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Sarraff Watchmaker
169 E Flagler St Suite 815, Miami, FL 33131, United States
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Sarraff Watchmaker

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Th
Review №1

Sent in my rose gold watch for a refinishing of a dent. Ramsy was amazing throughout the whole process and I was blown away by the quality of the work — the watch came back looking brand new!I would definitely recommend Sarraff Watchmaker to anyone who needs their watch serviced.

Sa
Review №2

Got in contact with Sarraff, and asked if possible to do a full service on a Omega Co-axle in less than a month including shipping. They were able to achieve that and ship the watch back to me in a wonderful safe container….I wish I had that shipping it to them, just rapped it in a sock 😅. Once I got the watch out of that safe container, my daily worn watch I had for 5 years…..looked so fresh and perfect THANK YOU!! I felt a few scratches/dings were bad sending it in, and I can say all were taken out, it’s like a brand new watch now and running on time!! Great service, great timing, and wonder price highly recommended!!

ne
Review №3

Good people very honest and reliable, they will go the extra mile to have things done, the only place I trust with my watchesThanks

Li
Review №4

For years my Brother has Trusted and had the Sarraff Family Repair, Service and Overhaul his Collection of Rolex along with many other Luxury Brand Watches.I, as well, began asking Sarraff to Service my watches and have been NOTHING but SUPER PLEASED!I wouldn’t trust anyone else to service my Rolex Collection of Watches.They are Truly PROFESSIONAL WATCH EXPERTS!!!

An
Review №5

Ramsey took in my new to me birth year Speedmaster with a 321 movement that desperately needed an overhaul & he did not disappoint. It now runs perfectly & I don’t want to take it off my wrist. Highly recommend as Ramsey knows his stuff. Worth the wait.

Gu
Review №6

So sad I had to come yet here so happy to have stumbled into this gem, my watch cracked badly and immediately entered a panic state. my buddy sent me to Ramsy at the DuPont buildingWalked in and right away I was able to relax, best operation clean space and you can see they care about the details.Price was extremely competitive very reasonable and fair.I have to say I found the family that will take good care of my watches for the rest of my life.Thanks guys!

Ma
Review №7

I’ve been using Sarraff - father and son team, for years and I’ve referred them to friends as well. They do first class work are are extremely professional and honest. As long as I own a luxury watch, they are the only ones in Miami I’ll allow to take care of it. My friends have had the same amazing experience.

Ju
Review №8

The guys at Sarraff Watchmaker were amazing, I called in the morning to find out about price and some details and they answered all of my questions. Replacing the battery on my watch was quick and they even went the extra mile in cleaning the bracelet joints. Prices are very reasonable and the quality is excellent.

Ch
Review №9

I sent in my watch in early August 2020 to have the watch repaired. It is a Straton synchro with a ne88 chronograph movement. I was told numerous times over the course of several months that the watch was just about finished and ready to ship in the next week, day, etc. By January 2021, after finally hearing back after multiple tries, They tell me my watch has been repaired and is ready to go back. I finally receive my watch back, still broken and it’s clear that no work has been performed on it. Time keeping is still erratic, the watch stops running. I send another email waiting to here back, and of course I haven’t heard a response. They are very difficult to reach via phone or e-mail, you pretty much play the lottery hoping that they will respond. Not only that, they are dishonest because I paid a decent amount to have my watch shipped back to me broken. So not am I only out 160 dollars, I’m also out all that time I could have found another watchmaker. Stay away from them, the following is a photo from my timegrapher after getting it back. No, it is not just simply magnetized.

Ca
Review №10

Sarraff Watchmaker is awesome! I met Ramsy many years ago when I needed a vintage Seiko dive watch completely refurbished. He did an amazing job. He just finished freshening up a Breitling Seawolf Avenger Titanium and it looks like new again! Outstanding work!! I live in New Mexico and send all of my High-End watches to Sarraff Watchmaker. He is honest, professional, and responsive to your needs as a customer. He has a customer for life! Thanks again for an outstanding job! 😉👍

Ab
Review №11

Very professional and quick, will recommend any vintage collector to pass by.

PA
Review №12

I recently purchased a Breitling from Sarraff Watchmakers, and in addition to a great price they completely refurbished the case and bracelet. It is absolutely perfect, and without a doubt shows the incredible skill that Sarraff watchmakers brings to the job they do. This watch is one of multiple that I have purchased from them, and I am sure there will be many more. They are my go-to for worry free watch buying. Solid as they come and great people to deal with!

