Gym is nice and they have good equipment but it gets crazy packed. Ive been working out for 12 years and have had memberships at 4 different gyms and this one is definitely the worst Ive ever seen in terms of how packed it gets. Its a nice gym but you have to come at dead hours or else youre just waiting for everything and have people all up next to you when youre working out.

Love this gym making a lot of friendships and also having a lot of fun getting stronger and living healthier 💪🏾💪🏾💪🏾✨✨✨🦍🦍🦍.

This review is due to Nathan...one of the employees. He is super nice and is always cleaning always friendly with everyone. Ive been here for over a.month and I would say he is the first to really address me and my son. He should be a great example for the rest of the staff.

Great experience, awesome team of staff, my new home... Great equipment lots of options and selections, also lots of heavy free weight. Good place to train for whatever goals in life you have and health

This facility has really gone downhill since The general manager Tonys departure. It is dirty, hair in drains in the showers dirt and dust in the air vents, broken equipment, and they have a no mask required policy in a heavily crowded facility.I rejoined the gym after 22 months away due to Covid. I was really nervous about it. The first few weeks I saw a policy of mask wearing. But that soon changed, how do you justify defending a policy of no masks during a global pandemic??? I realized that my favorite general manager was gone. Then I found out that as of mid 2020 Golds is now owned by a new multi billion dollar corporation in Germany, they have a new CEO. They fired most of the former Golds executives in 2020. The part that was the final straw for me was I started noticing The broken equipment on the floor that was not being attended to. The gym addresses covid with a table off to the side of the entrance that has a limited number of Broken leaking dollar store spray bottles with a solution that smells like plain water, along with grey dirty looking thread bare cloth washcloths for customers to clean the gym equipment after use, I had enough.When I reached out to the new manager I was sent a email that to me came off snarky and disengenuine. It said they were following county (politically driven, certainly not public health driven) guidelines. She could suspend my membership for up to 6 months if I wished and provide me with an hour of personal training free ( that’s already in my contract)I am shocked at the new multi million dollar corporations lack of care or concern for its customers or employees(and their families) health.

I’ve been going to this gym for a couple years now. But the last 8 months have spiraled out of control regarding the instructors for the gym classes. One of my favorite instructors, Cynthia Malit, was let go. A group of us have talked to the manager/supervisor, Ron, but have received no help from management. No other instructor compares to her motivation and determination during these classes. I would really like management to take our complaints seriously and consider hiring her back.

Im a government employee from out of state. My gym back home gave me a travel pass to use while here in California. When I arrive at this location, I was told, we arent accepting travel passes because they impact our capacity, but you can pay for the day. I said, the travel pass would negatively impact your capacity, but me paying for the day wouldnt? The employee simply repeated they werent being accepted. Notably, the fine print of the travel pass says nothing about a gym rejecting it, only that it must be presented with a valid picture ID.

I have called several times to get an issue addressed and the staff has reportedly taken my message but has not called me back to resolve the issue.

Nice, clean & neat place to spend hrs. Working out and trying to get in shape

Everyone friendly. Great place to get your pump on!

Honestly planet fitness has way better internet then this place. Like how much u pay for internet 5$?? Cant even play music smh

Cant say with about my gym. Clean facility with a ton of amazing people crushing their workouts! Nice outdoor facility sure to covid. They have disinfecting sprays and towels. I feel very safe working out here!

I have been a member of this gym for almost 5yrs, Ive seen multiple managers who usually did a pretty good job until around 2yrs ago when Mr. Herzog took over the group classes management the gym really started to decline in every possible way, more importantly after the gym was reopened after the covid restrictions he decided to replace the great team of instructors he had to replace them with inexperienced instructors. Mr.herzog fired Ms. Malit who was probably the best instructor golds Montclair ever had, I personally tried to reach the upper management to only receive a very uncaring response from Mr. herzog who claims that the current instructors are capable of giving the members a great workout experience which is a lie, Ive personally tried their classes because I believe in giving opportunities to different people before I have an impression of them and its been very disappointing, the person who took over Ms. Malits classes Mr. Solis he doesnt care for them he keeps subbing them out theres no consistency whatsoever, and just recently I took a different class and Ms. Jenserry wasnt even able to provide the full class format because she ran out of time and on top of it she did not even know the new choreography of the new release. Just to mention some things... many members have spoken but the voices arent being heard. Its very clear that the majority of current instructors with a few exceptions have a preferential treatment from Mr herzog and thats just very unprofessional.

