I have to say that working with Jared has been one of the best experiences I’ve encountered in locating watches that I thought were near impossible to get. To my great surprise the team at Jared was able not only quickly source the Omega watch that I wanted, but they were also able to hunt down a second Omega as well. Due to their quick thinking and fast action, I went from inquiring about the watches to purchasing them in less than 2 days. Great thanks go out to Matthew and Brenda for their locating assistance; and special thanks to store manager Victoria who went above and beyond to not only secure the first watch, but also quickly locate and acquire a second watch. From what I observed, Victoria’s customer-centric leadership seems to have effectively trickled down to her staff, and this has created a trusting experience that will make me come back for more. Keep up the good work Jared!

I would like to say, the experience I had, with the purchase of my wedding ring was amazing. These two beautiful ladies Ms. Emma as well as Ms. Victoria, went on and beyond in making sure, I would leave with my perfect wedding dream ring! Once, again can’t state how happy, I am with the final outcome of the product; the creativity they provided. So truly grateful.

Stanly and Tony helped me out with all my needs and exceeded them! Customer service 10/10. Walked me through the entire process and saved me money! Thank you for helping me with this special time in my life!

Emma & Victoria were extremely helpful, made the experience of being overwhelmed by so many different choices that much easier! I can’t wait to go back already & shop for my wedding band!! Thank you!!

Freddy was amazing!! He was super patient with us showed us all our options and explained everything with details. He never hesitated or had a bad attitude. He made sure he was very detailed. Highly recommend coming to Jared Kendall location with Freddy.

I haven’t been in Jared’s in a long long long time and my experience with Emma was ABSOLUTELY AMAZINGLY AWESOME. Emma is the epitome of GREAT CUSTOMER SERVICE and I’m a very satisfied CUSTOMER. EMMA YOU ARE AWESOME👏

Emma was absolutely amazing!! She made the experience a 10/10 and I now have the wedding ring of my dreams that I get to take home my size the same day. ♥️ She’s very helpful and honest. I truly recommend!

Great Customer ServiceWent in to get a gold chain repaired and a ring resized. Both were done in under an hour. In addition Stanley the salesman that helped me, was courteous and professional. I would recommend Jared for all your jewelry needs.

I recently visited Jareds located on Kendall and 122 ave to repair my husbands necklace and bracelet. I was initially taken care of by Emma Borzillo. She was thorough. She looked up my account and identified the piece that needed to be repaired. She located the piece and stock number. She verified the price of the repair. I wasnt ready to leave it that day. She went ahead and took a picture of the printout that indicated the piece and its stock number, so that it was on my profile. She scheduled my appointment for return.Upon returning to store, I was greeted by Brenda Dargan. She received my jewelry and completed the process. I was told that it would be ready by Friday, so that I could have it in time for Fathers Day.When I returned that Friday, I was told that my jewelry would not be ready until Monday (the day after Fathers Day). I was also told to wait until I received the email. When I receive the survey in my email, I responded as a general feeling about the entire process. I do not want this to reflect negatively on any one. Both sales people were extremely cordial, knowledgeable, and professional. They offered great customer service.

All the staff was super friendly and courteous! Victoria was amazing she helped me with 2 watches i purchased and was extremely helpful and full of ideas for my wife’s wedding ring which i wanted to change up her old ring and make something new for her for Mother’s Day!!! I highly recommend this store you will not regret it!! A++++++

Great service, I had a wonderful experience shopping at Jared’s. My reference jewelry store in the area. 10/10

I only have great things to say about my experience at Jared, as soon as we walked in we were greeted by Emma who helped me pick out the ring of my dreams! Emma provided us with a great selection of rings and was patient with us throughout our decision overall I felt very welcomed and happy with the experience and my engagement ring!! Thanks again Emma!!

My experience at Jareds has been incredible. My sales associate was Emma she is absolutely 💯amazing in everything she does. Emma was very welcoming helpful and knowledgeable, she made my purchase delightful. Jared will be my go to place for all future purchases.Emma is a 5 🌟 gem💎

Went to Jareds with my wife to get her a ring that she likes for her birthday. Vicky helped my wife pick the ring that she loved without breaking a hole in my pocket lol while I sat back and watch our kids. She was professional and super helpful with everything. The staff also gave my wife advise on chosen her ring. Definitely recommend this place for any jewelry desires. Go see Vicky and her staff. They are the best.

