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Reo Motors Inc.
2777 S 27th St, Milwaukee, WI 53215, United States
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Reo Motors Inc.

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Os
Review №1

I bought a car not to long ago from Reo. I have to say, for the amazing price that I got, the car is working flawless, no problems whatsoever! The car dealership employees were very professional and really helped me find a car that fit my budget, and had all the qualifications I was looking for in a car! If you are looking for a premium used car dealership, Reo Motors is the place to go! Definitely will be recommending to my friends and family!

Li
Review №2

Recently bought a SUV from here. Was really happy with the affordable price. Staff was helpful and helped me to find the best car that would work for our family. Would highly reccomend.

Ma
Review №3

I purchased a rav4 with the help of Cris, and it was the best car buying experience I have had. Previous salespeople seemed to not care about my individual satisfaction or understanding of the process, but not Cris! Throughout the experience, He made sure I understood the whole process. He went above and beyond what a typical salesperson would do making sure I was happy with my purchase. Thank you Cris for an excellent service!!!

An
Review №4

The initial visit was great. The post sale delivery is where they failed miserably. They sold us that the vehicle had the technology package, which it did not which then indicated we overpaid for the vehicle. We couldnt verify the technology package because the radio security locked. We were told that it would be unlocked before we got the vehicle (which it wasnt). They had to replace the brakes but after delivery, the brake failure light came on our drive home. The shocks were bad and had to be replaced. To their credit, they did take care of the repair issues, but they did not take care of the issue of deceiving us about having the technology package on the vehicle. Without it, I wouldnt have purchased it but now Im stuck because I trusted them.My advice would be to RUN from this place as it appears they dont do true inspection/repairs on their vehicle and will mislead you. Our salesperson was Dan and he seemed like a nice guy, but the end experience left a very bitter taste in our mouth. Very disappointing. I wish I never stepped foot on their lot, I hope you dont make the same mistake.

Ab
Review №5

Excellent customer service and great prices compared to other dealers with a Wide selection of vehicles. bought my first car from here and definitely coming back when its time to replace it.

Ro
Review №6

First, the car I agreed to purchase I still don’t have and it is going on two weeks almost.Second, the manager Andy Shellell lied to me during my conversation with him, and when I called him out for lying he just said “ummm I’m sorry”. The conversation was with regards to when I could pick up the vehicle I’m waiting on still.

Ma
Review №7

This was the easiest vehicle purchase Ive ever experienced. Fair price for the car I purchased, easy-going staff. They held true to their 30-day/1000 mile warranty and Im happy with my decision to work with them!

Qu
Review №8

Juan very quickly helped me with the solo test drive (very nice in these trying times) and didnt try to sell me on the car when I said I didnt want it.That being said, the ad online wasnt very genuine. There was significant curb rash on the wheels, a busted speaker cone, non-functional AC, and several other issues that definitely should have been either delt with or indicated.Great place to go if you know your way around cars and what to look for. Otherwise, Id probably stay clear.

Cu
Review №9

I love my vehicle from REO Moters. Very good customer service. Low miles great look. Runs very good. Need a new car or truck go to REO Moters.

Gu
Review №10

Bought a Nissan No 2500 cargo van for a camper conversion. Had to address several mechanical issues during and after the purchase and was very happy with the way they handled everything. Appreciated our sales consultant Robert’s communication and help, and the management’s willingness to address the issues.

Ka
Review №11

I bought a car here and a few months later a lot I’m of issues started coming out and I had to sell it because I had to pay a considerable amount of money to fix the issues with it so do yourself a favor and save that money and spend it on a good car dealership. This dealership is not good!

Er
Review №12

DO NOT COME HERE FOR A CAR Horrible customer service. My truck has been in there more days then I’ve had it. The engine light came on the same night I got the truck. I took it in to get fixed and all they did was turn the light off. They sold me the truck with horrible tires and when I called and complained the lady hung up on me DO NOT COME HERE FOR A CAR I REPEAT DO NOT COME HERE FOR A CAR!!!!! It is past the 30 days so I am stuck with it. The only person who helped me and always had a great attitude was Jaun. And he is not the mechanic nor does he answer the phone. If I could rate this 0 stars I would.