Clean, friendly, well equipped and great monthly price.

This review is regarding the personal trainer experience I received from Aundrea. I purchased three sessions in which two  Aundrea was around five minutes late. On the third session Aundrea rescheduled twice, just notifying me 30 minutes before our start time. I really feel my time wasnt taken seriously and I just had to deal with bad service. Horrible wouldnt recommend!!!

Horrible equipment. Equipment always breaking down for weeks at a time. Not a gym that cares about keeping clients . Half machines work. Put your dollars in a newer gym. Everything is old.

This Is My gym! 😃what can I say I love this place Ive been to other gyms but this one is so clean and has a great VibeThis gym has a lot of Advanced Equipment that I love to use

Truly love this place and the work ethics of the employees. They have gone out of their way to help us achieve our Heath goals in times of COVID-19. One thing they can do to improve is add cleaning supplies in classes and limit the number of people in classes as sometimes it is crowded thanks.

I have a Request to the owner since Gold gym provide almost all the machine to work out .If possible please provide the TRX aswell, i really want that gold gym should do something about it, since that the only equipment we dont have ..Please its my request to provide TRX pleaseItsan amazing gym with pool and staff is pretty amazing !They provide you the best services and training !The manager Dave is super helpful and niceSteven also very best person can help you with all youe queries at help desk !Reggie is the best Trainer with alot of knowledge,If you are looking for personal trainer i will definitely recommend Reggie, he can give u the best training and tips !Go guy train with Reggie without any doubt !He is the best !Thank you gold gymSarab k

Great gym Great equipment hours could be longer staff is friendly

Nice place to to work out.. nice and clean

Quality has gone down here for sure and it makes me not even want to try any other locations. These pictures dont do it justice I will try and get better pictures tomorrow because I bet they wont clean it!

I wont recommend anyone, cheating customers. not at all professional. I am not using gym. they still charged my credit card. beggars have some ethics. how they will charge during pandemic time.Big cheatersBig cheatersCheaters

Great equipment and COVID compliance. Only reason for the bad review was because of the manager with the sceptum who I believe was Paul. My wife had signed up for three 25 minute personal training sessions and when Paul asked her if she wanted to purchase more, she said she would have to ask me before making a big financial decision as we are partners and make those decisions together as partners and a team. However, Paul proceeded to tell her that he doesn’t need to consult with his girlfriend when making financial decisions which we both found extremely rude and unprofessional.

Not too many outdoor gyms available. They open early, cold as heck at 6am but compared to whats out there its fine by me. Everyone wears a mask, easy parking. Just hoping they add treadmills and mirrors.I need to see myself while I work out!Thank you Golds Gym!!

That’s a very good gym with mountain view! The last comment was left by some hater who is taking pictures of people without their consent. That’s a serious law violation!The personnel in this gym really watches people wear masks, and that sometimes people need to breathe when no one is around- it’s not a violation! What the last orator forgot is her own pictures! People should know such ‘health heroes’.

Great place to workout inside and outside. Wish they had more places just moved to riverside and have to drive 30 mins to here but its worth it

Nice to see that Golds is one of the only facilities available, offering an outside opportunity for training. That being said, costs seem a little exorbitant, based on the constant instabilities of the state. Time will tell.

Its Always Clean, Making all kinds of Gains . Lol and the Natty Light is Real

Great Customer service

For those complaining about the mask stay home everyone keeping mask and safe space so please do us a favor gavin newsom followers stay home! Gyms are doing their best to stay open

Super helpful and friendly staff, large facility and solid variety in equipemnt. I used this location numerious times while in passing to work, a great halfway point to LA. I was always greeted with friendly staff and there always helpful. The commision sales team will always be a sales team. Facility always felt clean and I never really hit busy times, so cant say to much on that other than always felt like I could get my work out in. Highly recommend, golds gym will always beat 24hr fitness in my experience.

The biggest cheaters ever. Once they have your SSN and bank information they will charge you whatever they want even if your contract is over and you have proof of cancelation. When you are finally able to get rid of them they will keep bothering you with calls and emails trying to get you to come back, but again with lies. Be careful.

