Acevedo Dental was very helpful and kind during my visit with them. Everyone is nice and I really enjoyed my time here with them. Any questions I had they answered for me. I was really scared to get my wisdom teeth out but everyone was so supportive and concerned. I would recommend this place to my friends and family
This is my second time here, and they are very professional and very welcoming. They do an excellent job
The treatment coordinator, Jackie, is the kindest and extremely helpful in explaining the treatment process. The dentists, dental assistants, and ortho do AMAZING work, are quick, and so sweet. My only issue(and one that I have observed with other clients on almost every visit) is that the front desk is unorganized and do not take accountability for it. Clients pay a $50 for 48 hr cancellations, but the office mixing up our appointments and not telling us until we’re there is supposed to be okay? People miss work, have to arrange for childcare, and drive far just to be told that they can just make another appointment and it’s apathetic. Jackie and the dental staff do amazing work and they are the reason I stay receiving services from Acevedo Dental.
This place definitely makes you feel at home❤️ So fortunate to have a great relationship with everyone here at the Montebello office. Every visit is always a fun experience especially with amazing greeters like Carmen, Yesenia and Jackie!
I feel amazing how I am treated,thank you Yessenia with the payment plans for my treatment.
I went in about a month ago and I was charged for a work that was half done(because I only wanted half of it done and I have told them this before) so I asked for my refund on half of the work. I was told wait 7-10 business days and youll get it. And now a MONTH later they come out with you were told that we needed your card for the refund. I was never told this! How can they tell me this if I never got a call back!?!? The dentist there are awesome but the front desk and the person dealing with the money are scammers. I will be changing dentist. This is unacceptable! A WHOLE MONTH and more than 5 phone calls later I get an answer? Dont come here
Ive been on braces treatment for a year now and this has been a great experience. Thank you Yessenia for your help in financing, I appreciate it.
I feel very comfortable being in this place and I think that’s a big thing because you feel free to ask questions and not shy away from them.
Not a good dental place, would give no stars if possible. First, the doctor who performed the service, who was later identified as the owner, began the appointment by asking are you happy with your smile? When the patient responded with yes she continued with Well Im not. A disgusting attempt to shame the patient into accepting extra services just to increase the total bill at the end. Furthermore, attempted to charge the patient over 800$ for a MOUTHGUARD. During the service, the doctor continued to express disgust over tar build up and scraped the teeth of the patient until they bled.Their patient left the dentistry feeling shamed and embarrassed, only to, a week later, visit another dentist to be told that the discomfort was caused by overscraping from a previous dentist.Only a terrible person would use lies about a persons health and hygiene to further their monetary gained. I am sickened by the way this patient was treated and highly recommend anybody thinking of visiting this establishment to go elsewhere.
Great work, really responsible, takes care of their patients. Over all good work, thank you Yessenia.
Roxanne 007 reviewed below is so accurate. I should have listened to it and not going here. I had appointment and it took me 3 hrs to complete cleaning. They also bill me incorrectly even I show them what on my plan coverage and call my insurance to verify. I asked why do I got charged this much. The lady said because you have to pay deductible. I asked how much is my deductible. And she didn’t know, even she is the one should have reviewed what is on my coverage before she finalize the charge. This is a scam! Everyone Go somewhere to avoid this scammers.
The staff and doctors are great they really help me get the best treatment and price point to fix all of my dental issues.
This place is a scam. My insurance covers everything with nothing out of pocket, no co-pay/deductible. They still charged me $58 on my credit card. I called them but they always hung up on me.
Came here as a new patient and cant be more content, they have affordable tx payment plan options and the staff is amazing i would recommend this office to anyone
I really like coming to this office, the people here are nice and welcoming
Loved coming here! Got great help and work done. Worked with my schedule and got it al done faster than I’d expected. The doctors were amazing and staff as well. Jackie did a great job from beginning to end. Thank you all!!
Love coming here, the staff is always so friendlyplace is always so cleanlately the wait has been a little longer than usual due to them sanatizing and making sure their patients are safe
Love coming here 😍 awesome staff always making me feel like family recommend this place
This place is only interested in your money. Horrible service. Please go to a different dentist!!
