I was in an out really fast. Thank you Tom!

I went in to change my recently purchased used car’s oil. They went the extra mile and checked what’s going on and helped me get the car into proper condition. I highly recommend Jiffy Lube because they are an excellent service.

After spending $113 for a oil change and air filter 25 minutes after driving a metal plate came loose and started scraping on the freeway with my 6 year old daughter very unsafe and put both our lives in danger!!!!!!!!!! took my car back and the owner said there is nothing he could do to refund my money a mechanic gave me $30 cash and apologized but this does not Rectify or fix the problem .Took car home and the part they said they fixed it is still loose the manager Tom said that I had brought it in damaged .. word of advice go to Walmart and they under $60.00 .. there is an old saying that the customer is always right not with this place.

Very friendly. The nicest staff ever. We laughed and talked. Great prices. Done quickly. Yall should go there. Youll love the experience. Let me know what you think.

The service is always excellent, the staff is very friendly. I enjoy getting my oil changed

Very quick service, oil changed and air filter changed. Friendly people working, nice customer service. Will go back

Excellent Service ! very professional I would recommend this location and will return when its time for my next oil change ☺️ Im a very satisfied customer and will send my family and friends to Jiffy Lube Moreno Valley (Heacock and Hemlock location !

When they changed the oil in my car they destroy the oil box and other conections I have to pay $4300 to fix my car .very rude and bad service.Not professionals.

There good but took a good min .

Guys were very nice. The workers worked well together too!

If I could give 0 I would. Dont take your car to this place. They are notorious for messing up peoples cars worse than it came in

Rip off! I was told that I needed a particular synthetic oil when I knew I didnt. They tried to upsell me from a standard oil to a $90 oil change. I wasnt even going to argue with the guy. I just went to another local oil change place where I got it done for half as much.Ill not waste my time trying to be ripped off with this company again.

Great place. They took care of my van and fixed the issue quick

Got my oil changed here and they forgot to put my oil cap back on so when i driving to LA I got this horrible smell coming from under my hood and it was all the oil coming out. I called to let them know and they said I should of made sure before I left. Definitely not going back.

I took my car for a oil change. I sat and watched the workers just talk and not work on the car. They were unprofessional at there work space. After I had the oil change I noticed oil leaks later that day. I took it back they didn’t tight the drain plug all the way on. That is very unprofessional. I would not recommend this place to anyone. They need to know how to be professional.

I had a strange experience, but I’m giving it three stars since they didn’t charge me for service 👍 and my car is temporarily drivable.Back in April, I got an oil change at a Jiffy Lube location in San Diego. A few minutes after I left my skid started dangling on the freeway and was damaged. I immediately drove it back to the service location, and had them secure it. In hindsight, I should’ve had them replace it, but that’s a result of my own naiveness.The skid plate came off again today on the freeway, so I drove it to the nearest business that could repair it, which happened to be this Jiffy Lube location. I explained to the manager what happened back April since he noticed it was damaged.The manager said they would fix it this time at no charge, but reminded me multiple times that I would be charged in the future. They also argued that it wasn’t possible for the skid plate to come off after leaving the San Diego shop in April, which I refuted. I explained that since the skid was already damaged that it was more likely to fail, which happened to be today. They said I shouldn’t expect to convince the SD location my story about the April incident leading to anything yesterday.I had no intention of letting them know that. I’m also aware that after a few months of driving, they are clearly not liable anything.I literally drove it to the nearest service station not caring who would fix it. I just needed to get home. My point was that the plate was damaged in April, and it didn’t take much for this August incident, especially since I don’t travel on rough roadways.Reading reviews for this location, it sounds like other people have experienced similar issues with skid plates. It might be a recurring problem with numerous Jiffy Lube locations. Before you drive off, make sure they secure it and document it on your receipt!

The owner ripped me off with the special that they offered of 29.99 but instead charged me 42 because I asked for vacuum and windows cleaned. I paid 42 considering I got a military discount. I am a loyal customer to jiffy lube and I know very well that they are supposed to do these services for free as a courtesy. I did speak with the manager and he did not honor the special that was advertised outside the store. I am completely disappointed. Never coming back. Hes a thief.

