HALO did a great job of installing our new split A/C unit. Part of the installation was in our attic with extremely tight and limited space available. They got it done in quick fashion in extremely hot conditions. They also helped repair some of the older duct work in the attic to insure the new unit would work most efficiently. After the installation, they left the work area spotless. I would definitely not hesitate to use HALO again for additional work.
They did a fantastic job and were very quick to help when one of my thermostats went out. Great job :)
I had one of those monthly service contracts with the governor’s company. They were always trying to sell me something. This last time they told me I needed to replace all of my ducts under the house for $11,000. Fortunately my daughter had used HALO before and told me to call them. Thank goodness I did! The owner of Halo came over and carefully looked at everything, telling me what he was finding as he did. They ended up cleaning all the ducts, repairing the ones that were messed up and installing some new ones for about a third of the other estimate. And HALO did an excellent job. The workers were nice to be around and cleaned up everything. I quickly canceled my monthly service with the other company.
Halo was very responsive and communicative. They arrrived promptly as scheduled. Their technician performed a thorough assessment and correction of our problem at a reasonable price.
Always prompt and reliable. As a rela estate agent its invaluable to have solid partners who can help you get deals done, keep clients happy and keep houses cool in the summer and warm in the winter. Thanks Halo!
Halo is a top tier mechanical company. They are very responsive and talented. I would 10/10Recommend using them for any hvac/gas work or issues.
Every time we have needed maintenance or a tune-up for our HVAC system Halo has always been able to send someone out within a day or two. The technicians are friendly and honest on what needs to be repaired and things that can wait, which seems to be rare these days among HVAC companies. We will definitely continue to use Halo in the future.
The 1st time EVER they actually came in and FIXED the AC and not tried to sell me a 5K+ new system. Finally, an AC company i will trust.Cant recommend enough!!
William went out of his way to IMMEDIATELY attend to my a/c issues today, and I was very pleased he was able to fix the problem for awhile longer, until I can afford a new system. He was very friendly and professional, and he took the time to explain exactly what the issue was. Thank you William!
Great Job! On time and and great follow up
Chris made the decision making process to purchase a new heat/air unit very easy. He gave us several options with different cost. We are excited to have the new unit installed next week and for Halo Heating & Cooling to service our other units.
I had been using Halo Heating & Cooling to service my ancient AC unit and heating unit for the last two years. The AC stopped blowing cold air on a Sunday. I called the office first thing on that Monday morning and they had someone out that afternoon to look at it. The compressor was dead and it would be too expensive to replace so I decided to get a quote on a new unit. I got a call that afternoon from the owner Chris with the price, which was so reasonable, and he explained things where I could understand and gave me the information on financing which I was able to get squared away that afternoon. They were able to get the new unit installed the next day. James and the crew that came to do the install were very professional and worked all day to get the unit installed properly. I highly recommend Halo to anyone looking for a great company that does great work for a reasonable price. Thanks so much Halo!!
Honest - this will be my go to company from now on.
Trustworthy and reliable--- thats Halo!! When my a/c went out, they returned my call quickly, came out and had everything fixed within a couple of hours!! Price was reasonable and the technician was professional!!!Smaller companies give excellent service!Highly recommend and will use again!!
The service technician was excellent. I have never had air conditioning service as top notch as this. He went out of his way to thoroughly clean and service AC. ( In the past, others had simply briefly checked the air conditioner as well as the Freon. I highly recommend this company.)
Martin was great! They had a time slot open up so they bumped up my appointment and the technician still showed up early. Martin went out of his way to make sure that everything was working as soon as possible. He walked me through everything that was wrong, how he was able to determine the issues, and worked out with me what solutions and payment would work best for me. As a new homeowner all of the extra effort and attention was very much appreciated. Highly recommend.
One phone call was placed and a service technician responded to my HVAC issues. He was very professional and explained the situation he found. He then explained what repairs were needed as well as the cost and timeframe to do so. I was very happy that my HVAC was repaired, especially during these cold winter months.
We had such a great experience with Halo Heating and Cooling. A lot of attention to detail and the owner, Chris, spoke to me personally about all of the factors in deciding on a new unit. Ive been very happy with their work and their communication was A+! Thanks to the whole team!! Oh, and they had to take down a fence to fit the new unit in and I swear the whole thing looked like no one had even been there. Super impressive!
