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Terrys Service Center Inc.
847 Hillwood Blvd, Nashville, TN 37209, United States
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Terrys Service Center Inc.

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E
Review №1

I must say that I was very impressed with the Customer service and work done on my vehicle. From the time that I walked in and left this business I was pleased. This business did a vehicle inspection on my car and provided me with pictures and or concerns that needed attention. Also when speaking to the reps they all were very professional at all times. Its really easy to find bad customer service and very hard to find great service. In this case here.....I found the great! I will definitely consider this business for future needs and recommend others as well. Thanks

El
Review №2

The people here are absolutely wonderful. I dealt with Cody mainly but Dustin helped too. And let me tell you, these guys are of the utmost quality. And I’m not just blowing smoke. They are so nice and informative. My car ended up having to go to the dealership for warranty reasons but they were the nicest people to work with. Checked on my car and helped me diagnose the problem even faster than they had anticipated, EVEN with how busy they are currently. Cannot recommend them enough. Will be going back with any non warranty needs! Thank you guys!

Ph
Review №3

Staff went above and beyond in helping me with car issues. Ronnie pursued every avenue to help with possible engine replacement including finding possible recall. Terry’s is a truly standout/standup business and I appreciate their commitment in doing what is in the best interest of the customer.Highly recommend

Me
Review №4

Terrys Service Center is the best! Theyve taken care of our cars for several years and we are always satisfied. Todays experience is no exception. I dropped off a car last night after hours, they worked me in today, and I was expecting a big repair, but nope... there actually wasnt a problem at all, so they just did the one thing it needed and didnt charge me for anything else. Theyre super friendly and honest and seriously just the best.

Pa
Review №5

I had used Terrys for all our cars up until a few years ago when we moved a bit farther away. Recently I took my Cadillac there for some diagnosis. I was immediately reminded of the level of service and attention to detail. The main, no.1 priority in a mechanic to me is honesty, followed very closely by competence and attention to detail.. Terrys provide all three.A very high quality repair center for every brand of car.So now were back !!!!Patrick F.

Ka
Review №6

Posting this Review from my Dad:My wife and I were travelling to Texas for a wedding, while going through Nashville, Tennessee on very congested and unfamiliar roads our van would buck and miss whenever I put on the gas. It was getting progressively worse quickly. We stopped at a service center along the main drag and were told they could not help us, they were booked for the next 5 days. I asked him if he could recommend another garage to us. I was pretty confident he would recommend a good garage since we were from out of the area and would not be repeat business & since he was a mechanic in the area and would know where there was good service.He sent us to Terrys Service Center, only 4 miles away. We were met by Cody, he was friendly, professional, and had a mature sense of urgency to help us out, even though this garage seemed to be busier than the previous onr. It did not take him long to find the problem with the van and fix it on the spot. He told us to come back if the van started acting up again. The van worked perfectly for the rest of the trip! If we lived in Nashville Terrys is the type of service center we would seek for our primary garage. We highly recommend this service center to anyone!Thank you Cody! We give your service center 5 stars+!Troy, Lancaster County, PA

Wh
Review №7

Everyone I spoke to at Terrys Service Center were consummate professionals. They looked over my wifes car with a fine tooth comb and identified a safety issue we were unaware of. Because its a Napa Autocare Center, the work is guaranteed and the prices they charged were fair.I would recommend Terrys Service Center to anyone who values quality work at fair prices.

Re
Review №8

I have used this place for several things and have always been happy with them, but most recently one of my windshield wipers wasn’t working. I dropped by, and the guy at the desk fixed it in under 30 seconds and didn’t charge me anything! I was quite pleased.

Ke
Review №9

Transparent, courteous, great work, and fair pricing. I’ve been needing a reliable auto shop now that my vehicle is 3 years old and no longer qualifies for Toyota Dealerships maintenance. Happy to say I found my new auto shop.

He
Review №10

We were traveling across the country and needed a quick minor repair to reattach a shield to the underside of our car. Tim was able to immediately look at our car and fix it to get us on our way. Definitely 5+ stars!

