Let me first say I couldn’t be happier with the customer service and care that I’ve received from this store. Make sure to ask for Ariel, this gentleman goes well above and beyond to make sure you walk out satisfied, and has extensive knowledge on everything in the store, he makes sure you make a purchase that is true to you. I recently made a purchase of a Rolex from and the management also went out of their way to congratulate me and thank me. I didn’t feel like a customer, they made me feel like family and that’s why I wouldn’t go elsewhere. Thank you so much! You earned an everlasting client and I look forward on coming here for anything I need in the future.
Store is a regular store but staff is amazing. Every time I enter, I feel the warm welcome from each and every employee but I had the chance to deal with Juan Pablo. This amazing person has been there from day 1, through the process of purchasing my first watch. He did not promise to have anything not to put wrong expectations and hope but he fought for me to get the piece fitting me. He gave me advices, expertise that I expected from a store specialized in high end jewelry and watches. I can say that Juan Pablo went beyond my expectations and again, he was amazing from the first contacts, the advices, through the solutions he offered, for me to get the watch I like and at my image. Grateful for this and I really recommend you his knowledge and years of experience in the industry! Thanks again for your time, flexibility and of course for the nice ROLEX I just got!
One of the best jewelry boutiques I’ve been to in Miami. Customer service is impeccable, Juan Pablo Zapata is an absolute gem. When visiting I would ask for him, extremely helpful and caring he’s all about good business. He takes pride in making sure that I am satisfied with my purchases and makes sure to follow up. I’ve been a consistent customer now for the last 4-5 months now and never have I encountered the slightest of trouble, every transaction has been very simple and joyful. I take pride in being able to say such nice things about this boutique, because they truly do deserve the recognition.
My husband David and I came in like 4 to 5 months ago to purchase a watch. Our experience was wonderful. Maybel took very good care of us. Her customer service was amazing. We actually come in from time to time to say Hello to her :)
My experience with Kirk Jewelers was fantastic. Maybel was able to find the perfect watch for me and was extremely professional and a pleasure to work with. Highly recommended.
I met Jeff in 2017 as I had just moved from New York to Miami. I was immediately impressed with his professionalism an the way he made me feel welcomed not only to his store but to the city of Miami. Needless to say that day I purchased my first watch from him in my new city. A year later I purchased my second watch from Jeff and again the service and hospitality was second to none by then I felt like I was dealing with a friend. Last year on September 20, 2020 to be exact not only did Jeff go out of his way to find me a very sort after discontinued Rolex model but he managed to acquire the watch in a blink of any eye.The latest acquisition was just recently on September 29, 2021 Jeff yet again worked his magic and allowed me the opportunity to once again feel like a kid in a candy store by purchasing yet another hard to come by Rolex dream watch and at my age thats a pretty darn hard thing to accomplish. My wife and I both agree that he is the epitamy of getting that Rolex experience you dream of from your Authorized Rolex Dealer. My wife calls him Mr.GQ since he is always dressed so impeccable and I will dare to say that I may call him my friend. Thanks for making my dream purchase and unforgettable experience. I would like to mention that your new location at the Brickell City Center store in Miami and your staff are just pure class.You and your sister have definitely made your family proud.Regards,Joe & Ana Grullon
I highly recommend Kirk Jewelers and Maybel. I was so pleased with my experience my entire family returned and I don’t think I’ll ever buy a watch from another place. Ask for Maybel when you visit but really the entire staff is awesome and knowledgeable.
What sets Kirk Jewelers apart is the people. Yes, they have incredible and beautiful jewelry and watches. But weve been customers for years (even before their BCC location) bc there is a great family feel when you are there. Maybel is knowledgeable, responsive and really cares to make you happy. I truly believe she feels the joy of a purchase along with you.
