Thank you to this amazing team! Great experience from the min I entered through the waiting room, the front desk girls were incredibly nice and let’s not start with the team in the back. Not only is the doctor funny but caring and very detailed with treatment with his great help of assistants and how could we forget the hygiene part AMAZING overall!See you guys next week
De. González and the staff at Otero Dental are extremely professional and courteous. Office is clean and equipment is new. I will definitely continue to use them for all my dental services.
Had an excellent experience, went in for a simple cleaning and check up and the professionalism was exceptional. Will most definitely be back and recommend 10/10
Dont go to this place. your teeth are very valuable to be in the hands of unprofessional people that the main thing is money not your health. I went for a filling and the Dr was not careful with the drill. When I finished, what they put on me was not the same color as my tooth, a stain could be seen and when I touched it with my tongue, it was not well finished. The Dr left a space between my teeth, and the food was left when I chewed horrible. the filling of the tooth fell out after 3 months, they use cheap materials. Do not buy the smile plan that they sell you, they offer you a discount and two dental cleanings after you pay for it and when you call they tell you that it is already expired they sell you something and then they dont even call you to schedule an appointment I feel cheated by them I had to visit another a much more prestigious dentist who was amazed at the work that had been done to me. In that clinic I was treated by Dr. Otrero and the other when leaving the clinic the girl at the front desk tells you to make a comment so they see that everything is 5 stars all lies !! Take care of your teeth find a better place !!
Dr. Gonzalez besides doing an amazing work is honest and caring, he has a great team, they are all Amazing . I would highly recommend his dental practice to anyone.
Dr. Adrian Gonzalez is very friendly and affordable, everything was done in less than a week. Will Highly recommend.
Excellent group of people. Very profesional and always attentive to customers. Highly recommended!!!
Horrible experience!!! Will find a new dentist to go too.. Scrammers with your co-pay and your insurance companies... Reporting to better business bureau... Customers Beware!!!!
First, I would like to thank the staff: Cuqui, Claudia, Suiri, Melany, Nubia and special thanks to Dr. Gonzalez, because he took the time to explain every procedure he was doing and for your patience.. you guys are a great team!!! This was my first time here at Otero Dental and definitely it won’t be the last one. Facility looks very clean and well organized. I don’t plan on going anywhere else.
The most professional, diligent, and amazing dentist and hygienist I have ever been to. Dr. Adrian is patient and the best dentist. He always takes the time to explain things and make sure I am completely comfortable with the procedures. The girls in the front are super welcoming and are always willing to help and accommodate. I have only good things to say about Dr Adrian’s office and the staff. 10/10 recommend!!!
I went to this dentist because no one else would pull out my tooth because of this epidemic. They agreed to help me out as I was in a lot of pain for 2 weeks straight and they were very nice and made sure I had no pain. In my experience in being to other dentist a lot don’t care much about how much pain you have during the operation but these guys did care and made it painless. The place was clean and the staff are super nice.
If I could rate them higher than a 5 I would because this is the absolute BEST dental office! HIGHLY HIGHLY recommended. The entire staff is absolutely amazing, they make you feel so comfortable & treat you so well. Melany & Krystin at the front desk are always so sweet & helpful, really great customer service & Dr. Adrian Gonzalez is simply fantastic, so patient & caring, he really is there to help you in all that he can as quick as he can. I can honestly say coming to Otero Dental Center feels like home, never changing my dentist! 100% RECOMMENDED! :)
Amazing Service and I had a great time thanks to the staff 10/10 would recommend again especially for military Members
I was recommended by a friend and I couldnt be happier. The office was EXTREMELY friendly and knowledgeable about my mouth and explained everything in great detail of what I had and needed done. From the front office to the doctor. I would come back and recommend anybody reading this review to give them a try. I did and I wasnt disappointed!
Ive been to a lot of dental offices before but this one is by far my favorite! The manager is super nice and has amazing customer service. Everyone always has a smile on there face. Very friendly environment. The doctors and the hygienist are wonderful people and make you feel very comfortable. Highly recommended for adults and kids.
By far one of the best dental offices I have been to. The employees are super nice and friendly as well as the dentist himself. Every time I come there is never any wait time I’m always in and out very quickly. I highly recommend coming to this office.
