user
Tire Choice Auto Service Centers
1901 W Andrew Johnson Hwy, Morristown, TN 37814, United States
Appearance
Tire Choice Auto Service Centers

Comments
Ni
Review №1

Was the only place open when I needed my tires changed, good price, wait time was low. 5 months later when my tire lite came on, drove in, the checked it out, and the computer and tire sensor. Was in n and out in about a half hour. Great service.

Ju
Review №2

Had a blow out so I needed a tire. I gave them a call to check their stock and had many brands to choose from. Was in and out in under 30 minutes. Top notch in my book!!

Do
Review №3

I would highly recommend Tire Choice the staff was very helpful went in without an appointment because I was needing a tire. The staff had me in and back on the road in less than 30 minutes. A big thank-you shout out to them .

To
Review №4

Good customer service and great prices

Cl
Review №5

I had a screw in my tire and needed it patched, they got us in and out super quick! (Which is always good when you have two toddlers with you.) Great service and really friendly guys!

Da
Review №6

Theyre okay. A good value on repairs compared to other shops. They lack communication skills and integrity as a Brand. Corporate will not reach back to me..

Is
Review №7

Was here a month ago for an alignment. I told them it had camber arms that need to be adjusted the reach the correct camber necessary. I asked if they had the print out sheets they said no because the machine was broke. I said okay than they offered to take pictures of the machine before and after well apparently they “forgot” well my girlfriend drove around for a couple weeks and I was behind the car one day and I noticed the left rear wheel was way cambered in. So a couple days later I parked and got my level and it was off by 1 inch compared to the other side. So I will never be back. Lazy worker who didn’t want to do the job correct. Also my appointment was at 12 he didn’t get back from lunch until 12:10 and still took another 15 min before he even moved my car.

As
Review №8

They were quick, thorough, knowledgable, and pleasant. Best auto service Ive experienced in Morristown. Got an inspection done and they wouldnt even charge me. Extremely satisfied and will be using their services in the future.

Ki
Review №9

Very friendly staff and great service! I got there before my appointment time and Tracy got me right in and was super nice about it. Also D. Ramirez was very sweet and helpful. Got an oil change and tire rotation and was in and out in no time! I will definitely be back for all my vehicle needs. I recommend this place to anyone looking for a place to do different vehicle repairs! Very reasonable prices as well! Thanks guys!

Ji
Review №10

These people are really nice and the gentleman who worked on my vehicle knew what he was doing. I think I will use them again.

Ka
Review №11

Very easy going experience. Helped me with any questions I had. I was a little late for my appointment but helped out very quickly and efficiently. I definitely will be coming back in the near future for any help on my vehicle.

jd
Review №12

Good service. quick and neat.

Su
Review №13

I would not come here again for the fact that no one here wears a mask. I see the employees going into peoples cars with no mask. I had to tell the employee who was about to get in my car to wear a mask first. They need to be more respectful to the customers by ensuring our safety by not risking exposure to covid. No one at the front desk wore a mask and I saw 2 more employees get into the customers car without a mask on. Stop the spread of infection and wear a mask.

T.
Review №14

Beware. 115 am hour. Watch out. Almost 4 times what other shops charge

Le
Review №15

Fast service, honest and reliable employees!

Ra
Review №16

Drive right in. Efficient check in. Brief wait for oil change and tire rotation. Competitive price and convenient location. I will be a repeat customer.

Mi
Review №17

Really friendly staff who provided great tips and suggestions and quick service. They even gave me a quiet place to do my homework while I waited! Cant get better than that!

Sh
Review №18

I have taken my car to many mechanics for years and none of them have had as good service as this place. They are super nice and quick with their service. They always try to help me save money and give me the exact problem I may be having straight forward. Amazing place I definitely recommend!!