My best friend has been shopping at Kirks for a couple of years now and he has always spoken so highly about Jeff and the Kirk Jewelers experience. Early this week i made my first purchase with Kirks and it has been the most wonderful experience Ive ever had. Kirk Jewelers is class. Its a family owned boutique and thats the difference. They care about the customer and the expierence. I do not see myself shopping anywhere else other than Kirk Jewelers from now on. If you want world class service and attention to detail and the absolute best experience Kirks is the place, end of story.Thank You Jeff! and Thank youKirk Jewelers!
This store is AMAZING! My Husband and I have often visited and have always felt very welcomed. We have had the pleasure of dealing with Maybel whom has always been very knowledgeable and extremely pleasant in helping us with information on Rolex watches and other jewelry. This experience led to the purchase of two Rolex watches on separate occasions during the past few years. We were also introduced to Jeff Newbaurer who was also very welcoming and kind. We highly recommend this store and want to stress that this warm experience was felt each time we visited, even before purchasing anything at all.
Excellent service!!!I had been searching for my first Rolex time piece for quite some time. I walked in to Kirk Jewelers and was greeted by a very friendly and helpful staff. Although there were no Rolex time pieces available when I walked in, my sales advisor Maybel made me feel very comfortable and at home, by asking me questions about which Rolex time pieces I was interested in, in order to see if they could meet my expectations. I left my contact information with Maybel and left the store. About a month later, Maybel called me and asked me to come in to Kirk Jewelers because she wanted to surprise me. Boy was I surprised, Maybel searched and found the Rolex time piece I was looking for. I totally love my first Rolex time piece.The purchase of my Rolex time piece was really smooth and I highly recommended Kirk Jewelers. I am extremely and genuinely grateful to Maybel for her attention, personalized service, hospitality, and professionalism.
I used to buy at another store but little by little I switched over to Kirk Jewlers, my advisor Maybel has excellent customer services and always finds what I’m looking for.
Amazing service, Maybel is the best of the best! not only her in store service but her post sales service is really extraordinary!
If you live in Miami and you are looking to acquired a Patek Philippe or a Rolex timepiece look no further and go to Kirk Jewelers. The owner and watch specialist Maybel are very attentive and professional. Highly recommend them.
Denisse was a pleasure to work with and a consummate professional. Will be back again.
I was speaking with Maybel Abdalah prior to visiting the store and she was very helpful and gave me all the information needed regarding Rolex timepieces and their availability. Finally made an appointment and she guided me through the process of ordering a new watch!! Wonderful Service
My boyfriend (now fiancé) and I had a wonderful experience here. We wanted our engagement and wedding bands to be from a local Miami family owned business and Kirk was the place! Customer service was excellent. They were very attentive through the entire process and we ended up with beautiful rings. Highly recommend for a personalized experience when it comes to purchasing an engagement ring and wedding bands.
The best experience is jewelry buying ever!!!! Maybel is awesome! Very knowledgeable and friendly. Helped us pick out the perfect piece!! Thank you Maybel, see you again.
I have been shopping at Kirks for a bit over a year now and I wont shop at another jeweler because Kirks is above and beyond the best. The selection of jewelry and watches is incredible, the staff is extremely helpful and accommodating and most importantly it is run by quality people. Recently, I bought a beautiful bracelet for my wife and Denisse did an incredible job of navigating me through the selection to choose the perfect rose gold piece. I highly recommend Kirks for folks looking to establish a long term relationship for their jewelry purchases and truly feel like part of a family. Class, quality and service is the best at Kirks all the way!
Just purchased a time piece from Kirk in Brickell. Maybel helped me with my purchase and she made a world of difference. She is knowledgeable, kind, responsive and worked very hard to make sure that I was very happy with the watch I purchased and the entire experience. Maybel’s earned a client for life and I look forward to purchasing again from Kirk. Thank you all!
I have been incredibly satisfied with all of my Kirk Jewelers experiences. Jeff and his team are always responsive, knowledgeable, and extremely professional--not the usual I see in Miami. The team continually strives to make the purchasing experience painless and so unique with special touches. I have purchased a number of Rolex timepieces from Jeff and will continue to do so. His selection and inventory are hard to beat in Miami. Thank you Kirk Jewelers for the unparalleled service! You have a customer for life!