I wanted to purchase an unique set of earrings for my daughter. After an exhaustive search, I spoke to a helpful Jared associate online. I was directed to contact a Jared store in Miami. I had the good fortune to speak with Jared associate, Stanley. He searched for quite awhile and he told me that although the inventory showed that there was 1 set left, it couldn’t be located. Stanley said that he would continue to look and get back to me. I was very disheartened and started to look for an alternative gift. Three days later, Stanley called to let me know that he found the earrings in a mislabeled package! What a wonderful surprise! I greatly appreciate Stanley’s kindness and perseverance to help me get the earrings to Illinois in time for Christmas. Stanley went above and beyond to make this holiday extra special for my daughter and me. Thank you, Stanley!!

Absolutely love Emma!! she did an amazing job at helping me and my fiance pick out the perfect ring for him. I love her energy shes super sweet and cool, and overall understanding! it felt like I was talking to a good friend! yall need to give Emma a raise! shes the bomb!! Love you Emma!

If I could give Becky 12 stars I would. From the moment I walked into the store Rebecca greeted me with a smile and was very professional and attentative. I told her the style engagement ring I was looking for and she found me the perfect ring. She answered all my questions, was detail oriented and went above and beyond to satisfy me. Because of Becky I will return and purchase from her or follow her to any store she may transfer to. Thank you so much for an exceptional experience !

I have to say my 1st time experience was great! Amanda and Emma took Amazing care of me the first time there!! I ended coming back and spending some $$$$. Excited and can’t wait to get my diamond ring!!! They fixed other jewelry as well. If it wasn’t for their wonderful customer service I wouldn’t of returned! Found my new jeweler!! These 2 girls deserve a lunch or a raise!

Just left Jared’s for hubby’s Christmas present... the service is always extraordinary! I was assisted today by Adam and Victoria who are amazing... I have bought several pieces from Victoria before who is always so pleasant and clearly very experienced. The service they provide is exceptional, they really are the best in customer service.. will be back.. again and again!

Great sales people however this store has zero customer service. They have no consideration of your time. Last few times Ive taken my ring for service I show up when scheduled for pick up and my ring is not ready. They dont call to advice and have no attention to detail. Very disappointing!

First things first, I never go out of my way to write a review. If you ever pass by go directly to Emma. She is a ray of light. She makes you feel like home.The moment she welcomed my boyfriend and I in she was kind. I had come into the store with 3 issues and before you know it she was kind enough to go in depth to make sure I had a smile on my face. We need more associates like her who are compassionate, understanding, and more importantly loving. You can tell she cares about the customers. She is a keeper. If I ever have a problem or want to buy something I will 100% go to her. Also, Tony was also kind and attentive. He was generous enough to order me a new bracelet I had to exchange. They are both wonderful people. I’m glad they attended me. Will most definitely be coming back. Amazing experience.

My fiancé purchased my engagement ring at Jared’s of Kendall and not only is my ring gorgeous!!! But I feel like I have a safe and reliable place to bring my precious ring to. Victoria, the store manager is our jeweler and she is WONDERFUL!!! She is so readily available to assist me whenever I go in for a cleaning and inspection. She also recently helped us find my wedding band and I’m absolutely in love with it! Shopping at Jared’s is truly a special experience. It’s a jewelry family for sure!!!

All of my Pandora charms and bracelets were purchased at Jared. Some of my pieces are from when Pandora just started and despite being more than 10 years old, they are intact and in perfect condition. Throughout my many years as a client at Jared I have been assisted by Stanley Bury. With much patience and expertise, Stanley has helped me in purchasing all of my jewelry. Most recently he helped my husband choose the perfect engagement ring for me. Stanley’s jewelry expertise surpasses as he is also well aware of his client’s style. He is Jared’s very own jewel and adds a significant value to the store. I look forward to my shopping trips to Jared knowing that I’ll be purchasing quality pieces and have Stanley’s patience and expertise guide me.