For the most part the overall experience is good!!! The girls in the front are nice and welcoming the DAs are very nice as well and do their best to make you feel comfortable and ease your nerves....( I miss the gemelas tons) Dr Michael is amazing!!! (Miss Dr. Olvera immensely) When it comes to the money it can be on the higher side even with PPO insurance, but at least for the work I’ve gotten I have been very pleased...Jackie has been good to us, she has heard us and has helped to make things happen......Dr. Hurtado and her husband were the sweetest to me during my ortho years, highly recommend the ortho here!!! The wait time has been a bit longer than usual, the policies have slightly changed, but as ongoing patients we weren’t notified. My mom started coming first, I came by her reference and now we’re here with my husband......let’s see what the next 2-3 years bring. My husband will be trying the Invisalign and Dr. Michael will be the one to help him during that process...No doubt he’s in good hands!!!!
Come here for my Invisalign dr. Michael is awesometold them i wanted to bring my friend for an exam and they gave me these cool referral cards for a free examreccomend 10/10
Friendly staffGreat office. Always make you feel at home
Must say if my 4 year old son loves the office along with the staff, its a great place! Love that every time we come in the front office is always supper friendly and remember my son. they are all so amazing. I always recommend my Acevedo Dental Group.
Good service most of the time
Would not recommend this place to anyone. This place is only interested in your money and the way they bring in clients .They stole me $500.00 . I would never do any work with them. Please read the contract they punch you to signed carefully.
They’re awesome
The manager is a scammer, he tries to convince you to accept very expensive plans and they do not do a good service. Theyre the worst.
Decided to come here to fix my teeth cannot recommend enough should definitely check them out they’re amazing
Awesome service Jackie was lovely great help😋Update: came back in for my zoom treatment. Staff is very professional and attentive. Always making sure client is well.
Very nice staff . The family at Acevedo dental has always treated me like I was their brother and treated my teeth incredibly 🙏🏼👏🏼
I love coming to this office the transformation on my teeth are amazing can’t wait to see what’s next ! Payment plan friendly
🚨🚨Take care of your money, the manager is a scammer, he will try to convince you to accept unnecessary and very expensive treatments. Dont be fooled, compare prices elsewhere. Besides they make you wait a long time.🚨🚨
I cannot stress this enough how amazing the dentist are here !!!gave me a beautiful smilei recommend them
I am very happy that I came across this place! The staff here are all so nice and welcoming! The service overall was great and I highly recommend this place to anyone whom may be looking for a great dental office! 😊
My favorite dentist ! They make you feel like home
This office is amazing always great help friendly staff recommended 100%
Financially, the dental bill is not explained and the individuals responsible for explaining are rushing you to sign. Is that professional?? I had made an appointment for tooth ache but the doctor was trying to convince me to get other procedures which is very unprofessional and shows that money is the only interest. Also I had tooth ache but was given an appointment until the next day while also having to pay! How do you explained those actions when a patient is in pain? Would never visit or recommend!
Too many people in their small waiting area and no one sanitized door handles or chairs after they were used.
WARNING. It is the worst clinic I have been to in my life, very deceptive, blackmailing and dishonest. Be careful with the doctor who gives you the diagnosis, he is a scammer.
Awesome staff! Definitely take the time to know you as a person! Take care of you & make you feel comfortable. Also find ways to help you in how to manage things financially if necessary.
Great experience! After so many years looking for dentist that would help me with my dental problem I finally getting my braces! Looking forward better teeth days. Thanks for all your help and thanks to all the staff for having such a great attitude that makes everyone feel welcome!
