I had a large item to wash and the large capacity washer did an excellent job. I was not familiar with the system of loading a card to pay and also unfamiliar with how to operate the machine. The attendant was right on the spot to assist! She was wonderful, extremely helpful, very kind and very sweet. The other patrons were nice as well. This place is clean, efficient, and staffed with wonderful people.

I do my laundry in modern machines and then clothes come out bright colors with no wrinkles thats the laundromat theres only a couple in town. Dry cleaners all over havent tried them.

Very nice laundromat. Clean, staffed & uses card that you can load with cash or debit card. Have industrial size machines that are very quick. Drop off laundry with a 4 hour turn around is 1.15 per lb with a 10 lb minimum. Will return!

My clothes washed beautifully here. But the laundromat is so confusing. I didnt understand the system of how much things cost to wash or dry. I had to buy a card and put money on the card. But the machine never let me know how much it cost to do anything. I love the wash, but the system is very confusing. Would I recommend it? I cant say yes or no because I never knew how much it cost me to wash or dry. I just put $20 on my card and washed one load. I dont know how much is still on the card or how much it cost to wash or dry. Thank God I had enough.

Went to go dry clothes and all of the washers were taken as well as the dryers. Most of the washers were done but nobody to claim there clothes had to wait almost 30 minutes just to wash

Dear Jim Massey LaundryDecatur StreetMontgomery AlabamaDear Customer Service Desk -I just thought I would relay to you that Ibelieve you do get an award for HolyRolling!M!!! My brand new auto and bdelivery back-upa disabled ( or brokent a.BREWBAKERis too busy and backlogged to fix them. )I have a laundry machine but I went outoccasionally to drive throughs and afairly sized mountain accumulated.After service I sunbathed reviewed myactual data supercleaned!!! and spentthe National Day of PRAYER reflectingand editating be on the word. JS- UMThank you JM!!!

Have been going here for 2 years. Always washers and dryers available! Friendly staff as well.

I had a very bad customer experience my first time here but someone reached out to me and took care of my concerns. Thank you so much for helping me out and turning my bad experience into a better one. I hope the customer service here gets better after my situation. Again thank you. FYI by far the washers and dryers here are the cleanest I have ever encountered at a laundromat. Keep up the good work 👏

Good clean place... and the machine actually work right

Huge washers and dryers. Doesnt take much $$$ to use.

Helpful staff. Clean enough.Everyone has a Mask on.26 Minute Wash Cycles on the smalls, medium sized, and JUMBO washers.Dryers can have time added in intervals of 5 minutes.Closes at 8pm.

New machines and clean place. My first visit but will definitely go back again.

The staff here is excellent. Always very helpful. I use the drop-off service, and they are prompt and do a fantastic job. My laundry always comes back nicely folded and smelling and looking clean!I took off one star because management needs to add a tip line to credit card receipts. I find the lack thereof very disrespectful to the staff.Dont forget to tip!Edit: removing another star as they dont give their employees paid leave for sick days. Thats just gross. And sad for the employees. But also disgusting. No one wants a sick person washing and folding their laundry.

Good place, and the location is great

A good place to do laundry and also you can drop your clothes off and they will wash them for you. Also you can leave your clothes there to be dry clean the laundromat is clean and the outside is also.

A little expensive but worth your money. Huge washer and dryers and great place for relaxing while you do your laundry. Great customer service and welcome..

The place is very nice with very nice equipment... I just don’t understand why you can’t come in and do a laundry service at 7pm if the laundromat doesn’t close until an hour later at 8?

My dryer went out at my home and I had to come here to dry my laundry. When I walked in I was completely lost but a very nice staff member walked me through the process. She didnt mind helping me and I love the cards instead of quarters. The second day I went back a different staff member answered my question with no problem.The dryers are super fast and really nice. I didnt use the washers but all machines look new.The price to wash a load seemed a bit high but I guess its the quality of the machines that determine the price per load.This place is very clean, the staff members are very nice, and I will definitely be back

Clean, and i can alwaus find a washer and dyer. I love the card instead of using cash. Iys one the expensive side but you get what you pay for.

This place is terrible. The customer service is truly horrible. So disappointed with the service i received really bad

Love that you dont need cash! Always clean!

Clean place 👌 good help friendly people

Clean and great working machines

Love it....my experience was very good....love the reloadable cards....it exceeded my expectations when I was forced to use a laundromat while waiting for my replacement dryer to arrive....I washed my clothes at home and dried them at the laundromat....it deserves a 5 ⭐️ rating!!!!

Wonderful 👏

Cleanest laundromat around, people are really nice and would call me by name when I came it

Always clean and feiendly

Neat, Clean, and efficient... Was from out of town and was able to drop off clothes to have laundered and pick them up the next morning for $10. Couldnt have been a better experience.

Support clean, one of the nicest laundering locations Ive ever seen. They accept cards, not just coins. They carry detergent, and offer drop off service.

Always a good and safe place to do laundry. Staff on hand to help if you need it. Love this place!!

Love this 1...it has super washers, you can wash your whole house here

How much per pound is drop off service

Very clean and nice. Employees very helpful also.

Very rude manager by the name Dyann....I asked a simple question about how many loads the washers would hold. She never looked up from the computer and replied that she didnt know....the big ones take 75 lbs. and the smaller ones take 55 lbs. When a lady of different ethnicity walked in she happily responded to the same question I asked with The large ones take about three loads. The place is clean but staff is rude and unhelpful especially to be the manager. Thank God there are signs that I later found stating howasany loads a washer holds.

Its pretty clean.

Cleanest laundromat on Earth! Drop off service is a little pricey and staff are incompetent/lazy.

Good machines, clean and WiFi in range

Wash better than the machines at school so Im pleased

Clean, well staffed, & the equipment works. You dont need a fortune in quarters. Actually, you buy a card at a machine.

Didnt go there.i did use to work at the plant downtown

Clean always & helpful staff. Very pricey but worth it.

Nice, clean convenient and friendly trustworthy staff, recently dropped clothes off here and despite the late drop off chasity was wonderful, proffesional and very courteous. We got our clothes back that night which I didnt expect. she also made sure to keep safe the money that was forgot about in some pants pocket and returned it upon pickup. Thanks chasity, I appreciate you! I highly recommend using this laundromat. Free WiFi is a nice plus as your washing.

I am employed with Jim Massey and enjoy what I do.

Very clean. Helpful staff.

Best facility I seen in a long time. Clean, professional services,

Good..very clean

Clean always have washers and dryers available

Very clean environment and facility!

Great Service Great Prices

Very nice and helpful people

Very clean, new machines of different load capacity, card use instead of quarters and free coffee!

Great

Very clean and well maintained!

Very clean laundromat with friendly staff.

Love the experience

The machines a bit pricey but they work really well. Newer machines and the facility is clean.

Clean laundromat friendly workers

Always do my laundry while in Alabama

Love the big machine

Best Laundromat in Area.

My dry cleaner service for my clothes.

Very affordable, neat and clean

Great

Very clean place

Excellent

Best

Nice

Why is there coffee from business open until noon, there are 4 sizes of washing machines, internet