I think i speak for most when i say, i hate going to the dentist but this place has made me change that. This place, the entire staff and Dr Gonzalez are all absolutely amazing. I only starting coming here December 2019 and they have all made me feel so welcomed. I feel like Ive known them for years. I highly recommend this dentist office.
Love the warmth of the staff and Dr Gonzalez really puts you at ease! I HAVE NOT had a bad experience. The staff is welcoming, professional and friendly. Its a clean center, with understanding people! I recommend and would recommend a million times over.
Been coming here since 2012, they have an amazing staff always attentive and I highly recommend this location. Be assure to request Dr. Gonzalez and follow his incredible videos on IG with explanations on your dental needs. Thank you everyone in the office for your patience and kindness.See you in 6months!
Amazing experience with Dr. Gonzalez! The office is clean first and foremost and the staff, very professional and sweet. I’ve been going to the same dentist all my life and was forced to find a new one due to relocating, I think I may have found an even better dentist :).
Great service! The girls at the front desk very nice and helpful. I was impressed, the office was so clean. The hygienist and doctor were friendly and made me feel so comfortable. Im so happy that I came here, its so hard to find an office where everyone is so nice and yet professional. Highly recommend them!
Best dental office I have ever been to. They were very nice, professional and affordable. Dr. Adrian make you feel very comfortable and explains everything. I would recommend them to everyone!!! Top of the line!! Thank you guys.
It’s always a great experience when I come here. Thank you for being kind and attentive. My teeth thank you As well
I can honestly tell you I hate the dentist. When I came to Otero Dental Centers and meet Dr. Adrian Gonzalez that all changed. He is gentle, honest and really funny! The ladies in the front are amazing sweet and will help you in every way possible. I found a place that feels like home and I won’t go anywhere else! Thank you Dr. Gonzalez!!!!
I love this office, everyone was super friendly and I enjoyed Dr. Gonzalezs energy. They explained everything perfectly and gave me a helpful plan to fix my teeth. Im officially a loyal client.
I’ve been going here for about five years now and I’m very happy with the service I received every time. The staff is very friendly and very professional. I would highly recommend this place for anyone that needs any work done on their teeth.
I have to give it to the Otero dental office in country walk, For somebody who is afraid of the dentist and ortho They made it very comfortable for me and did great work. As well as the front office staff because that is possibly most important, each of them are very kind, quick and don’t mind explaining any questions needed. I highly highly recommend for adults as well as children to come here. Already got my mom over there. 🙌🏽👍🏽
I highly recommend Otero Dental Center.Very satisfied with the service with Dr González.Customer service very good and helpful.Thank you Dr Gonzalez, I will came back.
Dr. Adrian Gonzalez was fantastic. I moved from another city and it has been very hard for me to trust another dentist. I had to remove 2 teeth that were infected and Dr. Gonzalez made everything much better. Not to mention that he showed me how to do a bowtie after we were done. Thank you Dr. Gonzalez, see you in a week!
Excellent doctor. Great service. Staff are very friendly and caring. Have been coming to his office for several years. I am satisfied with his care. Highly recommended.
This dental office is just amazing! Dr. Adrian Gonzalez, and his staff were incredibly professional, welcoming, and kind. His assistants Miry and Christy were both incredibly amazing, nice, and heartwarming. They all made me feel at home and comfortable. They answered all my questions and made sure I was 100% satisfied. I HIGHLY recommend this office!
I love the customer service and the professional environment they have in this office. My appointment was at 11:15 am and i was seen no later than 11:20am. LOVE THIS PLACE!
Its a great office with friendly and helpful staff. This office has definitely changed my perspective on dentist and I cannot recommend them enough. If youre looking for a new office this is the place to go.
EXCELLENT CUSTOMER SERVICE!😊 The ladies at the front desk are super nice, they always have a smile on when I go! The doctor and the hygienist are super professional and also very nice, which is a plus because I always get scared when going to the dentist! Everything looks super clean and modern!
Excellent customer service! I had an emergency and they took me in right away. Dr. Adrian Gonzalez is a very professional and kind Dentist. He helped me right away! Great experience.
What an amazing experience I had at Otero’s, their crew made it a breeze to get my dental work done. Felt nothing but comfort and ease getting my teeth pulled, when in past experiences it was horrific. 100% will refer to all friends and family.
