My AC was not blowing any cool air. I called Cencal after a co worker recommended them to me. I was able to have a tech stop by my house right away and was able to fix a part that had short circuited. Brandon was able to fix the part in a timely matter and was very knowledgeable. I would recommend.
We have had Cencal out to perform preventative maintenance several times. Their technicians have always been respectful of me and my home.They came out once to diagnose a potential problem with our heater. I really appreciated the honesty of the technician. He gave me several different options, told me what he’d do if it was his home and didn’t try to sell me services or repairs that weren’t necessary.
They were great. Came out same day. Fix ended up being minor. They were honest and didn’t try to get additional money out of me by trying to present the issue as something more.
Weve been customers of Cencal for years! They have been professional, courteous, on-time and responsive every time weve needed them. This includes their office staff as well as the repair and installation people. I couldnt recommend them more highly!
They did an excellent job both times they came thru communicated to me everything that was going on with my unit and have me options. A little on the pricy side but they made sure it was done correctly. I do recommend :)
Personnel at CEN CAL are the best in professionalism, promptness, friendly, customer service, etc. I have been using them for 3 years for all my HVAC needs (installs/repairs/maintenance). I highly recommend them.
Omg…. They are amazing 🙌🏼!! Unbelievably professional and so kind!! They have always been there for me ASAP since I’ve bought my house!! When my AC motor went out in the summer they were here fast!! Thank you to the amazing women in the office and all their techs who are so helpful and caring! You definitely are in good hands with Cencal Mechanical!!They are honest and reliable!! 2 amazing qualities!!
Cencal has serviced our HVAC for several years—technicians are very polite and knowledgeable, arrive on time and always clean up. Recently we had to replace our upstairs unit — the owner took time to discuss options and provide recommendations. Cencal then installed the unit professionally, efficiently & at a fair price, took care of all of the paperwork, including filing the utility rebate, and went out of their way to make us feel like a valued customer. Highly recommend!
Great service and punctual. Install went smooth and all issues I brought up were taken care of in a timely manner. Would recommend Cencal to anyone looking for a good quality system installed.
We have been with Cencal a few years. We recently had our system replaced. Each and every single member of the Cencal team continue to provide exceptional service with a high level of professionalism. You will not be disappointed. I am proud to be part of the Cencal family. Thank you Cencal for all you do!
The company was very responsive and overall customer service was excellent. However, technicians had to return on three/four separate occasions to fix installation “errors” within the first four weeks post installation. The company was very quick in their responds to fix the problem, and after the 4th post installation visit (over an approximately four week time frame), everything is now working correctly.
During this heat wave, our 29-year old HVAC unit decided it had lived its life. Cencal was incredibly responsive and transparent. When the tech came out, he took pictures of our rooftop unit to show/demonstrate the areas of concern and laid out our options. Every single individual we interacted with was incredibly professional, with genuinely exemplary customer service.
A/C went out on the highest day of the year at that time. Schedule to come out the next day but an open came up in the afternoon on the day I called. Brandon and associate explain each step they were doing while fixing a/c. They will answer any question I asked. A/C runs great. 5*
From the excellent office staff (so friendly, great listeners), to the on time, professional field staff, a great experience all the way around! Cencal replaced my complete HVAC system, no issues. They are currently my regular maintenance company, simply great!
So impressed from reception desk to techs and full installation !!
I was looking for a new company to handle my yearly service and maintenance. Yvette in the office is incredible. Very helpful, friendly, efficient and understanding. Brandon was the technician that did the service. He was also all of the above. Couldnt believe he actually showed me pictures of the unit and explained things (its located on the roof). Service was thorough and done in a timely manner. Yvette called several days later to make sure everything was working well and that I was satisfied. I have never had a company do that for any home service. I have definitely found my new company and highly recommend them.