Not welcoming or friendly. Asked about a Rolex and to be put on a list. Was told they don’t do lists. So, you can’t buy the watch out of store here and you also can’t wait for it. They never gave me an option regarding how I could get any Rolex. I guess I wasn’t good enough for one...even though I own several. I understand these watches are hard to come by. I understand you need a relationship to get these coveted pieces, but a relationship starts with a human connection and good customer service. Not what you purchase. Sales people seemed uninterested to sell anything. So I went to the Miami design district where I was helped promptly by another Rolex store. They were much more friendly and willing to help.
I always have a great experience when visiting. Kirk’s has a pleasant atmosphere and staff is knowledgeable. Michele has helped me several times and got me my dream watch. They also have a beautiful jewelry collection which is an added bonus. Love their new location in Brickell City Centre!
Staff looks down on you and was unhelpful. I was interested in purchasing a watch and the worker pretty much looked down on me and treated me like I wasn’t supposed to be there. How does talking down on your customers help your business?
Great shopping experience! Super respectful, attentive, knowledgeable and professional. Definitely #1 watch retailer in Miami. I can only recommend visiting Kirk Jewelers! Thanks guys and see you soon!
I walked in about a month ago with my wife to order a Rolex to gift my sister in law and was treated great. Yesterday, I purchased another watch and had the best experience I have ever had buying a Rolex out of the 10 Rolex I have bought in my life time. My sales person Dénisse was a true professional and made me feel how you are supposed to feel when you buy a Rolex. I am big on customer service and relationships, there is no doubt in my mind that Kirk Jeweler’s is as well. I will recommend this location to all of my friends and family!
Juan Pablo was extremely helpful and knowledgeable. Great experience and excited for my new timepiece!
Have purchased multiple watches from Kirk Jewlers and I could not recommend them enough. Maybel came through for me in a big way and I am so very grateful. Ill be a customer there for many years to come.
I’ll start by initial impression of the boutique. Initial walk in is impressive, extremely clean & very neat. When you walk in you are welcomed by a sales associate immediately with a smile. The boutique aesthetic and walk around is an array of history and luxury. I’m probably a bit annoying to a sales associate because i tend to walk around and intake every bit of the store. The history and documentation that are framed including some vintage pictures are a sight to see. (Don’t want to spoil your experience you should see it for yourself).Moving on to sales associate and the buying experience. I was in the market for a timepiece, so i gravitate to the Rolex showcase section. Quite honestly always a decent amount of watches on display. The Rolex section is very clean, the walls are embedded with windows showcasing some premium watches. Everything is neat, sales associates are very polite and knowledgeable. I have been to the boutique many times and it’s a great experience every time. I even purchased my daughters first set of diamond earrings from Kirks.The best luxury boutique experience in Miami.Stop by and experience it for yourself.Chris 🤘🏼
I’ve visited this location a few times and I couldn’t recommend the enough based on my last visit. Allison is such a cool person and very helpful... just amazing customer service! Can’t wait to stop by again to say hello to everyone. I’m definitely looking forward to purchasing my first Rolex from them hopefully in the near future! 🤞🏽🙌🏽 Oh and this nice pair of diamond studs I saw too lol.
I recently bought a Tudor from them. It was the most seamless experience and Denisse who helped me out was the most pleasant person I dealt with at an AD. As mentioned by someone below me, I believe in customer service and relationships as well. Denisse was a professional sales person and sent me pictures as well as videos for the time pieces and answered any questions that I had kindly. I highly recommend people to come check out Kirk Jewelers or to even give them a call. Youll always get treated right.
Miami is definitely one of the top cities for watch enthusiasts and you can find all kinds of watch boutiques and authorized dealers. My experience with Jeff and Michele was one of a kind, characterized by transparency and authenticity between two watch aficionados sharing thoughts about unique timepieces. I will definitely be going back as I continue the search for my next timepiece.