I’ve used a few different companies in Nashville, and Halo is by far the best. The folks answering the phone are pleasant and helpful, and the technicians are knowledgeable and respectful. They always arrive on time and explain the steps they’re taking. Highly recommend!
Halo Heating and Cooling responded in a very timely fashion to our needs. Martin was the technician who worked with our system and was able to immediately understand the issues and resolved them. Chris, the owner worked to be sure all issues were addressed and submitted a thorough and professional account of what was done. We felt as though we recieved excellent, personalized attention and feel good about the safety and reliability of our systems. Thank you Halo!
Another company cancelled on me at the last second after scheduling a couple of days prior. I called lots of other companies to come repair my AC.Halo was the only company that seemed interested in helping me. They came out same day and showed up when they said they would. The technician was very knowledgeable and helpful. He immediately identified the problem and was able to fix easily fix it.
This is somewhat of a delayed response, but Halo Heating and Cooling installed two Amana Central Heating and Cooling units in my home. The price was very reasonable and the quality of work was excellent. In fact, my two older units were near my deck, so they moved them to the end of the house so now I can enjoy being on the deck and not listening to the cycling of the air conditioning units. I highly recommend Halo for your heating and cooling needs.
Halo was very competitive in pricing to replace existing 3.5 ton unit. They were able to respond quickly on time and did an excellent job in removing old system and cleaning up some errors they found in prior installation. In fact they beat my then provider substantially on same equipment and tonage.
We bought a 2 year old house in Nashville and immediately upon moving in had air conditioning issues. 95 degrees and no air doesn’t work. I called a couple places who couldn’t help, but Halo understood and said they could fit us in to at least add Freon to get some cool air. 2 days later, same problem so they came back. They doubted it was the coil, but said if it was, it was under warranty.They had to replace the coil, and did so quickly but....the problem still wasn’t resolved. The house has 2 units, different size for upstairs and down. When it was built, the connections were made to the wrong units thus making the smaller unit work harder than it could.Thank-you Halo for your perseverance in solving our problem. I highly recommend them for their professionalism from phone contact to the workers on the job.
Halo was very quick to respond to us as a new customer. Our business AC went out and they were able to come and service it the next morning! Professional and friendly.
Weve used Halo for years. Theyre quick, honest, and fairly priced. The technicians are also pleasantly blunt. They wont beat around the bush and get salesy with you. You need an honest, no BS answer? Theyll give it to you. Thats why we keep coming back.Highly recommended.
Great service friendly face and explains everything in detail and very clear
Halo responded very quickly to my HVAC problem and fixed it quickly. The cost was reasonable. Theyre my new go-to company for heat pump service.
I could not be more satisfied with Halo Heating & Cooling. Martin (my technician) arrived on time and was extremely knowledgeable. If you want a company that is honest, no-nonsense, and professional - I highly recommend giving them a call!
I had one large room in my house that was not getting cool. And that family room was the best room for large gatherings, which meant lots of warm bodies added to the warmth. I was considering adding another HVAC unit. The Halo staff listened well to my concerns. They did NOT try to up-sell me like Lee did. The Halo folks suggested adding 2 fans in the duct work to force the air back into the family room. It worked! A few years later, the family room was not getting cool again. Halo came out and replaced one of the fan motors and fixed the problem again. The Halo workers are professional, considerate, and eager to help. Halo has always responded quickly when I have had a problem, too.
Excellent company with a professional team and great prices. Halo has fixed several issues at my home and its always been a good experience. I referred them to a client of mine the other day when the biggest HVAC company in the area wouldnt respond. The Halo team got to the client quickly and fixed her HVAC before the other company every called her back.
The technician was very professional. His work was thorough. I would recommend them.
The guy that stopped by could not have been better. Explained everything, and even helped out with some things that I didnt know were an issue. Great service, thank you so much!
Great job!
We purchased our HVAC from Halo, after a very poor experience with the big company in town. (They stated they had multiple options in several price ranges when they came out to the house, but later would only provide quotes for the brand name units in their inventory)Boy are we glad we turned to Halo.Local, reliable, friendly and very reasonably priced.We couldnt ask for more.Unit runs like a dream and they never once tried to upsell me.