Sp
Review №13

I just popped in at random for a new watch battery. Excellent, personable, service. Beautiful, new, and clean shop. Very reasonable price. They are mostly high quality repair, but, they didn’t hesitate to happily do a quick battery replacement.

Jo
Review №14

Great service and workmanship: The job was not cheap or quick, but it allowed me to keep this time piece in the family and functioning, I bought this watch upon my graduation from the Army’s Warrant Officer Candidate Course and although I own several other pieces time, this was my 1st and my favorite as it has seen multiple deployments and assorted adventures with me. Ruben and Ramsy gave new life my 2 decade old Omega Sea Master after the Omega factory returned it to me with a note saying my watch was beyond repair as salt water had corroded most of the movement and years of dings and scratches had faded the luster. These guys, found the needed parts and replaced them while maintaining originality, and they polish it back to its original shine. Meanwhile, they kept me informed along the way.

Ju
Review №15

Amazing place super professional and very knowledgeable. Highly recommend if your going to buy a watch sell or do the maintenance on it.

Mi
Review №16

Just stopped by to get a vintage Seamaster looked at by Ramsey @ Sarraff. Incredible timely service, polite, and best of all honest. Look no further Saraff is the watchsmith you need looking at your timepiece. I would recommend them to anyone looking for service in South Florida!

Jo
Review №17

Mr. Sarraff was impeccable. Not only was he able to get me the Rolex (Milgauss BLUE dial) I’d searched for all over, but, he was able to attain the watch within 48hrs after requesting it! Ramsey shipped the Rolex certified mail with his courier service and had it shipped directly to me without a hiccup. I will only buy my watches with him and will make sure my friends and family do the same. Excellent experience.

Ja
Review №18

Excellent all round. Highly recommended.

Mo
Review №19

I trust Saraff to work on my watches. I typically service antique and unique watches, the few I get, and Saraff watchmakers are willing to take the extra time and patience to find parts and fix older watches that require more expertise.In my opinion it takes special watchmaker to accept a more difficult job that may require extra effort! THANK YOU!

Jo
Review №20

Amazing experience! Brought in a mechanical watch that was running erratically. Unfortunately, it wasn’t magnetized as that is the simplest fix. But the gentleman diagnosed the problem immediately, a bent hairspring, and said he should be able to fix it right away if I could wait a few moments. Since I was expecting to have to drop the watch off for a week or two, I said sure. He took out his loupe and some specialized tweezers and made some tweaks. And bam. My watch is now the most accurate automatic I have. Running more accurate than my superlative chronometer Rolex. And this is a cheap watch with a basic movement. He simply did a fantastic job, very quickly and at a reasonable price. I will absolutely going here when my watches need service. And I might even bring in a few to have them regulated.

Ji
Review №21

Family owned and they make you feel part of it. Ramsey is very transparent and a knowledgeable watchmaker. The quality of their service is unbeatable and they truly make you feel right at home. I’m so happy to come across them and know I have a reliable watchmaker here in Miami.

Da
Review №22

Ramsey has been my watch guy for years and I have taken over a dozen pieces to him for everything from service to repair. The service is exceptional, the prices are a steal, and all around just an amazing business to work with. There new location is spacious and state of the art. One of the best watch makers in the world hands down.

Al
Review №23

Have been using them for years for vintage Rolex’s. Great service.

Ma
Review №24

Great service from someone who actually cares about doing the right thing. From diagnosing the problem to waiting (and explaining how long it would take) to get the best part to replace and fix issue, not the easiest or cheapest like many other repair shops would do. Ramsey knows his stuff and I would trust any of my watches with him.

Da
Review №25

Finally after living in Maimi for 2 years, I found a dependable watchmaker located in a very nice spot. They provide an excellent service and make you feel like family.

ma
Review №26

Great customer service followed by exceptional service very professional they have me as aReturning customer their turn around time is very good

Da
Review №27

Great experience! Highly recommend!

Cr
Review №28

We were referred to Sarraff by an excellent local Jewler friend of ours at Tim & Co. over 10 years ago! Many years later, we are still picking up our watches as of today! Thanks again guys for an outstanding job. It looks and runs as good as new.TRUSTworthy & fair!

Ka
Review №29

Sarraff watchmaker is the place to go for anything watch related! You won’t be disappointed! They have been taking care of my watches for years and have always exceeded expectations. Ruben and Ramsy are known to pay close attention to detail and make sure to take care of your prized possessions. They’re just simply the best!

Al
Review №30

Have recommended Sarraff Watchmakers to all my friends. Cant say enough good things!

M
Review №31

I went inside to fix my dads favorite watch for his birthday. They were so helpful and friendly and reasonably priced. I would definitely recommend this location to others!

