We love going to discount tire, especially the Moore, OK branch! The service has never been anything but professional and they are always quick to get you taken care of. Even if you have to wait when theyre busy someone checks on you and makes sure you have been taken care of. Weve used discount tire for four vehicles so far and have been pleased each time! If you have any tire needs I would definitely recommend using discount tire.
I did not have a good experience here I felt like they wanted me to buy new tires instead of patching the ones I have. So I went to House of Flats and what do you know they had no problem patching them. They did exactly what I asked them to do. House of flats, these guys are great and the prices were too.
Called Discount tires to try and help a customer out. Staff are awesome and they are patient and very informative! I will be calling them again when needed.
I needed to seat the bead on a wheel and tire. They instantly got to work and didn’t even charge me. Great guys, will come back.
Michael K. was professional and helped me find the perfect tire, and had it shipped fast so that I could complete my road trip. He made my visit the absolute best it could be. Thank you!
Absolutely appreciate the great customer service at this location. They were busy and made time to change out a tire. They are a wonderful resource to the community! #Thetireangels
They are friendly and be patient with me that I am deaf and they are wonderful people
Go see my man Will! He took the time and made the calls to get exactly what I wanted. He kept me in the loop on where everything was at and hit me in and out as anticipated! Keep up the great work!
As always, amazing service! I came in for a rotation and balance but ended up needing two tires before my trip. They were super nice and didn’t attempt to upsale me, they worked with my budget (especially with knowing I wasn’t planning on buying tires today). Will never get my tires checked by any other tire business!
This place is a joke. Ordered tires online to get up there for them to tell me they are discontinued and only gave me a choice of only one brand tires to choose from. When I asked about prorating different tires the employee said he would just refund it that was the best he could do unless I wanted to come out of pocket more. I just feel like they were not willing to work with me to gain my business.
Friendly staff. Efficient service. Good value. What else do you want.
Called them to get a price on 4 tires at 5:30 in the evening. I got a great price, and they told me if I could get there before 6:00 I could get it done that evening. I was there at 5:40 and was pulling out with new tires at 6:15! Well done guys.
I cant say enough good things about this store. Always helpful, knowledgeable and professional. Need tires or have a tire issue.... this is the place to go!
Bought BFG AT T/A KO2s competitively priced between Discount Tires, Sams Club, Costco and Tire Rack. Outstanding customer service, was able to work me in on short notice. Will be back again!
They were freidnly and helpful but they were extremely busy. Must have patience when taking your vehicle there.
My experience here was outstanding!! Kyle helped me get new tires and went above & beyond to help. They fixed my tires fast and the prices are reasonable. You don’t find customer service like that very often and I’ll definitely go back.
I am a regular patron of Discount Tire. I went in with a newer truck with a concern of a nail in my tire. Kyle jumped right on it and had me show him the tire. He went and got some pliers and soapy water to check for leaks. He pulled the nail out, determined it was safe and set me on my way. Talk about great service and peace of mind! Thank you Kyle. Thank you Discount Tire. The only place to buy tires. Seriously...
They were very friendly and walked me through all of my options because I was fairly clueless. Got all new tires for a great price with warranty and they got it done quickly with the amount of people they were handling. Will definitely come back here for my next set.
I needed one tire due to a blow-out on my 2000 Silverado with 208k miles. Im running on the spare. I like it that a good replacement tire was available for $117. The sales guy theorized that the wheel rims were bad and said I needed a set of fancy wheels. Today must be wheel day as the same pitch was made to the guy in front of me. OK I get up-selling. I opted for just a tire. So my total was $158.90 before tax. Certificate for Refund, Replacement is $18. But what the heck is Installation and Life of Tire Maintenance for $21? I expected that the spare would be returned to storage underneath the bed but it was thrown in the bed because the tech couldnt get the cable to come down. So this 72 yr guy took the truck home, got the tool out, got on the ground, and cranked down the cable, and returned the spare to storage. So I can only surmise the tech just didnt want to screw with it.
Got towed here with a flat, less than an hour before they closed. I had been on the phone with them as my situation with getting there got later (getting a tow took hours). Because I had contacted them, they went above and beyond to make sure I still got my car back with a new tire that night, despite being about 5:20 when I got there. Excellent service and much appreciated.
The guy who helped me answered my many questions with clarity and patience. They were extremely busy, but I was made to feel welcome to ask anything I needed to know and given details I hadnt considered. Ill be making my appointment soon!
I always come to this Discount Tires! These guys are great. They do a great job. They are always respectful. And they greet you with a smile! Thank you Discount Tires!