After 7 different companies gave me estimates ranging from $20,000 to $7,000 to replace various components of my ac system which probably would not have completely solved my issues with cooling my house, Brandon’s solution to clean and maintenance my existing equipment as well as look at my duct work to identify potential issues not only was more economical saving me thousands of dollars but made the most sense in identifying all potential contributing factors so all issues can be resolved. Very refreshing to finally find someone more interested in identifying and fixing my problem instead of just trying to get me to spend tons of money!! I checked the no box that I didn’t use this business as I have not yet hired anyone for this job.
I had two units cleaned at my duplex. From the first phone call to the receptionist to the technician who explained what he would do for service, I found this place to be one of the most professional I’ve had the pleasure doing business with. Highly recommended.
Everything from start to finish has been top notch. The person they sent to figure out what we wanted/needed was Brandon who was extremely knowledgeable and listened to what we wanted. We felt comfortable with our decision to purchase the HVAC system and signed the contract on a Friday night. They installed it the following Wednesday and Thursday. Their installation crew were super nice and got the job done quickly without any problems. Brandon was also there on the first day and helped the crew out and also came back the second day to make sure everything was going well. The office staff that calls to confirm is also very nice to work with. I would definitely recommend Cencal if you want a great job done! Very impressed by this company and their employees.
This is our 5th year with Cencal doing our yearly AC maintenance. They do a thorough job checking out our system. We have complete confidence in their work and would highly recommend them to anyone who wants to work with a professional, responsive, and honest company. JB is very professional and great to work with.
Our air conditioner broke on a Saturday when it was over 100 degrees outside. They were able to come on Sunday morning on time and fix the problem. I appreciate this great service.
Many thanks to CenCal for exceptional service! Their tech was here within 20 minutes of our phone call. He was clearly both trained and experienced. He was able to troubleshoot the problem quickly and make the needed repairs. I have worked with this office for several years and with Brandon in particular. I had a dental emergency and felt comfortable leaving him here alone to finish the repair. I would not do that with any other company we have used. I highly recommend CenCal for many reasons. They are so easy to work with AND a human answers their phone!
We had an emergency air conditioning issue on a Saturday during a heat wave. They were here within one hour of calling and fixed the problem. Thank you, Ignacio for your expertise and excellent customer service.
We got an estimate from them. Employee was professional and knowledgeable! We did not end up using their services, but I would highly recommend them.
Prompt arrival. The tech was informative. No issues.
Cencal Mechanical Heating & Air, Inc., is a local responsible responsive business manned by professionals - both management and workers. The dual pac on my newly purchased home, passed as working by the inspector, was condemned a month later, and Cencal employees were very sympathetic to my plight, going above and beyond to advise and accommodate, including assisting with organizing favorable payment terms. They were chosen over all other estimates because of their kindness as well as their professionalism. They installed a new dual pac and programmable thermostat 4 years ago on a very cold December day right before Christmas, and since then they have maintained the system in perfect working order. The workers always arrive at the appointment time, and are always ready to respond to my inquiries about the workings of the system. I look forward to keeping this business relationship for a very long time.
They are always punctual and very courteous. They do the work asked for and suggest other options but dont try to force you to spend more if it is not needed.
Techs are efficient, knowledgeable and clean! They get the job done on time and right the first time. Service is first rate and office staff super helpful. There is no one Id choose to call for help with our HVAC needs! Cant recommend more highly!
Jason, the owner, is wonderful. And his genuine kindness stems from a great family. Company is quality and he has a knowledgeable team to expedite work. Always respectable and efficient service. Will transfer services to my new house. And as silly as it is, I even look forward to the yearly Christmas cards.
Cencal did an incredible job! They were very timely, clean and professional!
Prompt and courteous. Great techs and staff
Very modern and professional mechanical company. My mechanic, Brandon, texted me a picture of himself and a notification when he was on his way, and arrived on time for our appointment. Due to work, I was unable to physically attend, and we FaceTimed each other. He was quick in finding the issue and offered a fair price to fixed it. He has a very positive working sprit and easy to work with. Although I dont hope anything will break again but if it does, I already know who to call again.
