I feel confident by having this car insurance. The customer service skills in the Bravo’s office makes me feel comfortable.
I switched my insurance for my home and car beginning of Feb to Allstate. Was given a quote, paid it and 3 weeks later got a letter saying my policy was increasing. Called my agent and she said she would check it out and call me back. I called 2 more times till she finally told me the underwriters wont budge and I have to pay the increase, nothing more can be done. I called Domingo Bravo who owns the agency and was told he was on another call and will call me back. No call so I called back an hour later and was told he isnt in the office today. Wow this agency just lies and doesnt care about their clients. I feel like they low balled me to switch and then raised the price after I paid and signed the contract. I am not in good hands with Allstate. I called Allstate customer service and they were very ambivalent and said nothing could be done. I have had home owners insurance for almost 50 years and never had a company give me a quote and then revise the price afterwards because of underwriting. Terrible experience with Allstate.
I gave this “Bravo“ Agency is more like dishonest and trustworthy, who is under the auspice is of Allstate, With the ironic slogan of “your in good hands “,BS. Don’t get me wrong the girl that answers the phone the guy Jean that wrote me up for the cars they’re super nice, cordial answered questions, it’s when I went to Steve to sign me up for homeowners Ins, with “Universal “,” & Tower Hill I believe was the other insurance company that are F rated.Both of these crooks, took my money & 3-4 months later or less they cancel the policy, at the end of the day I’m sorry that I left State Farm who I’ve had 15 years and have served me with excellence, honor and truthfulness. I thought I was going to say with this company, and then end up costing me more than if I would’ve stayed with my original Honorable State Farm. NEVER AGAIN .PS
This is my honest review and very first time doing an insurance claim. I must say that AllState was responsive and timely in assessing and disbursing funds for the claim that was put in. I dont know nay better but I was pleased in the way they responded to my claim.
We have been with Allstate almost thirty years, and they have always been helpful and caring and always had our backs. You couldnt ask for a better insurance company. Thank You.
I have been a client for several years now. I have always had prompt, friendly, professional service with all my interactions with this agency.
My insurance has been canceled by the previous company. Allstate and bravo insurance group help me all the way through and got me a new Policy with no complications
We have had nothing but great interactions with these guys. Rates are what we need with no upsell. Awesome work guys, thank you.
They are very easy to contact and respond very quickly and honestly. My experience is that there is not a whole lot of waiting around with them, and I appreciate that.
Never any issues with Allstate very professional...
I have been a customer of Domingo Bravo Allstate Insurance Service for some time now: I have received outstanding service and support without issue; and his level of commitment to my family is unsurpassed in my 54 years of home and auto insurance needs! I moved all my insurance needs to his care after making a casual review of other insurance providers services, after decades of very poor customer service from another agent/competing national provider! Yes, Allstates offering was a major competitive advantage. I received many calls from agents throughout Florida, but the agent that impressed me the most was Domingos agency, and his thoroughness and willingness to listen to our needs and desires, and to make it happen. Hes competitive, reasonable and delivers! Domingo Bravo has my back. It took barely 5 seconds to drop the other guys. No regrets and not looking back.I highly recommend Domingo Bravos agency! A solid 5 stars out of 5... Sincerely; Roger Simon Central Florida.
Your agency was professional, but easy to do business with.
The Domingo Bravo team is so friendly, courteous, sweet, understanding, and just all around AWESOME!!!!! I have had a few bad experiences and also non-memorable experiences with car insurances in the past. Some were very well-known large companies, but none like Allstate. Thank you so much! I appreciate you guys.
We’ve been with your company since the 1980’s, and we’ve always had a great experience and friendly and professional service.
Been with them for five years. Very happy with their service and rates!
Team is helpful and always willing to help you understand options. Only reason I didnt give 5 stars is we havent been able to meet the team in person as the office is a bit far away. But they do great staying in contact via email and phone calls - super nice team, very knowledgeable!
Very happy with my insurance agent. Have been with Allstate for a few years now. I am pleased that our premiums have not increased significantly like many others have. Allstate is always very professional and prompt. I highly recommend them😊
Courteous, responsive, knowledgeable, reliable. Best words I can use to describe this terrific agency. Ive been working with Brian whos been fantastic! Thank you folks and keep up the great effort!
Great company. There for your needs.
