The technicians came to my home and did a very thorough job. They explained the process to me and gave recommendations on what would be best for my furniture and carpet. To top it off, they did it in record time and was sure to explain what I needed to do to care for my furniture once they were gone. This service was worth every penny.
Daniel and Jorey arrived early, which worked well for me due to my hectic schedule. Daniel explained what would be done to get the tile and grout clean. Both he and Jorey did an excellent job. They were also personable and professional. Thank you very much Daniel and Jorey!!
The technician arrived on time and provided excellent service. Showed me what had been cleaned mid-way through the service. After payment was rendered, the receipt was sent via email. Thank you for a job well done.
I got some sticky goo from an industrial sticker tape on my new leather couch. The professionals from Stanley Steemer came out, on time and worked incredibly hard to get the sticky stuff off without damaging the couch. They were awesome and got the mess cleaned up without harming the leather. The couch looks like new. Highly highly recommended.
They were incredibly friendly and polite and very quick as well and on time! Very good and respectful guys 10 out of 10 would recommend!
This is my second time using the service, first was for a couch and it was great . Today I used it for my mattress and again great service, fast, and sanitary .
This was my first time using Stanley Steamer and I must admit I was hesitant and almost cancelled but I’m glad I didn’t. The two gentleman that came were professional, explained the process and proceeded to work. They checked with me several times to ensure I was satisfied with the cleaning of the sofa, love seat and chair and if I thought they needed to touch up any area. There were a couple of areas were my dog rubs against that I requested they touch up and they did. What a great job, I’m very happy with the results and the overall process.
Polite, professional and efficient. Reliable. The techs always friendly and understanding.
Excellent job. I highly recommend anyone seeking quality service.
Great experience with the folks at this Stanley Steemer location.Not only were they professional and kind, but they went out of their way to do us a favor. We bought a used RV and took it to get the upholstery and mattress cleaned. We were worried about how to dry the mattress since we were traveling and not near home. They offered to let us leave out mattress in their facility with the industrial fans on to dry it overnight.Not only this, but they were patient as we worked out arrangements for the previous owners of the RV to pay for part of the service.10/10 experience. Extremely kind and professional staff.
Had two agents come to the home and clean the tile. They were very professional and works quick and efficient. I recommend them if you are looking for a good affordable cleaning company
I had to the grout on my tile cleaned they did an excellent
Amazing service from Jose!! Highly recommended! Took a long time stain out! Made great recommendations!
I am not satisfied with the service. I paid $150.00 dollars for two bedrooms It took less than 30 minutes to clean both. One bed in one room and two beds in the other rooms. They didn’t move the beds. And they can’t clean under the bed because of the machine, ladled them why they don’t move the beds and one of them GEORGE TOLD ME THE COMPANY DONT LET THEM TO MOVE THE FURNITURE. They can be injury. Sorry but I don’t recommend your .services. Isabel Sierra I am upset, I feel so bad to lose my money like that. I’m an old woman retired. Perhaps, my opinion help witness other customers
Friendly, professional, and detailed. Highly recommend.
The service technician was very professional and knowledgeable. I was very pleased with cleaning of the upholstery. I would recommend this company for cleaning services.
Easy to book an appointment to clean AC vents. They arrived on time and made professional recommendations as to how to proceed. They weren’t pushy and were honest.
Technician was very friendly and professional. However he was done in an approximately an hour and 15 min- 3 bedrooms, stairs and hallway. I mentioned that a couple of areas looked dirty and he said it was wear and tear. I ran my hand through my stairs and they have hair and dust balls. It’s been over 6 hours and my carpets are still drenched. This is the first time that I have used Stanley Steemer and I will never use them again or recommend them to anyone.
Dear Stanley Steemer,Aldo Saenz was an excellent technician for my service today.His experience and professionalism is priceless.He is personable and a hard worker. He gave me a fair price as well. which is very important.I will highly recommend him.Best regards,Jill Garbero
On time, great service, these guys rock!
We always use Stanley Steemer! They transform my whole upstairs in as little as an hour. We have 3 dogs and a cat, so our carpet has seen some things. We also use them for mattress cleaning. Our mattress looks brand new. Thank you! Our technician today was Adriano Esteva… wonderful! Took his time and he actually did under the bed as requested… the last couple of times the technician didn’t clean under the bed. Will definitely continue to use Stanley Steemer.
The hallway carpets in out condo were a mess and they really did a great job. Came on time and were very courteous.
Great company. This was my first time using them. I highly recommend this company. Friendly and fast service. Thank you Stanley.
Norman Wilson and Patrick Grey did an amazing job on cleaning the carpet and sectional sofa it feels and smells like it’s brand new! Thank you again it’s wonderful.