I was able to get great deals again at this storeservice was excellent, and plan on returning soon

Freddy Polanco, Is a gentleman and a scholar thank you for helping me take care of my wife’s gift, you are a expert in customer service I did not get the general managers name but she was also very helpful this is my go to place always

I had a very pleasant experience at Jared Kendall. Brenda and Matthew were very helpful and patient with me. I highly recommend both of them and this location!! Thanks again!!

Becky & Victoria were absolutely AMAZING!!! These two ladies were professional but with a personal touch. They listened to our specific needs to understand our wants. We came in for a specific ring and left with two different rings. We will definitely come back to this store again! Thank you for making our special occasion even more special!-Kristin &Brandy Lee

I’m really disappointed in Jared’s. My father purchased an engagement ring for his fiancé last week and went back to have it sized a few days later. When he returned the associate that was helping him was nice and accommodating. After a few moments he turned the reins over to his manager. She started to help him but not shortly after another couple walked in and her attention went straight to them. She asked my father to take a seat and will be with him momentarily. Well momentarily turned into 45 minutes of wait time. Once he realized she was never coming back he requested a refund. Keep in mind she would glance at him from time to time. Providing exceptional customer service is important (from the beginning of the sale to closing). Unfortunately Jared’s dropped the ball.

Highly recommend! I went to Jared to resize my wedding bands and received outstanding service. Thank you Emma for making our experience so easy.

Victoria Padilla was such a help to me in choosing my granddaughter a class ring. She attended a small private school and they did not have a class ring. But Victoria was able to assist me with choosing a beautiful design. She was polite and professional throughout the process. She is an asset to your company.

Took my wife to pick out a ring for our 26th year anniversary and was happy to have met Emma, she was very helpful . She made our visit very special.. thank you Emma we will be back..

Its a nice jewelry store, with a good selection of watches they offer Omega, tag Heuer, Bremont,Longines, Tudor,Raymond Weil and Movado also offering some used Rolex, good selection of diamonds with moderate to expensive prices. Customer service is good 👍🏻they used to give customers coupons accordingly the the purchase price on watches but not anymore.

Just left Jarad on 88th street in Kendall and I had such a lovely experience with Amanda. She was the sweetest and helped me out with all my questions to choose the perfect gift. She was very professional. So glad I went to this Jared!

I met Victoria, the General Manager, in 2018 while I was browsing for jewelry at another location. Even though she has since moved to this store in Kendall, I gladly travel for hours to see her when I need anything jewelry related because Victoria truly understands how to provide excellent customer service and expertise on styles that are best suited for me. I continue to choose Jared because I choose Victoria!

Ok so reaching them by phone is not easy but when you have an appointment set in stone, the customer service is great. If you walk in without an appointment, you will be standing there waiting for a while. So heads up on that. I gotta say that Ive been very happy with all the purchases I have made here. What separates Jareds from any independent jewelers like the ones at the Seybold building, is the lifetime warranty that they offer. If you bring your diamond every 6 months to get serviced, they guarantee your diamond for life. You cant get that kind of warranty at the small independent jewelers. And let me say, that kind of guarantee, really gives me a piece of mind when wearing my diamonds on a daily basis. That ladies and gentlemen, is what keeps me coming back to Jareds for all of my jewel purchases.

I went to Jared to celebrate my 20th Anniversary with a new ring, the staff was very kind, patiently and most importantly helpful, words couldn’t explain how happy I’m right my set turned out beautiful.

Great customer service, great shopping experience!!

Victoria is great! I had an appointment at 5 for my warranty inspection and she took my right in. I had both my little girls with me and she made the process so quick so I wouldn’t have to wait. Thank you so much Victoria!

I had the best experience with Matthew at Jared Jewelry at Kendall store the best customer service I highly recommended. Thanks so very much Mathew. 🙌

The staff took care of my situation like true professional

I came for a online pick up and theres not even one person available in that department at this store that could help give me my jewelry that was already paid for. Im stuck at the door while the employee are dealing with people that are just browsing and not buying anything. Been here for 30min probably going to be another 30min before someone helps me.