Thankfully I have had no claims since I switched to AllState. So I have only good things to report. AllState premiums for my auto insurance were less than half of what I was paying to GEICO., AllState customer service is much better than GEICO I only wish I could get Homeowners insurance through AllState.
Bravo Insurance is the best. They are very responsive and so easy to work with. I would recommend them to anyone in a heartbeat! Thank you Domingo and staff for all you do to help others.
I have been a grateful client of Bravo since back in the 1990s. My mom was too! Having 2 sons and the usual life challenges, the women of Bravo have always been so helpful to me. I was out of town when one son had an accident in Ft Lauderdale....They had everything so organized I didnt have to return home. Courteous, professional, very prompt. Love you guys! Marcia
Very happy with the care I have received. After I was in an automobile accident, my ALLSTATE branch contacted me numerous times to make sure I was ok. They handled all of the paperwork in an appropriate time and helped me with any questions I had. Very attentive and make you feel like a part of their family. Definitely would recommend!!
Good ops. manager.
I want to thank you Melanie Martinez for the amazing costumer service I received with the purchase of my car insurance policy. Melanie was helpful, polite, informative and a pleasure to work with. Shes truly an asset to the company.
On two separate occasions (one with odd circumstances) AllState has been responsive, expedient and respectful. This includes all the staff that I dealt with. While we all wish things were less costly or free AllStates prices are reasonable and they are certainly NOT a cut-rate outfit
Domingo Bravo has been my agent with Allstate for more than 20 years. He and his staff have always been very friendly, courteous, and responsive to any auto insurance need or claim I have had to make. I highly recommend his agency.
Mr Bravo is alway there when you need hem or Wilma she is espectacular and the other girl too Iam very happy, more than 25 years we them
Friendly and efficient, knowledge of insuranceProducts and services is very good. Information of general interest in the insurance field is good knowledge shared by this agency.
Very quick turn around on my policy and the customer service is great. The on-line payment processing actually works and is quick and easy to use. I recommend Bravo Insurance.
After our recent car accident we were so glad for our agent. In spite of there excellent service we still sought quotes from other insurance companies as we thought our premium would increase.What we found was, even with employer sponsor discounts there priceing was still the best. One company we received a quote from even told us if we increase our deductibles they could be competitive, even doing that they werent.
Poorly,Disappointed.
Best agency you will ever know! Also best service! I rate them a number 10!
You’re insurance is ok, but I found a better auto policy ( better coverage) with Progressive, for less money.It’s not YOUR fault, it’s ALLSTATE, that has the high policy prices.
Great to do business with. Rates are very competitive. Personnel are knowledeable and helpful. Highly recommend!
Domingo Bravo took care of all our car insurance needs for years when we lived in Miami. His staff was professional and always helpful when needed.
Best insurance agent and staff in Florida. Iris, Denise, Alex, and Irma are the best
Just purchased a home very happy alnd satisfied with the service provided By allstate insurance agent Domingo Bravo and his employees thank you for all your help
The team is very professional & efficient. Irma is very helpful and understands my needs which are for seasonal coverage as this is our second home.
Always helpful and knowledgeable.
I always hang up my phone with a smile on my face after talking with the Bravo agency. I am not just a number. They know my policies and needs. Thanks Bravo!
Great service I been a client for more than 20 yrs
Good customer. Service and comunication we recomender to every people due to you excelent service
To date always been very good service and correspondence thank you
Domingo bravo n staff r great. And they provide great pruces!!!
Always a very friendly, and extremely helpful and professional staff.
Great customer service, very detailed .....a pleasure to work with.
They helped my family cover their rental insurance even when the manager of the property had an issue. And add the credit score went up, the price went down.
Service Has Been Excellent, Very Helpful.
Very professional people
Very detail oriented, and attentive to service.
Very attentive to there customers needd
Very professional, reliable and helpful
Efficient, helpful, prompt to respond, good agency to work with.
Rely good service thank you
Good service, response, no complaints.
Great Agency
Great customer service, always available
Great services
Excelent customer service!!!
Great Agency
Very professional!
👍👍👍👍👍
Im very customer there
Very professional and excellent treatment. I really feel in good hands. Thanks allstate
Call to relate and know about the prices and how it is my first time to take out an insurance because they told me that they could not help me ... I do not understand ... imagine if everyone who has their first time has the same nobody had insurance in this country..well they lost a client .. i will try another insurer..thanks x not helping me ..