I wanted to share my positive experience at Kirk Jewelers. I had been searching for a Rolex Watch for my wifes birthday all over the place and no Authorized Dealer (AD) in So. Florida seemed to have any watches in stock. I decided to pay a visit to Kirk Jewelers and to my surprise, Kirk was able to help!My sales advisor Maybel searched for the timepiece and was able to locate it for me and matched my budget! A++++The purchase was really smooth and Maybels team sized the watch for my wifes wrist and gift wrapped it up for me beautifully. I am sincerely grateful to her for all her help and for making me look like a hero! -Thank you...I highly recommend Kirk Jewelers as a Tier 1 AD and Maybel for her professional personalized service. Mother’s Day is around the corner and I already have an eye out for a special piece to include in my wifes collection.
By far the worst customer service experience. I would never support this location. The representative was beyond rude and lacked basic customer skills. Save your money and go elsewhere. This store only sells to specific clients and if you are not their client they won’t service you. The representative clearly told me to go to the store I purchased the Rolex on my wrist from. Apparently, he only serves his “clients.” I would never spend my hard earned money with this store! Such a horrible experience.
Had an excellent experience at Kirks, Maybel was the best - walked us through the entire purchasing process and treated my family and I excellent throughout. I was able to purchase a Rolex Submariner.Would highly recommend Maybel to purchase Jewelry and watches. She is the best and will continue to purchase watches and jewelry with Maybel in the future.
Excellent customer service, outstanding quality, great communication, great expertise and overall exquisite customer experience
I’m an avid watch collector and have been to countless AD’s throughout the years. Kirk Jewlers really stands out, they are family owned & operated, plus they’re customer service is top notch. They don’t play games, and they are straightforward. Staff is extremely knowledgeable. They are my go to AD for Patek, Rolex & Tudor!
I’ve been buying quality Swiss watches, including Rolex and Patek timepieces, from Kirk Jewelers for over 20 years. It’s a wonderful family-owned business with a professional, friendly, knowledgeable, and attentive team of staff members that are always a pleasure to deal with. Kirk’s place at Brickell City Center may be the most beautiful watch and jewelry store in Miami.And this is why I was bothered by the bogus negative feedback by three postings by people supposedly named Ranna, Tim and Mufid. By pure coincidence, I was at Kirk’s picking up a new Rolex Submariner when these people were there. They walked in with a terrible attitude, speaking loudly and looking for a confrontation. They deliberately misconstrued all good faith efforts made by store employees to deal with their rude and inappropriate behavior, and their conduct was so wrong that a police officer was forced to escort them away from the store. Of course, none of these facts were disclosed in any of the false rants contained in their poor criticism of Kirk. It’s too bad that Google doesn’t promptly delete public comments made by lying liars who lie about great businesses such as Kirk Jewelers. Pay no mind to Ranna, Tim and Mufid—they should not be welcomed by any reputable business. They are shameless troublemakers who are quick to concoct untrue stories to try to damage good people.I know better, which is why Kirk Jewelers will continue to be my main go-to business for my passion for high-end Swiss watches of the highest caliber.
Maybel from Kirk Jewelers in Brickell City Centre has been an amazing help in a quest for my sons college graduation gift!! She is caring, helpful, knowledgeable, professional, and would call me with updates,! Thank you Maybel for all the work you put into this special gift. You will help to make our son will be so happy!- Ayleen
Excellent service from all the personnel especially from Maybel.
After being a customer to South Florida’s largest Rolex authorized dealer for 25 years I decided to try Kirks Jewelers. What a difference !!! I walked into the store two or three times and always greeted and treated with a welcoming smile and no push sales attitude. I decided on a watch I wanted to add to my collection and Jeff ordered the watch for me and kept in communication with me through the whole process. The whole process felt from start to finish that I was dealing with a friend. So I decided to kick to the curb my old relationship with the authorized dealer I have dealt with for 25 years and fromNow on Kirks Jewelers will be my new home !!!!! Jeff thank you for your hospitality and for being the most humble person in The watch business ......