Great service. Very professional. Honest work.
We have our bi-yearly HVAC unit serviced by Cencal. They do an excellent job are very clean and have a great attitude. The best part of the service we love is that if something goes out, day or night, weekend or holiday, they come out and fix it NO CHARGE. I call that pretty good insurance.
Our air conditioner was not blowing cold air and Cencal came out and fixed it on a Saturday!
Our first service back with Cencal. They have been consistent and thorough this time around just like they were before. We have a new technician-Ka and he troubleshooted our issue and prepped the systems to be ready for the warmer weather! Glad to be back with Cencal and have them servicing our new home!
Great employees! Thanks for all of the help. Jason, Marc, and Ignacio always do a great job. CenCal goes out of their way to make sure their customers are taken care of. I look forward to doing business again in the future.
The best experience I have ever had with any home service. Professional and friendly service. This company really cares about their customers.
Amazing business. From the first call to Cencal they have gone above and beyond to help me with my AC unit after my previous one broke. The staff are great and kind. Highly recommend Cencal for all HVAC needs!
Recently I requested referrals for HVAC maintenance on Nextdoor Hughson. Several residents suggested CENCAL, including a friend/neighbor. After all the suggestions, I made an appointment with Brandon of CENCAL. Our unit is 18 years old. Failing badly. He went over the entire system, took pictures, and sat down with us. Service done in the past had been done poorly and incompletely. We opted for a new system. It was definitely time. The next day work began at 7:30, and everything was installed, cleaned up, and they left at 2:15. I cannot say enough about the crew: Charlie, Steve, Zachary, and Joshua. Personable, efficient, professional. They even repainted the attic entrance so everything was fresh and clean. I would never have known they had been here, EXCEPT for the flow of cool air filling our home. I cannot express enough my appreciation for the excellence of the entire experience. Thank you, Brandon and crew!”Also, Ivette, who is the first CENCAL person I spoke to is delightful and efficient!
Tech came out promptly and fixed the problem with the AC. He was incredibly nice and quick. Couldnt be happier, especially with the 90 degrees in the forecast this week!
We havent had heat for the last couple days in our home and I called and Ignacio returned my call immediately. He was very professional and provided technical insight over the phone as I had taken the time to diagnosis our heating issues. He does provide same day service and I even agreed to have him come out the same day to get it fixed as I wouldnt be home during the week to have it serviced. I described the issue we were having with our furnace as the unit provides air to two separate zones. I had figured out that the furnace will only work with the second zone on. If the first zone triggers without the presence of a running second zone then the unit will fail to fire and will go into a permanent timeout and require a hard reset. I told him I have nest thermostats and he quickly gave me some options to work out over the phone and let him know since a lot of the diagnostic work was already done. Turns out it was an issue with the nest unit and for some reason just swapping the thermostats between the two zones made everything work again. I appreciate the help and would definitely remember to call Cencal again in the future when we need in person repairs
My AC stopped working at 11 AM. This would have been a major problem due to health conditions in the family, but thanks to Cencal and the kind, compassionate service from Susan on the phone and Ignacio at my home, the broken part was replaced and everything working well by 2 PM.I cannot recommend them more highly!
Great customer service. Technicians were very professional.
Cencals customer service phone person (Susan)was very courteous and knowledgeable. She asked pertinent questions about our HVAC and was able to schedule our service accordingly. The service tech (Ignacio) arrived on time and was able to quickly confirm our thermostat problem. We opted to have the interactive Ecobee smart thermostat installed. It is working well with our old system and holds a comfortable temperature. We continue to have great service from the Cencal team.
They replaced our entire HVAC system, and clearly explained our options. Very professional the entire time. Highly recommended
We recently used Cencal to install a new unit and ducting in our office. They handled the job well, were professional, always on time, and communicated well throughout the whole project. The job got done without us needing to be involved besides letting them in the door. Thank you Jason, Susan, and the rest of the team for taking such good care of us.