I had my tile & grout cleaned today as well as the carpet in my grand stair case & the results are amazing. The tile looks brand new. I saved what would have been $20,000 on new flooring! I own a 3650sqft home with 5B/4.5B and they were done by 6pm! These guys, Frank & Jose, were extremely friendly & did not rush through the job which is very hard to find these days. I am very pleased!
What a disappointment. I ordered Stanley Steemer’s tile cleaning service and was disappointed when the technicians arrived to my home that the charge would be almost TWICE what was advertised on their website because they had to run hoses into my home to reach the bathroom. What made matters worse was the tile cleaning didn’t do anything… in retrospect, I should have just cleaned it myself and saved the money and hassle!
The service person was very nice and professional. My carpet was AT ITS WORST. He returned it TO ITS BEST!
I Scheduled a Carpet cleaning appt, . and Alian knocked on door at the agreed time. All I can say is that he did an Excellent job, and our Carpet looks like new. GREAT JOB and highly recommend!
The technicians did a great job onMy two love seats they were very fast and professional. I will use this company again.
Could not have asked for a better understanding, easy going technician(s)! Always had bad experiences and Robert helped me over come the paranoia!!! I can’t wait to recommend Stanley Steemers and Robert to my neighbors!
I was thrilled that my carpet was finally cleaned, I used a paper towel to wipe some area down and it was discolored. Not at all clean as I had hope. Will be going to home depot and rent one of their carpet cleaners.
The tech did a great job, very courteous, & put everything back just as it was. He wasn’t pushy wanting to upsell a little.
They called my phone i was down the street, i didnt hear my phone, i called standly steamer they had arrived at my residency they waited for me that was a very nice thing they did.they could have left but they didnt.i really appreciate my guys they did a wonderful job on cleaning my carpet& very professional.THANX GUYS!!!!
I would highly recommend Stanley Steemer. They arrived on schedule and did an excellent job cleaning our carpets and removing stains and odors.
They did a great job on my tile floor, they were both quick, efficient and knowledgeable.
The team of Mr Hakeem and Mr Miguel were very hard working, thorough, careful, and communicative in English. As a customer I appreciated that they listened. They did a great job and My carpet hasn’t been cleaned since mid-2000s. Great brand representation from these 2 employees during this time of distrust and fear due to pandemic. I would highly recommend The brand for your cleaning needs as it’s much easier to pay this National brand due to their excellent customer service & training as experienced from my initial call to completion. I’m a Highly satisfied customer.
The Best in cleaning!!!! They left my sofas brand new very clean!!! Esther Miami👍
The two guys who helped us with our new home we’re amazing!!!! They guys came from ft Lauderdale to help out here in Miami Beach. They were Extremely professional and did an amazing job on cleaning the tile, marble, upholstery, and our outdoor furniture. They did such a good job...I wished I could have hugged them.... darn Covid !Thanks again for helping and making our home so clean.Sam
The technician, Marcel Perez, was extremely patient, answered every question, was detailed in his explanation of the Setvice options and was also very good in with his professional skills. Highly recommended. Very satisfied with Stanley Steemer, the company and Marcel, the technician
I must starting saying that my review is based on their customer service picking up the rug from my home. The gentleman was professional, fast, reasonable, clear communication and smart from the moment he first spoke with me and the time to pick up the rug. I really hope the result is as good as first impression. They definitely impressed me so far.
The employee was very nice and professional
I first received a text message advising that the Technician was on his way which was very helpful for me. I was privileged to have been serviced by Jose. He did an incredible job. Always asking me to inspect the area to see if I approved and he went out of his way to take out spots. He was so professional and courteous. I am a 150 % satisfied customer and I will absolutely keep on using them in the future. I highly recommend Stanley Steamer for your home services. They sure live up to their name. I give them a very well deserved 5 Stars.
I have multiple pets and I live on a high floor and they do a great job every time they should offer a monthly membership TBH.
The Technician Leo was very professional and friendly as well. He explained the process and verified my satisfaction before he left. I gave 4stars because at the time of this survey the upholstery was not completely dry therefore I don’t know exactly how clean it is just know that it is cleaner than before.
Perfect need a Big pay hike😄😄
Chris, came today and did a wonderful job. I am 110% pleased. It is so pleasant to have employees like him who do such a great job. Thanks Chris
They were honest enough to suggest water remediation in come in. They charge nothing for the advice
I was booked the same day with no problems and the cleaners who cleaned my carpet did an amazing job. Patrick and Norman were very polite and assisted every step of the way. They explained the policies and went the extra mile. I truly appreciate it.