Thank you so much Violets for your time and service Kirk Jewelers for always providing me with such amazing customer service and most importantly educating me on the issue...all they want is to be of service and make sure youre happy! Thanks again to Gabis Duarte for setting up the meeting
Amazing Service from the owner and the staff. They have my wife Rokex on stock very impressed with the service. I am waiting for them to call me with the great news that have my Pepsi or Batman soon. Thank You Best AD in South Florida.
Don’t walk away .....Run away!!! These people have no customer service skills . They refused to sell my party a watch because we weren’t a “client” of theirs . Then why are you open to the public ? Management refused to defuse the situation by addressing the employee that was assisting us . They stated he is correct and proceeded to tell us to go somewhere else . The employee at this establishment also recorded my wife secretly as he was talking to her. What a creep!!! Take your business elsewhere . Fair warning !
Who says you cant get a Rolex at retail anymore? Well, you can at Kirk Jewelers. Maybel helped me procure my two-tone submariner bluesy reference # 126613 LB. She was courteous, polite and professional throughout the whole buying experience. Like all popular Rolex models, there was a short wait to get this stunning piece, but Maybel always kept me informed throughout the process. I highly recommend this store and Maybel. I cant wait to buy my next piece from them.
Jeff and team were awesome throughout the purchase process and post purchase as well, very personalized and friendly service - Thank you!
By far the worst experience anyone can ever encounter. What a poor representation of Rolex. The rude employee insisted that he doesnt serve OUR KIND whats that supposed to mean? Requesting to speak to a manager the owner jumped out insisted that he did absolutely nothing wrong and went into his defense without hearing our side. When I asked for his name to report the situation to corporate she refused and insisted she is corporate. Smh... cant wait to call corporate Monday morning.
Beautiful store and very nice people. Will return often.
I went in on a Saturday, and was assisted by Mr. Michele Armenio. He was extremely knowledgeable, I had such a great time talking about the history of Patek, and Rolex; as well as chatting about our travels abroad. He even helped me custom order my new daily Datejust 41mm Two Tone Rose with a Chocolate Dial, and a new travel case for my watch collection. Excited to be able to talk to another timepiece aficionado. Thank you so much 🥂
If I could rate 0 stars I would. The customer service at this store is nonexistent. No willingness to work with their (new) customers. Do you have your selves a favor and find another Authorized Dealer.
I was in the store a few weeks ago, and I must say the store is a beautiful store. The salesperson, Janet, was very knowledgeable, and very helpful in answering my questions about the different watch brands they carry. It was sincerely a very nice experience. I will not hesitate to visit again soon!
I have visited this business multiple times since it relocated to Brickell City Center. The owner Jeff is extremely kind and informed. Shopping there is a pleasure. My go-to place for any watch or jewelry needs.
Kirk Jewelers is the absolute best jeweler. The owners and staff are incredibly personable, knowledgeable, and honest. Jeff, Malena, & Allison clearly care about the customer experience and always aim to ensure their customers leave happy and fulfilled. They take their time to listen to needs, to answer questions, and to provide important information about the watches and jewelry.I highly recommend Kirk Jewelers for any and all jewelry needs, from watches, to diamonds, and everything in between.
The service at Kirk Jewelers can not be matched! Their incredible staff is very knowledgeable about everything that they sell. I have been buying from Kirk exclusively for now about 10 years and is the only jeweler in Miami I trust. Every person I have referred to Kirk has come back to me and told me thank you for referring them, that their experience there was incredible. Family owned jewelry store for more then 70 years and what really makes them is that even if you are just shopping around and not ready to buy they are more then willing to work with you to see what exactly it is your looking for. Kirks is a must for anything Jewelry!!