Very fast, professional, best prices, and nice. Great people at that shop. Easiest interaction with staff. Will probably not go anywhere else ever besides here.
Always go back, great service every time!
Very friendly staff excellent customer service
Well I enjoyed speaking with a young man named Gabe. Very polite. Did not make me feel rushed. The one other gentleman who helped us made me feel rushed and nervous. Any way they matched a competitors price. With a few dollars to spare. Will see more tomorrow when the tires get put on.
Variety of tires is excellent. No sales pressure. Fast and professional service.
Staff was very helpful and friendly. Got a good used tire for a good price with quick service.
Great experience quick and easy with knowledgeable staff!
The manager and Michael helped us out and the did outstanding and Michael was super helpful on balancing and rotating the tires. Quick as well along with suggestions on other tires! We are from out of state but always stop in when in town to get everything looked over!
I try to buy all my tires here always friendly service
I originally went in to get a flat fixed, turns out I had a cracked wheel. I was told they had to order my new wheel. Had to reschedule twice due to my busy schedule. I finally went back to find out that they received the wrong wheel for my truck. The associate at Discount came back with a great offer on a set of new wheels and new tire pressure sensors. I didnt like the wheels that they had in stock so they ordered the wheel for me again they even rushed the order for free. The manager even gave me some gas money for all the trouble. Discount Tire certainly knows how to take care of thier customers. That is why I will always be a Discount Tire customer. Keep up the great work Discount Tire!!!!!
First time customer and the experience was great! I went based off of word of mouth reviews and Google ratings. I had a flat and they were able to get me a good quality tire and back on the road within an hour. The big plus...they were sanitizing the card reader for transactions between each guest. I felt taken care of.
Somehow I managed to get two nails in two separate tires and they fixed them for free, gave me an estimate on my tread wear and done in less then 45 minutes. Great overall experience.
The Moore store has always had Phenomenal customer service. I went down to the store in the middle of the afternoon to get a flat fixed. They were really busy due to servicing not only there customers but the shields location as well. I was told 3hrs max from start to finish. Francisco noticed it was getting close to that mark and knew I needed to be out by then and saw they had not got me in yet. He got out their and got it done. I was gone 10 min before I was quoted. I think adding Francisco to the team was the greatest idea ever. He goes above and beyond for the customer and always seems to have a smile on his face no matter if the line is out the door or its slow. Because of Francisco, management and the rest of the team I will always be a customer and recommend this store to everyone.
Great price fantastic customer service got new rims and tires for under a grand installed
Excellent service, in and out in one hour with an appointment. Definitely will be back due to my experience. Professional and helpful all around. Thank you!
Went in for a tire pressure check and I didnt have to wait even a minute. The tech was right out to check my tires and he was very courteous and friendly. Everyone is masked up there. I was back on may way in no time.
Always recommend this location. Visits are hassle free and pleasant. I wish more places were as friendly and efficient as the Discount Tire in Moore
Great service. Employees are honest, knowledgeable & friendly.
Had appt..got in and out withoutlong wait.
Fixed my tire by pulling a screw and a nail and patching it! Didnt charge a dime! I will definitely buy my tires here when I need them!
We buy all of our tires here, the service is the best! I took my 2016 Subaru in because I had a nail in the tire! Antony took great care of us, the tires we did not buy there because they were still the original tires. They fixed it in about 45 minutes and charged us NOTHING!! We said but we didn’t buy the tires here and Anthony looked at us with a big smile and said “we take care of our customers” how about that for customer service!
Awesome service awesome people definitely recommend them!!very clean store too
Stood here for 20 minutes and no one even asked if I needed any help.
Wouldnt buy tired no where else
Amazing crew💖 timing was quick in and out. Thank you customer for life
Decently fast service, good prices and the staff are always nice but I seem to always have to go back for them to correct something. This time one of my wheels were not balanced correctly and caused vibration at high speeds. Hopefully it is fixed now, well see.
Had a flat. It couldnt be fixed. They didnt have tire in stock, but did at their location in Norman. Caleb went and got the tire. Donnie was able to look up my DT credit card (didnt have with me). Wanted to use for rebate. Everyone there did their jobs very well. Very impressed as always. Is why I only use Discount Tire for wheel or tire needs. Thank you very much.
Kinda pricey but guys offer discounts rims was bent got new rims and rubber car doesnt shake anymore even going fast on the highway car is stable. Good place to get tires balanced.
Got us back on the road in no time at all appreciate it guys 💪💪💪
Quick tire check on the motorhome. They did great on the outside tires but couldnt do the inside dual tire.