Au
Review №13

2008 Toyota hilander excellent experience. Great service and quick financing. 5star newer used lot

Am
Review №14

Went to look at a vehicle and the vehicle looked GREAT online in the pictures they showed. Once I got there for my appointment and had a closer look at the vehicle, they had painted over rust spots that had started bubbling. The truck had awful rust all over it but unless you know what you are looking for, you would never see it. The salesman acted like he had no idea there was that much rust. The truck had dents all over it and the only amount of money I could get them to come down was $800 less. Typical sleezy used car lot. I DO NOT RECOMMEND!

Ri
Review №15

The worst dealership ever. I recently got a vehicle through them with everything in my name title along with bill of sale. The car was a gift for me. Within one week of having the car i had to take it back due to stalling. I had a one month warranty with the dealership. They agreed to call me when the car was ready. I called hours later to find out they illegally returned the car to the person who purchased it for me even though my name is on everything! And now I’m carless and they refuse to give me back the car because the person traded in my car and put the new car in their name. And then the OWNER INFORMED ME THAT I CANT GET MY CAR BACK UNLESS I PAY 1000 DOLLARS.

Ye
Review №16

Really good dealership, great customer service! Purchase my vehicle in June and it’s been in great condition every since, they are really helpful when it comes to servicing vehicles! Would definitely recommend going in with Dan or Chris ! Great sales guys !

ZS
Review №17

They don’t inspect cars, owner is such a scammer they lie about warranty they sell you 1yr insurance charge $1000 and they don’t honor it. Don’t buy owner clearly just cares about the money and nothing else a bunch of AholesLet me know if if you guys where charger for the insurance and they didn’t honor it!!!

An
Review №18

Worst dealer ever I paid 14000 and I am still having problems with the car. they try too fix it 3 times but nothing..the car is having the same problem. sense 3 years ago. I talk to the owner but never got my car fix

Ma
Review №19

Look the vehicles over really well. They say that they inspect them. But its questionable 🤔

Je
Review №20

Went for a test drive and car stop on the light stop several times I went back and told them what happen and they just look at each other and that was it for me they just walk away no more mr nice salesman this dealership sells nothing but junk straight out of the auction no proper inspections please don’t buy from here LEMON CARS that what they SELL

Je
Review №21

Great customer service and great products

Al
Review №22

Not one person tried to help us. We asked to test drive a car and even when we brought the key back they completely ignored us.

De
Review №23

I can’t recommend this place enough! My experience so far with them has been spectacular. I not only got a great deal on my new car, but they also handled an issue I found with the car with no questions asked. Spoke with the manager and the owner both, they were very helpful and friendly. We’d 100% purchase another vehicle from Reo, thanks guys!

Ro
Review №24

Amazing dealership, amazing customer service!!! Highly recommend! I will for sure be back for another vehicle.

Ja
Review №25

They are great at getting loans to purchase cars and will dedicate time for you to purchase a car or truck, that i wont deny. But after the deal is wet and done is like they dont know know you.bought a 2014 taurus been having issues with it ever since loe mile on the car but has issues and they will not help after you get them the check from the bank.. I buy at least three cars a year completely lost my business.

ma
Review №26

Great family friendly dealership! great customer service and excellent communication, highly recommend checking them out before making a car purchase anywhere else, you wont regret it!

Ya
Review №27

Dan was good to work with. He did great and was working with me until he found out we had $14,000 to spend on a vehicle. All of a sudden certain vehicles couldnt be marked down. On some they were unaware of the issues the vehicles had.He offered me a 30 days or 1,000 miles warranty on the car if I were to buy it. I was skeptical on spending over 12k on a car that would give me issues after the 30 days. I actually went elsewhere and bought exactly what I wanted.Be very careful and inspect these cars cautiously.

Ma
Review №28

Horrible ! Don’t come here ! Worst customer service I’ve ever had. They were rude and didn’t follow through with their word ! Completely unprofessional.