Fast service, the waiting area was small, do not bring your family to wait. The staff try to push their extra services. Prefer valveoline

They fixed my bf pp

They were very fast and professional and friendly and I got a $20 coupon on line and had no problem using it! Definitely recommend this location

After a horrible experience with my dealership I came here instead. Right away I was able to tell the difference with customer service and the genuine honesty and information PAUL communicated with me. Paul was super informative and honest. They did completed my oil change and on top of that they vacuumed my car and cleaned all my windows 🤩 100% recommend this place. I’m happy and relieved I got my Maintenance done. I’m happy mmm car is happy we are all happy. 👍🏼

Extremely overpriced!! I paid over $100 for a oil change you can get a full synthetic oil change at your local Walmart auto department for $55 or a $20 regular oil change .

Very good place tom very nice guy an the mechanics very good people chris,angle,larry,chuy,josh’s juan i always come here very good

Would give them my business ever.

I went in for an oil change and it say that they check your fluid levels which is HIGHLY Vital and important. They never checked my fluid levels nor did they vacuum or put down paper in my car( the use of the paper is for them to NOT track oil or any residue in your car) and to top it off the man at the counter tried hard to not accept my coupon that was on their website. I seen him intentionally SCAN the letters not the BAR CODE for the coupon. When I tried to in large the bar code he started talking about how they dont accept coupons.I WILL NEVER GO BACK TO THIS JIFFY LUBE .

The gentlemen here were quick with my oil change. The only downside was that it seems pretty popular because both times I’ve gone I’ve had to wait a bit before they could touch my car.

It says 15 minute oil change but it was over an hour for me!

This jiffy lube nickles and dimes you. When I got my invoice it wasnt ledgeable. Ive had a great experience at the one in my hometown but I was in the area so went to this one. Bad judgement on my part. When I called my jiffy lube and asked them to review the invoice they told me two of the charges I shouldnt have been charged for and they didnt apply the in store coupon. When I contacted the GM he informed me that each jiffy lube is independently owned and offered no help. 1 star for terrible customer service. Wont be going back.

Just a short note about Jiffy Lube in Moreno Valley: Good service, good attitude, really helpful assisting an important question I had. Thanks, J.L.

Great service. They had me out of there with in 20 mins. Will definitely be going there again.

This place is pricey $97.00 for a synthetic oil change. and the wait is pretty long. The prices arent listed online, which i didnt like. I was able to use a $15 off coupon but was offered 10. After pressing that it was 15 it was honored. This is very expensive for a synthetic oil change. I dont think Ill comeback unless i was in a pinch.

Busy place but they got it done

Good work. No reservation needed.

Rude on phone 😡 hung up on me 😠

They take good care of all my cars. ..never had any issues...staff professional and quick...it does seem its getting a bit pricey here...but I pay the little extra because I am comfortable with their service..

Customer service in and out service professionalism Paul A helped me out thank you again

Great Atmosphere, Great Food and Excellent Service

Great service. Great staff!

Very fast service that was greatly appreciated, its was quite pricey for synthetic oil.

I went to get my oil changed on June 21,2020 In a couple days ago my engine blew I have a personal mechanic and he told me that my engine blew through to them not putting oil in it he said the steam for the oil was very very dry it with metal particles in the engine and I went up there yesterday and the manager told me that it was due to my car burning gas my car is a 2005 Nissan altimo there’s no way to burn gas and I do not have any leaks The manager was no help at all he tried to blame it on us

Slow and kind of expensive. Make sure you get a coupon before you go or its super expensive. Or change your own oil.

I went there and they said they could do a oil change that was 69.00 dollars for fifty dollars. Good deal right? Wrong wrong, they never gave me the synthetic oil as a matter of fact they never changed the oil at all. If you love your car, and your money never go here. The owner needs to do his job and fire these crack heads.

Quick oil change and a little clean up these are your guys.

If you want a fast and good oil change this the place to visit.

This place is horrible. They take no responsibility for their mistakes and try to blame everyone else but themselves for the mess they make. Id rather recommend anywhere else if even ok service is what your looking for. Never again.

