I thank God for Michelle! I feel right at home whenever I go to AIA insurance! She is definitely a professional woman! Excellent service Im in there and Im out when Im not talking too much! Thank you Michelle for excellent service! Thank you AIA for amazing service!!!

If youre looking for Affordable Auto Insurance and a very helpful staff then AIA Insurance Agency is the place to go. Stop by and see Michelle and tell her TJ sent you.

This is a great team of professionals that are very knowledgeable and happy to help.

Sonja and her team at AiA. Went above and beyond helping my new business get insured and bonded. With all the new changes taking place in alabama. Sonja was patient and Diligent. About making sure my business had all the right paperwork for the state of Alabama. And im happy to say we open for business folks. If you need a business insurance carrier. Ask for Sonja at AiA and tell her Terrance. Sent ya!

We’ve been with this agency for years. They have always done an awesome job with us. They’ve always been kind and helpful to us, and going out of their way to accomplish the mission. Highly recommend!!

Really Great people There!Thanks

They are awesome girls!Great customer service!

Michelle, it is NOT ok to go back and forth with a customer because youre tired of explaining something (THATS YOUR JOB). Constantly insulting someone and adding maam! at the end doesnt take away from the fact youre being belligerent! Rolling your neck and trying to get the last word in definitely shows your lack of professionalism.I gave TWO stars only because the woman who sits to the far left is always polite and has no problem doing her job correctly and efficiently.

Michealle a person that works there takes really good care of you.

I like the personal touch they provide. They understand that people want a small town, personal kind of touch. They care for each client individually.

Ive been a client for at least five years with Michelle. She is fabulous, outgoing, funny, thorough, and helpful. Its so easy to be her client!

I have been under workers comp with AIA and ACA since 2007. All I have ever gotten is the runaround with them. I have to beg them ever month for prescription refills, Dtr’s appts, etc. I currently need back and neck surgery and I have been trying for almost 10 weeks to get an approval. Working with La’Quisha McCreary has been miserable. Mrs. Barbara Evans tried to assist but now she won’t even contact me. Their customer service and care are very poor for a long term person. If AIA and ACA don’t want to help you they ignore your calls and put you on a direct VM. Then never return calls then. This company is awful to the people in need even if your are on long term workers comp Medical’s.

Thank you Sonya. You really care for your customers.

Staff are very polite and really helpful.

Ive been with AIA Insurance for a few years. They have always made me feel like they are going above and beyond for me. I really trust my agent with everything.

Ive been dealing with AIA Insurance Agency for a few months now, and so far its been great! Theyre readily available whenever I need them, or they make sure to get back to me really fast.

Prices are very competitive!

Awesome customer service.

I definitely recommend them, they always get the prices for you. Theyre available and have a nice personal touch for their clients.

Nice people, helpful.

They treat me fair

Micheale is awesome

Great customer service

Nice Staff.