I was there, bringing in different vehicles for service. That alone is a sign of consistent quality of service. High Five, Budget Brakes on Nolensville Pike crew!
They were fast but my brakes are still making that screeching sound. I would have thought they would have checked the fluid but didnt.
My new go to, their honest, polite, professional, and have great time management. For a rainy day to add.
The brakes price I got quoted is almost twice than the original price of other places.They has premium price, and cheaper brakes wich are not cheap at all.
Our server was super sweet.
Both Marc and John were very helpful and professional. John and I conversed while I waited on my alignment to be done. It made time pass quickly and he was very friendly and professional! Thanks guys for everything!
The team at Budget Brakes on Nolensville Road has serviced the brakes on my vehicles for the last few years, and I couldnt be more happy with the level of service they provide at a great price point- but also the manner in which they provide it. Theyre great to work with, and they stand behind their work if something comes up down the road (read: no nickel and dime charging if you have to come back for something small). Effective friendly service at a great price- thats about as good as it gets. Thank you guys!
Great staff and did not have to wait long.would definitely recommend going here
The guy at the counter was very nice and personable. Not sure if we got the best deal, but we got a good deal for the services we needed. They were way cheaper than dealership, of course.
The team at Budget Brakes is amazing. I hate I don’t remember the two guys’ names that helped me out. Anyway, I’m a young woman in my mid 20s who knows nothing about cars. Lol so of course I was skeptical getting car work done because people will try to get over on you. They did a free brake inspection and told me what was wrong. They even brought me out to physically show me what was wrong on my car, I assume to ensure honesty and so that you can see yourself — this part is rusty, old, needs replacing, whatever. I called my dad just to make sure the pricing wasn’t too much for the job. My dad is a car guy and he said the price they told me was about right & to go ahead and get the service. They fixed my front brakes so quickly I was not waiting long at all for someone who had just walked in. And I noticed an immense difference after driving. My car would shake when I would brake and even though I didn’t get all four of my brakes replaced because I couldn’t afford everything at the time, they understood, didn’t pressure me into getting more work done, and took care of me. My car drives and stops so well now. It almost feels new. I still have to go back and get my rear brakes replaced but my car is driving so well I haven’t prioritized it. (Still going back lol). If you want honest, friendly, affordable, and fast service, go to Budget Brakes on Nolensville Pike. They are now my new go-to brake guys. Lol thank you Budget Brakes for the amazing service and for being HONEST above all. Another thing I want to add. I went to Budget Brakes end of January/early February 2021. I had gotten my brake pads replaced in about November but I didn’t tell them that to see if they would lie and say they needed to be replaced too. Lol. And they were honest. The guy who did the inspection and brake work literally said “your brake pads are basically new” instead of saying they needed to be replaced too for more money. That is something I really appreciated. But yeah. These guys are great, fast, kind & honest.
Dustin was extremely helpful. Great experience!
Great service and the employee are friendly
Amazing price and fast service! Will go back.
The name “budget brakes” is very misleading. I came in for a brake fluid flush and to change my front brake pads. Simple procedures that according to their claim of $89 brakes should be affordable. After their $80/hr labor fees and keeping my car for multiple hours, apparently I was charged for the extra time even though the flush and pad change should not have taken more than an hour. When i picked up my car, I was told the charge was $350.... all for standard front brake pads and a brake flush. Very poor value. Do not recommend.
I got my brakes done here last week. I waited well over two hours for a simple brake job even though I had an appointment. After my car was done when I started driving home I noticed the brakes were not done correctly. There was a noise every time I hit the brakes. So I had to take my car back and have them fix whatever was wrong. I was not once apologized to. Nor was I offered any sort of refund or discount for the inconvenience. Pretty bad customer service if you ask me.
The team won me over as a customer. I will be bringing my other cars back. Fast, friendly, honest, knowledgeable, and great price! Nice waiting area. Highly recommend for an alignment. Good job guys
We always use the Budget Brakes on Nolensville. They always been honest and reasonable with the diagnosis and price. Marc the lead repairman is awsome.