So I have a membership to Golds Gyms everywhere, and theyre pretty much consistently good, but I have literally no complaints about this gym. The gym is always incredibly clean. Like scary so. Even the bathrooms are really clean which is saying a lot for a gym.The machines are so well taken care of and theyre in such great condition. And its air conditioned which is a huge plus. Its so nice to be able to work out in a cool environment, especially during the summerIve even been to their classes here. Although they kicked my butt, they were super fun and worth it. I got a really great workout from them.Its way better than any of their competitors. I only wish I didnt have to drive so far to go to a Golds Gym. But this one is amazing and if you live in the area, this should definitely be the gym you choose.

Super slow internet

Its open in parking lot awesome!Locker is open for bathrooms and lockersThanks Golds

Love this place, best gym in the area. Cant wait until they reopen.

Cheaters!! They charge you for anything and everything even during COVID times as they have our bank information without our knowledge. Only answer they have for anything is you have signed the contract and refer to terms and conditions!! Gym has been closed for months and still they are trying to rip customers off to survive themselves. Not worth subscribing to Gold’s gym!

It seems like these worker don’t care about our workouts especially the cardio equipment. The stair master are always on paused and never workout for me and everyone. Might as well don’t have them on display outside because they don’t work. Really really awful!

Great gym. Trainers are very knowledgeable and friendly.

So far everything is kept up to date, is clean and there’s enough equipment to exercise for as long as u want 👍🏼

As far as a gym goes it’s pretty nice. HOWEVER. I had originally called the gym on 1/2/2020 to cancel my membership. The person on the phone stated I would need to go in person to cancel since my contract is up 1/24/2020. Very well. I go in to cancel and told by someone ELSE that I didn’t need to go in; I just need to send an email to their customer relations manager that I am canceling. I sent the email and now am told that because I didn’t send an email at the beginning of the month, I’m going to be billed 2/1/2020 for an additional month. And apparently there is “nothing” he can do. I also had the same issue when trying to cancel the ridiculously high trainer. If you’re an average joe, I suggest going to any other gym.

I cant say enough great things about this gym. The sign up process was painless and they explained everything to me. I even had them repeat a few things, and the patiently did until I fully understood everything. I definitely did NOT get the impression that they were trying to pull a fast one. Since signing up, its been a great experience! Walking through the doors, Im always greeted with a warm smile and pleasant hello. The perks to having a membership here are amazing! Definitely sign up for their email program! Im constantly getting emails for free this, complimentary that, and tons of discounts!Getting in to the actual gym. The equipment is very well kept. They are very quick to make repairs if any are needed. Im usually working out with either cables or free weights, or in the turf area. I rarely find that the weight set I need or equipment Im looking for isnt available. Theyve got some great classes and a pool if youre into that sort of thing too. It is DEFINITELY at least worth stopping by and taking a tour! A little information never hurts, right?

Its not expensive, and for the price its one of the best. There are other fancier but they charge an arm and a leg. This is enough for my needs. They really try to keep the place clean but there are people who were born pigs, but they are generally clean, and have many amenities. I use the cinema a lot and it bothers me that sometimes it takes a long time to restart the movie, even after asking the front desk.

Just a tip: the staff here are extremely rude and unhelpful and will be dishonest with you about pricing. Just one example; I was given a free day pass to try out the gym, my sister in law asked for a day pass as well and was told it would be $30 by the same person who gave me mine. We never found out why she was charged and I wasn’t, but a lot of the pricing seems to depend on the staff member’s mood at the time. When I did attempt to sign up for a membership, I had a few questions about the annual fee, since I was just signing up for month to month. I tried to ask the membership specialist, and in response she told me to “just sign up or don’t” and refused to answer any other questions. I understand that customers can be annoying with our questions, but when you’re signing a contract you should be allowed to make sure that you understand the details. Her attitude was par for the course with the staff at this gym.Sign up at a different location (I chose West Covina and they were awesome) and you’ll be able to get the accurate price, they’ll talk you through the membership and answer questions, and you’ll still have access to this facility plus you’ll save yourself the headache of dealing with the staff here. Overall one of the worst golds gyms in California.