Ti
Review №11

The staff at Terrys did a great job in getting my vehicle repaired. I needed it done quickly and they got it done with time to spare.

De
Review №12

I was desperate to have my brakes checked outbecause they were making a troubling noise.My husband and I were about to leave town in two days, headed to the mountains .Terry’s took my car last minute, thoroughly checked out my brake system, made recommendations,and repaired my brakes by noon the next day.I am eternally grateful for kindly taking me at the last minute and repairing my brakes quickly.I am a customer of Terry’s from now on!

Ja
Review №13

I cant recommend Terrys enough, after getting what I felt was an incomplete diagnosis from the dealership on an issue I was having with my Jeep Grand Cherokee, I took the Jeep to Terrys and not only saved money, but also found their diagnosis to be much more clear, transparent, and accurate. I will be taking my cars(s) to them moving forward. Tim, the advisor, also didnt a wonderful job of keeping me up to date and clearly communicating both current and future needs.

He
Review №14

My daughter brought her Jeep Liberty in today for some issues. Such a great experience and excellent follow up and customer service. Wow.My daughter just moved to Nashville and is on her own there and Everyone was so nice and accommodating and explained everything.Absolutely will be back! Thank you guys so much!Heather Smith

Ro
Review №15

Truly trust worthy professionals. Five stars isn’t enough. Highly recommended.

Br
Review №16

My truck was having engine issues and I brought it into Terrys. I was new to the area and had never been there before. Cody was extremely professional and informative, and he was transparent on what he was going to look at and told me a timeline when I could expect to hear back. Their online portal with updates was super helpful, and Cody called me back right on his timeline and gave me an accurate and clear update and all the information I needed to make the necessary decisions. He gave me advice and was extremely helpful, and I had my truck back within a few days. Terrys has gained a customer for life due to their responsiveness, transparency, and fair prices.

JM
Review №17

Cars are always goofing up, thats what they do... If youre having issues with your car, or just need routine service, call Terrys now. Ask to speak to Tim, as he is so helpful and will walk you through anything on the phone! Treats you like an old friend and that is hard to come by these days, especially in Nashville. Much more customer focused service than at a dealership or Firestone (boo!). Phoned Tim about an issue with my Subarus oil plug and Tim was out of his way helpful and walked me through solutions. Tim just wanted to earn my business and help me resolve the problem. Also weve had my wifes Scion in at Terrys for a new clutch and they did an A+ job. Give Terrys a call today, youll be happy you did

Ca
Review №18

Cody at Terry’s Service Center was phenomenal to work with! My car was in and out of their shop in one week - exceptional service abs unbeatable prices. 10/10 recommend!

Sh
Review №19

I had a great experience getting my 4runner serviced here. Tim provided friendly and thorough assistance over the phone, and stayed after hours so I could pick up my vehicle. While they are extremely busy and not cheap, I would recommend them to anyone in the Nashville area.

st
Review №20

Cody is both very helpful and easy to work with. Great shop!

Ro
Review №21

Faulty workmanship on replacing vacuum shut off valve in coolant system. Still not operating properly. Main problem is with front desk. Hope to hear back on this ongoing problem. Thank you in advance for addressing this frustration Mr/Mrs Drake.

Tr
Review №22

Absolutely the best customer service. Tim was beyond helpful and informative on what work needed to be done on my vehicle and it was much appreciated. I will only go back to Terrys for all of my maintenance needs.

Ma
Review №23

I have been coming to Terrys for over a year and I have had great experiences and this most recent one was excellent as well! I interacted with Tim mostly and Kristen (an owner) stopped to say hello and chat and she remembered me which was a very nice touch! I also talked to the technician briefly and he was very nice! I over heard Tim interact with several clients and its amazing how he treats people and their unique situations. All the clients that were in that morning were long time friends, not just clients,. Terrys Autos lot is always full, they stay busy because they are trustworthy and simply great people! You cant go wrong brining your vehicle to this amazing small town feeling family business!