Very happy with the preventive maintenance/ yearly check I had done by Halo. While I haven’t used them for repairs or installation, I feel they’re knowledgeable and would do a good job.
We had a potentially expensive service call. Halo showed up on time, checked out the situation and concluded we didnt need to overhaul our equipment, the damage was minor and wouldnt affect the equipment. A nice surprise to get an honest appraisal that didnt indicate expensive repairs. They were recommended by someone who used them exclusively and had nothing but good things to say about them!
Finally found an honest, incredible HVAC company! I highly recommend using Halo, they are fast, efficient, and very very good. I’m getting everyone I know to switch to Halo!
Service technician was friendly and professional.
Allowed me to make an online inquiry and appointment and they responded immediately. Technician arrived on time and had parts on the truck to fix the problem in one visit. In another instance, had to replace the entire AC system and it was done quickly and professionally.
The service was very friendly, professional, and responsive. After replacing my air conditioner there was an issue. They alleviated my fears and came out right away to get it up and running...It was a factory issue not an instillation issue. I will be contacting them about my second, smaller unit.
Halo has a wealth of knowledge behind the wheel. Chris Koehner has been in the commercial and HVAC industry for 25+ years. I would highly recommend his company. He know his stuff!!!
We have used Halo for maintenance and repair. The service technicians are professional and they arrive on time. Highly recommended.
Halo Heating and Cooling did an excellent job installing our new HVAC unit. We couldnt believe how competitive their pricing was and they were very clear up front about pricing and installation. We had heard of them through our neighborhood website and we are so glad we chose them to install our unit. Thanks guys.
Did an excellent job! Chris is very responsive, professional, and his team was prompt with showing up to do the job. Definitely recommend Halo!
Under new ownership, Halo Heating & Cooling came out and fixed an error in an installation made by the previous ownership at a reduced rate, which was decent. They did good work.
I highly recommend Chris and his team for all your HVAC needs.
I have know the owner for 35 years. Great guy!
Chris was excellent to work with in determining options and varying solutions to meet our HVAC needs. The quotes were fair and he did not try to push anything unnecessary.
I really enjoyed working with Chris and his crew. They were very informative and polite. I loved that I got an actual appointment with them and not a 6 to 8 hour window of when they might show up. They were late for the install but it was communicated to me when it happened.
Great, courteous customer service and on-time professional solutions. Thanks!
They are fast accurate and professional I reccomend them to everyone
Good people who really actually care about what they do and how they do it. It was the peak of June and my AC stopped working. They came within hours notice and fixed my unit for a very reasonable price. The technician was super courteous too.
I had a simple installation of 2 Nest learning thermostats right after Christmas and Halo exceeded my expectations by far. They were able to accommodate me within 3 days of my initial phone call. The technician was early and ultra polite. He was downright a great person. He explained things in a way that I understood and even gave me a little Nashville history lesson. I just moved. He also looked at the way my new construction home was built and pointed out inefficiencies as well as things to improve them and alternatives to replace them. He let me know that they do not work off commission so he could be honest with his opinions. I was very satisfied with the work and will call them with all my needs in the future.
Very good customer service. They were able to send a service repair man the next day. Chuck, the repair man, arrived early and quickly determined what the problem was. He was very nice and knew what we needed. We needed a new unit, which he and an associate were able to install the same day. The company also helped us get the financing we needed. I highly recommend this company.
Fast, friendly and detail oriented service! Thank you!
I had three service calls for my heating unit before I finally called Halo Heating & Cooling. Not only did they fix my heater but they also fixed what the other companies had done to it, which I came to find out was a lot of work. Everyone I dealt with at Halo was great. They were kind, helpful, knowledgeable and most importantly, they fixed my heat! I highly recommend.