If you need a place to take care of your teeth, I recommend Otero dental Center, they are taking all measures in times of pandemic, and it is always a nice and clean place. ( by Amaray Soto)
Great experience! Very kind and welcoming office. A very special thanks to sudy, she is very talented at what she does and very caring. Did an amazing job at cleaning my teeth. I dread going to the dentist, but these group of people know what they are doing and seem to love it :)
Great group of people. Great service. No complaints! I highly recommend them!
Amazing staff and doctor. I’ve been coming to this office for over 2 years and every time is a great experience.
Really great at what they do. Felt really happy with the work. Defiantly recommend.
Dr Adrian Gonzalez is awesome and very welcoming. Made me feel at ease. Office was clean and the staff were very welcoming.
Otero Dental Centers are SIMPLY the BEST! Not only the clinics are BEAUTIFUL but the professionalism of the staff is, with no doubt, EXTRAORDINARY. Dr. Otero is an amazing Dentist, he takes cares of his patients as he takes care of his family. The hygienist is the sweetest thing in the world, she is SUPER NICE, CARING and TALENTED! Everytime I go to Otero Dental Center I do my cleanings with her and the SERVICE, PATIENCE and TREATMENT is out of this WORLD. Dr. Adrian Gonzalez is also AMAZING, he is fun, caring and you can see he loves his job. THE FRONT DESK is full of nice ladies who make your visit as smooth as possible from beginning to end! I definately recommend Otero Dental Centers!
This place was amazing ! Ive never seen an dental office so pristine, clean and organized. I was attended quickly with a smile. Thank you Dr.Suri, Dr.Adrian, and cookie :) can’t forget the friendly faces at the front desk Melanny and Krystin .The staff at this office was amazing and super patient, and they are super flexible with appointments. I honestly would recommend them to everyone
Always have the best costumer service and never have to wait long for my appointment. Love it here!
I hate going to the dentist and otero Dental has changed that fear!!! I recommend to anyone and everyone!! Dr. Adrian Gonzalez I appreciate you!!
Excellent service, great experience with all employees, doctors and mainly assistants they are amazing. They are very comfortable in the environment where they are working. They are all family oriented and extremely friendly, the dental assistant, hygienist are the best part of the clinic very comferting.
Hello, I found them on google after breaking my front tooth and in my opinion I could not have found a better place. Dr. Adrian was very patient and understanding to my fear of needles and work with me to where no I am confortable and have gone back to do more work and cleaning. They also have a great yearly program. I would recommend them anytime.
She is very pleasant, courteous, knowledgeable, and efficient. She has such a friendly personality.
What a wonderful place to get such an important part of your health needs met. The staff is absolutely wonderful and caring. The office manager is a dream to work with and the dentist and hygienist are A1. Highly recommend.
Dr. Gonzalez is very helpful and patient. Best dentist in Miami hands down!!
Experience was great, would highly recommend, Thank you for excellent service!
Great docs and good pricing. My little brother had a root canal done. We bought the dental plan and it paid for itself right away! It is a must!!
Amazing service! Best dentist in Kendall and country walk!!!!!!! Will be returning!
Staff is amazing very kind dentist was very gentle highly recommended
Everyone in that dental office has amazing customer service !
Worse service I ever had, they were over an hour late to see me for my appointment. The dental hygienist was rude, unprofessional and screamed at me bc she said I should have not had schedule a cleaning on my first appt. And didnt even had the courtesy to apologized for being so late. I would never go back. And I hope you find a different place for dental needs.
Been going to this office for years, they are always there! Very friendly staff!
Great people!
I am extremely happy with this clinic I am a person who is afraid of the dentist I get super nervous but Dr. Adrián González and his assistant Kuki are the best they make me feel super good in each procedure I thank them so much for so much patience and I highly recommend them, thank you for all
The one in front of the Restored Canary Islands, the recessionists all are a shake on tiptoe.