Di
Review №24

Excellent service, sophisticated technology, on time and professional. Also very friendly.

We
Review №25

Upfront, honest service. Terrys handles our company vehicles and because of the good work theyve done on those for years, theyve now got my personal vehicle repairs when needed.

Me
Review №26

This place is awesome. I had an EVAP code on my Lexus, and instead of immediately charging me for a diagnostic and taking my money, Tim recommended I go buy a new gas cap and see if that fixes the problem. He was willing to lose out on my money just to help me out and save me some money, which was really nice and honest of him. When the new gas cap didnt fix the problem, I took the car back in, paid the diagnostic fee, and they found a disconnected hose within 3 hours! Awesome people, awesome service. highly recommend

Me
Review №27

The staff I spoke with were some of the kindest people I have met. They took time out of their day to look at and make a minor repair to my car and since it was a temporary fix-up they did not charge me. They explained to me my options moving forward. I really appreciate the honesty and how genuine people here are. If I need services in the future I will definitely be going to Terry’s. Didn’t catch the names of the two guys that helped me, but thank you to both of you!

Ra
Review №28

Very professional they kept me updated on the progress and potential cost. I would definitely use them in the future. They are able to handle many types of repairs.

Da
Review №29

They repaired and replaced my stability control module.

Le
Review №30

Cody had me come by just to make sure my brakes were still safe, since he couldnt fit me in for another few weeks. Great customer service! He even told me how I could get 0% financing since the repairs to do it right might be costly. He didnt sugar coat the cost and he helped me to understand what was actually wrong with my car.

Sa
Review №31

I am new to the area and went to Terrys after seeing the high reviews online. They did not disappoint. The guys up front were friendly and theyre clearly a popular place - phone was constantly ringing! I had my oil changed and tires rotated. Price was fair. After they were finished, the gentleman at the desk took his time discussing some of my cars issues, as well as providing price estimates. I dont feel like he was trying to push anything on me, but rather was providing information, which I greatly appreciated. I will definitely choose Terrys for future car services.

Ra
Review №32

The folks at Terry’s were very polite and clear about the repairs needed on my car and the cost. They also took the time to explain what repairs I may need to get in the future, without pressuring me to spend more than was necessary that day. I trust that they did a good job and would use their services again if needed. Their communication was also excellent: convenient emailed report, text updates, and personal phone calls for more detail, all very prompt.

Sh
Review №33

I’ve been trusting Terry’s with my cars for years and have never been let down! They are fair, and quick, fantastic communicators, and guarantee their work. They were also incredibly helpful when I needed to buy a new vehicle! Couldn’t recommend them more.

Ch
Review №34

Cody and the rest of the team did wonders on my old Accord. Sorted out problems I didnt even know I had. Timely updates complete with emailed report and photos. Lucked out with the owner recently installing a paint booth and was able to blend some old chipping paint. Its a one stop shop with a professional and friendly staff. What more could I ask for?

La
Review №35

Folks at Terrys did a great job keeping my old, high mileage Kia on the road, and Tim in customer service was super helpful and explained everything really well for me. Highly recommend.

Ja
Review №36

After purchasing our Honda Pilot we took it in for a complete inspection. Tim did a great job and was very helpful in explaining everything that needed to be done. Will definitely be using Terrys Service Center for future repair work.

Ro
Review №37

First of all, I had engine cooling leaking problem.They were booked for the entire week.Cody said if I could drop it off Monday,would try to work it in. He called Tuesday and said it was the thermostat housing was warped. He ordered part, had it installed by Thursday.Now that’s customer service!