I drove in this afternoon about 430 pm and was taken care of very promptly with new brakes and rotors. Dustin the manager was very knowledgeable. The place is clean and they are all a bunch of good guys. Not bad service. I was out very quickly. The price wasnt too horrible considering what I needed done. I will definitely return for all my brake needs. Thanks guys for such great service.
The staff at this location is honest and does quality work at at very fair price. They will NOT tell you need something done just to make a buck. If you dont believe me, go elsewhere and get your system evaluated and then check them out. They have both your safety and your pocketbook in mind. I have an older Ford Ranger in excellent condition and I asked them to evaluate the brakes. They could have easily told me I needed something done as the truck is almost 10 years old (with 50K on it). They were honest and told me exactly how much pad life was left and condition of the entire system. No charge for the evaluation! Who does this anymore?? These are GREAT people .
I drove in at 7:40 on a busy Saturday morning. I left at 8:48 with new brakes. Everything about my experience was great. Dustin, the manager is very knowledgeable and professional. The facility is clean and welcoming. I’ll return in a couple weeks for rear brake shoes. Oh yea! It was almost $100 less than a competitor down the street!
I HAD A GREAT EXPERIENCE JOHN HELPED WITH A VERY WELCOMING EXPERIENCE. HIS CUSTOMER SERVICE WAS VERY PROFESSIONAL. THANKS.
Good service..
Best guys Best secivce Best experience
I have used these guys on four different family vehicles and have always been very satisfied. I like it that I can arrive at 7-7:30am and they get right on it. They always have plenty of help, theyre fast and through. I always have been greeted by friendly managers and I feel their prices are reasonable but dang those Ford Rotors!
Good work at a fair price....thank you
Enjoyed my last visit to these guys. They were very knowledgeable. Service was great and staff was awesome. They presented me a breakdown of what needed to be done, although very expensive (atleast to me) they educated me on what was absolutly necessary and what could wait. I didnt feel like I was getting the wool pulled over my eyes as I most often do at other mechanic shops. I honestly had a great experience. The service I ended up getting was bearing replacements and a wheel alignment. No complaints here. :)
This location and the crew was phenomenal! I got prompt & high quality service. Dustin and his crew are extremely helpful and friendly. I went in with a problem that they immediately knew how to fix and promptly got to it. Highly recommended to try out This location. Go see Dustin for al your needs!!!
Took about 2 hours but only because they were busy. Good work, pretty good prices.
These people have no idea what they’re doing. Terrible!
Very unreliable place took my car their for alignment and did not do a good job. When I asked about it they said they would redo it and kept Coming up with some other excuse/ lie about the problem. Also very rude staff yelling. Never recommend this to anyone who has any sort of problem very over priced and do not live up to budget brakes.
Great place. Excellent prices
Did a excellent superb job. Timely repair, excellent customer service.
Too expensive
Excellent service they showed me what was required to fix my brakes. knowledgeable and very respectful. When it was all done they were way less by $150.00 than my other Quotes I recommend them 110%
Got all four wheels done for less than the dealer wanted per axel.
What a lovely experience! after such a horrible experience elsewhere, I am so pleased to have gotten in and out at Budget Brakes in less than an hour! And, the man up front kept me informed on what was going on and what it would cost the whole time. Truly delightful. Thank you! I will be back!
Very honest about any issues!
They were about to close and the manager was so nice and took my business. I was so happy
Charged 300 dollars for apparently just back brakes after being told they would change allPlus Rotors. Total rip off. ABS light on 3k miles after.Beware of these poorly trained brake technicians.
I called and asked how much front brake pads would be for an 05 Nissan Titan. The person was very evasive and refused to quote a price. I got the feeling that they want to get you in the door with the promise of a cheap price and then upsell you on things you dont need.
Saw the great reviews online and decided to take my car to them for brake repair and these guys didnt disappoint. They have competitive prices and their service was excellent as well. The staff were also very helpful and courteous.
Had a 330 appointment today so I left work early. and when I showed up was told I couldnt get in till tomorrow! What a joke place !!!!
I had a great experience! I was able to schedule an appointment in advance. Marc Bieler and his team were friendly and helpful. It both cost less and was done quicker than I anticipated. Great job!