This is my third time contracting their services. Professional, courteous and reliable as usual. Schedule was easy and prompt. Will work with them again.
Awesome service!! My technician was prompt and very professional. He made sure that all stains were removed. Would definitely use again!!
Excellent service and quick and efficient
Aldo did a fantastic job. He removed stains that had been cleaned over for years. He left my entire RV spotless and clean smelling. The fabric and rug colors are actually brighter! I highly recommend this service.
Thank You Adriano. You have cleaned my carpets many times. I am always very satisfied with your service!!!!
They called and within several minutes, were at the front door. Courteous, respectful & ready to explain all the steps they would take to keep us safe & to do the best job in cleaning the carpet. They answered our questions & did a professional job of taking diligent care of our furniture. Thank you for another great service.
Cesar provided amazing service, was very respectful and professional... would definitely recommend serviced to anyone who needs a deeper cleaning on any area of the house ... also my experience was very good my rug smells better and my problem was fixed 👍
The job was well done im satisfied with my results the tech was excellent and very knowledgeable and I really appreciate that and I would recommend your services thank you for a job well done
My experience with Stanley Steemer was nothing short of perfect. I made my appointment late in the night and they were here just in time the next afternoon. My techs name was Aldo, and he had to have provided the best customer service Ive ever experienced. Very quick, very professional, and sociable all while maintaining all the sanitary precautions recommended by the CDC during this pandemic. I highly recommend. My carpet, albeit used, looks brand new.
Great team showed up and did a thorough job. Took their time and were very detailed.
The cleaners arrived late with dirt on their shoes & tracked it into the condo. They were supposed to clean the porcelain tile but did a rush job leaving parts of the floor dirty. They had a rush attitude and seemed like they weren’t being paid to be here. I tried to redirect but he just made excuses as to why some parts weren’t clean. They didn’t even help move things back into place before leaving. I would not use or recommend them ever again!
Very happy with our visit from Jose today, our couch looks like new and couldnt be more satisfied. Calling them again in a years time for sure.Came the day after we booked and Jose was good at keeping his distance and mask on which we appreciated.
The technician came in and exceeded expectations! Professional, knowledgeable and helpful
Reservations for cleaning of sofa and love seat were made online. I called afterwards to make sure the service was indeed booked and it was. Base cost for this job was $165. The fellows who came were professional and did a fine job. Ceasar and Jose are highly recommended. Im not too fond of being upsold but in this case, compliments to both of them for getting an additional $80 out of me for sealing the upholstery (against the future attention of one of our cats who has problems at both ends.) I might of thought clearer and rejected this upsell (in favor of a few cans of Scotch Guard) were I not totally pleased with these guys. How well this sealer will perform will have to be seen. I will say the sofa and love seat now look great! Very satisfied here. And compliments to Jose & Ceasar for their professionalism and the quality of the work they accomplished.
I received a text saying when I should expect them. I of course wasnt home that early, however my day was there and they moved the furniture 3 pieces cleaned the carpet my dad was very satisfied with the out come. I am very pleased to give a great review with the professional approach Stanley steamer reps gave to my elderly father. I would and will definitely use them again and again. This is not my 1st rodeo with them I (we) are repeat consumers forever. Great service Great Prices.
The two that showed up today were very professional and did a great job on my tile and grout, along with furniture cleaning. I was super happy with the job they did!
To say that I am disappointed would be an understatement the young men they sent were not in any way professional they did not seem to have any experience at all.I feel as though I was ripped off the job was done very poorly..I feel as though I threw away my money.
Expensive for a small apartment and also did not get simple things out. I have a small carpet cleaner I actually moved on my self!
Marcel and Sergio arrived at the top end of the time range I was given and were both very courteous and professional. They cleaned the grout on the parts of my home with Italian, ceramic tile that I selected. They also sealed it afterward. I am very satisfied with the work and will use this company again in the future without a doubt.
Great professional service.
Had the carpets cleaned as part of an apartment lease-end move out. When one of the workers noticed the foot traffic dirt in the master bedroom, he asked me if I ever used Stanley Steemer in the past. Kind of an odd question so I asked him why. He said that they will not be able to remove the foot traffic entirely. He said there would be improvement after the carpet dried but I see none - see attached after photo.The management at the apartment community will now charge me for their company to clean that carpet. Kind of a waste of money.I would not recommend based on my results.
Paid a 100$ for 1 chair to be cleaned and the job was half done, smell on top but the rest is done correctly.
They showed up on time and did a good job.
They were on-time. Answered all my questions and provided me with all the info I needed. They were very professional, took their time, and cleaned up after themselves when finished. They were both very professional, friendly and respectful. They worked diligently and made sure the job was done right. I would definitely recommend.