Ja
Review №29

Best dealer with used cars at very affordable prices and awesome customer service! Very friendly staff and managers 👌🏼

Su
Review №30

Great experience purchasing a car. Dan Fonseca was great to work with from start to finish. We had a couple of small things that needed addressing but they were taken care of right away. We love the car and thank you Dan for making the process very easy.

Ri
Review №31

Stop telling lies & misleading customers. They call you to drop your car off, you get there & nobody knows who called you! Misleading company & they sell Lemon cars. SHUT THIS PLACE DOWN

Mi
Review №32

Came in looking for a car. Had no idea what I wanted and my salesman Christian did an excellent job at finding me a car that met my needs. They were able to finance me my car with no issues. I’ve had to get service done once and they were very fast—the car was running like new when I got it back. Best place in Milwaukee to get your car with reliable customer service. Will definitely be coming back!!

Ja
Review №33

Awesome place. Juan and Carlos are great. On my 3rd vehicle from these guys and nothing bad to say. Took one of the vehicles back for front end noise and they quickly repaired it and had me back on the road the next day. Great selection of vehicles at great prices. Easy financing and super friendly staff. Highly recommend Reo Motors for your next vehicle!

Be
Review №34

We had a great experience looking, test driving, and talking numbers with Rodrigo at 6260 S 27th Street, highly recommend him and that location. But the one time we had to come to the 2777 location to purchase the vehicle it was a chaotic mess and a horrible experience. We waited 30 minutes to be helped and then we waited another 45 minutes to get our paperwork, keys, and get out the door. The car was already there waiting for us, they knew were were coming with cash ready to be in and out but for some reason we were there for an hour and a half, most of the time spent waiting and clueless as to where anybody was or if anybody was actually finalizing the deal. Hate to post a bad review but I would never deal with this location in the future.

mo
Review №35

Horrible customer service!!! If i could give a lower rating than this,I WOULD!!!

mr
Review №36

They have some of everything, great service when you can get it.

Mr
Review №37

Like Yasmin said. This company purchases faulty vehicles from auction because they dont hold a high standard like dealers do. The got a Ford Explorer from auction because the dealer I was working with said this vehicle needed close to $4k in repairs. It didnt pass inspections and Reo is willing to put it on market and sell it to someone. I called them out on it and they hung up on me. Poor customer service.

Du
Review №38

Great place to work with, we had been looking for a particular Q5 for the past couple of months with an exact Exterior and interior color in mind. When one popped up on their lot we came by to take a look at it, the vehicle was respectively priced and service was great. Very happy with the car and the transaction. The vehicle was represented well, it had a few flaws like any used car as I would expect. Looking through the rest of the cars on the lot I wouldnt hesitate to come back again and take a look if they had something I was looking for.Dont let the negative reviews sway you, fully inspect the car before buying and know that you are buying a used car; that has more to do with how the previous owner maintained it than the dealer who is selling to you.

Na
Review №39

I decided to browse around and ended up leaving the lot with a nicer, newer car the same night. These people are genuine and really care about their clients. I am very happy with my vehicle. Dan, Victor, Salim and Ahmad are all fantastic guys, they work as hard as they can to get you the car you want. 5 stars all around.

Ju
Review №40

This dealer gets their vehicles straight from the auction and then immediately puts them for sale without inspecting or repairing them. They don’t even perform oil changes or a basic tune ups on their cars before they put them on the lot. They fix the minor things that people notice on test drives. If you buy a car from here be prepared to spend at least $2500 within the first year of ownership to perform long overdue maintenance and to replace tires and possibly brakes.

Ca
Review №41

Would give it no stars if I could, terrible customer service, clueless employees. nice to you until you purchase a car then they completely change their attitude, DO NOT BUY FROM THEM.

pa
Review №42

Radio and air not working

Je
Review №43

Great experience! Chris and Alex really care about their clients.

Ja
Review №44

I drove to buy a car from Louisiana. They were very accommodating and helpful. They held the car for me for 2 weeks till I could drive the 16 hours to go pick it up. I got an amazing deal, and they even put new tires, brakes, and rotors. Id give them a 10/5 if I could. Thank you guys so much, the car is amazing.