He
Review №19

We needed a new set of specific tires that nobody in Morristown had. They were the cheapest and fastest delivery in town. When we got there, they were upfront with parts and labor cost so there were never any surprises. We were in and out really quickly and the staff is super friendly and knowledgeable. We will continue to do business with them. Im really glad we made the switch from our old tire dealer to Tire Choice.

st
Review №20

Very friendly. Lobby was clean and chairs distanced. Fast service and great price. Will definitely be back

De
Review №21

Had my car aligned and oil changed and let’s just say they were the best! Very affordable, very fast and the customer service was great! John Williams is the best💜

Sy
Review №22

I gave it a 4 bc I called them for 2 new tires and they had, but when I got there they said I couldnt put just 2 on, and I was kinda upset, but they gave me 4 used tires for 100$ so I left feeling good about the experience

Al
Review №23

Online appointment, Courteous Staff, Clean and open waiting area. I had oil change and tire rotation completed. It was quick and efficient and best of all reasonably priced! I would recommend to all, but in these times make an appointment to ensure social distancing and please wear a mask to protect employees and yourself!

Ju
Review №24

Very friendly staff! They got my car alignment done correctly and quickly. Tim done a wonderful job. Will be back and recommend this place to everyone.

Jo
Review №25

Bought a set for my daughters car, left the shop, and noticed a bad bounce over 40mph. One wheel was most likely still out of balance.Called and told them what I thought was wrong; they tell me it prob needs alignment or front end work. Asked to bring it back to check balance on affected wheel. So I take it back, they supposedly checked / re-balanced, and no improvement.Take the car to a place in town & have them check it. They balance the tire for $7, and no more problems.So how can a place like Tire Choice, who supposedly can perform all kinds of complicated front end repair jobs, not balance a tire on two attempts?One star, because either they cant do a simple job correctly on the first (and 2nd) attempt, or they left the wheel out of balance hoping Id come back for needless repairs. Theyre incompetent, or theyre crooks, or maybe both.Probably wouldnt have left a review except for the counter guy asking me to leave a good one to help him look good for his boss...

Wh
Review №26

They are always timely and help in any way they can and super nice! mr.Tracy goes above and beyond and makes sure our experience is always great! I stopped going to Walmart and started going here and I don’t think I’ll ever change my oil place again😊

Ri
Review №27

Great experience.Done a very good job .A 1 performance!!!!

Le
Review №28

Very friendly and helpful! Will definitely go back!

Zo
Review №29

I get my oil changed here, all these guys are awesome, professional and knowledgeable and friendly.

St
Review №30

Every visit has been exceptional! They are very friendly and get my car in and out in a reasonable amount of time. I have found no issues with any of the work I have had done here. I highly recommend TireChoice!

Lo
Review №31

The Service provided was excellent. They were able to get me in and out quickly for my tire repair. I highly recommend their services. The store was also very neat and clean. Thanks Tire Choice!

An
Review №32

Friendly fast and professionalWell priced and will return when in the area

Ke
Review №33

Customer service was some of the best i have received. I plan on coming back to get oil changes and maintenance work done. Highly recommend.

Br
Review №34

Great service-always taken care of in a timely manner. They will put on tires you might find for much cheaper online as long as they’re new with the stickers on them. Helpful tip for the fellow thrift spenders out there!

Gl
Review №35

Polite,quick and reasonable prices.

Mi
Review №36

I highly recommend going here. The staff is exceptional, they will help you with everything they can. I will not go anywhere else for any of my car needs!

ch
Review №37

The plastic like cover under my car had fallen down on the driver’s side and it was dragging on every little bump. I had a few minutes before work and stopped by to see if they could help me and they couldn’t have been nicer. Got my car right in and fixed it immediately. The lobby was clean and staff very friendly. The manager Tracy was super nice. I will definitely be back.

Da
Review №38

Service was very good!! Mgr. Tracy took care of a tire issue, tires were not rotated at a different service place. Tracy replaced our tires under mileage warranty for us!! Highly recommend visiting them for your business and tire needs..

Se
Review №39

Went in today to see if they could order a specific tire I was looking to buy. Ended up leaving with a completely different set that the manager Howard suggested, I am in love with my new falken tires. The customer service could not have been better, Howard and his team really took care of me. I’m definitely going back for my future needs.

Ca
Review №40

Went to have my brakes checked and was in and out quickly. They even rotated my ties for me at the same time. Will definitely use again.

St
Review №41

Free Service is back under a new name! Have had two cars serviced in two weeks. Both jobs were done efficiently and communication was good. We will be back. I love that this place is full service and that they are good about whether you really need something or not.