Our experience was excellent. The company is up-to-date. well run and the owner and staff very competent and friendly. The equipment is excellent.
I’ve been working with CenCal for several years. They installed my new A/C & heater in 2014. All of the staff is great to work with! Friendly, professional & reliable!
Recently moved to the area, thankful for their patience, explanation of our system, and options for repair.
Scheduled for complete roof mount hvac system next week.Referral by family.The service call for diagnosis with Brandon is by far...in the realm of a consumer standpoint of a service call experience...Brandon is “above and beyond” 5Stars in every category of my consumer standpoint of business expectations.The trust and confidence of my purchase and upcoming install with CenCal; is what the consumer strives for when faced with major repairs.ThankYou Brandon!To CenCal...you have a valuable asset in Brandon...for your business.
CENCAL is awesome. Very professional and friendly staff. Great service and quality installation.
Very pleased with Cencal. Prompt and friendly service. We will be a repeat customer!
Hands down top of the line work from the office to the field team. Fast, efficient, communicative, and informative. They showed up the same day and quoted me a price that was by far much more reasonable compared to their competitors. I couldnt be more happier with the whole experience. JB came out and broke down what the repair would be and the steps that go into it. I had 2 other companies come out for quotes and they gave me estimates that were double the price and would require extra work that wasnt needed. If I didnt have any construction experience I wouldve fell for the other companies proposed estimates. They wanted to run new piping and add things to my A/C until that were not needed because they were afraid to repair the original line the same way it was installed before. Which makes no sense because it was working fine before the line was punctured. That leads me to believe that the technicians didnt have the experience nor knowledge that CenCal requires from their team. JB and Ignacio did an amazing job from start to finish they were clean and respectful of my family and property. If youre looking for a company thats honest, experienced, and provide A1 work. I highly recommend them. You can test out other companies and pay their $90 inspection fee but its a waste of time. Thank you JB and Ignacio for everything. Definitely my go to from here on out for all HVAC needs. Ill be leaving the same review on Yelp as well because you deserve any and all work throughout the valley. Thank you again JB. Youre the man brotha.Side note- I won’t name the other companies names but if you could read between the lines.Sometimes you can’t go with the Hart cuz it’ll take you in the wrong direction because Honey will never be as sweet as money.
The team at CenCal is top notch! I would recommend them to anyone looking for an HVAC company and I do often.
We have a central AC system and the fan wont stop even when the AC is turned off. My husband would have to shut off the unit itself. Im glad we called Cencal and a new part was installed and problem solved. Thank you!
Excellent customer service. Very knowledgeable staff. Highly recommend.
Cannot say enough about the quality of service and professionalism the Cencal team provides. They were able to diagnose and fix several issues with our AC systems and I could not be more pleased.They were recommended by a friend and I will continue to sing their praises. Easily the best choice in town.
Cencal was recommended by a vendor my husband did some work for. Brandon came out to our home within a couple hours of calling. He was very professional and put our concerns at ease with his determination to get us up and running ASAP. We were very pleased with Brandon’s prompt and thorough service...we signed up for the gold membership. Thank you Brandon for the exceptional service!
Cencal was a life saver they installed my new ac unit in a matter of hours!! Very professional!
These guys are great. They take care of the furnace/AC at my rental and I have zero worries. Its super easy to schedule things, and they work with me and the tenant flawlessly.
Professional, clean, prompt and knowledgeable. Setup the maintenance package and they come every 6 months to clean/check AC/HVAC.
Brandon is very professional and provides answers to every question.He is prompt, follows health protocols and is very personable.Recommend CenCal 100%!
CenCal was highly recommend to us and we are glad we followed through on calling them. Brandon the technician was very respectful and knowledgeable, and he has a great personality and he seemed right at home with us. The crew at CenCal were great as well. Brandon and the crew were prompt on the day of installation which we appreciated. The company follows through on all their promises. Susan at the office was right on top of things as well. We had a delightful surprise at the end of the process. A wonderful gift from CenCal it was like early Christmas for us. We are now part of the CenCal family.