Lo
Review №45

We were looking to upgrade our minivan and Alex got us exactly what we were looking for. We told Alex what we wanted and he only showed us what we wanted to see, not wasting our time with vans that didnt meet our criteria. Javier gave us a great price for our trade in and Dan made the financials seamless! There were a few minor body issues that Faro and the Service department took care of immediately which made us very happy. It was a great experience and we will tell every one we know about the great service and value we received from Alex, Javier, Dan, and Reo motors.

Sa
Review №46

If I could give a higher rating I would! This is by far the best dealership I have ever dealt with. Dan and the others bent over backwards to make sure I hot the best deal. I will never buy a car from anyone else after my experience there! Thanks to everyone at Reo.

Le
Review №47

My experience at Reo was wonderful! They answered all the questions I had. Cristian helped me pick the perfect car. There were a couple issues but Cristian figured it all out for me. I recommend Reo Motors for sure!

ra
Review №48

These people have mad skills getting great used cars at auction. Ask for, Victor. A truly professional salesman.

Je
Review №49

Excellent customer service and great prices compared to other dealers with similar vehicles. I bought a used car with them almost 5 years ago and the only thing Ive ever had to replace were the tires last year and normal oil changes.

Mi
Review №50

I’ve gotten 2 cars from them, and after a few minor issues… They were able to fix it and keep me happy… Overall the cars there are great… The staff awesome… They will work with you to get you in the car… Unlike other dealerships you’re not gonna rob you blind in car payments that are way too high… Love this place #goreo

He
Review №51

We had a GREAT experience here. We bought a quality truck and received top-of-the-line service from the employees that helped us (mainly Jairo!). I would definitely recommend this dealership! Theyre very helpful & very caring. Thank you so much, Reo Motors!!

Pe
Review №52

2 years ago i buy 2009 toyota camrey. They charge me $10,000. And then i have to shell my toyota camrey 2009 model they will offer me $1100. Doller ?? I request customer dont go theire please.

Aa
Review №53

I had extensive conversations with both Juan and Alex over the phone about a Honda Odyssey they were selling. I asked repeatedly about the working condition of everything on the vehicle, and they continually assured me that everything works great!We agreed on a price, and I told them I was planning to come up to Milwaukee from Chicago with my wife and two small children. When we arrived, we took the van to an honest mechanic who told us what Alex and Juan already knew, that among many other issues the van had, neither of the sliding doors worked and would require $700 in repairs to fix. Without functional sliding doors, a family minivan is not functional as a family minivan!When I pointed it out to Alex and asked whether they could fix it or lower the price, he responded no to both, explaining that they had already chosen not to fix it and that it was built into the price. I then suggested that a material defect like that would be important to include in the online description or to mention on the phone when asked pointedly about any defects. His unapologetic response was, We didnt know about it. First of all, how could they not notice sliding doors that dont work (its not like theyre buried deep in the engine), and second, if they didnt know about it, how could they build it into the price?These guys intentionally misled me and let my family of four drive all that way in hopes that we would cave and buy the van anyway since we had traveled so far. We walked away.Typical sleazy used car salesmen.

Yu
Review №54

Great customer service! Was told to bring in my car to get it checked out, and they were able to not only look at it but fix it all in that same day. Would recommend!

An
Review №55

HORRIBLE PLACE, THE OWNER OMG IS TERRIBLE, NO MATTERS WITH THE PEOPLE AND THE STAFF BAD VIBES NEGATIVE

Qu
Review №56

I had did a review 7 months ago and it was a 5 star i bought a truck which is not the original we test drove. Turns out they sold it to one of the workers and gave us a lemon truck which has been in the shop oh about 8 times now thank god for the platinum & gold warranty from my bank. What ever you do when you test drive one of there vehicles take pictures and write the vin number down. Also another red flag if you notice all there cars have the same mileage on there vehicles too. So i do believe they change them and that is illegal. Just be smart and if you can take an inspector or a mechanic with you if you decide to buy a vehicle from these crooks.