Front desk is so great, very friendly! Dental assistants are gentle and make the experience a little less intimidating. Dr. Acevedo is so great! And their specialist does a great job, he fully explains what’s going on
I had really good expectations for this dentist as I was referred by a family member and this dentist is promoted on the radio. So dr said I had to get a treatment that they would submit to medical for approval. If such was approved I would only have to pay about $240. They said they would let me know once the approval came back or response and will then book an appointment.A week or 2 go by I get a call saying my approval came back if I can go in, i said yes and book for Friday at 11:30am. I get there, sign in. Its 12pm and one of the girls comes and tells me they are just waiting for the doctor to provide dates to start treatment. Its 12:15pm I ask why is it taking so long, to just get an appointment and status on approval? Wasnt this supposed to be ready, then what was the point of the appointment. She says she is gonna call the person and interrupt her even when she is with a patient. She does and then tells me she says she will be finished in 10 minutes ok I wait. (might as well right, drove out there, already waited). 12:45 an hr and minutes passed since my appointment, and still waiting. I tell her whats going on, behind her is Dra Acevedo with a girl on a desk, I think they saw I was already upset. Dr. Acevedo comes out trying to fix thing if you can call it that way because all she did was say ok I will go inside and see what is going on she goes inside and I keep waiting. Its 12:55 and the girl that was sitting on the back with dr Acevedo comes out and says i will help you since Jackie is busy with a patient (so all this time everyone keeps changing stories, first we were waiting on dr for an appointment, then this so called jackie was busy). I go in with her to the desk at the back. ALL TO SAY THIS:Your approval came back but the vendors/specialists is not the one we work with. You can call them to ask them to refer you to one in their network or you can use Speciality Group which is the one we work with, BUT you would have to do the treatment as private client (paying all costs myself). I then tell them all this time having me wait outside.. an hr and 1/2 to tell me this? I asked way long ago if you could go over the approval with me over the phone with me you guys said no, ok, I came, yet you make me wait out there to tell me this??? . She responds she is just helping Jackie (making it seem like I should be thankful her helping me). I say I want the name of the person in charge and their contact information because I want to put a complain for having me wait and lying to me all this time (as they kept changing stories). She responds that will be my boss I ask for their information and she responds she cant provide me with their information that she could give me HER email which I can email to my complain and then she will forward this to her boss. THIS IS the first time I ever hear this from any business or facility. What place can not provide the boss information not even an email. Ok, so I ask to provide me with her email, which she does. I say, I also want the name of the person whose fault is it that I waited here so long, you said her name was Jackie right, I want the last name to which she says she can not provide me with it. Thats ridiculous. Everything was ridiculous: having a patient wait for an approval, (not even a room! or to see a dentist), lying to a patient as they kept changing reasons of the wait, dr acevedo coming out pretending to care when obviously all she cared about was a patient not making a scene for her at her facility (which I wasnt even close to doing), this Yesenia girl on the back making seem I should be thankful for her helping me, and making me wait 1.5 hr to tell me my approval can not be done thru them, and to top it off being unable to provide me with concrete information on who to put a complain. I DO NOT RECOMMEND THIS FACILITY, it is full of lies, oH! and forgot to mention that while I was waiting couple of patients arrived and were seen and left before me that I was just waiting for update on my approval.
They have the friendliest staff! very nice and they make you feel welcome. My son had his wisdom teeth removed and the Dr. (cant remember name) did such a great job. She was very patient and caring with him. His recovered pretty fast. He started feeling good after a week. I will definitely go back!
Awesome
I wouldnt give a star!! They are thieves. They are billing 1,450.00 for refills, services covered by Denti-cal. But the referred me to Medical credit card company. They are committed FRAUD. IF YOURE A VICTIM, ALSO REPORT TO DENTAL BOARD OF CALIFORNIA
Very profession, Dr. Acevedo and Jessica walked me through the process of an implant. A year and a half later of treatment the results where above and beyond of what I expected. Every question and concern was well addressed.Highly recommended.
Ive been coming here for about more than 3 years and I have to say its by far one of the best dental places I have ever gone too. They are so nice and friendly they always greet you with a smile and they always know your name so they make you feel just like home.Thats not all, they have financing available and they really work with you no matter what situation your in. I highly recommend this place to children and to adults.
Amazing service and great down to earth people
Great customer service always welcome you with a big smile..the doctors are very friendly always looking forward to provide the best service. Also very important to me everything is very clean including the restroom.I recommended 100%...Jorge
Friendly warm staff, helped with diagnosing several issues I had going on, worked with me when I paid out of pocket for these procedures and leaving satisfied.
Dr. Acevedo was very warm and welcoming. Ive been hesitant about going to the dentist since I was young. But at this dental practice everyone was very nice and the assistants very professional. Dr. Acevedo explained to me step by step what she was doing which really put me at ease. I was in and out of the office in a timely manner, and had a very positive experience. Im definitely bringing my family next time!
