Highly recommended. Excellent service friendiy and helpful. Lynne was particularly nice. Quick responses to my questions. Plus opportunity to ask follow-up questions. all I have to say Is how caring and professional this office is.Thank you
I have been with E&L for the past 5 years and have they been the best to work with. They are always out searching for the best rates but overall, they’re attentive to any and all concerns when it comes to auto insurance and so much more. I highly endorse the team!
E+L Insurance is very helpful and very responsive which I greatly appreciateThey are also very knowledgeable and will get you the vest deal possible
After looking for several home insurance quotes, I was lucky enough to call E&L Insurance and talk to Elvira Guerrero. The quotes that she provide were 20% lower than any other in the market. She was extremely professional, customer oriented and super attentive. Do not waste your time looking for quotes, just call E&L and ask for Elvira, she will provide the best-in-class Insurance, at the very best price.
I’ve been with E&L Insurance for over 8 years now they insure my home and business. I’ve always had an excellent experience with them. My agent Elvira always helps me no matter how many times a day I call to ask questions lol. I fully recommend E&L Insurance for all your insurance needs.
This is a A1 place. Elvira was super helpfull in all details and support. HIghtly recommended.
Excellent service and advice on how to get better coverage.
This was my first time working with Olga at E & L and it was very smooth. They are professional and work with you to ensure you get the best price. I am very satisfied with way business was conducteed and would recommend her to any of my friends.
Lynne is very helpful and has helped me with my Homeowners Insurance for 5 years now. Wont change agents.
My first business with Olga was my home insurance and I was very satisfied, thats exactly why I came back and did my business insurance as always everything was smooth, and with quality. God bless you Olga in every aspect of your life.
Olga was very helpful! She explained the details of our new policy and handled the application process with expert ability and clarity. Everything was accomplished in a satisfactory way and exceeded our expectations!
I am so happy that I found Elvira Guerrero, She is very knowledgeable, kind, and provides an amazing customer service. She is always there to help me with whatever I need. She has helped me and my family and we are so thankful for her services
E & L Insurance is wonderful. I have purchased home owners, business liability, flood insurance and auto insurance from E & L for the last 17 years and Im so happy with the service and coverage I receive! I trust that I am given a good rate and excellent service every time:)
Simply extraordinary. Excellent service and attention as always.
Lynne is my agent, she is the best in what she does . Would definitely recommend to anyone!
Very happy with their service! My agent Lynne, was able to get me a home insurance quote way lower that what I used to pay in the past, with the same coverages. She is actually the best insurance agent Ive ever had. Ive had to switch agents multiple times in the past due to lack of communication/ interest in helping clients. Lynne has always responded to my emails very quickly and takes the time to answer all of my questions. I will be staying with E & L Insurance for a very long time.
Best place for all your insurance needs! Honest, efficient, knowledgeable, reliable and friendly service.The owners and staff share their knodlwge and expertise and time with kindness. Great experience everytime. My family and I have gone here for all our insurance needs since 1995! Thanks!
Amazing service, honesty, professionalism, and reliability. I alway recommend these guys to all my friends and family. I’ve been with them for manny years.
Lynne and Enrique are the BEST insurance agents in Miami. They handle all my home, auto and business policies. I recommend them to everyone. Very knowledgable and responsive.
Great help with condo, flooded auto insurance!
Great service!! Excellent assistance assistance itance and always the best prices without compromising coverage.
Lynne was a pleasure to deal with! E&L were from the first moment very fast to respond and very professional, I was shopping for home insurance and contacted several companies, either they took forever to respond or they didnt. E&L will show you what excellent customer service is all about! Thank you guys!
Lynne answered all of my questions immediately and helped me understand my options. I love that they shop around for a better rate with every renewal!
Been with E & L 14 years!!! They are the best. They find you the best price on auto and home.
Every one there are really helpful and return calls and respond to emails quickly.Thank you ! Great team.Thanks Zoraida and Enrique
Lynne Ruiz was amazing. She was prompt to understanding that I needed home insurance quickly due to a cancelled policy from my previous agent who was no help at all. She was quick to explain the reasons of why my policy went up on a new contract with the same company and I was OK with it. The way she explained it made sense and she was clear and transparent on the reasons behind the increase rate. She actually found out my previous agent has less dwelling policy on my home which is over $400K. She informed me on how dangerous and risky that is if the entire house is at loss (God Forbid). She increase mt dwelling according and informed that this was the reason for increase. She was able to get my policy written up within the hour. All her phone and email responses were quick. My spouse and I e-signed all needed documents and paid our policy down payment online within a few minutes. From 1pm to 4pm I was able to get all this completed and get my new policy over to my mortgage company. I will be keeping my E & L Insurance as my agent company going forward and Lynne Ruiz will always be my agent. Thanks for everything. Amazing customer service and relation.
It has been a pleasure working with E & L Insurance Services for my own home insurance needs as well as my customers.
These folks are great to work with!
Always reliable, with the best customer service!!
Lynne is always on the ready to help and get the solutions to insurance questions and renewals asap. Spot on for follow up and price. Winning combinations.