ha
Review №57

Customer service is really horrible ... Bought a car and only came with 30 day warranty ... Really 30days? Its owned by an Arab meaning this place is cheap ! I do not recommend coming here..even Sanchez was better business...p.s beautiful ladies working here... But have attitudes like theyre getting paid 4.50$ an hr ... The sales men try their best... Salute see you people in a couple of days

ab
Review №58

The best to get you car taken car of and very good people. Milwaukee is lucky to have them. Keep up the good hard work

An
Review №59

Worst experience!!!! They had to fix and replace several things in the first week of purchasing (minor and major), now 6 months later, to find out the air compressor doesn’t work, and vehicle has other mechanic issues. DO NOT RECOMMEND.

Ga
Review №60

Great customer service, so happy with my car and my salesman juan was so helpful and nice will recommend this place to my friends and family. Even got me financed with not so good credit.

Fr
Review №61

Looking for a Speed wagon, an REO speedwagon because I can’t fight this feeling anymore.

ih
Review №62

I have been car shopping for a while, and have had no luck finding a reliable car or being able to get financed. I came into Reo after one of my friends recommended them. I was absolutely content with the entire experience. They had a couple of vehicles that interested me with low miles and at a very great price! The financing went very smooth and within the same day I was able to drive off with my new car. I love everything about it and they truly made the other places look like crap. They are friendly people with a great attitude and very knowledgable. If you are looking for reliable cars at great prices you must come to Reo, they will make sure you make the right purchase and will help you from the moment you step in until you are completely satisfied with your purchase.

Mi
Review №63

Great place to buy a used car. Tell them what youre looking for and theyll find it. Even deliver Accross the country for a fee.

do
Review №64

I went there to make my friends car payment I wait for about 10 minutes then I hear one of the guys in office I think they Arabs he told his sales man just take the down payment as much as you can anyway she will not be able to pay us so we will repo the vehicle next month. He remarked let her know we are really good reposecing cars! So be careful because they will give you any car even when they know you cant afford it because they dont care if people work or not as long as they bring a down payment!

Je
Review №65

DO NOT PURCHASE FROM THIS DEALERSHIP. If i could give them no stars, I would. They LIED to me when I asked about the check engine light coming on when I test drove the car. Magically it is off when I come take a look at it again. I purchased the car, of course trusting what they said to me was in fact true. They knowingly sold me a car that would NOT PASS EMISSIONS. When I asked for a rental, they refused. When I asked that they reimburse me for repairs, they said I had to take it to some hack mechanic that was 30 miles away. I was DONE with them at this point and reported them to the BBB.

Ch
Review №66

I went to Reo Motors hoping for a good buy, but I instead bought a nightmare. The sales men seemed really nice when I came in they helped me find a car I could afford and told me they would put new tires and breaks on it for me. I was really excited since this would be my first time buying a car. Everything seemed to be fine until 31 days later, one day after my warranty (how convenient right?) a valve broke and my car was leaking anti freeze bad. I dont know much about cars but my car was over heating, leaking, and eventually wouldnt turn on. I called Reo Motors not know it was a day after my warranty and asked if they could take a look at it. They said since it was not under warranty they would charge me full price for looking at it and fixing it. After having to deal with that the car seemed to be fine again and although I was upset that they charged I hoped it was a one time thing.Three weeks later my break light turned on, again I dont know much about cars so I was worried my breaks would fail. I had my cousin look at it this time and it turns out the break fluid hadnt been changed in god knows how long. Then a week later a part of my engine that has something to do with the radiator broke, my cousin fixed that and found that I had yet another leak, but he wasnt sure if it was coming from the water pump or somewhere else. I was very frustrated at this point because it had one been a couple of months and my car already seemed to be domed. About a month later my car was done with I had a leak in some valve that was allowing coolant to leak into my engine. I asked a local mechanic how much he thought it would cost to get it fixed and he said $1200 and that was just for what he could tell right away was wrong with it. Not including anything else that he might find. I dont have the money to fix it so now I have to take a bus and ride a bike just to get to work witch takes me and hour and a half when it use to take just 15 minutes to drive there. So ridiculous! When the mechanic asked where I got the car I told him Reo motors and he told me about how they sell nothing but lemons. Never go to Reo Motors! The stories Ive heard from other people since is enough to make you puke. This place obviously is just exploiting people.