Brandon and Kevin did our heating service this week. They were so respectful of my house. They were extremely careful with the ladders, equipment bags etc. They were very thorough as we had many questions since this home is new to us. We really appreciated their professionalism. Also, Susan who calls to confirm dates and coordinate is lovely to speak with every time. We will be a long term client of this business.
Ignacio came to my house today. Did a great job of informing me what the issues were and what needed to be done. It just needed a good cleaning. He didn’t try to sell me anything I didn’t need and gave me as good idea of how my AC unit is aging. I paid for today’s service and the next service in the fall. Look forward to being a customer of theirs for a long time.
Brandon and his partner were so helpful. It was 90 degrees in our house and they were willing to come out late Friday evening. So very thankful. We will def be using them again and again. Thank you again !!!
I have both my home and my rental on the Service Plan with Cencal. The office staff is very friendly and prompt on scheduling. Every tech which myself or my tenant has interacted with have been professional and provides a full report on the unit they are servicing.
Have used Cencal for a couple years now, very reliable and honest company.
After having nothing but trouble with Honeys AC service I decided to call Cencal. They sent out a technician within an hour of me calling. Their technician Brandon was nothing less than spectacular! He was genuinely courteous and professional and made sure my AC was running strong before the three day labor day weekend. Kudos to Cencal and particularly Brandon for the excellent customer service and quality work!
Brandon called for tell me he was on his way and arrived on time. He serviced our unit quickly, and educated me on the next steps since our unit is very old. I appreciated his work and knowledge. We will be using Cencal for our future repairs or new installation.
Cencal came out and they kept my old HVAC running until we could afford a new system. What we want to say is if your looking for a company you can trust a company that stands by there workmanship dont waste your time by calling someone else. There customer service starts as soon as they answer answer there phone. Give them a call you wont be disappointed. The Kroons in Escalon
Jason and the Cencal team are always first class.
Thanks so much to Brandon, Nick, and Zach for all your hard work we absolutely love our new ac system. Very prompt and professional, I would definitely recommend Cencal Industries for anyone looking for a hvac company.
Great Service!
Very happy with tecnicians and information provided. We will continue to be ongoing service customers. Very nice to work with!
Fast and friendly service.
Would use again on other properties
Always great customer service. Everyone is so friendly and helpful. They are very appreciative to their customers. They are always on time, when given a two hour time frame they usually show up at the beginning of the 2 hour window. They installed a new HVAC unit for us this summer and they continue to service it for us. Hector came and serviced it today and brought us a pumpkin.
Brandon was awesome, went out of his way to make sure the problem was solved. Poor guy came out to fix my problem in the evening after already home holding his baby... Dedicated! I gave him a couple opportunities to go home and come back another time, but he refused and said he wasnt leaving until the problem was fixed. Bo in the office also went above and beyond to make sure she got a technician to the house on a last minute, end of the day call.... Fabulous experience all the way around! Well done
Highly recommend this company, staff is very friendly and offers great and professional service. Our heater went out and after some research I decided to give Cencal a call for service. Ignacio was my tech and he was very friendly and explained everything to me about what he was doing, how my heater works, and services the company offers. HVAC is not cheap so it’s important to go with a company you can trust. Thank you for the great service!
Jason and his staff have been amazing. They are professional, prompt and considerate.From all the guys that did the install to Bo in the office Thank you!I had to have a new system install and it was just by chance a coworker had recommended them. I had already had several bids but figured why not. I am glad I did.I cant thank them enough for taking the time to answer questions, work around my schedule and resolve any of my concerns.
Our A/C went out and having small children with 95+ degree days is not a good thing. A friend of ours referred us to Cencal and they could not have been more helpful. The Lady on the phone got us a quick appointment and Technician Hector came out first thing in the morning and quickly repaired the unit then performed a maintenance on it.A+ Service, Hector was awesome and explained everything and I felt they really cared!ProTip: Get the Gold plan!