Ma
Review №32

I have been a clientof Sarraff Watchmaker since day 1. I will not trust anyone else with the repairs of my watches. Exceptional service! Simply the BEST. My family and I are very happy and we will always chose them for any maintenance because of their expertise on high end watches.

An
Review №33

Great work, quick turnaround, and very reasonable price. Highly recommended.

Mi
Review №34

My watch stopped working a week before my daughters wedding. It is my nicest watch and wanted it for the wedding. Contacted Ramsy Sarraff on a Monday, he told me do drop it off which I did. It turned out the main spring broke. He had it ready to for pick up the next afternoon. Could not ask for more from a watchmaker. He previously did a complete service on one of my watches and it came out looking and working like new. Do not hesitate, really!

An
Review №35

Ive known the owners for years and this is definitely my go to place when looking to buy a new watch or service my collection. Very honest, reliable and affordable. Highly recommend them.

Ja
Review №36

Great service and pricing! I couldn’t be happier with the job they did servicing my Rolex. Thanks again!

To
Review №37

They took my 3510.50 Speedmaster Reduced for a full service overhaul. The whole process took over two months instead of the two-three week estimate; Ramsy would keep on pushing the date it would be ready by the week and barely answering any of my phone calls or messages. While the Speedmaster was in for service I had sent him and additional watch that needed repair; a Movado Bold. Ramsy did confirm he had received the watch and would start to source the pieces for me by mid October. I’ve been trying to contact him for the past month and a half with no answer; I’ve sent out plenty of texts, emails and tried calling several times. He still has my watch and I really don’t know what to do to have it back; I’m really hoping he reads this and sends the watch back even if it isn’t ready. Very unprofessional, I don’t think he is a bad person or is trying to rob me but he need to get his things together. After making the review he contact me and fixed the whole issue; he did send my watch back.

Lu
Review №38

I have a Aquaracer Automatic Tag Heuer that is give or take about 15 years old. It recently started giving trouble not holding time and seemed like the automatic winding was either not working properly or it was not lasting long at all. I was recommended Sarraff by a friend, and i couldnt be happier with the results. The cost to repair was well under other estimates i received, and not only did they repair the watch, but they also cleaned and polished it! Now i feel like i have a new watch, and looks like it too!! I would 100% percent recommend this shop!!!

Ga
Review №39

Great quality of service, extremely reasonable prices! Going there is a pleasure. You will not be disappointed!

Je
Review №40

Best of the best. Professional, knowledgable, and courteous. Thank you for servicing and polishing my watches!

Jo
Review №41

This is a place that Ill recommend to everyone. The best customer service in town and an amazing job, i went last week to do maintenance to my dads old Rolex and it was fast, convenience because Ramsy Sarraff delivered the watch to my work and the best part is the good deal that you can get there! Thanks again for your service!!!!

Ca
Review №42

Excellent service, very knowledgeable and professional.

Ad
Review №43

Very knowledgeable and experienced watchmaker. Very professional, loved their service.

Em
Review №44

Amazing Work! Watchmaker was very knowledgeable and helpful! Will be my go to place from now on.

Da
Review №45

Great place for watch work, quick and expert service. Had a watch fixed again with them, great service. thanks!

Kr
Review №46

Excellent customer service and affordable pricing! I have been a customer for years and will continue using Sarraff Watchmaker for their expertise and carefulness.

Ju
Review №47

The best watchmakers in town! highly recommend them for anything watch related.

Ma
Review №48

I have a hundred year old Omega watch that desperately needed a service. Ruben and Ramsy did a great job on it, helping me source a period correct crown and making it run, well, like clockwork.Theyll be my goto for watch services or the foreseeable future.Thanks guys!

Ai
Review №49

Everyone at Saraff Watchmaker are always so friendly, knowledgeable and welcoming. This is a place anyone can trust to fix and/or customize your watch. I am so happy that we have found Saraff Watchmaker to rely and trust with our high end watches. Great experience at Saraff Watchmaker working with both Ruben and Ramsey. Love their honesty and never felt pressured. They treat me like family. I am always impressed by their knowledge. Thank you Saraff Watchmaker!!!

MB
Review №50

The best watchmaker Rubén !!!!

Information
54 Photos
50 Comments
5 Rating
  • Address:169 E Flagler St Suite 815, Miami, FL 33131, United States
  • Site:http://facebook.com/sarraffwatchmaker
  • Phone:+1 305-417-9602
Categories
  • Watch repair service
  • Clock watch maker
  • Watch store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
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