Needed a couple new Michelin tires, was in the bay at 8am when opened, driving off by 8:15.Not a lie, my invoice says 8:15.You wont find any where else better than this place.Love itThank you Discount Tire in Moore!!!!!!
Absolutely terrible. They said that they would patch my tire so I scheduled an appt. I then dropped it off after they said they looked and said they would fix it. I got a text saying it was ready for pickup. I went to pick it up and it was not fixed and completely flat. They said they couldnt fix it because there was tread wear on the inside but it was not even on secondary rubber yet and I could still see the tread. Keep in mind this was after they said they could fix it and three hours later. The wheel itself had some scuffs on it after getting it back like it had been leaned against something or set on its face. After trying to question the manager named Luke he would barely look at me and seemed very timid and unwilling to do his job as a manager to deal with a customer. He made sure to stare me down once I was in the car and leaving though. Also no one offered to sell me a new tire, apologize or anything so I left. Ill be calling corporate on Monday. Ive been a long time customer here but probably will not be coming back. At least until Luke is gone or changes stores. The techs are great though.
People ate friendly but you have to watch out ladies they tried to sell me things for my car I didnt need. Always get second opinion.
Always have treated me great, they will match prices and beat them without a hassle!
Switch crom their 240 store to this one... ...Great group,at this location.Thx, Kyle!
I bought three tires here about two weeks ago. They were friendly and helpful. Dont expect much more than friendly and tires.
They worked me in an appointment even though they were really busy, but I accidentally went to Hibdons and they helped me.
Very helpful, would recommend.
Great service as always. 😊👏
Everyone was friendly and courteous and they have free tire repair regardless of where you purchased the tires.
Very efficient nice service
Helpful staff and was in and out with a new set of tires in an hour.
Luke and the rest of the discount tire crew are awesome and knowledgeable.
I have used this place many times, with little issues. Until today! I ordered tires for my wife, told them she would be there to have them installed. Made an appointment that they said they would meet. When she got there, they made up an excuse about the tires not being there for 2 more hours. Hey, how about a call??? You had my information. Poor customer service this time. No excuses. Call the customer when you are going to inconvenience them!
It was close to closing time and it was cold. They took care of me. They were great.
Great team and customer service, got me in and out giving covid complications at a reasonable fee definitely will be coming back.
Very fast and prompt service
This is my first time leaving a review and I thought it was completely necessary to do one this time. A worker by the name of Dawson was GREAT. I knew I would like him the moment he walked through the door. He helped me understand everything what was going on with tire problems I was having. I was in and out in no time. I was also mindful that this is a busy business and that patience is expected at the time. The other workers looked helpful nonetheless, but Dawson was “The Man”.
They were pretty good. They definitely tried to upsell you on everything. However, they were willing to teach me more about tires and how to determine if they need a rotation or new tires.
They were quick and very helpful. All chairs spaced out in waiting area! Carson was a big help. Thank you guys!
Tires were low from the cold weather and the guys pulled my car inside and checked all my tire pressures and made sure they were at the proper PSI.
As soon as I arrived I was greeted by an employee of Discount tire. They answered any questions that I had. They were all so very nice and made getting tires an enjoyable experience. I definitely recommend this business to everyone! 😁
Carson was fantastic. He was super professional and able to tell me everything about my tire while keeping social distancing in mind. 10/10
Went in for a flat fixed came out with two new tires for the front of my wagon really pleased with the service and the price
Great service, great tires, good prices!
I have been a long time Discount Tire customer, and have usually been treated very well there. I went in to get a flat I had fixed a while back, and was told by the staff that it was irreparable and that I needed new tires. I went down the street where a local business had no problem fixing my flat. Whether out of laziness or lack of knowledge that I was not able to get my vehicle serviced I will not be returning for any type of service after being mislead by the staff. The staff was friendly but the level of customer service was below what I usually expect from Discount Tire.
Great customer service and prices! I purchased 4 brand new tires for my truck.I was in and out very quickly.
Don’t waste your time going elsewhere...We will only use Discount Tire in Moore from now on.Luke is a blessing. I am grateful for honest people who want to take care of their customers. This place is top-notch 👍
They were great about getting me in and out within my forty-five minute appointment window. They were willing to haggle with me over new tire prices. BUT they overfilled all four of my new tires and I had to stop by a different location the next day to get the correct tire pressure.
This tire shop used to be the best shop in town like 7 years ago in and out quick, now no matter what you have to do you are in there for atleast 1 hour, i showed up Tuesday evening at 4:30pm to rotate and ballance my tires and they said itll be ready around 6. Personally this is unacceptable... In the past i took my car here to check out a noise, the tire sensor fell into the tire and they made me replace the tire because the sensor “ate” my tire. I dont know if they damaged it or what but everyone ive talked to says a tire sensor wouldnt eat a tire to the beads... I would definatly never recommend this location atleast. Thanks for reading and hopefully it helps you.