Great experience, great people and great service! I had the pleasure of working with Michele (mē-kel) and he was awesome. I was shopping for a watch and didn’t want to make the trip to downtown without knowing if they had what I wanted in stock. Michele was kind enough to text me a few photos and it was exactly what I had been looking for. Made the trip to downtown and Michele had the selection ready for me to try on and offered good advice to help me narrow down my decision. The entire time I never felt he was pressuring me or trying to force me in a particular direction, he just wanted to make sure I got what I wanted. Also met the owners and very nice people. Makes me want to continue doing more business with how comfortable and helpful the entire staff was. Absolutely recommend this to anyone looking for nice jewelry and a nice shopping experience!
I wanted to share my recent experience with Jeff and Allisson. Visiting Kirk Jewelers for the second time, I knew it was where I wanted to have the AD experience. They made my purchase enjoyable, seamless in all aspects and just left me wanting to return the very next day for another shiny timepiece.More than anything, I just wanted to thank the entire staff for a great beginning to a long lasting relationship we will most definitely have.
Rafi is the best! I went in to get two rings that my grandpa gave me upgraded to modern settings. He had a lot of good insights for how he envisioned the rings and I couldnt be happier with the results! Now I have some stunning, custom made jewelry that I love to wear.
I have been a customer for more than 20 years. Jeff, Allison and their Team are Second to None. Always knowledgeable, Professional and Accommodating — I have referred friends and family to them over the years...and will continue to do so!
Awesome experience. Perfect service from the 1st contact to the final sale. Jeff and his team are really great professionals and really knowledgeable. I was looking for a specific model which I saw when I was travelling. Based on my humble description they found exactly what I was looking for. As it was a present for my wife everything was arranged perfectly- even the watchband was adjusted based on a sample watch I brought in. I can highly recommend Kirk Jewelers
I was looking for a PP Watch and searching around I came across Kirk Jewelers in Miami. I grew up in Miami Beach and would walk by their store when I was supposed to be studying at the Miami Library down the street. I remember staring into their window 40 years ago, and I can say today, I entered the store after speaking with Jeff on the phone and ordering my PP. The whole process was perfect, and I offer my complete validation to this store and its family owned business. When you are seeking the BEST, this is the place.
Kirk Jewelers goes above and beyond to please their customers by providing the very best customer service. If your looking for a Rolex, Patek Philippe, or another luxury time piece then I highly recommend Kirk Jewelers!! They provide the best advice from their knowledgeable staff with no sales pressure. Once you experience buying from Kirk Jewelers they will be your only choice in buying quality jewelry. There is a reason this business has been running for over 70 years!! The buying experience will well exceed your expectations.
Absolutely the best!!! Kind, professional, and genuine would be an understatement ! The follow up they have had with me has helped so much with zero pressure, but a desire for me to get what is best for my collection! Jeff and Allison both have been amazing, and looking forward to building a long relationship with them! If you are in the market for Rolex or Patek, this should be your ONLY destination! INCREDIBLE! Appreciate and adore you both-Adam and Tahnya
Best place to purchase a Rolex in Miami great customer service and they gave me an extra 5-year warranty no extra cost. Jeff was very knowledgeable about the watch I was looking at. I would recommend always purchasing through an authorized dealer.
Extremely welcoming Boutique, excellent service and great variety in a wonderful and easy to find location!!
Best knowledge in town!
Its been pleasure getting to know the whole team at Kirks Jewelers and wonderful to work with a family owned business. It has made the purchasing experience enjoyable! Highly recommend, we will be back!
Full Disclosure - This is NOT a paid review.Kirk Jewelers is THE place for anyone who values a good relationship with his/her Authorized Dealer (AD). As part of the South Florida community, I know we all have numerous retail options to choose from. However, Kirk Jewelers is the only AD that has consistently won my business. I know that Jeff and his team will always put the customers interests in first place, and this is what has brought me back to Kirk Jewelers over the years.Folks, I have been to your local strip mall AD watch and jewelery retailers, and while those options may work well for some, chances are they are not going to satisfy some of the most discerning clients out there. No matter what the issue may be, I know from personal experience that Jeff will be there for me. Once again, that is what brings me back to Kirk Jewelers time after time!I dont write reviews, period.I am taking the time to share my experience with everyone out there because I want to save you the headache, and time, looking around for a better AD. Its great to know that we still have folks out there, a business like Kirk Jewelery, who still know how to treat their customers like family!
