I was their client for years. Never called them for anything. The only time I called them for a revision on my policy, they told me that all the agents were busy and they would call me back. That was a month ago. Still waiting for the call. I had to cancel my policy with them and look for another place where I can get a good customer service. And even for that, I called them last week, having to call again today and STILL waiting for them to cancel my old policy. In my experience, terrible costumer service

Good morning, Mr. Milanes. I am happy and pleased by the attention received from Lainet Hernández. It was a pleasure dealing with her as she was kind, patient, diligent and professional in providing me with all the detailed information about my car insurance. Thank you for having people with professional and humanitarian values ​​in your Agency. Teresita P.

I highly recommend Jorge Milanés Allstate Agency. They were able to insure my families three vehicles, boat, and also added an umbra policy to protect my family and I. Allstate is a great company and really takes care of their customers and the Milanes agency is a top of the line agency. I couldn’t be happier and recommend them to my family and friends. Don’t go for the cheaper Mickey Mouse insurance carriers cause when you need them to be there for you, they’re not! It’s happened to me before and I’ll never make that mistake again.

Seems like I am always last minute taking care of this very important task of paying for my car insurance and the customer service is so patient and professional!

I have been with this agency for more than 5 years and Im very happy with the service they have provided to me they go above and beyond to always help me I will never leave them. They always review my coverage and also my discounts. Plus Allstate is an A+ company. I always recommend them.

You are bound to get good service here and the best possible coverage for you and your family. Extremely friendly and co-operative people.

I’ve moved around a few agencies and have been very impressed with this one in particular excellent customer service and pleased to renew my policies in a timely manner with timely response

Great customer service ! Obtaining insurance has never been so easy and hassle free ! Will never stop going to this Allstate location !

Always reliable and very professional. The team provided the best advice, guidance and education in providing a solution to my family needs.

Extremely knowledgeable and friendly staff they treat you like family I’m truly in good hands.

Great customer service!!! You always feel helped when you do business with allstate!!!! Keep it up!!

This is one agent that is always on top of his game. Great office and staff very attentive

Great customer service! Always has an answer for all my questions