This place is ran too much like a sales job instead of a gym. I don’t appreciate the fishy-ness in contract details. They are misleading with the details given in EACH contact. Whether it’s month to month or yearly, make sure you read the details carefully, they’ll try to make an easy penny off of you.With that being said, the gym is clean and nice, but I do not agree with how they run their gym. They have a great selection of equipment. On any given time frame you can find what you need, but again, the sales consultants are what make this place terrible. If you’re looking for an honest gym do not come here. I will not being doing my membership with them and I suggest you go to your local gym before here.

Not too crowded and the place is clean.

Always clean, courteous staff, well trained instructors, great selection of classes and workout equipment. I have been going for over 2 years and find of the Big gyms this one is the best. for years. Management is always helpful. Any minor concerns I have encountered, Tony the manager has always resolved it quickly and professionally. The are all very kind; an amazing experience working out here and the classes are fun.

Been a member for 4yrs now the place is super clean and that is the main reason why I stay as a member.I started taking personal training sessions with BRITTEN and it been awesome having him as a trainer totally worth paying ....

Golds Gym is very nice and clean. Theres plenty of workout equipment. And includes a cardio cinema room (which is really cool), biking room, boxing area, tanning room, personal training area, fitness classes, and a pool. Their locker rooms are very nice and have a sauna available in them. The gym does get a little crowded during certain hours but what gym doesnt. And for their customer service it could use a little work. But overall its a great gym.

I give this facility 5 star because i love coming here but man the sales staff now were not helpful at all it took me almost 5 months to sign my wife upthey kept promising different deals but ended up not following through with it. Finally got a deal but had the first whole month but i didnt mind just thinksale stuff gotta step up there game - miss the sale staff from 2 years ago

I had my first personal training session with Reggie yesterday. He was professional, knowledgeable, and put together a great workout. They really work hard to put together something that meets you where you are. I can’t believe how much I learned.Today I followed the work out routine he built for me, it was great. I can’t wait to come back, which is something I never thought I’d say about the gym!Do at least a few training sessions if you are new, a veteran, or if it’s just been a while. It’s totally worth it.

I have to say, I was not a work out fan before but i changed until I join the Golds Gym. the atmosphere makes you feel motivation and relax. it much better than LA fitness.

Its nice looking.. but this gym is not for me.. they offered a free week testing period but still made me pay 20 dollars and sign a contract just to try it out for one day. Then made me return 2 times just to cancel the contract. Its a good gym if your just starting to work out and you have no motivation.. but for the people who are advance I wouldnt suggest it.

Very happy with this gym tony always being helpful in what ever we need. Machines weights always clean and organized the staff always doing their job on greeting everyone always makes us feel comfortable definitely a great gym!

I love this gym. There is plenty of equipment. There are also many different type of exercises. All the other members are friendly. The best part is you dont have to be fully muscled out to go here. Members are of many different levels of fitness, and have many different goals. Ive never been a gym type guy, but that is changing, and this gym is one of the reasons why.

I love coming here. Beautiful people work here, and they give good customer service, and always maintain the lockers and restrooms clean. The Gym Manager should be proud of his team.

Truly disappointing with the service here, in general my experience here had been good, location usually looks clean and staff seems to be helpful, However last week I was overcharged me $70.0 dollars, this could totally had been avoided because they caused me such an inconvenience with my bank! Im cancelling my membership and never coming back.

Completely dissatisfied. After refusing numerous times in getting a gym membership, the person assisting me kept telling me Ill see what I can do by, talking to his manager in getting me a good deal. He kept talking to his manager, every time I said, NO, until I got a good deal. Just a heads up, dont say YES in the first offer!!!!! Staff definitely are welcoming and treat people great but to just some not everyone.

Beautiful gym! love the lighting!!! Always So clean!! All the workout equipment is very well kept up! Cinema cardio room is awesome!! Love this place. *****

Love this gym!!! The equipment is top notch, its always clean, and I love the stream room. My kids adore the kids club - they beg to go! Only wish it was less crowded.

Good gym. Great classes. Clean facilities

Love this gym very clean and it has everything you need to work out.