We had an incredible experience with Halo yesterday! I thought our aging appliance was broken as it was making an awful sound the night before. I called one company that no longer services our area and they referred me to Halo. I had read other good reviews here, so I gave them a call to look at the air conditioner and also to do the regular maintenance while here. Turns out, a piece of pea gravel was inside and bouncing around, causing the sound. Josh, our technician had a good laugh with me about that and proceeded to do the maintenance. He also took extended time to answer my seemingly endless amount of questions and showed me how to balance the air in our ducts for slightly better performance in our old home. I was also impressed that when he asked where our hose was, I pulled it from our grass where I had been watering (about 50 feet from the air conditioner.) He did the cleaning and then returned the hose to our grass area. I thought this small detail was so considerate, as he easily could have left it where he used it. It also seems that the appliance is running better since he cleaned it. I am so happy to have found an HVAC company that I trust and will use anytime we need service and for our preventive maintenance.
Amazing service!! I called all around town for a quote and service and Halo absolutely beat everyone I spoke to in every regard: Customer Service, Service, Product, Expediency, Workmanship... As Jacob was done with the AC replacement, I found him sweeping the area. I told him not to worry about it and his response was, I need to leave the area better than I found it. Now THAT is attention to detail. Definitely a 5-star job!
Well I sold my house in the Nashville area but would like to say these guys did a great job servicing out HVAC system! They were courteous, prompt and answered the many questions I had. Best company I dealt with in the Nashville area. Also of note, I felt I could trust them... straightforward all the way!!
Josh the technician was on time. And was very knowledgeable about the unit. Explained what he would do and after let me know if there were any problems and there were not. Will definitely ask Halo Heating and cooling to come back. Great job!
Outstanding service! Had an issue with our system running even when powered off. They sent out two technicians the day after I called, they fixed the issue within 5 minutes of being here, and showed me what to do if it ever happened again. Could not be happier with Halo Heating & Cooling! Recommending to all our local friends.
Trevor was my technician arrived on time, very polite, courteous, and professional. He worked very stead and got the job done without wasting anytime. He didnt try to sell me something that I did not need. He did an excellent job and I will have them as my Heating and Cooling company for everything in the future. Will recommend to ALL of my friends and family.
Halo Heating & Cooling so far the best heating and cooling service i have ever had. I have used them 3 times and nothing but great experience. My last visit Matt showed up right on time fixed AC super fast. Once again i am very happy customer. I will use them every time.
Halo Heating and Cooling is a company I trusted in my home. I was having trouble with my unit and they were there at my house the same day to check out the issue. Their professionalism, attention to detail, and outstanding customer service is why I continue to use them. They also have the Halo club that I am a part of that I love as well. If you need heating and cooling work I recommend you call Halo Heating and Cooling.
I was given so many different opinions about what was happening with my HVAC unit. I decided to find a company I could trust. I did a Google search and found Halo. I am so glad I found this company. Excellent customer service...when I would call they automatically knew who I was and the issue I was having and the gentleman (Josh) who came to my home was so nice and professional. Work was done in no time and for a reasonable price. I am extremely impressed with this company and I have found my new go to for any issues in the future. I would highly recommend using this company.
Great service! The technician showed up when scheduled and got the service done quickly. We had them bid on a small job and they discussed some options as well as finding the best install solution. Well definitely use them in the future.
Our technicians were knowledgeable, caring, and upfront. They didnt try to sell us or guilt us to do anything we didnt need to. They really just wanted to help. I will definitely not be going anywhere else.
After researching several companies, I definitely picked the right one. Josh, a Halo tech was fantastic. He explained everything he was doing as he did it and was most professional and knowledgeable. I would highly recommend Halo and would also recommend asking for Josh. Thanks for a job well done.
Halo H & C recently replaced my furnace and installed a new ductless A/C unit in my home, and I am very satisfied with their work. The service was excellent, techs were professional, and the installation was relatively painless. I would definitely recommend Halo for anyone with heating and cooling issues in their home.
Benny came out yesterday and looked at out heating/cooling system. Was very straight forward with us and told us his professional opinion about the situation of our unit. He took pictures of what we had and got us a great deal. He was extremely nice and did amazing work, explained what he was putting in and answered any of my questions., Even got done 2 hours earlier than he had said he would. He even put everything back in it;s place in the room and cleaned up. I cannot say enough good things about Benny.
Great work, very nice and professional, and good prices!
