Update- the owner did call me and came out and gave us an estimate for a new roof. Joe was very professional and apologized for his teams lack of professionalism. We had a good conversation and appreciated him taking the time to talk with us and give us an estimate when he was at our place. We have chosen to wait to have our roof replaced but will be giving him a call when we are ready to do. Thanks again Joe for all of your help and hard work in making things right.I called to set up an appointment to get an estimate for a new roof, window for our garage and possibly adding a second bathroom. They were very friendly, set up an appointment to give us an estimate. Josh came and talked with us and said it shouldnt take long to get us an estimate. We didnt hear anything for 2 weeks so I called Josh. He said he would call us back the next day with some information. He had a family illness that had kept him from getting back with us. We didnt hear anything. A week later I called him back since we hadnt heard anything. I left a message on his voicemail. I called the business number and spoke with Derrick. He said he was waiting to talk with Josh and one of them would be in touch with us later that day or the next day for sure. Its now been over 3 weeks since Josh came to give us the estimate and we still have no estimate and have not heard from Josh or Derrick. Sad....they did work for my cousins a couple of years ago and they were both very happy with them. I was hoping to use them also
Truhome installed new windows in our home. They were very personable and professional from the sales process to the installation. I like that they are a small, locally owned business. We love the look and functionality of the new windows. They have eliminated the draftiness in the house and we have also noticed a decrease in outside noise. Thank you, TruHome!
After consulting several roofing companies I chose TruHome to replace my roof and skylights in my home(which was all completed in one day). It was the best decision I could have made. Josh, Derek, Jordyn and Joe were absolutely amazing. I highly recommend TruHome. They are definitely a company you can trust!
Wonderful people who are willing to work with you to achieve all of your TruHome needs! Everyone from the sales to front desk to installers are the kindest people. If you want a job done well, call TruHome!
This company was everything i expected and more! The consultants knowledge was exceptional and answered all of my questions and concerns and helped me chose the best product for our home. The installers were fantastic! They were on time and explained the process thoroughly and made me feel confident going into the project. The end result of our new bath system and remodel was more then i ever imagined! It looks AMAZING! I will forever recommend this company! From the owner to the consultants to the installers their honesty, knowledge, professionalism and work ethics are the best around!
Great people to work with, fair prices and very knowledgeable.
The estimate took nearly a month and was so high I had to laugh!
My husband and I really needed our windows that were original to the home replaced. The windows were almost 50 years old so it was time to upgrade. We did some shopping around and found TruHome at a trade show in Rockford, IL. We signed up for estimates with multiple companies, did our research, and read reviews on all companies and TruHome had the best product for the best price. Richard came out to our home and gave a very informative presentation on the windows and was able to answer every question we had. It was nice to see options, as well as physically see the window and see how it worked. Since having our windows installed, we have definitely noticed a difference. Our drafts are gone, our house stays warmer, our energy bills have gone down, and we can no longer hear the loud kids at the park next door to us. We also feel much safer in our home with the windows safety lock feature..it will come in handy when our baby gets older and starts being adventurous. We were impressed by TruHome and really enjoyed working with their entire team and will be back for a roof in the near future. THANK YOU TRUHOME!
Right at the moment I am a little upset that they will not return our calls.Update: Still upset that the only contact we have with them is when we have called them! It has been one month since we signed the contract and we have heard nothing from them!