Im 55 years old. Ive had the same agent since I was 18. The only agent Ive ever know is Burt Hurley. He handles the insurance for my car, my business insurance, and my life insurance. He and Jeannie make it easy to do business. Ive only ever presented one claim and the process was effortless. As for my premiums, I now travel a lot and they helped me set up automatic withdrawals.