Amanda sale associates I am very happy with her professionalism thank you for your help.

Stanley at Jared kendall was great.

We had a great customer service and we got what we were looking for.

I had tried to buy a ring online and because of a complication with prepaid debit cards my order was cancelled. I went to this store for help and the service was excellent. They went above and beyond to help me get the perfect engagement ring. My then girlfriend loved it - said yes - and we got married last week!

Best store in all South Florida. Clean, best customers service and best prices. Great people!!!!!

Great attention to details, Victoria is the best!

Not what it used to be, sadly...

I have been purchasing my jewelry from Jared for over 15 years and my experience has always been top notch and they sell exquisite pieces. Not to mention the warranty package they offer. I couldnt be happier with the knowledge, friendliness and professionalism of the staff. Highly Recommended!

Had a wonderful day experience buying my Christmas present with Alica.

Brenda and Danny were AMAZING! Brenda went over and beyond to get us the right diamond for the right ring! If your looking for an engagement ring or a wedding ring this is the place. Thanks Brenda and Danny! ;)

One of my favorite places to shop at. Clean, neat and a safe environment. Customer service is the best.

We have been customers for many years and have always found them to be very professional and the turnaround time always as promised. Very happy with their service.

At this time Jared is having the best Pandora sale ever.

Victoria was brilliant and helped me find the perfect diamond! She was incredibly patient with me and even taught me something about diamonds. The jeweler was great and took the time to explain all the work he put in to making this ring special.

Always nice the employees

Great service and friendly staff wife left happy so happy wife happy marriage 💑

Went in 2 days ago to get prices, went back today to make the purchase on the price we agreed on and was told that the promo code expired, REALLY! VERY UNPROFESSIONAL and rep was very rude. Avoid at all cost. Will never buy anything from this place ever again.

I was very disappointed after my last visit to Jared. I went to have my wedding rings clean and the representative from Jared was very negative and put so many obstacles for me. He told me upfront that couldn’t find my ring on his new computer system and that I was going to be change. So why do you purchase a warranty on a wedding ring? Thank god he found my rings but never really told me until I asked, such a rude person. Also, I went with the idea of having a custom necklace done since the one I had done before was stollen from my house. When I was telling the man that I want it the same necklace done due to the robbery he told me immediately that I had to pay for the new one. Of course I had to pay for a custom jewelry, what did he thought? That I was going to have another necklace for free?? And finally, after talking to some people in the back of the store, he came to me and told me that those $150 dollars I paid for the necklace did not exist anymore. Now the amount of money I had to pay for the necklace was going to be triple because silver necklace was very expensive these days. Anyways he told me to write down the names I want on the necklace and to come back in 3 days to pick up my wedding rings and then I will know how much will cost me the custom silver necklace I want. I really don’t recommend to anyone to go to this place!!! What a negative experience.

Ask for Becky, she went above and beyond to help us get a watch before the holidays and ship it from Miami to San Diego!

I left the ring at the store for resizing on 01/26/20. I was told it would be ready for pickup on 01/28/20 after 7 pm. I went back to the store to pick up the ring today (01/30/20). When I arrived at the store, the sales associate could not locate my ring. After looking for it throughout the entire store, for approximately 25 minutes, she was able to locate it. Then, she realized they had not performed the resizing on the ring, so she took it to the jeweler to have the work done. She asked me to wait for 5 minutes. 30 minutes after, I was still waiting for the ring to be resized. After the work was completed they had to take pictures of the ring in order to capture the code on the diamond. She tried for several minutes but she could not get a decent picture of the code. It was late at night and they had the doors of the store locked. I asked to be let out of the store because I had forgotten my phone in the car and I had to let my fiance know I was still at the store dealing with so much incompetence. I was told by the store manager that I could not leave the store because they were not allowed to let people in and out of the store at time. Several minutes after the ring was returned to me. If its not beacuse I purchased the service warranty for the ring I would not set foot on that store ever again. Im definitely not giving Jared new business.

Amazing and friendly service. Super fast in finding what we wanted. Amazing staff. Looking forward in shopping here more often. Thank you for everything.