Il
Review №67

I just bought my 3rd car from Reo motors, simply because of the great service and the wonderful experience I have had with them. What a great staff! Dan youre the best!

Wi
Review №68

Very Over priced Cars

ch
Review №69

Reo should be ashamed. Just got car in from their customer for service and this it what I see. A brand new tie rod, brand new anti sway bar which is bolted into a rotted out subframe. This vehicle should not be on the road much less sold for that purpose. I asked customer to locate their disclosure label from the purchase as if this was sold without disclosure it is a major liability. This was along with incorrect (too narrow) wheel bearings installed. A brand new wheel bearing with a quarter inch of play. Disgusting. Not to mention the new tie rod end and new lower control arm ball joint snapped from having the wrong wheel bearing. I would say avoid this dealer at all cost as they apparently sell unsafe vehicles to unsuspecting female customers.

Je
Review №70

I would give them lower if I could. I purchased a vehicle from there. They didnt have the title on hand. Told me it would be next day delivered. Had to hound them to get it. Also screwed up the paper work. Didnt list the vin#, miles on it, make. Had to have them redo it all. Title finally showed up 13 days later. Worst vehicle buying experience ever!

Pe
Review №71

I truly do appreciate Javiers customer service! He was very patient, helpful, and made certain that I understood everything. Thanks again!

Fr
Review №72

Excellent!! Will buy a car.

Be
Review №73

This is a truly pressure-free car buying experience. Victor was awesome, highly recommend seeing him, as he was very helpful and made the whole vehicle upgrade as simple as could be. Thanks REO!

Mu
Review №74

Ive had my cars serviced at REO for years. They are honest and dependable. In fact, they save me a bunch of money when other mechanics wanted to charge me for things I didnt actually need. The staff at REO were honest and fixed my issues for a fraction of the cost. Thank you REO I will never go anywhere else!

Ed
Review №75

My experience here was horrible.When I went to test drive the car it was at wrong locationCar broke down with timing belt 8 days after purchase . They towed it, with no explanation. No call for days . They even refused a rental car untilI called and flipped out demanding some follow up service for the 11000 I just spent. When i pick up my (fixed) car. The actual leather part of the seat was off the frame. Like someone had sex in my backseat. Also The radio and GPS were locked on CODE (anti theft system) which they did not help to fix at all. Had to call Acura and do it myself.As if this wasnt enough, The car I traded in was still owned by the bank. The check REO sent got lost in the mail. So 2 weeks later all of a sudded 240$$ come out of my account for my OLD CAR now owned by REO.-This last issue could of thrown a less fortunate person right in the poor house.DO NOT BUY YOUR CAR FROM HERE!!!!Side note:All the coffee condiments are stolen from a local McDonalds every morning. If your wondering what type of people your about to deal with.Please dont make the mistake i did by shopping here, Just dont do it .

K
Review №76

Great place to buy a car

Sa
Review №77

I tried to buy a 2010 Ford escape limited from Reo motors and when it came time to go to the bank, the bank told me they could not do the loan because the title was bonded. When I returned to Reo, They said they would fix the bonded title. They had called me back and said it was fixed so we went back to the bank and instead of actually fixing it. They switched the loan type from an auto loan with a 4.5 interest at $208 a month for 4 years to a personal loan with 9.9 interest rate at $264 a month for 35 months. This is trickery and deceit. I ended up giving the car back and getting my down payment back. I now have to search for a new vehicle but I certainly wont be going back to Reo motors and I advice others to do the same.

Ja
Review №78

Had a great experience finding a car at REO with Chris!

