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Graceful Nails
4436 Veterans Memorial Blvd, Metairie, LA 70006, United States
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Graceful Nails

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PD
Review №1

These are dip nails. All the techs have been very good. They are the cheapest around and do quality work. Just be prepared to wait because they are usually always busy.

An
Review №2

Super nails. The owner did my nails and she did great. Had great conversation and she was very observant to all the pepe that entered. They were busy but she never rushed and she stayed right on my nails. Will be returning in 2 weeks..

Ti
Review №3

Did nails really pretty and perfect. Has lots of designs, closes at 9pm, located in Clearview Mall.

Ar
Review №4

This place is the worst nail salon I have ever been to. So many things wrong here. If you are desperate enough to go here make sure you carve out 3-4 hours of your time. They are EXTREMELY slow. Their seating area for waiting is a joke..almost non existent. For the time you spend waiting for your turn you would think they’d make the seating area more comfortable but no! And they don’t take people in the order that they sign in. Once you finally get into your chair to get your nails done you won’t finish with the nail tech you start with. You will have at least 3. They hop like rabbits from person to person. You might also encounter loud arguing amongst the techs and the customers. I was witness to two screaming matches in the 4 hours I was there. This place is unprofessional. The only good thing I can say here is that they stay open until 9:00. Save yourself a trip there and go elsewhere. You’ve been warned!!

Ha
Review №5

This place is so unprofessional. i checked in at 12:49 pm and i haven’t been helped yet and it’s 2:03. the only reason i liked this place was because of the price, but their punctuality is horrendous. they seated two women who came after us just because the technician could only do pedicures.

Al
Review №6

Brought my buddy who recently broke his arm and has had his poor hand neglected because of the cast. The ladies were so kind and gentle, making him feel pampered and comfortable despite his recent injury and we all had a good laugh while it was happening. Will absolutely return. So thankful.

ti
Review №7

My appointment was for 7pm, I wasn’t started on until 7:45pm. The person who started me very plainly not familiar with what he was supposed to be doing. He couldn’t even do the actual pedicure just removed the dead skin of my heel. By 9pm and I still hadn’t been polished. The woman who polished me cut me with dull cutters.I’m very patient with nail places and will try anywhere twice. I will never be back.

Sh
Review №8

I love this place the owner and everyone is awesome .. Colin does my nails is is bomb

As
Review №9

I was so pleased to be treated like a valued customer, and this was my first time there. Great service, awesome staff members and such reasonable prices! She listened to exactly what I wanted! Highly recommend!!!!!

Ka
Review №10

I went to graceful nails and when they finished my nails, they looked very sloppy. I tried to explain to them that I didn’t like the nails, and the woman cussed me out! It was outrageous. I do not recommend this nail salon👎🏻👎🏻

Ch
Review №11

My husband and wanted a couple pedicure and we waited 2 hours. Not one person acknowledged us or addressed us. I will never return or recommend this salon

Je
Review №12

Everyone was very nice. I showed the women a picture of what I wanted and she did better than I anticipated. I usually go to a different salon but their quality has gone down hill. A coworker told me about Graceful Nails so I tried it and was not disappointed. They are also opened on Sundays which is a big plus. I will be going back. I added a picture of my nails, I have never gotten designs before and I love them! I am obsessed with my nails I can’t stop looking at them!

My
Review №13

Graceful nails is the place to go hands down great service! I went in for a full set on Wednesday morning with limited time. With that being said they did my nails in a timely manner and they still came out super cute. Melody was my nail tech and she did an amazing job I would definitely recommend her!

Ca
Review №14

My friend and I went on a Thursday afternoon at 12:49. They told us the wait would be 25 minutes. Now it is 2:02 and we are still waiting. They’ve taken multiple people before us.

Su
Review №15

This person came and start doing my nails then she just left and start doing other person nails and she tell me that she was going to be back I was sitting there for an hour . And then they start doing this other lady nails and she came after me

He
Review №16

Was kind of hesitant in trying a new nail salon. Almost every lady is. Finding that new nail tech that knows how to do everything right! Well I gave it a try & found Mindy! She is so courteous & knows what shes doing. Always friendly staff too! My new spot definitely!