Outstanding operation here at Golds Gym Montclair. My very first visit to Golds Gym Montclair was with a 7 day guest pass through family referral. When I arrived to have my first look around I first noticed the overall positive vibe I was getting from both the staff and other gym goers. In addition to a positive vibe that truly does makes a difference when working out, I also observed and noticed that the gym is very well maintained, presentable, and equipped with plenty of great equipment along with great amenities to go with it. I didnt leave my first time visiting on my guest pass without signing up for a full membership. Three key factors in making my decision to sign up for my membership on the first day of my guest pass was the courtesy and professionalism of the staff and trainers, the gyms services and amenities, and the cleanliness and maintenance of the the gym. I was satisfied my first day and expect to be satisfied every other day I shop up. Golds Gym Montclair definitely has my recommendation. Great Job and Thank You!

My daughter and I love this gym. Has everything you need. Classes to workout. water workouts. Has a Cinema theater to workout with treadmill and bikes. They have personal trainers. They offer a Steam room, pool. Zumba, boot camp, they have it all. Come check it out.

The general manager Tony Johnson provides excellent customer service, Tony is a man of his word, unfortunately I was over charged for a closed mutual account but Tony handled the situation and fixed the issue in a very professional manner. Come sign up and say Christian sent you.

I had a 24 fitness membership month to month and decided to check out golds a month or so after they opened. The place was spotless and all the equipment is brand new, the locker rooms are top of the line and the showers and the salesman who showed us around was a good dude and wasnt pressuring us to join and actually offered to let me join for 10$ less a month than I was paying at 24 hour fitness. Over a year later and the place is still immaculate, the cleaning staff there keep the place looking great and do an amazing job keeping everything extremely clean. The staff is extremely friendly and theres always small and large towels available.

Extremely dishonest business practices at this location. I would avoid at all costs and find a different gym to go to. I made it clear I wanted my membership to be short term (< 3 months) and was assured multiple times by their salesman of a customer service rep that they could offer me an exception to their usual sign-up so I could pay month-by-month. When it was time to cancel my membership, it was when I was told I was signed up for a 12-month contract and it would cost me $200 to terminate because I had not been a member for 6 months. Furthermore, when I joined at the middle of the month, my rate wasnt even prorated because they bill the first of the month. You shouldnt have to feel like going into a car dealership with the sleazy business practices that go on in this place. AVOID AT ALL COSTS!UPDATE: the response from the owner below is a complete farce. I sent multiple emails to the manager below and he never got back to me. Appallingly horrendous customer service at all levels of this organization. Golds Gym will never get a penny of my money again.

I just recently had a bad experience with one of their employees. On Black Friday Nov. 23rd, one of their reps by the name of Michael Thomas called me to ask if I was interested in buying a membership. He said it cost $25 a month plus $25 down. I told him I couldn’t because I had to have the Kid’s Club membership for both of my kids and for the cost of both services I was already going to pay a high amount. The Kid’s Club membership is a separate fee and is non-negotiable by the way. He said he could let me have the gym membership for $25 down, $25 the first month, and $20 from the second to the twelfth month (1 year commitment). I accepted over the phone.When I arrived in person, he surprised me by saying that he first had to call his manager to get the approval for the $20 monthly rate. He told me that more than likely I would get it approved because he’s had it approved for other customers before. The contract they gave me was for $25 a month for all 12 months.A few days later on Nov. 27 he calls me and tells me that his manager did NOT approve the $20 monthly rate and that if I wanted to cancel I had to go that same day in person or else they would charge me. I think it was a shady move on his part. I think he knew from the beginning that I wasn’t going to pay $20 a month and he was hoping that I would not be able to show up to cancel the membership and be stuck with a higher rate. He waited to the last day for me to be allowed to cancel and that was wrong. I think Michael Thomas is a liar and very unethical. I believe he uses dirty strategies to make his sales and earn his commission.I confronted and told him in person that he was a liar and a shady individual for doing that. He got upset and told me that he wasn’t going to let anyone call him a liar. I’m not a confrontational person so I didn’t even want to talk to him. I asked him to leave and he refused to leave. I told him a second time to walk away and he said he was not going to walk away.When you work in customer service and you have an upset customer, the last thing you want to do is say or do something that upsets the customer even more. You have to bite the bullet and have the patience to do your best to defuse the situation. He made it worse and that’s very unprofessional. It’s up to your discretion as current or future members of this gym but I suggest not to deal with Michael Thomas and ask to see someone else because I have dealt with other great reps there in the past.I submitted a complaint to their headquarters via email and was told that in approximately 5-7 days someone from the gym was going to reach me to find a resolution. I will provide an update on the details of that conversation.*Update*Its been over 10 days and nobody called me. This shows the level of customer service that management provides.