Da
Review №79

One of the owners is extremely disrespectful. Turned my girlfriend away after explaining an electrical issue with our car. He refused her service and refused to even check the car. His excuse was Well the car looks fine to me. As he looks out the window at it! Never even checked it. He was rude and turned her away. I had to go down there as he hid behind office walls. One of his employees with half a brain came up with a solution. To that employee I say thank you. Find another place to work and let this man bury himself. 3 out of 3 negative reviews. Hmm

Ka
Review №80

My parents bought a truck from them they told them they fixed everything and it was ready to go. We later found out the truck had 3 different kind of tires and other stuff wrong with the wheels and no radiator coolent and a lot more wrong with it. Not a good place to purchase cars.

To
Review №81

1. Bought the car (Wednesday)2. Drove the car next morning and car stalls and Engine check light comes on (Thursday)3. Brought it back to dealership to fix4. Was told that they will slip me in there to get it fixed but warned me they have twenty cars ahead5. Then was promised they will get it done on Saturday6. Received a call that it will not be done until Monday or Tuesday (Saturday)7. Called and was transferred multiple times. Placed on hold multiple times. Sugested that there has to be a way for me to get a car for me to use (EX. Loner Car). Wanted to talk to the Manager. (Too angry at this point) Was told he is away from desk and will call you back.8. Received a call and was told that they can provide a loner car. Asked when I could pick it up. (ARE YOU SERIOUS?! I DONT HAVE A ___ING CAR TO PICK UP ANOTHER CAR!)9. Strongly suggested to speak to a manager and was placed on hold.10.Some time has passed and finally was able to speak to someone about this issue. Explained what has happened. Then was told to hold to speak with the owner.11. Owner is now shadowing the Manager as I once again explained what has happened.12. After doing so the Owner has responded that I should already had been offered a loner car and not only that should have been told that they will get my car fixed right away.13. Then I was offered to take my car as is and wait til the part comes in and they will fix it. (Why sell the car in the first place)14. I then refused and told I do not have a ride to pick up the car. I suggested to be picked up.15. The owner then said he will throw in an extra 30 day warranty.16. It has been a week and I still have not yet received a call about my car17. To SUM IT ALL: Why deal with such dealers and go through such horrible experiences?

Le
Review №82

Really pleased with Reos etiquette, and their service was remarkable. We will definitely be back the next time we want to purchase a vehicle. Thank you!

ka
Review №83

I just bought a car from them week ago and they gave me a great deal and I love the car so much. I dont see how people had bad experiences there they were so healpful and willing, I would highly recommend people to this dealership.

Ch
Review №84

The staff at REO are incredible! They were so willing to meet my needs including my limited budget, limited monthly payment capabilities, and down payment amount. Not only that, within the first 30 days there were a few things on the car that I noticed may have been funny. They fixed all of it and more. They honored their warrantee and went above and beyond with their customer service. Very informative and very willing to help. They treated me like family! Cant wait to purchase another vehicle for my soon to be wife in the future! Thanks REO! You guys are awesome!

fa
Review №85

I buy all my cars, my family & my friends cars @ReoMotors. Best in town

ra
Review №86

The only honest people selling cars in MilwaukeeThe ONER and his brothers are very nice and they always try to work with you all the way and make sure you happy with your vehicle🌹🌹🌹🌹🌹🌹🌹🌹🌹

Is
Review №87

Worst dealership. Bad cars, bad customer service and rude. Scammers!!

Li
Review №88

Jairo Hernandez helped me with purchase of my vehicle. He was very helpful and polite. Excellent service!

Ci
Review №89

I was very disappointed with there their warranty. I was sold a one year warranty for $1000. I was never told it was 1 year or 12000miles. I they would of I would not of spent my thousand dollars. I put 12000 miles in 3 months on the 5 month I had a breakdown. So I called to see my warranty coverage and the first thing they ask me is did I go over 12000 miles. Felt ripped of at that point. I could of repaired my vehicle and had some money left over with a thousand dollars.

