After having worked a total combined 22 years in customer service, whenever I am handling business for myself or my family, I feel like I am a teacher grading the performance. On February 4, 2020, in the year of Our Lord and Savior, at Farmers Insurance with the Sue Raybon Agency, I give them an A. My mothers ceiling and insulation fell through on a Tuesday night, I reached out to the toll free number of Farmers insurance, the young lady who answered couldnt understand me, so I decided to call Sue Raybons office and leave a message on the voicemail, to my surprise the next morning, Wednesday, I spoke with a Ms. Tracy who put in the claim and reached out to the appraiser and by Thursday of the same week everything was processed including the funds to cover the damage. To God be the glory for the great things He has done!

Ms. Raybon ordered additional literature for car and rental insurance for the residents of a low-income community. She was extremely helpful.

Great home insurance! Reliable

SUE IS THE BEST!!!!!! Sue and Bud will make sure you are taken care of in ALL your insurance needs. They will get you back home and explain your coverages so you arent blindsided if and when something happens. Call Sue or Bud at Farmers you will be glad you did.

Integrity and honesty are important in a insurance agent. Bud, Sue and their staff will guide to what is best for your situation.

Honest & Professional. You couldnt ask for more in an Insurance Agent!