Nice selection of jewelry.. service could have been better.. the gentleman that helped me today was half dead I hia approachability. I wish you could pick your salesperson, the lady that assisted the salesman was nice and helpful.

Associate was amazing, helpful, and knowledgable. The proposal and ring turned out better than expected. A+

Nice place shopping, very professional.

I ordered my wedding ring at the Kendall location and the day I was supposed to pick it up they told me that i was not going to get it until December, being my wedding in November. They offered me a golden plated for the meantime so I can get married and then exchange it!!! Part of the ritual of the marriage is the blessing of the rings, why would I bless the wrong ring! Now, just a few days before my wedding I have to pick another ring with not many choices to choose from... I’m very disappointed

Literally the jewelry store ever. If you didnt buy your ring there DO NOT go there cause they dont care if your ring gets messed up even if its their fault. I took my ring to get sizing beads because i didnt want it totally resized. When i went to pick it up, they resized it instead of putting sizing beads and then it was a long battle to get a refund because they didnt want to do any more work to fix it. 2 years later and now my ring has cracked in half where they welded it back together after resizing and they refuse to do anything to correct it.

Terrible customer service, I went in a rush to buy a gift and I felt they judged me because I was in sandals.The lady felt it was more important to count the rings that take care of a client..crazy..I left and she keep counting the rings 🤣.If she would it pay attention to a client she could count one less today.Dont bother going there, there are so many other places you can buy jewelry.Manager should train employees to sell not to count merchandise.I went to Chantilly Jewels at 7161 SW 117ave and they were wonderful, showed me everything and I bought a ring, beautiful necklace and a bracelet!!!

It was an amazing experience the sales person Becky was so sweet and understanding to my needs and showing me different options took her time to really help me I highly recommend it I’m definitely going back it’s an awesome experience thanks!!!

It was a real pleasure to shop at Jared.Even though the place was full of clients, the representative took time to take care of me, without rushing me.Service was excellent, from the time the security greeted me as I walked in, to the minute I was leaving the facilities with my purchase. Satisfied !!Jared treats you as if you are their only client!

Great selection 👌

I love Jareds. The customer service is excellent. The buying experience is wonderful. Im a customer for a lifetime. I would highly recommend this location in Kendall Florida.

At first I wasnt too sure if Jareds (Kendall location) would be the place for me, Im used to shopping at reeds, but Im glad i did because the customer service was beyond anything I would have ever expected. The cappuccino was delicious. Never been to a jewelry store and have them offer cappuccinos. Overall, it was such a Welcoming environment. I am happy shopping there and will definitely be back for my next gift giving occasion.

When we came to purchase something it took them 20 min just for somebody to help us buy a bangle, after when we came back to get a resize because it was too large. We left out of frustration after waiting for an hour only for nobody to help us. Terrible service.

I haven’t had an issue here until today but what just happened really upset me. I left my engagement ring for a cleaning a few days ago and today when I went to pick it up I was told they could not find my fiancé or my name in the system (basically saying they don’t have my ring). In a panic, I called my fiancé and he came in to find out what happened. As soon as he came in they asked for his name and then gave him the ring. What upset me is they made me feel as tho they did not have my ring when I know for a fact they did. Overall I have had many good experiences and by no means was it all the sales reps but this one rep definitely boiled my blood.

I needed a product I found online brought in to my local store to examine before purchase. They said they would have it in 4 days. Two days later I got the call to come see it. I loved it and said I needed to have a jeweler resize it. They said they would have it ready in about an hour. Absolutely unimaginable service. Louie

This star is fully dedicated to Matthew who was the only and best thing of my experience with this location of Jared.We went to resize a ring a Matthew was awesome, he helped us along the way. He explained so many things and​ showed us the great details of my ring.The price for resizing was not that bad either.This is what I did not like:They were supposed​​d to email us and call us when it was ready but they did not.I called​ and they told me it was readyWhen we went to pick it up they wereonly​y 3 people working on that big store, they left me waiting for a long time without even giving me eye contact, like if I was not there.When they finally got to me, the ring was not ready, they had to go and check, and then they finally brought it...they told me that they will bring me the piece they cut off it and if it wasnt because I asked they would not bring it.