I was visiting Miami for business and wanted to check out the new Rolex Blue and Black GMT in person. I didnt want to go to the normal pushy big box store and give them false hopes. I chose this place because it was close not knowing what to expect and it turned out to be one of the best shopping experiences I have had. The staff knew everything about all of the timepieces they had and ones that they didnt. I ended up purchasing the watch I wanted that day and they were even kind enough to take the Submariner I was wearing and have it serviced free of charge and mailed it back to me. I highly recommend them and have sent a few of my friends there since.
Cant wait for Kirk Jewelers to open in Brickell City Center!! Truly enjoy my experience every time I visit. Jeff is the man!
Recently made purchase here and highly recommend it. Jeff is a very professional and respectable man who diligently worked to make sure that I was fully satisfied with the purchase. High marks on price, professionalism, and overall experience.
This is going to be a quick cut and dry post as its not within my normal realm of Yelp reviews.I was referred to Kirk Jewelers through a friend and was impressed with both the store and of the service received. What a sophisticated looking shop. I went in to get an appraisal and to have some work done on my wifes ring.The owners are a brother and sister team who are knowledgeable of their product line and of the diamond industry as a whole. They are friendly, willing to listen to your needs and I can appreciate that they provide courteous service without the need of high pressure selling.I like the fact that they are able to share real life examples of their previous work to give you a better understanding of what a finished product might look like, especially when its not in a magazine page.
Another Home Run for Jeff and his TeamRecently had my watch serviced/refurbished by them, it was my dads gift to my brother.It now, looks like new.Another awesome experience!
Allison was a great help found me the perfect replacement when my jewelry was unavailable. Use the Valet parking and you will be fine. Great service.
Excellent service! Ordered last minute gift, and they had it to me immediately. Very helpful and great to deal with. Thanks
Outstanding service. I recently purchased a Patek 5167a from Kirk Jewelers. I had been on the hunt for this watch for a while and had dealt with other authorized dealers and the service that I had received from Jeff at Kirk was nothing short of exceptional.He was extremely patient with me, explained every aspect of the watch, and did not pressure me to purchase. The store has a family feel to it and everybody who works there makes the customer feel at home.Jeff followed up with me after the sale with emails and has been very responsive.After dealing with Kirk, I cant see myself every going back to the other larger dealers in the area.Definitely stop by the store in Downtown Miami (they validate the valet and the store is flawlessly clean) and take a look at the extensive collection of high end watches.
Great Customer Service! Inquired about a question for for my Patek Phillipe that I didnt even purchase from their and they were able to provide me with more information than my local boutique!!
Truly an amazing experience!Where do I begin?I was on the market for a new watch and I visited every Mayors jewelers in South Florida. Every single chain store I visited was the same thing, bad service and I never felt comfortable.I happened to hear from a friend that there was another Authorized Dealer in Miami that wasnt affiliated with Mayors. Thats when I called Kirks. I called and spoke to Jeff, he was very corteous and took the time to speak with me over the phone to answer my questions. I made an appointment with them and came in. They have valet right in front and they validate.I got to meet the whole staff and I really felt comfortable in their store. They are very knowledgable and answered all my questions, they let me take the time in selecting the right piece. They by far had the best price, service and warranty than any of those chain stores. I couldnt be more grateful to them for the experience and wouldnt recommend anyone else.They have a long standing track record of happy customers and now I know why. Its no surprise theyve been around since 1947!
Excellent service. Caroline and everybody we met at Kirk were very friendly. Bought a Rolex date just and a Tudor Black Bay. Caroline was very patient and knowledgeable
Great Rolex buying experience. I looked everywhere for the 40mm Air King and Caroline had it!Great experience overall.