Every time I go there the employees are respectful and helpful. However, can we get more than one or two guys at the front desk if you are going to make the buying process for tires take so long. Good on discount for creating enough business that the lines are full. But I made an appointment, stood in line for 10 min three times now and didnt move a foot. Perhaps get a ticket system, call a number, put a tv in the lobby and let people sit down and watch the news. Process improvements need to be made here. You can waste half a day there.
This place never disappoints! My fiance has two left side tires went flat, I was able to air them up and drive her vehicle down to discount tire. The attendant came out to inspect the tires, and we told him that the tires were constantly deflating. he checked the tread on the tires and let us know that the tires treads or in good shape and that he would then check to see if theres a leak before actually getting us a new tire so we wouldnt have to waste our money. About an hour and a half later he called and let me know that they were able to find the leak, and plug it and they wouldnt charge us anything for the service. weve been using a discount tire for over 3 years for other previous vehicles and every time weve had any issues with any of our tires they have been fast, friendly, courteous, and always thought about how we could save our money, and not just about how they can make money off of us.
Friendly just couldnt use my tax free card
Super quick. Great service.
Luke is who I primarily worked with, but their entire staff is great! He went ABOVE AND BEYOND to help me work within my budget. Ive been told the owner empowers his employees to work with you in this regard. I commend and thank you for that!! I couldnt afford a $500 new wheel; he referred me to someone who could repair mine and saved me well over $600 that I simply didnt have. A pothole on 89th ruined the tire and damaged the wheel. Now off to file a claim with the City and try to get reimbursed. **fingers crossed** The store is always clean and again, all staff incredibly friendly and helpful. LUKE, thank you again for your outstanding service and help!! See you guys soon for rotation and balance! 😀😀😀
My tire had a leak and I was concerned about driving on it so I called up there by and they were able to replace the tire for me right before closing. They were all so kind and helpful. Thanks guys!
Always the best service, fast, friendly and polite.
Excellent tire service.
Always the best service and timely repairs
This was my first experience buying tires without my husband. I stopped in to see if I could get an appointment for tire replacement, but they did the job right then. I felt so welcome, and I was very comfortable dealing with Discount Tire in Moore. I received exactly what I wanted, and got no pressure to buy anything more. Donnie was most helpful in explaining everything! I will definitely tell others about my experience, and this will be my place to have anything done that relates to tires.
Best tire shop around... Good people and they are quick and knowledgeable...
Got four brand new tires and warranty for a GREAT price. GREAT customer service! Not sure who I talked with in the phone, but he definitely sold me on going there, and then Donnie was great in the store too! Forever going back!
Probably the reason I dont give them a five is it is a tire shop and who likes to be in one of them? However I have used this shop for a few years now and have never found them to try to sell me unnecessary repairs. Been satisfied with the product and the service. its just not fun to spend money on maintenance but its necessary and important to keep the family safe. This is a good choice if you have the need.
I’ve always gotten my tires worked on at this location for years but today they really disappointed me. I came in at 1:15 to get a nail patched on my car. Mind you I have called several times and asked if I needed to make an appointment for work on my tires to make anything faster, i’ve been told twice appointments didn’t matter and they could get me in and out. Today, I dropped my car off & when I came back my car was still sitting in the parking lot with no work done. When I went in to ask why my car was there for hour and twenty minutes but hadn’t been touched, the response was “well we had a few appointments come in right after you.” But I thought appointments didn’t matter? & now I have to be late to work because “appointments supposedly don’t matter” That just is not right or professional in handling time or customer care.
We had a nail in our tire so we took it there. They had to order the tire so we put spare on and came back. The guy that had helped us before when he saw us immediately got the tire ready and put it on. I was very impressed. They also have the best coldest water.
Ive used this location and the one on SW 3rd off I-40 and I have never received bad service or bad attitude. In fact, the staff bends over backwards to deliver top notch service and to be helpful even when its a no charge service. They have my future tire business.
My Toyota is passing 250,000 miles, and with only two exceptions, every tire Ive put on it since the originals wore out has come from Discount Tire. (The first exception involved a cut sidewall while I was traveling, and there was no Discount Tire around, so I had to buy a Walmart tire . . . the second was on a Sunday and again I had no choice but to go elsewhere). All of my experiences with Discount Tire have been great. Good prices, great service, quick turnaround . .. What more could you ask for?