Ji
Review №17

I’ve gone twice. Thinking maybe the first time it was just a bad day for them. I work in customer service so I know we have bad days. However the first visit I got gel nails. The lady that did my nails forgot the gel undercoat and didn’t realize until the very end. So she ripped off the nail polish just to start the whole process again. This left my nails weak and in horrible condition. The second time I went was for my boyfriend’s birthday. He wanted a manicure and pedicure so that his nails looked taken care off and they left him with half painted nails with clear coat, slanted nails, and a giant cut across the top of his toe. My dip nails from here are so thick. I wouldn’t recommend this place to anyone.

Ni
Review №18

DO NOT WASTE YOUR TIME! DO NOT RECOMMEND! I was not greeted. I was directed to sign in. I signed in at 12:21. I stood up bc it was crowded in there (social distancing was not being practiced). I was directed to sit in a chair that was hiding behind the pedicure station. I sat there for almost an hour (I left at 1:15ish). No one checked on me. I asked twice for a time estimate, no one could give me one. I watched 3 ppl who came in after me be serviced before me. Maybe 30 mins in, one of the nail techs at the pedicure station told the other techs not to forget about me (she spoke in their native language but pointed at me). One tech came & asked what I needed to have done, but didn’t say anything else & never followed up. Will never go back.

An
Review №19

This place ALWAYS treats me like family. Extremely reasonable prices, especially for the level of service you receive. If you want exceptional pampering for a very reasonable price, this is the place to go!

Ch
Review №20

Love geaceful nails, do great job on full set, manicures, all ladies that work there are very sweet Great Service

Sh
Review №21

I had plans to come home and rate this place 5 stars. The man who did my pedicure and full set seemed like he paid so much attention to detail. I loved everything when I got home. Not 2 hours later the polish is peeling off my big toe. Ive never had this happen. My toenail polish always last weeks. Im so upset. I paid $70 and tipped $15. I hope my gel nails last. Im getting married tomorrow.

Me
Review №22

It was not the best experience. they did a fast and sloppy job. my nails looked horrible. i expected better

Bi
Review №23

Lovely experience!

Ra
Review №24

Got a pedicure it was fine, but very slow, at first I didn’t notice but she took over 2 hours and didn’t receive the best quality either, before it was done I was sitting in the chair 3 whole hours for a mediocre pedicure, and I told them in advance I wanted to do my nails soon as I got there, but somehow they made me wait an extra two hours on top of the three hours by time they gave me some mediocre nails to match the mediocre pedicure I was in the place a total 7 hours!!!! If you want to relax and enjoy yourself do not go here... 👎🏼 They are not that affordable I rather pay way more money and enjoy myself and you actually don’t have to pay that much more for a nicer place and staff.

Fr
Review №25

Busy place, but worth the wait

Ch
Review №26

If you want to relax, receive great customer service, and great quality of work done on your nails and toes— don’t go here. The guy rushed my nails and put the wrong polish on, the woman who did my toes did a half job and left in the middle of my pedi to go assist a “regular”. Not at all pleased with the results.

Al
Review №27

They are great they do a wonderful job my 💅 nails gell last more than 3 week Im very please with ther job also they are open on Sunday 👍 thank you ladies

As
Review №28

Just got my eyebrows done...the guy held the mirror up to me crookedly so They looked fine and I told him I liked them...got in the car and realized he took off the whole inner part of one eyebrow and also a lot more off the bottom of that one as well...and they’re uneven. Ugh, never going here again.

Br
Review №29

I got a toenail fungus after getting a pedicure at this place, and the manicure was sloppy.

NA
Review №30

Owner is CHEAP AND DOES NOT CARE ABOUT CUSTOMERS! JESSICA IS UNPROFESSIONAL AND RUDE! Gel polish did not last past an hour After i left! After asking why she did not not place a top coat, she made an excuse that it stays better instead clearly cheap and do not care about services promised! GO ELSEWHERE!

Wa
Review №31

The guy didnt make any contact, never rubbed with brush.. no leg message the he wrote the bill $2.00 less so he could get extra tip older lady tried to of peas me by saying he made mistake. Who ever owns the shop look to your register receipts. I will not be going back. And did I say I paid for the up grade.

lu
Review №32

Always great Service!!!

El
Review №33

I did the gel polish on the 24th that same day it took off from 3 ones as if it were regular polish. The quality of the materials is horrible and the customer service leaves too much to be desired.

Le
Review №34

Had eyebrows done by a young black lady, don’t recall name, she did a good job took the time to ensure they looked good. Reasonable price.