Amazing Peoples, Good customer service they help you we good knowledge, im with this company around 10 years and im so happy
An excellent company. I have been using their services for years for my car insurance. They are on top of what I need in matter of renewal reminders, as well as periodic update if there is anything better for my insurance needs. A very professional insurance team and stable company to deal with.Recently I have also started using them for insuring my business. Again, they worked hard on finding the best match. They asked all the right questions, and provided me with ample options to choose from.I recommend you E&L for all your insurance needs, as you can rest assured they will have your back when you need them the most.
Amazing service !
Finally...we found an insurance agent that would do what we think should be simple: respond promptly to calls and emails, and follow through on what they say theyll do. Was looking for new quotes on property insurance to hopefully save some money, and have contacted several agents, including the one I already work with, asking for quotes. I provided them with everything they need, as we just refinanced and have all the info handy. My own agent basically punted and said hed look into it later. Four other agents: two never returned phone calls, and a two others took all the information and promised to get back with quotes but never did, even after we emailed and called them several times. You cant even throw money at people these days. I found E&L on Google and called, and Lynne Ruiz took my call, and after some exchanges had quotes for me the very next day. She was super responsive via emails and calls alike, and her responses were usually within 30 minutes each time. She found a policy for us that will save us over $2,000 a year. Very professional, well-run business. I recommend highly! I copied this same review on Yelp, hoping to spread the word.
15 years with them always helpul!
Lynne, at E & L, is very thorough and always searches out the best prices/policies prior to a renewal. She is trustworthy and knows her business. I have recommended her to friends and family withoutreservation.
Thank you for the service and the attention always give to us
I cannot say enough about working with E & L Insurance, in particular, Lynne Ruiz. She has been the best agent to work with my home in Florida. She is very knowledgeable and personable. I highly recommend her and E & L Insurance.
OUTSTANDING COMPANY. My family has been using this team of agents for a long time for everything from auto insurance to business liability. I just recently opened my business and had to get some hefty insurance because I am a tree service. E&L will find you the best rates and in a timely manner. I will continue to use them and they always maintain a friendly and familiar relationship with the customer. Trust me, these are the guys you want.
LOVE Absolutely everything! Our agent, Elvira Guerrero is always on top of her A game. She excels with client follow up and ensuring our policies are always up to date. Client service and client satisfaction is evidently a priority to your agency and its evident. Thank you!
I became a customer of E&L almost 15 years ago. As they grew their services only improved as they still offer an excellent and personalized service years later. I recommended many of my friends and family members to use their services and they are loyal customers now.I highly recommend them to you as well. Trust me this is THE best insurance company in town.
Elvira Guerrero has always been excellent on her work it has been 20 yrs we’ve had done business with E & L. Staff excels with client follow up and ensuring our policies are always up to date. Client service and client satisfaction is evidently a priority to your agency and its evident you guys have a great communication between each other and with clients
Our prior homeowners policy increased 85% versus 2017 with no warning or explanation. Our old agent is still investigating why and looking for quotes. Meanwhile, Lynne Ruiz, our new agent, got our information and presented a quote within 24 hours that stayed in line with 2017. In the end, we want to be respected and have any changes explained to us personally in timely fashion. Lynn did that, but our previous agency of 7 years didnt.
Over the years, E L Insurance has dedicated the time to knowing my policy or taking the time out to obtain the information I needed. they thoroughly check and update my policy to my benefit for each renewal.
Excellent customer service experience and the personal touch
E&L Insurance services offer an extremely personal insurance service and are always willing to help out, even when you just had an accident. If you are looking for dedicated owners who are truly experts in what they do, this is the place to take your insurance. thanks Lynne for everything!
Used to be great, not so much anymore.Take your business elsewhere. Just got a great policy with another company. E&L was ok prior, but now incompetent and condescending agents make for a horrible experience. Property insurance in FL post hurricane is hard enough without getting the run around from your agent. Good lord the issues. Thank god for Sol Insurance!
Ive been with E & L Insurance for over 10 years. The service is first class.The representative that is my insurance counselor is Joel Alfonso. He has facilitated the best quotes and insurance deals for me and my family for a decade! He is my personal to-go person whenever I have a question related to my auto insurance. He is prompt, detailed and SO very efficient. I recommend this company to everyone as it is a definite (Five Star) company.Thank you Joel! for all of your time, care and efforts throughout the years. :)
They were referred to me by Union Mortgage and Ive been very happy with their service. Very helpful and responsive to my questions and with renewal information.
It’s the best Insurance Company I have ever dealt with....They are quick, helpful, knowledgeable,professionaland Lynne was just fantastic...I highly recommend them and will use them again.
I had to get HOI for my home for the reverse mortgage I was getting on my home. I spoke to Lynne Ruiz, and she helped me with everything. The quote came back as promised and about the amount of money I was expecting. She kept me informed of everything that was going on to get the insurance written. My experience with E & L Insurance was pleasant and professional. If anyone asks me for reference, I will be recommending your company.Thank you for your help!