Short Version: Halo, and Josh in particular, provided exceptional service! Well be using Halo from now on and I highly recommend you do too!The Long Version: I called Halo late on a Saturday afternoon in a rather desperate situation. Guests were arriving shortly on a holiday weekend with a weather forecast of 90 degrees. Of course, our AC unit stopped working. I called 5 or 6 companies and no one seemed to care. They all took a message and promised to have someone call back shortly. Some did, some didnt. Everyone I talked to (schedulers and techs) had a not my problem - see you next week mentality. Then I talked to Candice at Halo - she was efficient and personable and scheduled a repair appointment immediately. Within an hour, Josh called letting me know hed be there shortly. He was friendly and honest. He explained what was happening and why. He took the entire unit apart, dedicated his time to trouble shooting it, testing every bit and after much effort found a wire out of place. He repaired it and left our place exactly as he found it - no mess left behind, no drama, no guilting me into unneeded repairs or talking at me trying to sell me on a topic I know little about. I couldnt be more grateful to have called Halo. Josh and Candice were exceptionally helpful and turned a bad day into a good one!
Harry was the tech that came out with his assistant (I believe his name was Hector). I would refer them to anybody. Honest guys that were truly just trying to fix my unit instead of selling me. They were able to find the leak in my unit and seal it right up. Working great now. Thanks guys!
Consistently exceeds expectations: I have hired Halo for repairs as well as full installations. Halo continues to be my first choice. Here are some of their impressive traits: Attention to detail; flexible and able to adapt to unforeseen problems on the job site; prepares, executes, and completes their work in a disciplined and organized manner; communicate clearly and concisely so that I can understand; acts with integrity; they demonstrate dependability
Excellent service, went the extra mile.
Halo was the perfect choice for my needs. With immediate confirmation on an appointment and the very next day service I was looking forward to the service. Bubba came out on time and worked on my unit. He was professional and personable, plus explained everything as he went along. The honesty and integrity of the guys will be sure to keep me calling when I need heating & cooling help.
Our air went out a couple of days ago. We called and Halo was able to fix the problem the same day. We are grateful because it was 95 degrees with a heat index of 105. Thank you for your professional and speedy service!
Excellent company! No pressure sales, informative, and priced right. I have some past experience around the HVAC industry and I was super impressed with the entire experience.
My AC wasnt working. I called them around 8:45 and the technition got here in less than 1 hour.He was professional and made the repair in less than 10 min.Price was fairThank you for wonderful service
Highly recommend Halo heating and cooling. Service is exceptional and very prompt. Service without the high prices.
Halo is awesome. They came one freezing evening to my biz and stayed into the wee hours fixing our heater so we were able to stay open. Im opening a new biz currently and they are my #1 choice for my HVAC needs.
I highly recommend Halo for any HVAC issues you are having. I was having a problem with my fan and condenser coming on, and called Halo based upon the numerous positive reviews I had seen. Their guy Trevor came out, did a bit of troubleshooting, and had me back up and running 30 minutes later. The problem was a fried capacitor (which was admittedly an easy fix), but Trevor was very helpful in explaining and fixing the problem quickly and efficiently, and at a reasonable cost. I will not hesitate to call them first if I have any additional problems!
Great experience working with Halo Heating and Cooling. Prompt and professional service. They were able to diagnose the issue and provide me with alternatives. Highly recommend!
Once again, I had an EXCELLENT experience with Halo Heating & Cooling. The Service Tech showed up within the time frame promised and resolved the issue. THANK YOU HALO!
They dont t honor their warranty for systems they install. Had a system installed, it couldnt cool the house, they tried to blame it on a miscalibrated temperature gauge, when that was disproved, they kept making appointments but would never come out. Had me waiting at home for them 4-5 times over 3 weeks where they wouldnt even provide a window they would arrive. Just made me wait all day and didnt show up or call. I think theyre trying to run the timer put on the warranty.Im so disappointed and starting to think they sold me an AC unit for my house that was too small but charged me for a larger device. I dont know because theyve not been to my house after 3 weeks of calling for an appointment. Seems like a scam.
Awesome, thorough service. Josh walked us through everything going on with the HVAC units and explained helpful maintenance tips and programs to put in place going forward.