Such amazing service here! They get you in and out quickly, they provide a detailed list of what services your car needs but they are not overly pushy to make you get the work done like most places. They are also very friendly. I highly recommend them
**Stellar customer service** Great communication, quick and efficient service work. Dustin was awesome and runs a great shop. Very affordable and honest.
Excellent, speedy, friendly service. These guys were honest and transparent when explaining what work needed to be done to my car. On top of that, I paid less than half of what another shop was quoting me. Highly recommended.
5 stars dont even come close! Its hard to find a business run on honor and integrity. Garth and the guys far surpassed my expectations for honesty, and quality work! They treat you like family, and they go the extra mile to provide amazing customer service! Thanks guys!!!
They charge for brake hard ware which already comes in the kit and also they dont focus on there work they are just messing around in the shop
Excellent service. Honest and efficient. Price was very fair. While I was there another customer came in with an brake problem. The store manager looked at the car and reported back to the customer that it was just a minor repair. They replaced a couple of cotter pins that needed to be replaced. He then told the customer that there was no charge and asked her to come back when she needed new brake pads.
If you need brakes or just a brake inspection, go here first!! They are honest and professional. Inspection is free and dont worry -you will not be told you need a repair if everything is OK. Shop is clean and mechanics are very polite.
Just left the Hermitage Budget Brakes location to come here to the one on Nolensville Rd. Weve always used Budget Brakes. While the other place seemed sketchy and made me feel uneasy, I havent been here five minutes, and I already feel better. Lighting helps a lot. The staff is also friendlier which puts me at ease. Weve used this location before, and everyone is always five-star. Marc & Garth are great!
Dustin at this Budget Brakes took really good Care of me!! I always cringe when I have to have anything looked at on my car. I dont know anything about auto mechanics and I dont want to! Finding someone you can trust is difficult at best. Turns out, my car didnt need anything and thats exactly what he told me. You can be sure that Ill be back when my car does need brakes!!!!
Ive been driving for 64 years and, consequently, have many brake repairs done--Ive been doing business with Budget for the last 3 years--the service is great--they are courteous and prompt and their pad guarantee is tops. The manager at the Nolensville pike store is one of the nice and works very well with people. He is patient and respects his customers. I wont go anywhere else. Their prices are right too.
The service is prompt and personal are very friendly. They dont try to sell you things you do no need or can not afford at that time. I tell others this is the place to go for brakes, rotors, alignment. I have been very pleased being new to the area and unsure of places to take my car for repairs and being a girl most places try to underestimate a girl knowing about cars but not this Budget Brakes on Nolensville Rd. Customers are treated with respect.
Nice people
Dont let the name or place fool you. These guys are professional and very good. Garth is the best and will show you what you have to do to fix it and not how to make the most money. Excellent service!!
Let me just say what a great group of folks at Budget Brakes on Nolensville Road, Garth is simply the best. I stood there waiting and the time he took explaining things to folks ahead of us, not doing work that did NOT need to be done. Plus helping us in a huge time of need. We have used their service before and will NEVER go anywhere else. Finally a company that still does business the old school way, taking care of their customers and working with them to help and understand. Best company ever! Thank you to everyone at Budget Brakes, you are the BEST.
Had some issues with rotors as soon as we left one of the other locations, so I asked a question on their website. They were very responsive and had me in next morning to get them fixed. Thank you for your help, guys!
Ive been to this location over the years for a number of things, and theyve always been straightforward and helpful. Theyve told me the more expensive options for repairs, but worked with me when those werent in my budget, never putting high pressure on me. The results of their work have always been good. I believe Glenn is the guys name at the front counter, and hes been great to work with every time.
I had my rotors and pads replaced less than a month ago, not only did I overpay for these rotors/pads, but now they have rusted. I know this a product issue, because I had my front rotors done at different shop for less and they havent rusted. Even though the staff was friendly and seemed knowledgeable, the product they use lacks in quality.
The guys at Budget are awesome!! They kept me aware of everything that was going on the entire time they had my vehicle. The never sugar coated any of the bad news but still gave me the best recommendations and the best prices. Id recommend the company and specifically this location to anyone!