Excellent and rapid service. Great staff with all the tools you may need.
I recommend Acevedo Dental has the best working staff and the doctors are very professional, I recommend the public if you need dental work. I very happy with my treatment 😁😁
Would not recommend this place to anyone. This place is only interested in your money and the way they bring in clients is very misleading! Went in with two vouchers for a tooth whitening package. One for myself and one as a gift to my girlfriend. Both these vouchers cost me $130, paid for with my hard earned money. The sales rep Kevin M who sold me these vouchers never mentioned any extra charges & procedures that would have to be taken care of prior to whitening. He specifically told me the whitening was included and that anything extra was up to us. The reason for the promotion they had going on was for the clinics anniversary. By the way it looks as though my girlfriend and I werent the first to fall victim to this you can read more complaints on Yelp. Anyways, my girlfriend was the first to go in and get her exam, X-Rays and consultation done. While I took care of the kids in waiting room. Btw they have nothing but a TV playing Pandora a few outdated magazines. About an hour later my girlfriend came out and explained to me that she had 2 cavities, gingivitis, they would have to put porcelain on one of her tooth and that they would have to clean her teeth before proceeding with teeth whitening. It was $220 for the cleaning alone, I could only imagine what the rest of the stuff was going to cost. We realized that these vouchers were useless! Just a scam to get people into the clinic! We werent even allowed to get the copies of my girlfriends X-Rays and were charged $30 for them! When I asked for my money back for the useless vouchers there response was We cant give you your money back because we arent affiliated with New Line Smile Network they just send us clients we are a third-party. Something along those lines... Waste of 2 hours I didnt even bother getting my exam & X-Rays we just walked out. Stay away from this place dishonest and deceptive!
Really appreciate the work and service here at Acevedo Dental Group they satisfied every need and the staff is very kind and caring. I was very fond of Yessenia, she answered every question and every concern that I had. I really appreciate her work she does a very good job I’m really satisfied with your facility thank you Acevedo Dental Group
The absolute best dental clinic Ive ever been to! My doctor was amazing! Staff is friendly and knowledgeable. Facility - clean and up to high standards. Im definitely coming back!
I love this clinic every ones are very friendly!
These guys are the best ever, don’t go anywhere else but here! Great down to earth people and great service. You will not regret it.They will work with any financial situation you might have and have very advanced technology, I loved it! (:
Very friendly and informativeThey help you with all your dental needs and help you discuss alternatives for financing.Never felt pressured and were always easy going.Yesenia is kind,patient, and helped me a lot to fix my teeth!. would recommend to talking/asking for her .I’ve had a couple different dentist do work on my teeth and the experience/vibe is definately different from others around the area. They really are passionately and caring. I definately didn’t feel like I was just another patient in the office .Definately recommend checking this place out !
They were able to fix my donkey teeth .😎👍
Friendly and knowledgeable staff. They make you feel very welcomed. Clean and neat office. Will recommend to all my friends and family.
Yesenia...!!! is a good worker, she explains the client well and i recommend to all the people
Yessenia Thank you for helping my family out. You and your staff are great with kids and thats what is most important to me. Thanks for finding financial help as I would not have been able to have my treatment otherwise. You have lifetime customers with my family.
Acevedos Dental Group has the Best working Staff & the Best Doctors like Dr. Acevedo & Dr. Olvera. I been coming here for years & the only place I trust for my dental work. I recommend the public if you need any Dental work or just a check up this is the place to come. Don’t hesitate & wait on something you can get done on time before it can cost you more in the future. Make an appointment now.
Im so happy with Acevedo Dental. The Doctors are great! The staff is so friendly and helpful.
I Love this place it has been an awesome experience. The office is always fresh clean and staff is awesome. Thank you Yessenia for the payment plan options, it has made my visits run smoothly.
Very good dentist answered all my questions and concerns very helpful and genuine. Service in general is amazing caring staff that made me feel at ease
Always very friendly and easy to deal with. The staff here is very helpful and always reminds me of my appointments.
I love coming here everyone is very attentive and they always help you in any way possible. Their staff is very polite and straight to the point, Dr. Acevedo is a great dentist i am very happy that i finally found my new family dentist.