I called this company in the middle of a heat wave, all other companies I called said it would be 2-3 days before they could come out. They came out that very day and fixed my air conditioner. Hector was great and efficient. I had called around and not only were they the fastest to be able to come out their prices were better too.Today I called because my heater was not working and I was lucky enough to get Hector and Ignacio out within the hour. Great guys and great service.Bo who answers the phones has great customer service skills and is always friendly and kind.
Irvine has been a wonderful very efficient worker. He lets us know exactly what he is going to do. We had our 1st maintenance done on 12/11/17.Everything was working great and they replaced all our filters. Irvine came today with a new employee Hector. He is young but he knows what he is doing. They went right to work and then 45 minutes later they were done and out the door.Wonderful guys and hard workers. Looking forward to seeing them again in spring. So glad I signed up for the maintenance program.I would differently recommend them to everyone I know.Thank youCatherine Jessup
When my air conditioner went out, I called my husband who is out of town to complain. He called Cencal Mechanical Heating & Air and I immediately received a cheerful call from Bo, Cencal office personnel. Her customer service skills far exceeded my expectations. She was able to squeeze me in for a next day appointment. Ignacio, the service technician arrived earlier than expected, which was great! He answered all my questions and explained the repair issue and maintenance procedure with detail. I would highly recommend Cencal Mechanical Heating & Air to everyone. They are a wonderful team of professionals!
Great friendly workers, very knowledgeable
I have used Cencal now for 3 years and each service visit has been excellent. The service that Cencal gives is a number 10 (the very best). They installed my heater/air conditioner and explained that the old products I had in my home were costing me money. My monthly bills have decreased immensely. I also joined the Gold Membership last year and have seen the benefits from this program. The service men are courteous, professional, explain to me what they are doing and clean up well after themselves. I have recommended Cencal to many of my friends.
When my air conditioner began blowing only warm air last summer I called Cencal and they sent a technician out within a couple hours. I was sure that I would have to replace the unit as it is over 20 years old. Prepared for the worse I was relieved when it turned out I only needed a fairly inexpensive part and the technician actually had the part on his truck. I was so impressed by the service that I had them do an inspection on my system and they even found several leaks in my duct work that they repaired quickly. I am now saving money, living in a much cooler house in the summer and this winter the heater blows out nice and warm in all rooms of the house. This is the one and only company that I would recommend to anyone that is looking for a fair and honest company to do repairs. Thanks again Cencal.
The Technician Brandon was super nice and understanding about my situation and made sure I was taken care of!
Best customer service ever... Weve used Cencal Mechanical for our HVAC needs since 2012. I highly recommend using them if youre looking for a new system or just need maintenance on your current one. The technicians are very respectful and knowledgeable. They really care about their customers and doing their job well. Thanks Cencal for taking care of our home!
Very efficient. Always knows if something needs to be repaired when there is a maintenance.
Fantastic service!!!
I had a great experience with these gentlemen today. From the moment they came to my door and introduce themselves they were very pleasant and very prompt with the time they gave me to be at my home until the moment they left. They were awesome! I would definitely refer Cencal Mechanical Heating & Air with no hesitatation, thanks gentlemen!!
Cencal was able to come out the same day and fix our air conditioning issue. They were kind and courteous from the office staff who answer the phones the tech who came to our home. Thank you for saving us from the valley heat today.
Fantastic, Team,Nick and Zack your Awesome...Replaced a 35 yr old system and they did great, Office Staff was Right on top of every thing. I highley Recommend this Company. thank you Jason..JW Escalon ca
Great service at a fair price.The service technician was courteous and professional. They got our heater back up and running in a timely manner.
Great Customer Service. Super helpful technicians. We have used them for both our air conditioner and heater. Highly Recommend!
I have absolutely nothing but positive and great words to express about Cencal….The owner was above and beyond! His whole staff team was the best! YesMr. Ignacio Pimentel, was the best.very pleasant friendly and caring.