I just came in to top off my fluids because they didnt add windshield wiper fluid and not sure they really put all quarts of oil because I am already 1 quart low after 615 miles. I dont have a oil leak. I had to change oil because i was already at 6k miles over and oil was dirty. Been waiting 35min now and a couple guys standing around and when I look at them they approach the only car in there and start working on it together.

Young man named Matt helped me and my family out with are car great customer service very helpful

I just want to thank the guys that changed my oil today, they went above and beyond! The customer service here is excellent!

They are very dishonest!! I was over charged for my oil change! after the fact that I was quoted $54.99 for the oil change and ended up paying $78.99. Before I agreed to do the oil change I asked how much it was going to cost to get an oil Change one of the workers told me $54.99 for synthetic oil for your vehicle, I agreed to do the service there because I was around the area. I normally take my car to the dealer for the oil change and this time I just decided to try Jifffy Lube since they were going to charge me about the same price that I pay at the dealership. After they were done one of the workers there by the name of Bobbie told me its going to be $78.99 to him that it was a mistake because I was quoted $54.99 before I started the service by one of his co-worker. He didnt care what I was telling him and acted like it wasnt his problem I was very disappointed, even after I told him I wasnt happy and that I wouldnt be coming back he still didnt care!! Jiffy Lube you have lost a faithful customer!! wont be returning!!

Good service, i got engine oil and transmission oil change, and new filters including Air. Friendly staff.

Nice service

I am going to give the employees the benefit of the doubt because it was 8:00 am and maybe these guys were tired from their Saturday night adventures. However, the two guys I dealt with were mean looking and acting as if I was a vacuum salesperson. The service man taking my order was very short and I felt that he didnt want to service my vehicle. Than a Hispanic employee walked up to my car as if he was a gang banger getting ready to fight. (Really, who does this). I immediately put my car in reverse and went to Pep boys. If I am going to pay double price, I want it in a friendly business. Maybe the ownership has changed because I have taken my car here before and never experienced such lack of service.

What a rip off! Guy tried to charge me $94, when I usually pay $69 at other competitors. Don’t recommend this place at all!

Over priced compared to competitors. Came to Valvoline right around the corner and saved $20 on an oil change.. they were charging $80-$85 on a 15’ Prius and the competitor is only charging $65 after my coupon here I’ll get it for $49.95. Step your game up, boys

So thorough and efficient for a reasonable price #

Quick service. In and out. Staff is friendly

The staff is very helpful and friendly,

Got a conventional oil change, liquids and tires pressure check. I dont think they actually did the tire pressure check. The next day the dashboard light was saying the tire pressure was low.

Needs to work on social distancing

Fast friendly service

$60 dollars for an oil change, rather do it my self.

There is always a problem in this location ..cant get a change of oil here is always samemting happening.

Place says it opens at 8 a.m. Its 8:15 a.m. and still nobody here to open.

This place is a RIP OFF... $140 For an oil change

I will never bring my car back here again. They said that they checked everything n that they vacumm the floors thats a lie. They charged me $65.00 just 2 change the oil. N then they left my car door opened n my wouldnt start.

They don’t deserve one star every extra quart is 12.99 gave us a $10 coupon off of a $300 purchase horrible fraud

Kinda ghetto

Fast nice effective service

Oil change$35 more than discount tire why?

They had to order oil for my truck?

Fast and friendly

High cost, not great customer service.

Professional and caring.

Fast friendly service

Less then 20 min!

👍🏾

NOT SO GREAT

I wouldnt recommend.

Fraud

Professional

Excellent place

Paying $ 72.99 for an oil change and having the oil filter not changed is a bad job because thats why you are paying to have it changed ... thats why before leaving the place to make sure that what you are paying for it Do 100% .. I came out very happy because in less than 20 minutes they had already delivered the car to me .. I got confused .. I drove about 200 feet and checked and it came out that the oil filter had not been changed ..

Very good service

We do not like this place because once we went to change the oil to a truck and they did not tighten the oil plug and was pulling it, they are inept.We have gone to the jiffy lube that is in Perris by the case rd and there yes excellent service and very friendly workers there !!