Staff are a joke. Guy by last name of Adams, attempting to close me on a membership before honoring a free trial. Having my own business in a sales environment I’m lucky he is not part of my team. What a joke of a guy and place.

I liked the gym. It was always clean, broken equipment was repaired promptly which is unusual for a gym. If you go on a routine basis youll see people team up and work out regularly and motivate each other. I liked what I saw.My only complaint is the staff. It wasnt clear to some that I wanted to be left alone largely and it created some tension. Eventually they did which was cool.

Need more equipment to much people and some guys setting on the machine s to be on the phone take forever to let you using sooner needs more control I paid vip for nothing

Great gym with lots of equipment. The staff on the other hand aren’t very helpful . I tried speaking to a manager to have a late fee removed since my card info was stolen and they received my updated card info later than they wanted. They had me on hold for 20 minutes all to tell me I can call back or the manager can call me back. This gym need more reps customer servicing for how much they charge per month

The staff here is very friendly and helpful. I enjoy being there

Very difficult to cancel membership.

Been coming here since November of 2019 and so far I like it. At first, I was skeptical because of how far it was for me while I was living on Orangecrest in Riverside. But I had a good deal and now that I moved to Jurupa Valley, its close! This place is yuge and a yuge variety of workout equipment! Also clean and they take care of you!

DONT get a membership with this company. They over charge my account about a month ago. I called 3 times before been able to get my money back. waited 30 mins for them to figure out why I got over charge. They still didnt tell me why, I ask for the manager never spoke to him. Its been a month since that NO money has been return. They said it takes 10 business days. well its more then 10 business days and I still dont have my money. I called different times, days the manager is never available. They still dont know how much my return is. Honestly there is so many other gyms around the area, avoid yourself a headache!

So I didnt have any contract with this place when I moved to another city. I went to cancel and I did follow all their protocol but they didnt update my file in their system. They were calling me every single day several times that I got annoyed that I blocked them. Some days later they called me from another randome/personal phone number to tell me that they sent me to collection??? What are they talking about?? Whatevers, they dont have my #SS so they can send me wherever they want. By the way, and besides of this, the manager Tony is a joke. Remember #Tony when you wanted $40 cashevery month (under the table) to let my daughter go to the gym for the 3 months that my daughter was at home from college with no contract???

Everyone’s nice I love the staff at kids club my son always has fun. Emily and the rest of the girls are always such sweethearts.

I like the pool sauna and hot tub. However i don t like how they do contracts. I dont like the sales aspect of the gym but the gym itself like equipment and most staff seem reasonable.

Im canceling my account had a little issue with their customer service I wanted to talk to the manager but the manager never show up looks like they dont give a damn about their customers I wish theyre hire more professional people

Got a new membership here last month, really liking the steam room, cardio theatre (big screen movies play all day), tanning booth, pool and especially the classes. So glad I signed up!

This place sucks balls!! I moved out of state over a year ago and have been trying to cancel my account and those associated with and yet I still get a monthly charge. I have called repeatedly and have spoken with their managers to no avail. It’s a great gym inside but ran by a bunch of idiots

The lady that helped me I think her name was Heidy she told me when I signed up with my girlfriend. Youre gym membership will be $19.99 each month youll be charged on the 1st of every month. YOU CAN CANCEL WHENEVER YOU WANT. Thats cute because when I tired to cancel my membership I was told that I couldnt unless I wanted to be charged for cancellation. Apparently I signed up for a whole year. Dont trust the people here.

Nice place,lot of machines,big pool,separate sauna for man and woman,jacuzzi.

I love this gym, but I canceled my gym membership personally with the main manager, in the end of April, I was told I would make the last payment for May I check my chase online turns out Im still getting charged 29.95 !!! Plus the kids club 16.95. Makes me really upset I have to waist my time again calling them back or going in person with my busy schedule! Its really pathetic after going in person to cancel Im still getting charged .