Mi
Review №90

Horrible experience I’ve had the vehicle for a week exactly and this will be the 2nd service already. They said they replaced the gas tank sensor! Bs the car is doing the same thing before i took it in smh it’s still shaking at idle stops!!!!!! I’m still in my 30 days. I’m going to file a complaint against them if i have too

De
Review №91

Everyone seems nice truth is they dont care, very unprofessional, poor customer service, I put deposited twice in different ocassions to hold a vehicle, both times they sold that car within the next day after taking my deposit $. They need a better system . Ridiculous.

An
Review №92

Jairo helped me with purchase of my vehicle. He was very helpful and polite. Excellent service.

Yo
Review №93

Car had a problem and they fixed it with no problem 👍

Je
Review №94

Went there on black Friday. Had my phone stolen by one of their sales people. Accidently left my phone in a vehicle. Returned within 45 minutes later., phone was gone. Manager checked the cameras, only person in the car after we left and before we got back was the sales person who showed us the car. We knew exactly where we left it and the phone was miraculously shut down right after we returned and asked the salesman questions about finding the phone. Well that was a $500 mistake.

Ju
Review №95

This place sold me what I thought was a good car but I thought wrong I have took it back over six times in less than a 9month period. They make me wait weeks just for an appointment then days just to check my vehicle before even starting the work and still no resolution the vehicle engine light still turns on. Never buy a car and especially never buy their extended warranty their mechanics are crap. I totally regret having to deal with this dealership

Si
Review №96

Crooks is what this place has working here... They tell whatever you want to hear to make the sale... They are selling lemons and then charging clients an arm and a leg to fix existing problems... They told my husband and my self it would be interest free if paid off with in first year now they are telling us no we only have to the end if the month to pay it off without interest... These people in cluding the workers and OWNER ARE THIEVES!!! WOULD NOT RECCOMMEND THIS PLACE TO MY ENEMY...

Je
Review №97

I read a lot of reviews about the place wish I did that before I went up there and put money down on one of their vehicles. What I noticed that remains consistent with the reviews is that some of the staff there do not listen that can make for bad business.

GI
Review №98

These people are so rude I was in there today to look at a car and I asked can i take for a test drive the guy said no they dont do test drives anymore but I can buy the car if I want.... Well I am not going to buy a car thats 12 years old with out test driving it... Then another guy drove up from IL to see this Mazda was going to pay cash for a car offered them 8,000 dollars cash right then and there and they wouldnt come down the couple hounded dollars. This place treated you like crap my sister in law bought a 2009 Dodge Journey from them and everything you can think of went wrong on her truck and they treated her like crap.... DONT buy a car from them... Rudest people ever

La
Review №99

I’m so angry I bought this this lemon. It’s a 2012 Chevy Cruz . I was at a gas station the first month that I bought it and a car salesman stopped me and said “ You bought a car from Reo? I had a lot of their customers come to us for trades, due to them selling terrible cars “. She offered to give me her cardand let me work with her at Car Max for a trade in. I declined as I felt it was a good buy, plus my family knew them pretty well. Anywho, I only had the car for a little over a month the engine light pops on. Then the car started overheating.... my boyfriend looked under the hood and realize that there was no coolant, So he proceeded to put coolant in . That only worked for a week and then it started overheating again . He said it could be a leak. Took it into the local mechanic and he said there was a leak that cost $300 to get fixed . Now two months later the brakes went completely out .Took her back to the same local dealer..they said Reo put the wrong brake pads on and that this was really a $1000 job but he would take care of the front brakes for me for $600. So I only had this car for half a year and it’s already cost me roughly $1000 ?? Oh yea, that same mechanic said that there was a wrong piece something for the engine and it will cost $1500 . The car is never going to pass an emissions test.. terrible place to go ...do not buy !

Tr
Review №100

Car engine seized. Got stranded in the middle of nowhere. Stay away

Information
16 Photos
100 Comments
3.3 Rating
  • Address:2777 S 27th St, Milwaukee, WI 53215, United States
  • Site:http://reomotorswi.com/
  • Phone:+1 414-383-8788
Categories
  • Auto repair shop
  • Used car dealer
  • Brake shop
  • Car dealer
  • Car detailing service
  • Oil change service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Oil change:Yes
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