Ra
Review №35

The lady I got did my set horribly and glared at me continuously. My nails are extremely messy and botched, didn’t even shape them the way I asked for, length much shorter than I asked for, painted nails way to quickly and hastily, she also got the shades mixed up and ended up messing up the gradient.

Ke
Review №36

Love them clean and professional!

Ch
Review №37

The guy that works there does an awesome pedi!

ju
Review №38

The only place I can go after work and its still open. They are in the mall and have mall hours, during the week they close at 9pm! Great work...alot of chairs....alot if workers so the wait time is little. Very clean instruments!

Ma
Review №39

I left.. waited for a while was not greeted lady comes in after me complaining something happen to her nail, so they took her before me.

Je
Review №40

Was on vacation and wanted to have some girlie time with my daughter so went here bc my husband and son could walk the mall while we were getting nails done. Got my daughters nails painted and the polish completely peeled off same day. Went back and they tried to say it would do that with natural nails and when i told them no it doesnt i have had them done and its never come off when she just washes her hands before and they started laughing and talking in their language. When i said i would dispute it with my bank they agreed to repaint them. My nails on the other hand i asked for white french tip gel nail and she did acrylic with gel polish with white painted tips. With a substandard paint job. Especially for the price that i paid i was seriously disappointed in the quality if we ever come back to New Orleans will never go again. Once we get back home will definitely be having them redone. Feel like i wasted my money!!!!!

Vi
Review №41

Decent service,sometimes the wait is just to long!

ly
Review №42

I been going to this shop now for over a year and in terms of customer service, they do an amazing job. I typically go when i know there wont be a lot of people so I can be in and out, but of course thats not always the case. The few times I went after work (after 6pm) it was always packed of course which thats expected because they do amazing nails and their customer service is awesome. However this pass weekend I noticed something that really bother me. I made it there after 7 and every chair was filled, again thats expected. However, every white person that walked in after me got seated whenever a chair became available. After an hour of waiting, someone asked me what I needed (even though I signed in already) and I told her. I waited another 30 minutes before being seated. The woman who serviced me was apologetic and friendly as always, however I still was unhappy. After I left the shop after 9pm, i decided I would no longer use Graceful Nails and go with a place where my money is just as useful and important as the next person.

Ty
Review №43

Called the nail salon before I came and the VM stated they stop taking clients 30 minutes before 9 pm. Went 45 minutes before the shops closing time, as soon as I walked in the woman stated, we close I told her its not 30 minutes before closing she said again, we close. Horrible service, and just imagine I told myself whom ever service me will get a $30 tip just for taking me.Had to wait for the hubby to get home so could have some alone time. Well I guess I will try somewhere else tomorrow.

Ke
Review №44

Great experience

Br
Review №45

Customer service was great

Rh
Review №46

Beautiful and Wonderful service

Bi
Review №47

Got a pedicure. Good service and price

de
Review №48

The other times i came here my nails came out amazing...Friday i got my nails done and the lady rushed, didn’t shape them right, the nail to small, and did polish the whole nail🤬...

Ju
Review №49

Whatever you do, dont tell them youre in a hurry. Theyll start your neighbor 20 minutes before they start you and give you the SLOWEST tech who will STOP to fix a returning clients mess. This was my first visit. No tip. No return.

N
Review №50

Very clean, nice and great work 😊

Je
Review №51

Horrible customer services and horrible nails. Don’t waste your money here.

Ja
Review №52

This place is horrible the nail tech didnt even speak to me until it was time for color she didnt match the shape I asked for at all even though I showed her a picture. The polish looks like my 3 year old did it. I will never return. Over priced and poor work

Ro
Review №53

Substandard work, nails uneven, pedicure lack of attention to details. I will never return!!

Sa
Review №54

Quick and good prices

mi
Review №55

Good quality and detailed work

Ja
Review №56

Horrible place, overall nice people but poor nail design technique and skill couldnt even execute a basic design as such as a flower!😐😓😓

Ja
Review №57

Excellent!

Va
Review №58

Not good

tr
Review №59

Mask required

Sh
Review №60

Too slow

ni
Review №61

Took to long

da
Review №62

Nails

Du
Review №63

Very nice excellent

Information
30 Photos
63 Comments
3.3 Rating
  • Address:4436 Veterans Memorial Blvd, Metairie, LA 70006, United States
  • Phone:+1 504-780-2525
Categories
  • Nail salon
Working hours
  • Monday:12–6pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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