I’ve been using them for the past couple of years and they have been great. I always get a handful of quotes before spending money on expensive appliances and I have always felt like they are honest and fair. I do the Halo club because keeping stuff clean is extremely important for this climate and for the Amana lifetime warranty.
My AC units werent working correctly, blowing lukewarm air. I called Halo at 11:30 and they were out at my house by 2. Jason and his partner were out and checked everything thoroughly, efficiently, and quietly (I had 2 napping toddlers in the house). They were knowledgeable and helpful. They didnt try to sell me anything or push anything. They were here to help, did routine maintenance, and answered all my questions. I definitely will be calling them again when I need some work done.
I asked Halo to come out and give me a second opinion about whether or not I really needed a new heat pump. The other company claimed that the compressor was out and I needed to spend as much as six thousand dollars to replace the unit. Halos senior technician looked over the unit and determined that it simply needed a 30 dollar part. If you want to work with someone u can trust, call these guys.
Halo is great. Recently had one of their service technicians, Jacob out to our house and he was extremely courteous and professional. I highly recommend Halo.
Prompt serviceGood results
I had to write this review. A week ago we contacted one of the more well known HVAC companies in Nashville. They were busy and couldnt get to us for at least a week. Then, I called another well-known HVAC company who did make it out the next day. After diagnosis our problem, he said it would be $800 to fix it. I wanted a second opinion so I called Halo. The gentleman (I think his name was Chuck) came out the same day I called. After looking at our air conditioner, he asked if we were still under warranty. I found out that we were. He then suggested that we contact them because they will be able to fix it for free. I couldnt believe it. I love it when a company doesnt seek to take advantage of you and they really help the customer whether it is with them or another company. You have my business moving forward because I can trust you. Thank you!
The company is very professional. I called late and they were there the next day. It was getting dark but the tech said he was going to do everything he could to get the heat up and running, It was a very difficult area to get to but he did everything possible to find the problem. Which he did but needed to come back the next day. He called first thing in the morning with the part and everything was up and running before noon. You can tell they really care about there clients. Thank you for a great job
Fantastic staff! Organized, efficient and fair. Join the Comfort Club -- the best deal in heating and cooling in Nashville.
EDITED: August 2020... Just wanted to follow up here and remind those of you looking for help during this pandemic this might not be the company for you... They sent an email requesting my to post a review here.. guess no one read the one I already provided over a year ago or its update ~ dropping it to a 1 star now.. for bringing back such a horrid memory...EDITED: March 2019 Updating review based on communication since the initial issue... they sent another guy out..second guy (Brad) came up with an entirely different issue with my HVAC than 3 other service guys including the original tech from Halo ~ I talked to Chris (owner) and I thought we had it all worked out... things seemed to be looking up and again... ball dropped.. last I heard from him was 2 weeks ago today, nothing since ~ so 2 opportunities, and still 2 stars and lucky to get that..when a second chance is given one should make good use of it - Sent check for the filters Josh brought out (yep didnt even comp that after everything) and went with Mid State for all my HVAC needs at both my homes (very reliable btw)Original review: This all started 2/6/19 - I called for help as the AC side of my unit was making strange noises when I attempted to use it during a 3 day warm streak .. since I take care of an ailing parent and I dont need interruptions in her comfort I immediately called out for several quotes... The first was Halo ~ they were quick about getting out and the guy (Josh) was nice, very thorough, spent a lot of time going over the entire unit.. came up with a couple of reasons things might be happening and left.. he was going to talk to his boss, research the warranty and get back to me with quotes... that was 19 days ago... no follow up - finally just just called the company to find out if they had any information for me yet and discovered he is no longer with them ... so now Im waiting to hear back from them, again... 2 stars for now...
Excellent service!! Bubba was on time, friendly, and honest! Looking to satisfy his customers first. I will be recommend this company to everyone!
Horrible experience! Called them mid January and theyve been out to the house twice. Still havent fixed my air upstairs 3 months later. Dont do what they say they are going to do, dont reply to calls or emails even from the owner, Chris, and nothing gets done when they say they are going to do it! Wouldnt recommend them at all. Can I give zero stars?
Fast, professional, came same day I called and fixed problem right away. Highly recommend this good company.
Excellent small business with involved owner.