One of the worst experiences. The customer service is awful. I waited in line for about 30 minutes and no one even welcomed me into the store o asked me how could they helped. The store was not even busy and there were 3 or 4 employees working that day. I am definitely taking my business somewhere else next time.

Tried to get my diamond replaced & the lady told me it would take 8 weeks in a real but by way. Called the other Jared & they said a couple days. Awful service.

The best customer service and quality of Jewelry of anywhere I have ever been. I will be a life long customer.

We bought are wedding bands and engagement ring, at Jareds, they help me keep my diamonds, clean and secure. I recommend them for over the top customer service. Truly top of the line.

Another as expected successful experience from Jared and their great sales professionals. Very friendly and very knowledgeable. They are definitely my goto jewelers.

Great service! Great selections!

Had a great experience. My salesman Alex was very professional.

Horrible experience. I was not greeted at the door for starters. Parking is blocked off by cones. The store was NOT even full. After walking around for about 25 minutes, I approached the guard at the door. Which doesnt seem he knows what he is doing. With out even saying hello, he asked me if I got a transponder (in order to know when it would be my turn). It is truly incredible that I looking to spend money, and this is the service I get.

Horrible customer service is an understatement! The sales associates would not help me. I stood in front of 2 separate registers and was ignored both times. I asked for help and was told a fight would break out if I was helped. What is that? Have a number system in place if there is high traffic. Do not recommend. Canceling my credit with them. Avoid like the plague!

Great experience. Estrella assisted me in a purchase. Her advice and knowledge about jewelry was priceless!

I paid for lifetime protection/repair on my wedding ring but I cant get it fixed because there is never anyone at the repair counter and the wait for the rest of the staff is too long. Ive come back several times and its always the same. I guess they dont care once they have your money. Wish Id never purchased from here.

Shopping at Jared Galleria is a wonderful experience.

This location is so rude!! The nicest person working there is the security guard. The rest of the people there do not care about customer service or about even saying hello to a person!! Worst location EVER!!!! If I didn’t have my ring account here I would go somewhere else!!

I have never left a negative rating for any store but my experience at Jareds does not even deserve .001 of a star. WORST CUSTOMER SERVICE EVER RECEIVED! My family and I are loyal customers for many years but after these most recent visits, we will never purchase from Jareds again! RUDE and UNFRIENDLY employees, Manager in charge was not helpful at all. How can Jareds hire these people? Completely dissatisfied and disgusted! Come on corporate open your eyes! LOSING MY BUSINESS FOREVER!

Daniel is the best salesperson to go to at Jared. He is knowledgeable, respectful and delivers what he offers.

Yazmin is great. Shes the only person I will talk to when there. Give nothing but the best experience for her customers!

Horrible. Do not go to this one. Associates including management are very rude. Ive been there 4-5 different times thinking person #1 was just having a bad day. Then happened again with a different person on another day, then with the manager also on a diffetent day. Long story short, if you want to have a good experience and enjoy your time looking at things and buying, go to the one in Pembroke Pines.

Great value ! Excellent service !

This is the best jewerly store ever. All the staff they are always helpful and patience with all the customers !!!!

My wife and I always feel comfortable shopping at Jareds on Madison’s West side. Everyone who works there is very helpful and friendly.

Really bad customer experience overall. I had to wait and wait until I (The customer) asked for help, and when prompted the sales rep took for ever to come back to me. I spent over 8K because my wife wanted something that she liked from there...I wonder what kind of service I would get if my purchase was less than 1K. I will just keep them for the high credit they give you as a good support for your credit score.Maybe it is just this store...so, I will try Fort Lauderdale or Aventura next time.

Waited for 25 minutes with no help. The store itself was not busy it was just that 4 employees were trying to order food behind the counter.

Well! Every time I walk in Im always greeted with friendly faces, yet my favorite all time associate is Yazmin Binder(hope I spelled her name correctly)!!! Yazmin is not only friendly, courteous, and knowledgeable but a person who sees YOU and she remembers you! She is simply AMAZING!!! SUPERB!! Wont do business with anyone else. Thank you Yazmin, youre the best!!!