Its a nice clean gym. Just too bad its way too small and over crowded. People tie up the machines for hrs by placing their items on equipment that they arent even using. A gym that small should be open more hrs. Many times i went there and didnt get to use certain machines. The Golds gym in Montclair is more of a social gathering than a gym. The hrs and it being too packed was the reason why i cancelled my membership with them.

So I went in today for a membership and I had an appointment with Cody c. I can honestly and truely say that this guy is the nicecest person I have ever met regarding him working in a gym or not.. he went beyond and above to make sure everything was good to my expectations from start to finish this dude did an amazing job getting me the right and the best membership ever, he spoke to his boss like 2 times to get the price down even his boss was so cool like bypassing uncessary fees u no how that is.. If your thinking of joining this gym please ask for Cody u will not regret it I promise u. Thank you Cody for everything man👍🏻

Its quite a large gym with plenty of machines and space to go along with it which is very nice. Plus its always clean morning or evening when I go. The only drawback is if you leave your padlock on their locker overnight they will cut it off !

Always clean 🧼 with lots of equipment

Read your contract... And still have to pay a cancellation fee after 2 years of membership. Have no good variety of free weights... No shrug machine, military press... Etc. Very poor selection. Very, very clean though...

Very good customer service, very clean they always have people keeping it clean. I used to go to LA fitness and wow what a big diffference on maintaining the place clean and the customer service. Golds Gym is much more better. I just hope they maintain the same.

If you like Justin Biebers music this is the place for you!!! No but seriously... they play a lot of Justins music and very loud.... the guy working behind the front desk with the greasy hair keeps playing with his hair then hands you a towel and I have also seen him digging through the trash and handing out towels afterwards... in the last 2 years this place has changed a lot and not for the good... this used to be a decent gym

Great cleaning staff everything was always well organized and cleaned, but thats the only good thing about this gym. They will constantly harass you to sing up for trainers and good luck trying to cancel your policy. Theyll make you jump through hoops and hit you with fees even after your contract is done.

Nice gym and amenities. Certsinly the nicest of the major chains in the area. Great check-in staff. However, high turnover of training staff plus youll be bombarded multiple times a day via email regarding limited time offers. Very irritating.

Nice place to work out love how clean and the equipment is and there us always staff ready to help if you need it👍

DONT SIGN UP FOR THIS GYMEmployees, especially Michael D Thomas, are a joke when it comes to customer service and the facility is run by a horrible manager Tony Johnson.This gym has its employees misleading consumers in any way possible to get them into signing a contract. When signing up for a gym membership, Michael D Thomas helped us sign up when I explained my entire situation where I was only interested in signing up for 3 months over the summer. He specifically told us we wouldnt have to worry about any extra fees once the time came for us to cancel (at the end of summer) and when I did try to cancel, he said hed still help us with the fees and that hed just have to explain to the manager (Tony Johnson) once he was present. Michael specifically told us that we were now cancelled and that I wouldnt get charged, but once next month came, I was charged. Apparently, Michael told us that Tony informed him that my membership was cancelled but in reality it was not. When we confronted the manager Tony, he said wed have to pay the cancellation fee of over $200 in order to get out of the contract and said in a rude tone that he wasnt going to put his job on the line to help us out. As seen on multiple reviews on Google and Yelp, there are also many others that have been deceived by the shady employees and manager. There was no solution and Im still currently being billed as of January 2019. Im surprised that Michael D Thomas still has a job here as the manager most likely promotes shady business practices in order to get people to sign up.

This was a premier club until they decided to lower their standards. Cleanliness is an issue, middle of the day locker room is filthy, some machines work and take a long time to get them repaired, the classes keep getting. I went in today to take a cycle class at it scheduled time and no one knew there wasn’t anyone to teach the class WTH. Then a few months ago they get ride of the best instructor they had Rebecca. My lord can some please pass this on to someone who actually cares. But it’s not really going to matter because it’s just down hill from here, just save your money and go to 24, they are are the same now.

Great place to work out Tony the guy thats in charge always a great help

I went to gold gim in monclair for 8 month and they are goodness to take our money but badness to help their customers. Sometimes they take to times the monthly payment. And then didnt came money back. They didnt know what happened. Ill never recommend them for my personal experience because I must pay $200 for finalize my contract.