Responsible, careful, thorough, respectful.
Leo and Jose were fabulous. My couches look brand new. The service was excellent, they took great care of all of the furniture. I will certainly recommend them to friends and family and will use there services again.
Excellent service ABOVE AND BEYOND
Called ahead before arriving. Staff was very knowledgeable and professional throughout the cleaning. Explained everything in details including the bill. Left us with recommendations for follow-up cleanings. I would recommend again to anyone interested
They explained everything including process and price. The cleaning was thorough and they moved most of the furniture. It was quick and very professional.
We hired the company to clean our carpet on the second floor. Very professional and punctual workers. The areas they cleaned look very clean and I’m satisfied with that. However, they didn’t clean under my bed. I have a very high bed that does not need to be moved to clean under it. Underneath it is still full of dust and Since it’s a king size it takes up a lot of space and I wish that space was cleaned especially after paying close to $500 to get the carpet cleaned, deodorized and protected.
Excellent, very professional & on time. Did magic.
TERRIBLE. RIP OFF, DOES NOT EXPLAIN PROTOCOLS AND PROCEDURES. SCHEDULED 4 DIFFERENT TIMES TO CLEAN A 9X10 AREA ROOM. WAS NOT AWARE MY WATER WAS BEING USED TO CLEAN RUG... VERY DISAPPOINTED. OFTEN ME A $150 GIFT CARD... NOPE DONT NEED IT. I WILL NOT BE USING YOUR SERVICES
Request Aldo in south Florida..... great customer service and got the job done
We are very happy with the service that Stanley Steemer has provided for us. We had the carpet on our staircase cleaned as well as our tile and grout on our floors. Chris was our technician and he did an amazing job. He was punctual, very knowledgeable, courteous and professional. Will be using them again for the rest of my home. Would definitely recommend Stanley Steemer 100% percent.
The tech was excellent with customer satisfaction. Used different companies over the years BUT ONLY STANLEY STEEMER for over the last 5 years. The Best!!!!
Great and professional customer service, fast, reliable and they cleaned floor after the service. Plus reasonably quote.
I had two great guys clean 2 rooms for me today and they were GREAT. Very informative and friendly. Nuts! I dont remember their names but perhaps SS can look them up by my name and todays date!! Great Job gentlemen.
My family could not thank Stanley Steemer enough for the awesome job that was done. The carpet looks like new! Thank you so much! We will be calling on your services again.
Showed up on time and were super professional and friendly. Explained the best, most cost efficient ways to clean various area rugs, as well as my drapes. Took great care to keep surrounding areas clean and neat. Thorough cleaning and deodorizing. Would definitely use again and refer to others
I have used the service at several occasions before,and it was always impeccable. Unfortunately this time it was disappointing, on 07/03/20 they came to my apartment to clean the carpet for two rooms,the crew neglected to clean under the bed and under the sofas.Usually they always do it,or asked me if I want it done(little sofa bed,and a loveseat),like I said before the service is always top notch, except for this time.Sloppy crew work,carpet not properly cleaned,unhappy customer. Update on 07/11/20 They sent a new crew to rectify the carpet issue(free of charge).Lets just say it was impeccable, I never doubted of how good they were,They re just the best in the business.
Silvio and Ceasar were wonderful. A text message alerted me, they were on their way. Both men were polite and took care of my home as if it were their own.
The technicians were great but really the products do not clean grout. The alternative was super expensive. Not what I had planned for or expected.
My experience with Stanley Steemer today was awesome! The crew, who consisted of Reynaldo Salazar and Aldo Saenz, were very polite and friendly. They were very professional and did a wonderful job. I was extremely satisfied with the job they did and would recommend them to anyone who’s looking for beautifully cleaned carpets. My place looks fantastic!
My carpets came back after a flood in my house...they look great and now no mildew 💕
I spilled coffee on my WHITE couch and chair and Stanley Steemer came to the rescue as always ... competent knowledgeable professional and friendlyAlways reassuring when you can count on competence
The 2 gentlemen were very knowledgeable and professional. They arrived and did the absolute best!! One of the gentlemen even vacuumed an area rug just because. That’s excellent service. My carpet and sectionals were spotless.
Great service as usual. Carpets were much cleaner than before. Really professional.
Alain came was very professional and timely. He did the work and explained all the options. This is why Ive relied on SS for all my carpet cleaning services.
Very polite, answered my questions, very respectful
The two guys arrived on time and were very professional. They had my sofa and love seat cleaned in no time! I found the price to be reasonable as well. I recommend Stanley Steemer highly.
Roll out red carpet service