Je
Review №42

Tracy Stewart the manager was very helpful and they took care of my flat tire very quickly. They also told me that they will honor rotation on tire purchases back when it was Freeservice Tire. I have always enjoyed working with these folks over the years and many of the employees worked at the previously owned Free service or associated with the company.

jo
Review №43

Great shop, fast and clean. David was friendly, professional and knowledgeable. David was also very good at multitasking and communicating. I recommend this shop.

Do
Review №44

Great people and reasonable prices. Really helpful. Would recommend

He
Review №45

They fixed my tire that kept going flat for free yesterday which was awesome, but when driving it home my car started shaking at 60/65mph. Took it back today and told them what was wrong. Come to find out, my tire just needed to be rebalanced! They didn’t charge anything for that either, which I am grateful for. Was only there for about 10 minutes . Very helpful and professional. Thank you again for y’all’s service.

Je
Review №46

Awesome place. Staff very friendly. Highly recommend. Will be back for sure.

Ka
Review №47

Friendly people and great service.

Ji
Review №48

Outstanding, fast and friendly service!

Ed
Review №49

Quick and polite service. Would recommend.

J
Review №50

Excellent customer service. Took care of my issue promptly

St
Review №51

Great place! Very friendly staff. Service was amazing. Got my car in quick and done an overall great job!!

Hu
Review №52

Very friendly employees and very very helpful ! Didnt take long to get what I needed done! Tracy thanks so much !

Ma
Review №53

Extremely thankful for these guys staying open to assist us at last minute, especially with us not being from here. They were extremely welcoming & nice.

To
Review №54

The best way to describe the service and treatment from this facility is TOP NOTCH! So much so I will drive from Knoxville to Morristown for the exceptional service from Tracy Stewart.

jo
Review №55

Was in a really tight time crunch and tire choice at ten till six closing time was patient and did a extremely well job and I am very satisfied i highly recommend tire choice of morristown

Bl
Review №56

Tracy helped out more than I can possibly thank, and the mechanic was very knowledgeable and accurate when working on the cars. Couldn’t think of anyone better to service and repair vehicles then the Tire Choice on AJ Highway.

Lu
Review №57

I was so very pleasant with service. They have me as a loyal customer. Thank you guys.

Ro
Review №58

Very kind manager. People in the garage are good workers. Get you in a very timely manner.

iv
Review №59

They did a very good job and they speak both English and Spanish which is very helpful!

Ma
Review №60

Howard was very nice and extremely helpful! And I love the service here! 10/10 recommend 😃

Kr
Review №61

The staff here have been friendly and knowledgeable, and my truck is safer on the road thanks to everyone here!

Ni
Review №62

I really love the way the employees treat the customers.. Ive not ever had a bad experience here.. I would recommend this place to anyone..

Fl
Review №63

Im new to the area and I went in they helped me and was super nice. I could not be happier

Ma
Review №64

Excellent customer service! Very nice and helpful employees.

Ta
Review №65

Been twice, both times very courteous and friendly. Quick service.

Ch
Review №66

I just left this establishment. The crossed eyed older man with glasses and gray hair assisted me twice today. The first time went well, until I came back to ask a question that was concerning me. After realizing I made a mistake I then apologized and the man informed me “next time go somewhere else, because you insinuated our work.” Followed by informing me the police was going to be called after telling him that was rude of him to say. Also, instead of an easy fix to drain some of my power steering fluid they gave me a quote of a rack&pinion of $900.00 which I dont even need. MONEY HUNGRY & RUDE!!! I would give this place -16 stars if I could!

Sh
Review №67

Free tire air up was great being older woman was great help

De
Review №68

Howard was extremely nice and made great conversation while we waited and the guys working did an awesome job and would defently go back 😁😁

Cl
Review №69

Lied told me they would stay open until I got there drove all way out there and they said sorry were closed I said you said to come on you would wait and guy said we just want to go home and sent me away on a dangerous tire right after I had a miscarriage i left hospital went straight there. Plus there tires are at 30%-40% tread told me this their self. I recommend the place on Liberty Hill road. Nice people dont lie.

Ma
Review №70

Always knowledgeable

Bo
Review №71

Had oil change and vehicle inspection this morning very honest and professional staff

Je
Review №72

They have gone above and beyond in fixing my vehicle...I would highly recommend them!

ch
Review №73

They very helpful great service

Lu
Review №74

Very good place to get all your tire services done

Bi
Review №75

Tracy and staff are awesome. Great people with great service.

