I couldnt be more happier being a client of Tyna Carters State Farm office. Tyna along with her staff, demonstrate a high level of professionalism. Tyna and her staff not only provide exceptional services, they genuinely care about the needs of their customers. I have not regrets about choosing Tyna Carter office to take care of all of my home and auto insurance needs to include life insurance. I highly recommend visiting Tyna Carter and her staff where they treat you like family; you will not be sorry!

DeVante Dwyer was very helpful and knowledgeable on discounts that pertained to me. He was very efficient and prompt in returning my calls. Thank you, DeVante for making my transaction simple and stress free! You were very informative and patient. Thank you again for excellent customer service!

I am very impressed with the service. Devante represented Jake from State Farm well. He was very thorough and knowledgeable of each policy that we discussed. I can describe this company as attentive because they didnt delay or waste time on any policy that I inquired. They were on it. I will definitely recommend this particular State Farm for all of your insurance needs. And a special thanks to Tyna Carter and her associates for sending me a card for my birthday. (Which is more than I can say for the last company that supplied my insurance needs for well over eight years.)

So sweet and understanding! She helped me with my dads life insurance, house and car insurance after my dad passed. Im thankful for her professionalism and support through a hard time.

Tyna Carter has been my agent for more than 7 years. She has helped me with all of my insurance needs...car, home and life. She has also helped me prepare for my childrens college future with 529 plans. She is always available to answer any questions I may have. She doesnt rush off the phone, she takes time to make sure Im satisfied and able to make knowledgeable decisions concerning any changes to my policies.

It was so easy and quick I couldn’t believe it!!! Devontay (sorry if I spelled your name wrong) was absolutely WONDERFUL!! Keep up the great customer service guys😊

I was looking for insurance and with so many agencies reaching out to me it was overwhelming. DeVonte Beck stood out from the rest! He was extremely helpful and informative. He was never pushy or made me feel like he was trying to get a sale. I genuinely felt like I was in good hands, although that is Allstates slogan, in the end it was State Farm and Mr. Beck who made me feel that way! Do not waste your time go ahead and call him first!

Devonte and Jaquan emailed me an insurance card at the drop of a dime! They were both very professional and understanding!

Outstanding In Every Department!

The staff Devonte has been very professional. All questions have been answered in a timely manner and efficiently. All my insurance needs are met currently and plans for additional insurance is on the books for a future date. I appreciate their services.

I didnt realize I called her close to closing time, but she answered my questions and gave me advice about my concerns. She was very nice and cordial.

Good and responsive people.They respond everytime we need a help or have questions.Devante and tyna is one of the best people I have worked with.

If you need insurance that is reliable and reasonable with people who are professionals, please call Tyna Carter. I use her for all my insurance needs.

Very professional and helpful team! I recommend Tyna Carter and her staff for all your insurance needs!

I so love Tyna and her staff, they are the best. During this time and even before they have always been there to meet the needs of my family. YOU ALL ARE AWESOME!!!!!!

Tyna has always been there for me and my family. No matter the situation she and her team are open and willing to help.Lamar

DeVanté Beck was able to assist me with my cracked windshield. Very professional. Handle my situation on 3 way as if he was right beside me.

We have had car and home insurance with them for a few years now. Great staff and great service.

Very caring. Youre like family not a customer.

I have my house and vehicles with Tyna Carter State Farm ....they are very courteous and professional and get to your issues in a timely matter...love talking to them about my insurance issue and now I will get life insurance with them too...please call and talk to them to get what you need for insurance....my business insurance is next too...Streetz iz Watchin Detailing...please give Tyna Carter a call and tell her Dennis told you too

Great customer service. Friendly and welcoming staff!

Every time I visit this branch I have an amazing experience. Feels like family each and every visit. Tyna is very accessible and always takes time to make sure she answers any concerns or questions I may have. I have nothing but FANTASTIC things to say about her and this branch!