I switched to Acevedo Dential group two years ago and Ive honestly loved all of the treatments theyve given me. Everyone who works their is super nice and the prices are reasonable. Theyre also very quick and thorough with everything.
The front office lady has an excellent customer service skills, friendly, knowledgeable, patience & approach able
Had a great experience with all the girls at Dr Acevedo’s office, recommend them to everyone great staff friendly service, I’m happy with my treatment👍👍
The office is clean, the staff and doctors are nice and their services are very good. This place is awesome 👏
I Love Acevedo Dental Group, I have received dental and Orthodontics care, for myself and family. I can say they are the best! I recommend them. Sandra
Wow! Incredible service, amazing employees and always welcoming you, very friendly! They do an amazing dental work, I left more than satisfied with the dental work! 👍
If you are looking for a dental group with good service, stop looking because Acevedo Dental Group has that and they are also very sweet. Just be prepared because you will get treated with a smile as soon as you walk in.
I when I came into the Acevedo dental center office in Montebello. I was so hopeful to get the best treatment for dental implants and I am so pleased with the plan and sucrss, I recomend anyone who needs to be treated special thats how I feel with all the staff and the Dr. Acevedo, Dr. Olvera 😊😁
Long time ago I travel so faraway and made me wait for 5 hrs. Just so they can extract a tooth. The dr that I was waiting for was too busy even thought I make an appointment with her. She sure takes her time to be at 1020 am radio station but not to see you.
We had a great experience, friendly and gentle while performing procedure .
First time here very nice office would recommend to others
I’m happy with my treatment came in with a tooth pain and dr Acevedo is amazing I left her office with no pain and now after finishing my treatment I’m feeling great and happy, the staff front office and back are amazing great customer service I recommend Acevedo dental group to my family and friends.
My mother went to make an appointment and the person Ivan or Evan that does the pricing had told my mother that this dentist is only for Americans simply because she said it was pricey. I am extremely disappointed and will no longer be going to this dentist.
Great service and saved hundreds with their services.
Definitely thanks god my treatment done today and thanks to dm jorge arce to do my maxiofacial surgery I recommend dm Arce at Acevedo dental care his is at professional to love his job. My surprise was when that men ivan toll me at that being at price $ and that day to extract my wisdom teeth cash $$$ me more .than personal work there receptions just Dont having a professional ethic that never call to confirm youre appoint me! That charge you $50 dlls to cancel youre app but like happen to me last valentines day having at 4:30pm I when but that was closed no one call to let know that closed to celebrate valentines day I was disappointed i dont recommend people to pay cash and dont having any medical insurance dental Acevedo just care by insurance.to charge where want at you insurance .
Staff is awesome and friendly. Always a great atmosphere when you first walk in.
There so amazing in taking care of my dad thank you so much u guys!!.
Great experience with Doctor Acevedo. Im very happy with the results.
Eventhough you or your insurance has payed your full treatment they will hasle you for more money,breaking your contract. They tried to make me sign a paper bypassing my contract to get an extra 100$ per visit just because I was unable to name my appointment couple times. Completely unprofessional but the assistants are nice as can be
Got my braces placed today. I am really happy about the services provided. The dr and the staff were coordial and explained throughly what i can and can not eat. Yessenia the Financial Coordinator was really helpful. She help me set up a payment plan that works with me. I feel at ease, i really appreciate her help.
Excellent service..but real talk the music is on point here..just saying.
Amazing staff! I highly recommend it here
My husband and i have been coming here for several years now. Staff, environment, and doctors are great.
Wonderful staff, great dentist Dr. Acevedo love my implants. Go there if you want quality
Its pretty nice I recommend coming here my teeth are straight after my braces
Great customer service everyone in the staff was really great starting from Yessenia the receptionist to Dr. Acevedo and Dr. Olvera. Dont have any dental insurance and they work a great monthly payments to my convenience.
Acevedo dental group is such a great dental places i had a good expirence there about a month ago I had my wisdom teeth taken out all four. The doctor did a great job i did not feel any pain and after all my wisdom teeth were taken out i was oki heal vey fast and no disconfort i highly recommed this dental places.
Best Dentist in Los Angeles, Best Technology, everyone is very professional and friendly....Love it!!!