Al
Review №38

Very professional and honest. I HIGHLY recommend, they will treat you right 100%

Ch
Review №39

Joes the MAN! Im truly a fan of Terrys Service Center. Being in Customer Service for 36 plus years, I am a huge advocate of follow up, follow through and Deliver on The Promise! Thank you to everyone that worked so hard on my little Volvo and especially you Joe that went ABOVE and BEYOND My Expectations...and that my Friend is an achievement that very few can deliver on. I appreciate the true pride you take in your work and your dedication to your valued customers. Im a customer for LIFE!! 🙏Very Best to you and ALL the staff at Terrys Service Center! 😊🤗🏁

Jo
Review №40

Terry’s was recommended to me by my local Subaru dealership once my vehicle was out of warranty, and my interactions with them have been completely professional and they have cemented themselves as the only car repair shop that I will use in Nashville.Tim at Terry’s has bent over backwards to make sure I’ve been heard as a client, and has walked me through every step of the work they have done on my 2016 Subaru Outback. He even went as far as to help me set up a reasonable prevention plan to make sure I get the most out of the my vehicle. Their comprehensive care and stellar customer service has made me feel like I’ve found someone who cares about my car as much as I do!

Br
Review №41

As a single gal living 700 miles from my dad who helps with my car I cant recommend this place enough. They were kind to work me in when I had a check engine light come on and the detailed inspection report came right to my email and text so I could review it before they called. I never felt pressured to do all the little things that probably could be done at a later date but also they were honest in letting me know what needed to be done now. They were so professional and helpful when I called and took the time to help me understand. I will certainly be back!

Ja
Review №42

Terrys crew was very knowledgeable and able to find the leak in my a/c. Although expensive, your quote was about half of what I was quote at another shop. Well worth it!

Jo
Review №43

Very knowledgeable, friendly and professional. Tim explained clearly the reason for my car issues and treated me like I owned the place. Honestly brightened my day to see someone take that much pride in their work. Would recommend this place to anyone.

Ja
Review №44

I called into Terrys on a Wednesday to make an appointment for Friday to get one of my catalytic converters replaced. They told me that they were booked but they could squeeze me in if I brought it in the morning. I went in at 9 on Friday and spoke with someone whos name eludes me right now, but he could not have been nicer or more caring of my needs. He let me know that they had made sure to get the converter between Wednesday and that Friday so they could get me back on the road ASAP. He did not promise that my car would be fixed by the end of the day, but that if they didnt get to it I could take it back for the weekend and we would make another appointment and could guarantee it to be fixed that day. He even offered to pick up my car if it were necessary!! I knew that he meant what he said and it gave me comfort knowing that I would be taken care of. But they did get it fixed within the day and I left with a fixed car, a NAPA mug, and no check engine light. I dont think Ill be going anywhere else other than here whenever my car needs a fixin!

ja
Review №45

Tim was wonderful! He talked me through everything that was going to happen and there were no surprises. Highly recommend. Ask for Tim!!

Ma
Review №46

I had it towed there last summer to have starter replaced. Took 4 days to get to it (wasnt all Terrys fault, AAA locked keys in auto). Terrys quoted $600ish to replace starter. Did it myself for < $200. Nice people though!!

Su
Review №47

I feel so blessed regarding the experience I had at Terry’s! I went in apprehensive and came out informed, impressed and comfortable with my next steps. Tim was my service representative who was an impressive employee to say the least. He not only is empathetic but also incredibly informative and understands every customer is unique. Not all cases are the same. I recommend Terry’s and highly recommend Tim as the main POC!

Em
Review №48

I was traveling from out of state and passing through Nashville with an AC issue. I called and spoke with Tim who reassured me they’d squeeze me in and get me back on the road ASAP. He was very knowledgeable of the issue, made sure I understood what was going on and kept me informed step by step. Tim and Cody were both very easy to talk to, made me feel welcomed and made sure the repair was done quickly. Definitely recommend supporting their business vs a larger dealership!!

B
Review №49

Thanks Joe, Cody and Tim for your help in installing my grill for my Jeep. You were professional helpful and informative with extra information. The price was right and I thank you for making my Jeep look cooler than it did before!

Er
Review №50

I take both of my vehicles because it’s service that I trust. They perform a top to bottom service report that makes vehicle repairs transparent. If you want your car taken care of with top notch service, bring your vehicle to Terry’s

Ka
Review №51

I was so happy to find such a reliable mechanic close to home. I have taken my car in, sent friends in, or called Terrys Service Center with questions and they have been able to help with everything. The mechanics are awesome - so professional, honest, and helpful. Ask for Cody! Cody has been a saving grace in several situations. Tim is great as well.