Tyna was great, she took her time working with me and talking me through my step by step policies. It was a pleasure and joy speaking with her

Mrs. Carter is professional in her job very kind and she took time to make sure that I understood my options. I will recommend Mrs. Carter and her staff to anyone. I AM VERY SATISFIED!!!!

Tyna Carter is a great agent. I’ve been with her agency for over 7 years. Always great service and she’s there when I need her. Her staff is wonderful and knowledgeable.

Professional and friendly staff! Ive recommended Tyna Carters to my family and friends.

Tyna Carter - State Farm Agent has awesome customer service and they are always available help. They are always helpful!

Tyna Carter thank you for all your great work that you do with state farm.

When calling the office her staff is very polite, and helpful. And when we join State Farm Ms. Carter Call welcome us to State Farm. Great Job keep up the wonderful work.

Tyna is an awesome agent! Shes very helpful. I do all of my business with her. Shes earned my trust and Ill be with her for life!

Tyna Carter started off as a great agent with great people working for her. Eventually, she hired people to harass you for additional services. Carter also got lazy. The problem came when I asked too many questions. Shes not the type to research anything.

I thought Mrs. Carter was a good agent. I actually switched from Otto Brewers office to hers because I THOUGHT she was a good agent. State Farm as a whole has been nothing but a nightmare since I began dealing with them. I just started my policy this year with them. The 1st month, I made my payment over the phone with the 1st office. I asked the secretary then if this payment would be automatically debited from my account each month so that I wouldnt have to worry about that payment. The 2nd month rolls around and I get an email and a statement in the mail about late payment and policy cancellation. I quickly call the office and ask why. The secretary explains that she never got my authorization to draft my account, so they didnt. So, I make the payment, and voila! same thing the next month! So they assure me they will get it right, but I say no, I will just call in each month and make my payment. Low and behold, THEY DRAFT MY ACCOUNT!! I had just paid the premium 2 weeks prior because of all the confusion, so twice in one month I paid them! Oh no, I only allot one payment a month for you all! So I request a refund and to switch to a new office. Instead of them just reversing the payment, they cut a check and I have to wait 7 days to get my money back! This really fires me up, but I remain a loyal customer to them and go to Tyna Carters office! And she does me the SAME DARN WAY! I call and ask why did they draft my account when they were UNAUTHORIZED TO DO SO! Sadie answers the phone and is so very rude! I say hi Sadie...no response...This is T....Lewis....still no response. So I tell her my issue and she STILL DOESNT SAY A WORD! I have to say hello after 2-3 minutes of silence. She then says, Umm, you didnt authorize us to take this payment huh? Sounding sarcastic and then says hold on. Mrs. Carter comes to the phone and tells me that I did sign an authorization for them. I say no maam I didnt, as a matter of fact, I told Raven, Sadie and the guy from the customer service line that I DID NOT WANT STATE FARM BACK IN MY BANK ACCOUNT! I told Sadie when she took my payment that I did not want them in my account because I had previously had issues with them doing that correctly. Mrs. Carter kept going back and forth with me until she saw the error, which was the info had just been transferred into the system and not changed when I asked them to upon changing to their office. She says that she could issue a refund that wasnt a problem, because AGAIN I HAVE PAID THEM TWICE IN ONE MONTH, but she NEVER ISSUED THE REFUND! In fact, the transaction is no longer pending in my account, they have taken it and not tried to reverse it. My guess is the hag cut me a check once again! I AM DONE WITH THIS SCREW UP OF A COMPANY!!!!

Tyna Carter straight lied to me about her office formerly being an Alfa agent. No reason to do it. But she just sat there and lied over and over. If she would like about something simple and unimportant for no reason, then what else would she lie about if one were actually doing business there?

I had nothing but good experience.

The one thing I would have anyone to know about Tyna Carter is that she puts her customers first and no one is a better listener than her concerning her customers needs.

Tyna Carter is not good to work with the staff isnt no better because

Great service and agent.

A great Insurance Company

Very nice!