After going to four locations and being told to go to the Seybold Building, I stumbled upon Kirk Jewelers online webpage and decided to give them a call instead. I was greeted over the phone by Caroline, who was very kind and helpful. First impression was great so I decided to stop by. I was very overwhelmed walking in through the front doors but again, I was greeted by Caroline and immediately made me feel comfortable. After speaking to her of what I was looking for and my price range, I was reassured that working with my budget is the number one priority. After two meetings, the ring I was looking for was chosen and within weeks, I had the stunning ring in my hand and she said YES!! Thank you Caroline and Kirk Jewelers for making a stressful situation easy and painless!!
Caroline was super nice. Looking forward to another visit in the future!
Fine attention. Rolex and Patek Philippe are the top. All models are offered. This is a place where to stop 2 or 3 times a year for top adquisitions and even for gifts.
I went to high school with one of the owners, Jeff. He is still as trustworthy now as he was 21 years ago. Highly recommend.
Went for pp watch, very professional .they explain everything you wanna to know about the watch .i recommend this store to pplz.
Kirks elegant boutique sets the tone for a luxurious experience and their impeccable service reminds you that you are special. From traditional to contemporary, Kirks has something for everyone.
Comfortable setting. Friendly and knowlegeable staff. Great experience from start to finish.
I couldnt be more happier with my experience with Kirk Jewelry specially Caroline Jerome-Egger. great lady. The whole staff is great....However Caroline make me and my wife feel special. They not only gave me th ebest price but the process was very comfortable.....I did my research and believe me, there is no other place in Miami like Kirk Jewelers and their staff. Thank you very much!
Its a fantastic place! Great variety of the 2 great, Patek and Rolex. Its great to feel there the atmosphere of a family owned business. There you meet Jeff, his siter and wife. Theyre so nice that when being there I feel a part of thata family. Congratularions!!!
The Rolex collection was superb and the service to customers is top-notch!!!
As an executive, it is rewarding to come across a well run businesses that you can appreciate, are ethical, demonstrate propriety, learn from, trust and nurture a relationship and then move from being a customer to becoming a client. This is my story, as I have been going to Kirk Jewelers now for over 15 years and have had the pleasure to work with third and now fourth generation of this family business. This ideal family operated boutique, which is located in the heart of Miami; that displays the highest and most genuine desire to fulfill their client’s needs, wishes and makes the entire experience a joy. I have always appreciated each and every one of my visits as an opportunity to learn, share and witness the genuine knowledge, care and passion that is illustrated by Jeff & Malena Newbauer and Allison Newbauer Strongin in their love for what they do and how they operate together. Their dedication to providing luxury timepieces and fine jewelry, along with exceptional capability is a rare commodity in today’s fast moving world. You simply owe to yourself to visit Kirk Jewelers and experience what my friends, their clients, and I have been experiencing for almost 70 years! With much appreciation, Mario Murgado
Courteous, professional and no nonsense. Highly recommend.
Excellent service.
Me encanta esta tienda tuve la suerte de ser atendido por Maybel y la experiencia fue de lo mejor . Su conocimiento sobre Rolex y su profesionalismo es insuperable. Mi hija tambien quedo encantada con ella. Es un personal digno de ser conservado.
Very good service. Thank you Maybel for being so attentive and giving me the best advice to choose an excellent watch.
Excelente atención personalizada, especialmente de Maybel. Los recomiendo 100 por ciento.
Fui a buscar un reloj con ellos, me atendió la señorita Maybel; desafortunadamente no tenían el reloj que estaba buscando en ese momento, sin embargo a través de ella pude encontrar el reloj, la realidad es que no tenía por que hacerlo lo cual habla de un extraordinario servicio por parte de ellos.Obviamente mi siguiente compra en los primeros que voy a pensar es en ellosMuchas Gracias
First class customer service and attention, one of the best jewelers in Miami, thank you Denisse for such a nice surprise ....
Jewels in gold, watches of good brands, good attention
Lots of variety
Very good