Jo
Review №52

Excellent customer service experience.

Ta
Review №53

First time doing business with them. Let you know when I do!🙂

Ja
Review №54

The team at Terrys is kind, professional, knowledgeable, and accomodating. Tim is a rockstar who always takes care of us at the front desk and boy does he know what hes talking about. My family doesnt use any other mechanic and I recommend Tim and Terrys Auto to everyone I know.

Jo
Review №55

Tim is the guy who helps me and he is always great and kind. Cody saved me about $1500 on my last trip in. You can’t go wrong with these two

Er
Review №56

Had my vehicle towed there at AAA suggestion. Told them front lights didnt work and there was electrical problems. They did inspection and determined Alternator was over charging system. They replaced alternator, but did nothing about the headlights. My wife ended up stranded in the rain the next night. Even Valvoline will check your lights during an oil change, you would think a shop would validate the headlights after you bring the vehicle in because of electrical problems.

St
Review №57

Our daughter is in graduate school at Belmont, in Nashville. After checking the reviews for Terrys, I called and spoke with Cody, who is their top service advisor. Unlike two other places I called (I live in Tampa, and have no experience with automotive service places in Nashville), Cody took the time to speak with me at length about the cars problem (2010 Toyota Venza, AC stopped working). He was very helpful and there wasnt the clatter and noise in the backgroud you often get when you call a shop and get a random mechanic.So, anyhow, despite the fact that we were not regular customers he got my daughters car teed up in the queue and they diagnosed the problem that two other shops in Nashville my daughter took the car to couldnt find. They leak checked the various components, couldnt find any leak. Well, Codys folks found the leak, it was in the evaporator, which is buried up way behind the dashboard. Its a big job (most shops have a book labor rate of 8-10 hours to do the evaporator).Its going to be expensive, obviously, but how do you put a price on finding a shop that knows what theyre doing and gets you back on the road?Also, at least as important, they noticed two other things (CV joint boot seeping a bit and rear shocks shot) which Cody discussed with us. Well, rather than putting the pressure on, Cody discussed each of these issues with us and candidly recommended that we keep any eye on the boot and think about replacing the shocks (theyre rear shocs) if the ride quality bothers my daughter.Full disclosure: Im not a mechanic, but my father was an automotive engineer and, growing up in detroit, we worked on a lot of cars and motorcycles together. As I told my daughter and her mother: look, I know enough about cars to know that this is a job for a professional, and Terrys service center is one of the most highly-ranked auto shops in Nashville. Momma was a little anxious about it taking a couple of days until I asked her: Honey, can you remove the entire dashboard on that car, replace the evaporator, and then put it all back together so everything works? I cant; let Cody do it!Nuff said.

G
Review №58

The feedback they give you after doing an inspection on your car prior to beginning repairs was fantastic. I ended up getting a list of things to consider working down the road with photo or video proof to back it up. Most shops just make you take the shops word for it.the staff were very nice too.

El
Review №59

My car broke down last week and this company tested and gave me an evaluation of my vehicle the same day. The repairs were finished by the end of the day the next day! EXCELLENT customer service from Tim - it was truly a pleasure working with you all. Thank you!

Be
Review №60

The staff at Terrys went above and beyond helping me fix my major transmission problem. Mike coached me on how to speak to the manufacturer to get them to cover the replacement under factory warranty. It was my first time dealing with a transmission issue, and Mike answered every question I had, even what to look for as I compare pricing with other shops. Although I ended up having repairs done somewhere else, I could not be more grateful for the customer service, honesty, and professionalism I experienced from Terrys, and I am keeping them in mind for future service.