Did not take long did the service I ask for and was at a reasonable price
This brake shop is marked by honest communication, integrity, and quality work. Ask anyone here about their commitment to these, and theyll tell you with pride.Upon completion of a free diagnostic--(Huge! They take off the wheels and test all parts related to the brakes, not just what is convenient.)--I was given a full explanation of what was wrong with my vehicle and why the issues were problematic to vehicle safety. Then, I was given a full estimate with options, all of them being less expensive than competitors.No surprise fees, no punches pulled. Just solid, honest service. Ill definitely return.
Garth and the team really took care of me. I had a small issue that took about 15 minutes to fix and they could have charged me for an hour of labor but didnt think that was fair to me.It was a great experience and they have an honest and trustworthy team there. I highly recommend.
Couldn’t have had better service. I called as I left another shop that told me they could get the job done on my lunch break and that wasn’t the case. Budget told me to come on! He said I had one customer in front of me and to expect an hour wait. I was done in 45 mins (or less) and had a full explanation of the alignment services performed. Not to mention, a better price than the previous shop and a 12 month warranty. Thanks guys! You have earned my repeat business.
Went here for my moms 1997 Mazda to get serviced for the first time in years... Although they were extra busy on a Saturday they called us promptly to explain our options of brake repair and were then very quick with the repairs. No complaints. Would definitely return.
Really nice people and even better service. Hard to find better prices then what they offer!
Highly recommended! Straight talk and good advice.
Go too place for alignment!
One of the few places I trust to take my vehicle. Ive been coming here for about 4 yrs. They offer quality products & a great staff. They will not try to push unnecessary repairs on you like some places do. Actually, quite the opposite, only recommending what you need & not questioning services you may need to decline for the time being. No pressure. Will not go anywhere else for my brake needs!
Super-friendly atmosphere. Excellent prices that SAVED me, at least, 50% compared to other shops. I choose Budget Brakes on Nolensville Pike in Nashville because they are the best.
I was a first time customer here and I had a great experience! Dustin gave 5 star service. Told exactly what the problem was and how much it would cost and left my car and a couple of hours it was done!!
Customer for the last 5 years, Highly recommended, very friendly staff and always taking care of their customers, i took my truck once to Firestone for alignment but they couldnt do it because it has been in an accident !!the guys here did it right away and didnt even charge me for full price 😀
Budget Brakes on Nolensville Pike is a shining example of customer service, particularly Garth! They are always friendly, personable and show the upmost respect and professionalism. Their work is top notch and I recommend them to anyone that is needing brake work on their vehicle.
My wife was told by an Express Oil Change that her brakes were in need of repair and tried to sell her on $387.00 fix. These guys pulled the wheels off and informed me my brakes were fine and they didnt even charge me for the check. Honest and very nice!!!
Had my rotors making noise budget brakes took care to get them right..
Took our van into them last summer for complete brake job (rotors, pads, etc.) They overcharged (they charged me $35 for the retaining clips hardware to hold the brake pads in that come with every set of brakes I have ever purchased) and 8 months later I was just informed I need another complete brake job because the pads were grinding into the rotors and causing vibration at interstate speeds.Even thought the work is still under warranty, Im not letting them touch my vehicle again. Expensive lesson learned for us. Buyer beware of hidden charges and high prices explained as overhead costs.
I have been going there for about 6 years. They are the only ones I will let work on my truck. A very very satisfied customer. They do great work and stand behind it.
They are the most unprofessional business I’ve ever interacted with. Don’t think your appointment time means anything. Had one at 1030 and waited for an hour to be seen, was told to come back the next morning and was told it’d be another hour before they could start the work. This place, along with the employees, is an absolute JOKE.
Best prices in Nashville! Excellent staff that took our car with 20 mins left in the business day because we were leaving first thing in the morning the next day and had to have new brakes. They dont tell you that you have to have new things you dont need like most places do.
For your brake and alignment needs.
Nice people. They do a far better job than midas. Stay away from the midas on Harding place and nolensville pike
Mark the assistant manager was really trying to be helpful but Dustin the manager could care less about helping me with my issue, not a place I want to give my business to.
They made a mistake in the inspection, and undercharged me...so they added the extra labor for free. Not enough honest businesses like this, so I am very thankful. Definitely recommend their services.
This is the only place I go for brakes,alignments, so forth for years. Totally honest service advice and work. Good value. Would not even consider going anywhere else