If “good help is hard to find” was a business, this business would be it. I’m moving and hired this company to come to the apartment to clean. I emphasized that I needed the fridge, stairs, cabinets and bathrooms thoroughly cleaned. Not even half way through the service, I received a call from the owner telling me that it would take 7-8 hours for two ladies to clean my loft apartment. I refused to add any additional services and told them I would be fine with them working on the apartment for 3.5 hours, per the service ordered online. Mind you I was not in the apartment at the time and just happened to come back to speak to the ladies to ask about their concerns. When I got back to the apartment, the crew was packing up and was told by the manager to leave. When I spoke to the manager, he told me that I hired them for a move out service and because items (yes, I’m packed up and moving out but all of the furniture and big items are out of the apartment. So I guess he was referring to small boxes and an air mattress) were in the apartment, the company could not conduct a move out cleaning. He also told me that he’s required to clean the balcony and the windows (i have floor to ceiling windows in a two story loft so not sure how they planned to do that). At no time did he give me a chance to speak to the cleaning crew about doing a standard cleaning or just doing what they could in the allotted time. One day before I was set to leave Miami and I ended up having to clean the apartment myself because the company refused to provide a service after I refused to add an additional service. The moving out service allots for 3.5 hours and there were two maids here. I am not entirely sure why they could not finish the job and when I asked the ladies why they were leaving, they didn’t even know.Horrible experience during a stressful move. Would not recommend. Poor customer service and refusal to work with customer. Seems like because I didn’t want to pay for additional services (and be charged more for two workers), I was refused as a customer. Unacceptable.

They guarantee customer satisfaction and they stand by that.

Hired this company for move out clean and Im super happy that I found them. Deep clean was extremely detailed. Very pleasant and professional housekeeping staff. Gracias!

Excellent service! I have tried two other services with national names and they do not come even close to this service. To setup my appointment was less than 60 seconds and they came the next day. They went beyond my expectations for a cleaning service. I was so impressed when I came home that I cannot wait to have them come again as I know they will keep my home clean all the time now. Do not waste your time with other companies. They are priced right, do work beyond the capabilities of the other companies, and are very easy to work with. Thank you again for an awesome service!!!

Patty of Maid in Brickell provided me the absolute best housekeeping service I have ever had. This was hands down the best “clean” and I am overly impressed. After years of subpar housekeeping services I was convinced there was no such thing as a “money’s worth clean” and Oh boy did Patty prove me wrong. I look forward to weekly service and a gleaning home! I’m literally excited over a housekeeper... did not see that coming.. finally 2020 gave me something! Thank you!

Hi, I requested to clean one-bedroom apartment on Aria on the Bay for 3 hours and the result was not meeting my expectation but after I called them, the company sent team leader to check and clean again. the result came back fantastic. thank you

I have been looking for a reliable and good cleaning service in the Brickell area for almost two years. Maid In Brickell exceeded every expectation I had. The booking process on their website was quick and easy. The cleaners that showed up were awesome. The fact that they use single-use brushes and towels was a huge plus for me. I will definitely be using them on a regular basis.

My place is sparkling! Certainly recommended

I consider Maid In Brickell to be the best residential cleaners in Miami. There single use concept they use is great. One doesnt realize how other cleaners carry used brushes and supplies from one condo to another. I would highly recommend them for any/most of your needs!- Great Customer servive- Easy to book online- Always have a smile on their face- Highly efficient in their work. They get the job done!They are very good at their work. We have hired them for two different instances - They were just fantastic.

This is the 3rd time I have used Maids in Brickell over the past 3 months. They are very professional and have always done a spectacular job. There is great communication before the team arrives and the team is very efficient and do a wonderful job. I will definitely use them again.

Maid In Brickell has made my day on multiple occasions! Clean home space is sacred for my family and me, so we love coming back to a spotless space after their service is complete. To top it off, their approach of using proven environmental and disposable products really struck a home run with me. Thank you for taking good care of us!

I had my oven and extractor cleaned. Fantastic services did a brilliant job. Unfortunately the cleaners were delayed at their previous job but he keept me up to date on this. When they arrived they were polite, tidy and my oven looks like its a new oven that has never been used. Thanks!

Overall, they do a good job on the cleaning however the model of pricing can be very deceiving. We were on our second clean and requested 3 hours for $114. When we received our bill it was for $228 and we were told that it took the cleaner a total of 6 hours which seems excessive for a 900sq ft apartment that had been pre-cleaned before. Once again, good service and solid clean but the model just doesnt make sense when you can find a cleaner who will do equivalent job for ~$110.

Im really picky when it comes to cleaning.Came across a flyer for maid in Brickell and decided to give them a try.I can confidently say that Im really pleased with their customer service and they did phenomenal job on the cleaning.I have them come every two weeks now. I hope this helps for anyone whos looking to get some cleaning. Hopefully the continue to do a phenomenal job...

I have been through allot of bad cleaners and was frustrated. I found out about Maid In Brickell through an associate who used them and was raving how great they were. I decided to give it a try. I like them so much that I decided to leave a review so everyone living in Brickell can give them a try. They are amazing starting with customer service to the actual cleaning and even after cleaning. It’s all about the customer and my satisfaction. Highly recommended

We booked Maid In Brickell for End Of Tenancy Cleaning for one of our properties after being let down by previous cleaners.We couldn’t be happier with the service and with the non toxic cleaning products!We now book the company for weekly cleanings and we are huge fans of the Better Life Products

We recently moved to Brickell and Maid In Brickell has been cleaning our condo and there is only positive feedback on their work. They are reliable, friendly, follow instructions closely and always do a great job!

Omg I am soooo happy that I came across maid in brickell. I love knowing that the products are safe for my family and how thorough they are in cleaning every area and corner of my home. I love the easy scheduling option along with the easy pay options.Thank you Maid in Brickell!!! Ohhh and they leave an awesome hand wash after your first cleaning !

Have already used this company’s services three times and was really satisfied. They start by checking what you want to have done, if there are any particular tasks you want to be done. I really like it, along with the fact they charge per hour, so you can kinda figure out what you need and add it to the list. Twice the ladies left my condo spotless, they were also nice and time efficient. Would definitely book their services again, especially since reoccurring services come with discounts of 10 or 15%.What I also like is that I can select organic washing products for $15 and don’t worry about buying supplies or whether they’ll be safe for my animals.Highly recommend this company to fellow brickell residents.Ps. After the very first cleaning they left me a small dishwashing soap, which was also a nice touch

We used the handyman service to clean/caulk the bathroom and a service to align the motorized blinds. He broke our completely working motorized blinds and made it totally dysfunctional. The bathroom job was not done right and left it dirty. They charged us a bomb for having done zero work, and infact ruining our functional motorized blinds. Also, apparently the service person was in the building lobby for 3 hours and he did not even let us know that he was there but we were charged per hour including for those hours initially ( which we managed to negotiate later) Zero value for money!