Ti
Review №61

Tim and his crew were top of tape! Professional, courteous, thorough, and willing to do whatever was needed to fix the problem and make it right. They worked like a well orchestrated band of shipmates, finely tuned and seamless on their vessel. We knew it would be an epic and emotional journey. Not one for the faint of heart, as demonstrated by clumsy efforts of a local Ford Dealerships prior attempt to remedy the situation. This was going to take nuance, panache, a scalpel, not a broadsword.From the initial phone call, Tim personally took the helm. With his oracle knowledge and mastery, he steadied the ship through the elusive waters that are the braking system on a 2013 Ford Edge. After several days of system analysis and navigating multiple bad parts deliveries, Tim captained the ship to safe harbor and delivered my car back to me, in what I would consider, better than new condition.With grand wizardry, an unwavering steady hand, and genuine concern for my situation, you have earned a customer for life sir! My car shall never see another service garage.

Hi
Review №62

Did Great Work! Friendly Service!Will absolutely return in the future!

Bl
Review №63

I recently moved to the area and needed a reputable shop for some maintenance. I could not have had a better experience and would recommend to anyone looking for a professional mechanic. The mechanics as well as front desk went above and beyond in diagnosing my vehicles needs as well as presenting all options for repairs. I plan on using Terrys for all my future automotive needs.

Au
Review №64

Absolutely fantastic experience! During my initial phone call I was able to schedule an appointment and have all my questions answered by a knowledgeable professional. The price was right and when I checked in and out the service workers they had on site were beyond friendly and helpful. I plan on having all future vehicle fixes and maintenance done at this location!

Ch
Review №65

Honest and thorough, very clear and concise with their explanations and process. Ive been happy the multiple times Ive used them. Other auto shops have referred me to them I the past also and that speaks volumes.

La
Review №66

Amazing Experience with the whole staff. Tim helped us out specifically and even after his work with the car was done he continued to help me. GM did a recall about 3 months after Tim fixed the car - he helped me through the whole process of how to submit my invoice and everything to GM. 10 out of 10 recommend Tim and Terrys Auto!

Ke
Review №67

I worked with Tim and Cody after a huge oil leak. They called me several times during the repair, keeping me up-to-date, and explained everything needed to fix the issues. I’m grateful for their help and great customer service. Thanks!

Pe
Review №68

Work is always good & Cody & __? were helpful & polite.However, I cant return unless everyone wears a mask.Im an old woman with at risk for corvid & it was uncomfortable & scary to be in a place where masks were seldom worn.Your shop is the only place Ive been since the pandemic beganwhere masks werent worn, how come?

Sa
Review №69

I am so glad I found this place. From the first interaction with Cody over the phone to the expedited service was so nice, pleasant and professional . He was up front about costs and very honest charging me quite less than I thought! I highly recommend Terry’s Service Center and Cody is excellent. I will be coming back for all my car needs!

Ni
Review №70

Consumate professionals. They are incredibly thorough and fairly priced. At the front desk, Cody always takes the time to answer my questions honestly and Ive never walked out of there thinking I was getting the run-around. When my drivers-side door on my Jetta would not latch properly, I went to Terrys to book a service appointment. Not only did Cody remember me from my previous visit early last month, he came out to the parking lot to examine my car personally. Five minutes and a socket-wrench later, Cody had it fixed and I was on my way. As long as I live in Nashville, this is the only place I will bring my vehicle.

Se
Review №71

I have used Terrys Service Center for both of my automobiles for the last five years. They are consistent, timely and accurate. They tell what needs to be done and what may happen to your vehicle in the future based on inspection. Excellent Customer service as well.

El
Review №72

We went through Terrys for a pre-purchase inspection on a Sprinter and it was TRULY a joy. We were given a full, helpful, and honest review of the vehicle (including detailed photos!!). The delivery of the report was x20 times even more professional (emails & phone call). We loved working with them and would do it again, no questions asked.

Ra
Review №73

Very friendly, and honest enough to tell me upfront he couldnt help me. Definitely will recommend for anyone that needs repairs on this end of town!

Ar
Review №74

I use Terry’s for an older car that needs restoration love. It’s running like a top now. Ask for Tim. If you need some Pros, you can count on Terry’s. Will definitely return with more work.