All very attentive and feel the atmosphere in them there is joy and a great smile. I personally am a dentist in my country and I liked everything
Doctor Adrian Gonzalez is the best dentist I could meet, I was a patient who FEAR dentists until I met him, his treatment is wonderfully spectacular, I recommend his staff and why they treat you like family, for them you dont you are a business NOT for them you are family! Thank you God for putting you on my way .... Doctor Adrian Gonzalez and his team the best team on the planet 🥰🥰🥰😁
Lack of honesty with the prices, they make agreements with the clients and they do not comply, with medical insurance they charged me 432 dollars in cash plus what they charged the insurance for a cleaning, in total they charged me 1,250, I do not recommend it to anyone
Simply the bestVery good attention and professionalismThankful to everyone especially with melanny thank you very much
Very good experience! Excellent staff attention ..
I find it super disrespectful that they give you an appointment and make you wait more than an hour and a half before seeing you especially when they have a notice that says Reserved time in any dental office is limited and valuable its extremely important that patients honor their appointment and charge $ 35 for canceling that means that your time is valuable but your customers is not
Excellent offices. All full of professionalism and maximum hygiene. A very good staff. I recommend Otero Dental Center 100%.
Doctor Oteros clinics are the best in Miami in terms of ATTENTION, STAFF and SERVICE! Starting with the hygienist who is a persons heaven. Every time I have to do a cleaning, I do not hesitate twice to go shop with suri, she is a professional in what she does, and the treatment she provides to all her patients is extremely extraordinary! Me and my husband always take care of her and our experiences have always been more than positive! Dr. Adrian is also excellent! He is very kind, talented and it shows that he is good at what he does. This clinic is FULL of PURE PROFESSIONALS! I recommend it 100%
Excellent professionals all !!!!!!!! ..... Good treatment, good handling and cleaning of equipment, instruments and salons. All the workers are impeccably clean and well-groomed. A wonderful experience when cleaning me, a girl very sweet, attentive and professional. With all certainty recommended 100% ........ thanks to ODC.
The hygienist, Siuri Castilla, had a very, very unprofessional attitude. You could tell he was in a hurry to finish and his attitude from the beginning went from bad to worse.PERIODENTAL HYGIENE TREATMENT $ 12501 / He did not give me the corresponding evaluation and already charged for the measurement of the gums on the left side of the mouth.2 / I did not get enough anesthesia like the first time and I felt discomfort and continuously pricked myself with patches to get out of it. Her excuse is that I was more sensitive when I didnt even move.3 / and the most SERIOUS thing was that the phone rang and without further ado he released the instrument that he was using inside my mouth and with his gloves on he grabbed and picked up his phone he put it on his ear and with the same gloves he put the hands again in my mouth and continue to workwhile she was on the phone telling someone to wait for her in the parking lot in 10 minutes when she hadnt been working with me for more than 15 minutes and this periodical cleaning requires almost 1 hour.PHONES ARE THE APPARATUSES WHERE THE MOST BACTERIA BUILD UP, THE LACK OF HYGIENE WAS SO HORROROUS THAT I CAME TO MY HOUSE SHAKING WITH A LOT OF ANXIETY.4 / the first time the right part of the mouth took 1 hour with me cleaning and this time the left part that according to her was worse it took only 30 minutes, how is it possible?5 / He did not give me the corresponding antibiotic because he wanted to leave and his excuse was that he was bleeding ... LIE !!! . .. because I rinsed myself and there was no blood.I am very sorry for the lack of professionalism, the lack of hygiene ... it is not just anything, it is a persons health and a job that costs a lot of money. This totally discredits the name of Dr. Otero, I do not doubt that he is a great professional. Of course I will not go with her to finish my treatment for which I already paid $ 1090 ... because I do not feel confident.I FEEL MISTREATED AND SCAMMED !!!I communicated it to the manager and the truth was that I did not get any conciliatory response.In life ... everything comes back !!!
Be careful with buying the OTERO SMILE plan BECAUSE THE ONLY ONES THAT ARE GOING TO LAUGH ARE YOU, BECAUSE THEY TELL YOU THAT IT COVERS TWO ANNUAL CLEANINGS, WHEN IN REALITY WHAT THEY DO IS NOTHING BECAUSE THEY LEFT ME THE SAME WHEN I ARRIVE. PRICES $ 250.00 FOR A REGULAR EXTRACTION AND $ 200.00 FOR A .Orrible PACKAGING.
They have very good professionals who work with human quality, thank you very much for your services
The attention is excellent. As much as the staff and of course the Dra Maria Fernanda
Excellent service, super professionals and very clean clinic