My cars battery had a bad cell and would not hold a charge at all. Everything on the car is electronic so there is really no way to do anything without power. The car was face in a garage, in park, with the parking brake on, and the steering locks when the car is parked. The first service that came out was able to get it into neutral, but with the brake on and the steering locked, they were still not able to move the car. They left and my insurance company tried to assign two other providers and both of them said they could not help without even coming out. Then my insurance company called Accelerated Services of Mooresville and they came out with the proper equipment to either get the car started or if that failed to put it on wheel jacks to get it out of the garage. In the end the starter they had got the car started and they were able to get it out of the garage and onto the truck (they had to use the starter again to get it off the truck because the battery had already discharged). The two gentlemen who came out were very professional, knew exactly what they were doing, and had the right equipment on the first visit to address the problem. I highly recommend Accelerated Towing Services of Mooresville.
My daughter broke down on her way home from college en route to Georgia in North Carolina. A parents nightmare! her car was towed in a timely manner. Upon arrival we were greeted with professionalism, definitely would highly recommend Accelerated Services
Brandon and his girlfriend were excellent! They did a great job and were extremely friendly. I called Scott (the owner) on Sunday morning and he confirmed that they would pick my truck up on Monday. I wasn’t expecting to get someone on Sunday morning early!! Great customer service!
We called around 9:00pm on a weekday, and they sent someone out in 45 mins for a really fair price. Thank you so much!
I’d give 100 stars if I could;) Brandon is top notch when it comes to customer service. He took very good car of my car. I will use him again and would recommend him to all of my family and friends.
I was really impressed by this business! I broke down on HWY 77 S and they responded very quickly even though they had other calls. They even looked at the car to see if they could find out what happened. The employees were professional, friendly and the price was reasonable!
Easy transaction... Beth took good care of me.
Cody was great while dealing with my 2016 M235i. I didn’t have a tow hook so it was a pain to get it on the trailer, but he was super helpful and didn’t give up on it. I would recommend them to anyone (:
Very friendly, fast and knowledgeable.
They came sooner than expected even late at night. Really helped me in a tough time. Very friendly. Great rate for a tow. Awesome service. Genuinely great people. Highly recommend!
They responded quickly and pulled two Jeep’s out of the mud for us. Will definitely be my first call if I need any of their services.
Great service, personable, and timely !
I was almost rear ended by one of their tow trucks and when they passed me they flipped me off. Doesn’t say much for their drivers. We all need to slow down a bit and watch out for others on the road
Excellent and prompt service. Friendly and helpful staff. More than fair pricing. Ease of payment options. Will definitely use in the future.
Excellent service! If you need a tow, this is the place to call. Quick response, friendly and reasonable pricing. This is our go to tow service for our local repair shop. Highly recommended!!!
Car broke down in Mt Mourne after over an hour wait still nobody showed up. I’m pretty sure I read that someone could be dispatched to my location in less than 30 minutes. Thankfully my car started working again and we made it the last three miles home. I’ll give two stars cause someone did answer the phone at least.
Great company. Very timely. Honest people and easy to talk with! Very reasonable on prices. I recommend accelerated towing to anyone in need of some road side assistance.
Excellent service! We needed our car towed around after it died on us (on 485 at that) and both times we needed them they were quick, friendly, and very affordable. They made what was an already stressful situation way easier and we would definitely use them again (though I hope we dont have to!!!) and highly recommend! Thanks guys!
Fast and friendly. One of the best tow companies I have used. And pricing is fair
We are driving from New York back to Georgia and our car broke down at 10pm when we were just 5 hours away from home. We called Accelerated services and Johns calm kind voice put us quickly at ease. The closest auto repair place was 41 miles away and John quoted us a fair price and said he was on his way. Then 5 mins later he called back and asked us a couple more questions about what was going on with the car and diagnosed the issue and taught us how to fix it over the phone just out of the kindness of his heart! This is one genuine guy and if he can’t diagnose the problem over the phone I know he would tow your car quick and for a fair price. I thank God we called John tonight. He was a true blessing!
I was very pleased with the fast service I received.Before I was able to get to where my car was with the key the driver was already there and had everything ready to get it on the roll back.My driver was extremely fast and very well mannered.If I could give it more stars I would.Would I use them again? Yes I will be calling them if I ever need a tow again.Thank you for making me feel like someone cared instead of making a quick dollar for the day.
Quick to respond. Professional and easy to work with. Better rates than the competition as well. Would recommend to anyone in and around the Mooresville area.
Super helpful and honest. Speedy service and very helpful.
Excellent service and they are extremely professional and quickI would call them and recommend to anyone that needs a towing
We had car trouble in Mooresville, NC, while passing through. Its hard finding a towing service on a Sunday, but Scot got to us quick. Id recommend them if youre looking for a reliable tow truck service.
Today it was Scot to the rescue. We broke down on a major highway in North Carolina. Scot was on the spot very quickly, was very competent at his profession. He made sure we were safe and got us out of there right away. He towed our motor home to our required location and checked to see again if we were ok. Having a short conversation with Scot revealed he is a good businessman and family man. It was a pleasure meeting him and doing business with him. If your ever in need of his kind of services, Scot McIntosh is your man.
The best option for 24-7 towing needs. Used them twice in less than 24 hours dealing with a flat tire and was very impressed. Support your local businesses like these folks. Right off highway 150 in Mooresville.
Great service, fast response- driver was very professional and took extra care with the corvette . Thank you
I hired this tow company to unload a car and boat off of a flatbed trailer. They were timely and completed the job quickly.Excellent company
I looked my keys in the car in a very hot day. I called Accelerated Services and within minutes Scot was working to unlock my car. Fast, friendly and reasonable price. What more could you ask for!
The service at Accelerated Services of Mooresville was outstanding. Their quick response time and helpfulness was greatly appreciated after my accident. They took a stressful situation and tried to help as much as possible. Thank You!
Driving uber and had a flat. These guys were Johnny on the spot! Got me up and going again. If youre ever in the Mooresville, Lake Norman area, give this company a call. They really know their towing!
The gentleman that answered the phone was so kind and stepped me through tricks to get my car into neutral. I ended up not needing the two but the patience he showed in a stressful situation will not be forgotten.
Starting your day with a car accident can really be awful, but I am really glad Scot and Zack came to get my car. I was treated like family! They took such care of my car (really I was super impressed) but they also took me to two auto shops (giving me helpful insight along the way, which I am so incredibly grateful for) and even took me home. I have never had such great service anywhere! This is what you call above and beyond. I cant explain how much this is appreciated. You will not be disappointed with the service you receive from this company!
I have used them on two occasions and they were great each time
Great group! Very professional, knowlegable, and good humored. Saved my night.
Didn’t show up. “Lost my reservation” then didn’t call me back to reschedule. I texted 3 times and called twice. Terrible communication. Do not recommend.
Excellent service and fast response!!!! Will definitely keep them in mind if we ever need them again! (Hopefully not) lol
Great service
Quick Fair
They arrived within a half an hour and had me on my way within 10 minutes.
Very spectacular and flexible! My first and only pick! Call them first!!!!
Friendly, fast service! Have cash ready and you save!
Great service with an extremely fast response.
Good people.
Good service