Pe
Review №75

From start to Finish, knowledgeable, great experience. I have used Terrys Service Center since 2005.

Jo
Review №76

Terrys did a detailed diagnostic on my Volvo and walked me through possible repairs based on what is absolutely required to things that might be delayed or watched for future visits. Cody was courteous, detailed, and clear. Weve used Terrys for 15 years, and they are consistently excellent.

Ca
Review №77

Great service, knowledgeable staff! They take the time to explain the issue and solutions in clear terms. My favorite thing was the thorough inspection report with photos of the parts that had issues, which they emailed to me. Would recommend!

Gr
Review №78

Had a very nice experience here. I was given a nice breakdown of exactly what was wrong and the staff was very friendly. I decided to try do some of the work myself after their diagnosis. But I will def take it back for help on what I can’t fix myself. Awesome place !

Em
Review №79

Tim did an excellent job diagnosing, fixing, and explaining to me the issue my car was having. I really value the frequent communication we had throughout the repair process. This should be your go to service center in Nashville ! P.S. AAA approved!

Be
Review №80

Highly recommend. A+ This is exactly what I seek in a service center.Plain talk. Fair pricing. Honest time estimate. Great customer service.I found this shop because it is AAA approved & came in for an emergency - my battery died that cold morning, but the shop had never seen my truck. They went above and beyond and checked my front breaks, which were on borrowed time for replacement. So they worked me in & repaired them immediately.But while waiting for hours, I had the opportunity to observe the staff interactions with other customers & each other. Each encounter was honest, forthright, and as helpful as possible - even recommending another shop for a quicker repair on an non-urgent fix from a walk-in potential customer. They stay busy because they are very good at what they do.In the era of corporate-owned service centers, this local service center stands out as having that small town touch and familiarity in an every growing big city. For me the drive across town was not only worth it but will be made again.I cannot recommend them highly enough for your business.

La
Review №81

Always a great experience working with the crew at Terry’s service Center. Actually they do all the work I just drive away happy. Every time. They pay special attention to every detail of your vehicle even when you only bring yours in for a specific problem. They are like a good doctor. They keep you informed and clearly explain all aspects of the vehicle and things to watch as time goes on before it gets too late.

W.
Review №82

Coty was extremely professional in replacing a low beam headlight on my 2008 Mercedes ML350. He replaced the bulb and pointed out a potential wiring issue and suggested I should watch it and perhaps have someone replace the wiring. I could thoroughly recommended Coty and Terrys Service Center.

Vi
Review №83

Amazing quality and workmanship. Terrys goes beyond expectations and is always there to help. I could highly recommend them. That out Tim for all the time and effort you put into trying to solve the sale of out car.

BR
Review №84

Integrity is vital for auto-repair businesses and Terrys has demonstrated that to me. After Tim and Cody quoted me one-price before starting, Tim called back after the work was done and said the price would be half of the original quote. Once they worked on my car, they realized that a part wasnt damaged after all and rather than take advantage of me and my willingness to pay the original amount, they honestly fixed only what needed to be and saved me a lot of money. Terrys has now made two major repairs to my car and I will take it back for the third.

Ja
Review №85

My car was there for two weeks. Every time I called I was told they would get back with me but never returned my calls. I talked to Tim. The excuse was that the parts ordered were delayed. I became very unsettled not having my car especially during the holidays. You charged me $670 and I think I should have had a deduction. I will never use you again and I tell people about my bad experience.

D
Review №86

Did great work on my car! Prices may be on the high side but they do good work! Would definitely go back!

Gr
Review №87

I had been in search of a new auto shop in Nashville after moving to the city. I don’t trust my 1995 Jeep Wrangler with just anyone, so it wasn’t easy to gain my trust. However, Terry’s made it easy. They were patient, considerate, and made sure all of my concerns were met with diligent and thought-out answers. I cannot recommend them enough!

ba
Review №88

I called, spoke with Cody. He was nice and professional. I needed a new tail light for my sons car and window wash fluid. Cody took care of this in 10 minutes or less. Better yet, free of charge. So nice to have quick, professional service and in the neighborhood. Ill be back for an oil change.

Ja
Review №89

Tim and team were super professional and very helpful during my experience there. I would highly recommend them for any of your car maintenance needs. Family-like atmosphere and conversations every time we spoke. I will use them for all future services.

M
Review №90

My husband spoke to Tim about a battery issue with our Mercedes C300. We were planning to bring it in, but Tim gave us some advice about things to try at home first. His advice was great; worked perfectly! We avoided a trip to the shop (which would never have happened at the dealership). The next time we need service, we will be taking it to Terrys. We appreciate their professionalism and willingness to save us time and money. Thank you!

MA
Review №91

Great experience. Brought vehicle in for the scheduled appointment. Problem was diagnosed and handled within the day. Issue was actually a warranty item so there was no charge. Employees were friendly and professional.

Ta
Review №92

My fathers car broke down in Nashville coming from California to east tenn. AAA towed us here. They were very friendly and helpful! Even though they were very busy the fixed his car quickly so he could finish his trip in peace.

La
Review №93

Got stuck in the parking lot nearby because my cars door latch broke and wouldn’t close.. and they came to my rescue! They came to look at it in the parking lot nearby first - to make sure it wasn’t a simple fix and didn’t want me driving with an open car door. They were booked over the weekend but squeezed me in to get it fixed as soon as they could! Very professional and helpful!

Ma
Review №94

I am making another post of gratitude for Terrys Service Center. Im new at this posting platform and I am editing a former post.I recently had to bring my Miata in for a clutch problem, emergency situation...I drove directly to Terrys three days before a scheduled appointment to check on my A/C. Tim greeted me as I pulled to the front door and let me in early. Whew!Again, as the several other times Ive used Terrys Service Center, they took great care of me and my car! Tim, Cody and the entire team are very friendly and professional!I highly recommend Terrys for all your automotive needs! I use Terrys exclusively!!You will be glad you brought your car to the team at Terrys Service Center!

Me
Review №95

I give terrys auto service 5 star review! They took good care of my sons 2001 toyota spyder mr2 when it wouldnt run properly. Not only did they get us an appointment within 2 days of calling but when hia car started to get worse they let us drop it off sooner so it was in a safe place. The price was fair for the work they had done, the diagnostic testing was thorough and informative, tim was great at explaining all the issues to me as well, and the actual repairs were done within a week and the car is working the way it should now. I feel good knowing my sons car is safe for him to drive to and from work now and when we have another car repair i will definitely be bringing it to Terrys!

Ja
Review №96

I needed emergency repairs far fromhome. Tim was so thoughtful and helpful. Now my car is operating perfectly and I am confident to continue my trip. Thank you Tim and Terry’s Service Center.

Ca
Review №97

Excellent customer service, super quick and very helpful! I was in and serviced within 10 min of walking in and telling them I needed my front light bulb replaced. They answered all my other questions about my car and were very friendly. Definitely will be back and will recommend in the future!

Ru
Review №98

I would like to thank Christian, Cody and Tim for the services they gave us on helping us with our car plus they were wonderful by making us feeling wonited thank you, GOD BLESS YALL

Br
Review №99

My vehiclewas towed to this shop. They were professional and provided quality repair. I would use them as my regular mechanics if I still lived in Nashville.

Jo
Review №100

Dropped off expecting a week off sharing do you there high volume but got it in first thing Monday and was done by day. Tim was exceptional on the phone and easy to understand. I have only lived here 5 days when my car broke down very stressful but easy by them :)

Information
14 Photos
100 Comments
4.6 Rating
  • Address:847 Hillwood Blvd, Nashville, TN 37209, United States
  • Site:https://terrysservicecenter.com/
  • Phone:+1 615-352-8434
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car repair and maintenance
  • Ford dealer
  • Honda dealer
  • Jeep dealer
  • Oil change service
  • Toyota dealer
  • Volkswagen dealer
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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