I am a professional investor from California and started working with Ms. Lynne Ruiz in February . She is very professional and caring agent. She has always promptly responded to all my inquires . In time of need ( Claim )she has been always available and guided and helped me. For any future insurance needs in Florida Lynne will be my agent
E & L insurance always meets my expectations. Joel Alfonso is my auto insurance consultant and he is so helpful, i can count on him to get me the best quotes and he answers any doubts/questions i may have with details. Thank you for providing such great customer service. I definitely recommended this company to anyone who is looking for insurance.
Lynne helped me with my homeowners insurance, and I couldnt be more pleased with our interactions. She is responsive, well-informed, and I am confident that I got the best, most cost-efficient product available on the market. I look forward to working with E&L for years to come.
Know him for 20 years upright and truthful and works with integrity
I recently got my insurance here and they provided excellent service; everyone was courteous and knowledgeable.
They have one of the best customer services and theyre very informative. They answer every question thoroughly and give as much information as possible. Theyre very nice and tend work diligently.
Best insurance agent I have ever dealt with. Very professional, took the time to learn about my business and made the right recommendations at the right price. Highly recommend them.
Olga Collazo was easy to work with and very friendly!
Enrique and his team at E&L Insurance are true professionals. They give you advice and answers, not just quotes... They give you options and person attention, not excuses. We entrust them with our business insurance, our personal auto coverage and even our homeowner coverage. Thanks to these guys, me, my family and my business have piece of mind.
For many years we are working with E & L Insurance and every time we had a question or issue we had a quick feedback and support. The service and attention is impeccable and we are very happy to have them as our advisors.Esteban & Ghislaine Tome
Our phone conversations regarding our needs were handled in a very professional manor and the conversation made both my wife and I comfortable. Lynne R.was very professional and that made us feel confident that we were getting a quality product for a fair amount of money.
Enrique is very professional and very helpful. I recommend him and his company.
Responses were very quick and being that I have a newborn, it was a relief to know that I could do the entire process electronically and not worry about driving anywhere to sign or make payment.
Lynne was really great, very professional with very good advices, fast, responsive and proactive! Thank you Lynne, I feel I am in good hands with you
Personalized from day one.
Wonderful people. Enrique helpedMe tremendously understanding my insurance needs and options No other person to ever go to !!!!
OUR INITIAL DEALINGS WITH E & L HAVE BEEN VERY POSITIVE. ELVIRA IS VERY HELPFUL AND KNOWS THE DETAILS.JOSE SAIS/ENID DUANY
Enrique was very helpful and he sure works fast.
Customer service is always excellent. Very appreciative of their help.
Because every time I call you there is an answer and a solution. Great customer service.
ENRIQUE took great care of me. He dug deep to help me and thats what makes the difference.
Excellent service, thank you
If i could give more than 5 stars I would.Joel Alfonso has been my go to guy for years. I recommend him for anyones insurance needs. Very knowledgable, friendly and and resolves quickly.!!
Timely and expedient communication. Great service.
For more that 3 years Ive recommended my clients, friends, and myself to the great team at E & L Insurance. As a mortgage professional we always need prompt quotes to provide our buyers with accurate insurance quotations. They provide the clients prompt, professional attention, on both homes and atutos. Ive got my insurance with E&L as well! Prompt responses, accurate information, and, the best discounts available in Dade County. What else can you ask for? Call them for all your insurance needs!
This is the friendliest and most professional insurance company ive worked with.
Wonderful customer service, always one step ahead of everything.
Enrique took the time to explain and go over options with my home insuranceThank you Enrique
I highly recommend this agency if you’re looking for any type of insurance in South Florida; Not only they are very courteous but very knowledgeable, they have what I call great customer service a little hard to come by now days!Martha Burton
They are too busy to call back. Their shortly means 6 hours.
I recently purchased insurance at E&L Insurance and has a very good experience. Agent Joel Alfonso did my auto insurance policy and he was verify knowledgable and curteous.
So far excellent customer service and and knowledge about the products
Lynne was amazing and really helpful !! Thanks
Best service in Miami,! awesome customer service best of all Oreo.
Fast, competent and reliable service.
Very friendly staff, fast serrvice.
Elvira so good !!! Thank you ;-)
Customer service attention is poor...
E&L insurance professional team Enrique do my taxes three years on roll
Superb!!!
ALL PERFECT
Very supportive agent always eager to help. They have excellent procedures in place, they explain everything clearly and you dont need to go to the office to sign anything, all documents can be reviewed and signed online. Assistance in Spanish available as well. It is a company that earns our trust as clients with its excellent professionalism and knowledge of the products they sell. Thank you Olga!
Mr. Enrique is friendly and professional as is his team. Auto insurance offers affordable options.
Professionalism, Good Attention, Quality, Reliability and Price it feels like being with family Thank you team for always being ready for us
Enrique very pleased. Very professional. Thank you so much
Thank you very much for your help. Thank you so much for your help. Super professional Elvira.
Excellent service, thank you very much for your professionalism and kindness
Thanks Enrique!