Sh
Review №76

I discovered this place 2 years ago after my divorce and needed someone I could trust. I have not found them dishonest or overpriced yet. They don’t tell me I need something if I don’t need it. I appreciate them so much! Andrew Carrier is the best! He is always helpful, honest and friendly!! He gives great advice and is very trustworthy! I recommend him and FreeService to all my female friends - especially the single ones so they don’t get cheated and taken advantage of. Thanks, Andrew!! We need more honest people like you!!

Jo
Review №77

Friendly, helpful staff willing to help with your budget

Je
Review №78

Fast and friendly service. Will definitely be back.

Jo
Review №79

Unbelievable Service.David is the MAN!Thanks so much!

De
Review №80

Friendly and fast service. Affordable as well!

Dr
Review №81

Excellent service. Friendly and helpful staff!!

an
Review №82

They do great work and are quick at what they r doing!!

Ma
Review №83

Excellent! Nice people. Great service,

Sh
Review №84

I highly recommend this place for all your tire or alignment needs they are awesome!!! I was really impressed with Brad as he was willing and able to get me in on the same day I called. Very nice young man!!!

Me
Review №85

Free service is great! I was going to Johnson City free service, but when the awesome manager, Andrew, moved to Morristown; I followed him for all my car needs. He always takes good care of me and the techs are great, knowledgeable and fast. They never try to sell me anything that my car doesnt need and they work with me to stay within my budget. Highly recommended.

He
Review №86

Great service, fast tire repair. Fair price.

Ka
Review №87

They are always friendly and helpful.Thanks for being there for me!!

Ol
Review №88

Howard was an angel and the guys working there are so nice and helpful 💕💕💕😍😍😍❤️❤️❤️🔥🔥🔥👌👌👌

Ge
Review №89

Extremely professional and will definitely use their services again

ni
Review №90

Overall a little on the slow side. The staff was professional and courteous. Howard was friendly and the price was extremely fair. I bought 4 new tires and an alignment. Truck drives like brand new. Yes I would do business with them again.

Ta
Review №91

I have been here three times and each time the friendly guys here have perfectly diagnosed my car problems! Theyre fair with pricing and are always willing to explain car issues and answer questions. Great maintenance and customer service all around!

Jo
Review №92

Had very good service

Ad
Review №93

Clean place the guy there was nice...what was slightly concerning was there was a half empty bottle of alcohol on the back shelf.And they are on the expensive side.

Al
Review №94

Great customer service, detailed receipt of what was done to the car, reasonable prices and a great location!

Mi
Review №95

Good, friendly service and fair prices. FST knows their stuff, especially about brakes, tires and wheels. Their helpful staff will answer all your questions and do their best to satisfy you.

Tr
Review №96

WOULD RECOMMEND:had a brake emergency and they were able to make time to get me in and out quickly. Customers Service was great and the price was decent. Thanks.

Ma
Review №97

Bait and switch! The Grand opening special oil change with tire rotation was advertised on the radio as 19.99! Since mine and most newer vehicles take full synthetic oil the price was over going to be over $80.00 The price difference between regular oil and full synthetic is nowhere near $60.00 on 5.5 quarts! Tire Choice lost my potential business from the grand opening bait and switch scheme! The dealer is cheaper than the price offered here!

Km
Review №98

The mgr and crew of this location helped one of TireBarns customer to the fullest. They helped out with 2 flats with no charge and absolutely made the customers day. Couldn’t be more thankful and hope we can do for them what they did for us!Sincerely, Derek Hamilton

Ch
Review №99

One of the best places in town to get a oil change. Very knowledgeable staff great service

Li
Review №100

Always willing to go above and beyond. My husband and I have always received a great deal whenever we shop here. They are willing to work with your budget and get you the best price they can. Definitely will continue to go here for all our tire needs!

Information
10 Photos
100 Comments
4.4 Rating
  • Address:1901 W Andrew Johnson Hwy, Morristown, TN 37814, United States
  • Site:https://locations.thetirechoice.com/tn/morristown/1901-w-andrew-johnson-hwy.html
  • Phone:+1 423-680-6595
Categories
  • Tire shop
  • Auto repair shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations