I have a recall notice on my car and the tires need to balanced and I have been trying to get a hold of someone in service department. They took my number a few times and no one called me back nor I can talk to anyone in service, as either the massagebox is full or no one picks up the phone. I have just moved from Atlanta and the service level in New Orleans seems to be ....!

I had Great Experience with at Audi this week. My sales rep Logan made this experience worth coming. I recently had a 2021 Audi Q3 early this year that then totaled in a car wreck. I upgraded to 2021Audi Q5 this week. Logan was great!!! He gave me a complete run down of all the features in my vehicle that I didn’t know I had that were in my Q3. Very informative! He was patient, and I didn’t feel rush to make decision. He also gave me run through of all the vehicles on lot. I HIGHLY Recommend sales dealer LOGAN if you are looking to get Audi.

My wife went in to buy a car. She settled on a car, was approved for finance, was approached by another salesman to get out of the car so another customer can take it for a test drive. She and her salesman reluctantly exited the car and the car was sold to the other customer. WOW!!!!!!!!!If this is their normal business practice The should be shameful. We were repeat customers, but no more. I have made several phone calls to speak with a manager about this and I get VM with no return phone calls.

Hopefully you all see this comment before looking for a car here. We were looking for a used car and this one had just popped up on their website. We looked and test drove the car and decided to come back the next day. We test drive the car again and it over heats within 5 minutes i kid you not. We tell them we will not get the car and they say that they are going to sell it at an auction. It is still on their website. Unfortunate for whoever buys that car. Beware

Andy Shobel makes the sales experience easy and values your time. Kim Hawkins in finance makes the finance process easy as well. We did much of the deal by phone/email because I live 1 1/2 hours away and took delivery by appointment after some quick paperwork. My wife and I were both extremely pleased by the experience at Audi New Orleans!

Mr. Johnny’s customer service and knowledge about Audi excelled our expectations. My daughter and I had a fabulous outcome at Audi New Orleans. Will definitely be back in a few years to get my second daughter’s car.

Always the best customer service. Very professional and always willing to help any way possible. Extremely satisfied!

Absolutely worst sales department ever. After one bad experience that resulted in my buying a BMW; three years later I was naive enough to think perhaps a better experience could occur. NOT THE CASE!! Don’t waste your time with Audi of New Orleans. Instead go to Audi Baton Rouge where car buying experience is what it should be. Will NEVER again contact Audi of New Orleans nor recommend them to anyone.

I love my service guy at Audi New Orleans! Jordan C. is so attentive to me and my vehicle, I never have to ask twice. Anything I need he takes care of with no hesitation. He’s literally always a phone call away! Thank you Jordan for always being there!

Audi of New Orleans has a great team getting the job done right. The service personnel are truly the backbone. J. Cooper keep providing great courtesy and knowledge to your customers.G. Ray

They were suppose to 75K maintenance on my car but only did partial part of the maintenance but tried to charge me the full amount for 75k maintenance. Luckily I decide to compared the invoice and the technician notes and too my surprise they did not match. I was being over charged. Their way of making up for it was a $20.00 discount for catching the mistake. Their integrity is definitely in question.

Definitely the worst place to buy a car or do any business whatsoever! Worst service, Ive been calling for two months and no one is coming back to me! They take care of selling you a car, and not taking care of the rest of the issues, they left me without a license plate and without the option to fix it. A girl named joana who is in charge of these issues, hangs up my phone time and time again, does not return my emails and feels everything is recorded and filmed. I would not recommend anyone to approach this location. Destroying the brand name is just a shame

I showed up to purchase a car… It was extremely dirty, not even serviced, sales rep had me standing on the middle of the sun. A complete waste of time!! Staff is not professional/friendly. Lie to me over the phone.Recommendation:Train your sales reps to have cars ready before appointments.

Horrible tried to pull a fast one on me. Brought vehicle fixed an issue with a/c was documented as well having multi point inspection done only thing is when I picked up the vehicle I didn’t receive my printout for the inspection called the very next day was assured by Kenny that it would be emailed to me. The weekend passed and I call my consultant Jordan with no reply. So I had to drive all the way back just to be told the system changed on the very same day and no print out was saved.. yeah right! I may have been born at night but not last night!!!! This could have all been resolved if they were committed to providing quality service for their customers. I guess I wasn’t supposed to ask but I’m curious what system did they switch to and couldn’t let the consumer know???????

My experience at Audi New Orleans was awesome everyone was professional and courtesy and treat me with a smile.

Are you looking for an absolutely miserable service experience? Then look no further than Audi of New Orleans! They will quote you a low rate to secure your business, then charge you 4x as much when the service is complete. They won’t even do a proper job of washing your car, and they certainly did damage to my paint. The service is much better in Baton Rouge and Mobile. I do not recommend Audi of New Orleans.

Just awful. Handed the dealer a check for lease buyout on 11/25/2020. Two months later and multiple calls to both Audi corporate and the dealership, the check had not been processed.I tried to speak to the branch manager, Mostafa A, about it but he wasn’t available (on multiple occasions). I left him a voicemail a month ago-he didn’t even have decency to return my call. Very unprofessional abs unbecoming of Audi.Don’t know what they are up to about not processing my check but it is highly unprofessional and just odd. Not impressed. Are they trying to sell the car from under me? Don’t even have title yet.Awful!!

I strongly believe you should bring your car to where you bought it Audi prices were reasonable after I got two others estimates and one mechanic shop didn’t know what the code meant after my car was put on the diagnostic machine

After my experience with Audi you best believe I will not buy another one. Rain was coming in my car. It’s not Safelite because I’ve already been there twice and unlike Audi they realized it was an emergency and fit me in same day. I called Audi when Safelite told me I need to take it to the dealership and told the service department rain water was coming in my car. I was given an appointment of April 28. WTH?! What part of water is coming in my car do you not comprehend? This was not a regular service appointment. This was an emergency. I had a tarp and towels over the console of my car. The lights in the car were flickering. It’s causing a short in the wires. That whole area is probably going to be mildewed by then and the car is starting to smell. I will NEVER buy another Audi. My other family members have Mercedesand they never have these type of issues. They bring their car in and get a loaner car with no problem. But I have to be different and buy an Audi. The way it rains in New Orleans and these people thinking it’s acceptable to give me an appointment almost two weeks later. Never again.

I arrived at Audi to test drive one of their cars and was greeted by Robert Robertson. Although I ended up purchasing a car from another dealership, I wanted to leave a review for Robert as he was such a great resource to have during the test drive. He is very knowledgeable of the products Audi has to offer and was never pushy or inconsiderate of my time. He also responded to my questions in a timely manner and overall, left a great impression on my husband and I. If I were purchasing a car simply based on customer service, I would have purchased from Robert and Audi. If youre looking to purchase an Audi product, be sure to stop in and see Robert.

I was there on 9/11/20 for an oil change. Everyone was professional and friendly. (Minus the dude eating chicken wings at his desk)A few weeks later I called to schedule an appointment to have my battery changed. Was told by the parts department that the battery was $227. I was told by Debbie in the service department that the “programming (labor)” as she called it, would be $160. Now, she asked me at the beginning of the call what year/model I had. I told her. My battery is under the drivers seat. When I showed up for the appointment, the gentleman in the service department told me the battery was going to be $350, and labor was $270. When I explained what parts said he called and they did confirm battery price was $227, but that labor was going to be $270, because they had to remove the drivers seat to change the battery. Removing the drivers seat took my husband all of five mins. So it’s not super complicated. While explaining the labor cost I told him Debbie told me it was $160 and she knew what year car I had. He just rolled his eyes and said yeah. So be aware, and double check prices.

I will NEVER buy a Vehicle from here ever again. Purchased a brand new 2021 Q7 4 days later the gauge cluster shut off on the highway repeatedly. So often that I couldn’t tell my speed at all. It took them 2 months to repair it and I had 0 communication during that time except “that parts late”. Audi corporate basically referred me to the dealership who ignored me and referred me back to corporate. NEVER BUY A CAR FROM THIS DEALERSHIP. They sell defective vehicles and have awful customer service.

Horrible experience with sales representative. My daughter and I went there to purchase new Q3 ended up leaving to buy at Brian Harris, Baton Rouge Audi. The salesman would not even consider negotiating selling price nor trade value. It would have been easier to purchase closer to home but, unfortunately, had to leave; his last words were, “see ya!”We did have a great experience at Brian Harris, and left with a new vehicle.

Went there to purchase a suv but the salesman seemed like he didnt wanna be there I had to constantly ask questions just to make him talk.

I have to acknowledge Terrance Vincent in the parts department for his amazing customer service. I ordered parts out of state (I live in Seattle) and he has been beyond helpful with keeping me up to date and answering questions and keeping me in the loop when there was an issue with a damaged item that was sent to them. Good customer service is really hard to come by these days and I just felt compelled to recognize him for his efforts. Thanks Terrance

If there was an option for zero stars, I would give it. I’ve had an Audi for the last 7 years and I must say, my experience with the purchase of my last vehicle was nothing but a major disappointment. I traded in my A5 for a Q3, not only was my salesman rushing me with making the purchase but he gave a lot of false promises. There were a number of things wrong with the truck the day I brought it and was told I can just come back another time to get it taken cared of. Once I would come back, nobody has any idea of what I am talking about. Which resulted in a bunch of blank trips and frustration. I asked to get the sales manager involved thinking that’ll be better, only for him to be just as worse! I called for OVER a month and nobody ever got back with me with any sort of updates with the questions I had. I wasn’t given a spare key, so I tried to follow up on why. My salesman told me, it was because I didn’t trade in two keys. However, I DID!! And then the sales manager turn around to tell me that they didn’t know where it was. Now a month later, I’m told I have to purchase one. Which is ridiculous!!! I say all of that to say, when it is time to purchase, the sales team is A1,friendly, and very prompt. However, once you have your car/truck, it’s like they can care less and NEVER follow through with anything they say! I would rather drive a hour to another dealer than to work with the one in New Orleans.

Had a great experience through the service department thanks to Jordan Cooper. He was able to get me in right away and accurately quoted the time it would take for completion. Truly appreciate their professionalism and courtesy.

We just love Audi and Mr. Robert. Time and time again we return to them. The service is incredible and the cars are just top notch. We’ve had horrible experiences at other dealerships but never here. The great service does not stop once they sell you the car. Getting service done on your car after is a great experience in itself. The staff as well as the vehicles are reliable and worth returning to.

Got great service from Robert Robertson. Hes friendly and attentive to details. Everyone there was friendly and responsive. If you go through there be sure to go inside and check things out. Its pretty nice inside. Looks like some people had issues there from other comments I read in other reviews. But its under new management so maybe things are different now. All I can say is that I had a good experience and Im happy with my new car.

No-pressure, Mr. Dana didn’t rushed us. He listened to us. The dealership made the process easy. It was quick and clear communication and the final price was exactly as negotiated (no last-minute surprises) very professional. We would definitely recommend him to our friends and family.

I love my Audi Q5 and I love this dealership. Audi of New Orleans is 1st class all the way. The total car buying experience was a breeze. I have to admit I was not excited about shopping for a new car. My last car buying experience was absolutely HORRIBLE AT PEAK BMW!!! Thank you Audi of New Orleans for making it a wonderful experience. I will definitely be recommending this dealership to family and friends.

After my horrible experience from a different dealership, a friend of mine referred me to Dana at Audi New Orleans. After having a conversation about what I was looking for and my budget he knew exactly what to look for. He is truly brilliant and Im thankful for his talent in finding exactly what I was looking for and within my budget. Whatever you are looking for Dana can help you. I recommend him to any and everyone! Hes the best!

Merry Christmas to me! Buying a car has always seemed tedious. But not at Audi New Orleans! A knowledgeable, courteous salesman made the information process a pleasant experience. The financial people made that part of the purchase quick and easy. And when I said I wanted the green one. ..they simply said that I could drive it home today...which I did! Thank you Audi of New Orleans!

What a wonderful store and phenomenal experience! Miles took care of me from the moment I walked in. I felt comfortable and no pressure. He listened to to my requests and helped me find the perfect vehicle for my growing family. I even referred my family members. I will definitely be back whenever I decide to get another vehicle!

MY 1ST SERVICE APPOINTMENT WAS FABULOUS.

The staff at Audi New Orleans is absolute class. Stephane Telugus knowledge of the Audi brand and attention to detail during my purchase cant be matched. Sales Manager Clay and Mostafa in finance are the best I have dealt with when it comes to purchasing a Luxury vehicle. Lucky to have these experts in New Orleans. I will definitely buy from Audi New Orleans again!

Great place to purchase and get your vehicle serviced.

Robert did a great job with the whole process from test drive to the sale process. Provided great information on all the amenities of the Audi brand and all the options available on the vehicles I was interested in. Dealership was very professional and not pushy like many can be. Pleased with my experience and would recommend Audi New Orleans to others and Robert as a great salesperson.

Wonderful, professional management and staff! We stopped to look at a car and were greeted at the door immediately with a smile and a handshake by such a pleasant, helpful salesperson. No pressure, full of helpful information and willingness to assist us. A few days later, my daughter crossed the bridge and stopped to ask a question about her dim headlights and the salesman changed her bulbs for her himself!! I cannot say enough about the outstanding customer service at Audi New Orleans. Excellence starts at the top, and it is obvious their management team is nothing short of superior! Thank you, Audi New Orleans!

My family had a great experience at Audi New Orleans. We knew that it was a great product. Then our salesman Johnny helped seal our decision. If you are interested in an Audi then visit Audi New Orleans and ask for Johnny. You will drive away in your new Audi very pleased.

I had such a great experience. Drove 3 hrs for the best deals. Miles was great he did so much over the phone and when i got there it was a breeze... Thank you Miles for the phenomenal service and experience. And a big thanks for getting me in the dream car i wanted.

I was told how great Audi service was but I was actually disappointed, when I pulled up the guy excepting the cars was short and rude, and once I got inside the older guy with the white shirt got my info and I told him I would wait instead of drop off and he said ok and I sat for 2 hours as I watched everyone waiting leave still no one said anything and I decided to ask the gentleman and he tells me that guy over there is dealing with my car whose name was Cory and he was awesome, but I didn’t receive the same cordialness other customers got .THAT WAS MY FIRST ENCOUNTER BUT SINCE COMING BACK 2 MORE TIMES CORY HAS BEEN GREAT HE CHANGED MY OUTLOOK ON AUDI NEW ORLEANS AND I HOPE YOU GUYS GIVE HIM A HUGE RAISE HE IS WHAT CUSTOMER SERVICE IS TRULY ABOUT .. THANKS CORY

I had a great experience at Audi New Orleans working with Johnny. He is everything that you are looking for in a salesman. He is patient, helpful, and made us feel at ease. We highly recommend asking for Johnny if you are interested in buying a car from Audi New Orleans. You will be pleased with the assistance that you receive and you’ll want to purchase a car from him.

I bought a new 2019 A6 from out of state. Chris and everyone I dealt with was professional and easy to deal with. Pricing was straight forward and my car was delivered quickly. One of the smoothest car transactions I’ve ever had. Highly recommend Audi New Orleans.

Miles Moore is very good has been my go to guy for my transportation needs for years. He cares about getting me into the right vehicle for my needs. He puts out much more effort than most sales people Ive ever dealt with. 5 Stars.

Johnny was super helpful with purchasing my recent car! Great experience. Would definitely recommend him!

Miles made my car shopping experience way easier then I expected! He got me exactly what I wanted at an even better deal then I thought was possible. I highly recommend asking for miles when shopping for your new vehicle.

Buying a car with Dana has been a wonderful stress free experience. Dana is extremely knowledgeable about the car buying experience, he is also very patient and understanding while dealing with finances. Dana definitely deserves 5+ stars and Ill be back to buy from him again!

I just bought a car at Audi, and the salesman is Johnny, thanks to him helped us find the vehicle that me and my wife liked. The car drives so well, and I enjoyed it a lot. I’d like to talk about the experience.Johnny has great expertise and I can feel that he is always care about what customers think. We visited Audi New Orleans for several times before the final deal, Johnny patiently answered our questions every time, sometimes by phone, text message or email as I requested.I have seen some salesmen often try to push you to buy after the test drive, but I feel that Johnny sincerely considers the customer. I had very good experience buying the car with the help of him at Audi New Orleans. I think if I need my next car, I’ll definitely go and ask him - unless I need a truck 😀

Worked with Nick and Chris D to lease our Audi this week. He understood that we didn’t have much time to spare and orchestrated a perfectly-timed, smooth process to get us in the car within 5 hours of starting the conversation. They were quick, friendly and courteous. They helped us stay in budget, understanding what was important to us in a vehicle.

Very pleasant experience from start to finish. Highly recommend these guys if youre in the market for a new or used vehicle. the sales manager OB and our salesman Johnny were both very knowledgeable and ready to get us exactly what we wanted at a price that was amazing!

This place is terrible. I do not recommend.

I just purchased my first Audi and Im in love. Dana LeSieur made that experience for me memorable. He was great to work with, which made for an overall great buying experience. The entire staff I encountered were both pleasant and very helpful. I couldnt asked for a better car salesman.

Logan Kapit is an incredible guy! I’ve known him for 6+ years and he’s a phenomenal guy and sales professional. Audi of New Orleans is lucky to have such a great and trustworthy guy at their dealership. If anyone in the Greater New Orleans area is looking for a place to purchase a car, look no further than Audi of New Orleans and my guy Logan!

I came into Audi to buy a new car for my company. I was greeted by Miles as soon as I came in the door. He understood what I was looking for in a vehicle and the Audi Q3 is more than I could have asked for! It is by far the best vehicle Ive ever owned and I can not thank Miles enough for making it such a pleasant experience!

Honestly just came by to see the new R8 because Im a car guy. Miles and I got to taking shop and he showed me some really great vehicles. I wound up buying a new truck from him. Very happy with my purchase. Miles we still need to take the new truck out fishing. Ready when you are man.

I really enjoyed working with Manny Suazo, he made me feel comfortable and secure buying a car by myself. He never talked down to me and listened to what I wanted. I really appreciate the way that he did everything he could to help get me where I needed to be to make my sale happen. I highly recommend him to anyone looking for a vehicle. Thank you for all you’ve done.

My best experience in life of purchasing a car. No BS, very professional and honorable. Delivered in one day and the transaction was quick and smooth. I would recommend Corey Hicks to my family, friends or strangers I meet that are looking to purchase a vehicle.

Johnny was very helpful to my family. I highly recommend seeing him if you are interested in a new or used Audi; or any of their other used cars on their lot. My family is so pleased with the customer service that they received.

Dee was extremely knowledge and demonstrated the highest level of customer service. Low key and helpful, she made the car buying experience a pleasure. Thanks Dee for getting me a great car at an unbeatable price!

We recently bought our family car from here and had a great experience. Johnny in particular was extremely helpful throughout the entire process. We would highly recommend asking for him if you are interested in buying a car from Audi!

One of the best car buying experiences I’ve had. Dealership is extremely nice and salesmen are very friendly. Would definitely recommend the dealership to others! Thanks again Andy Shobel for a great buying experience with our new Audi!

The folks at the dealership were accommodating, friendly, and quite knowledgeable. They had enough inventory to make it easy to select a car as well. One issue, it shouldnt take to long to buy a car - we were there over three hours.

Robert is awesome! He is very knowledgeable and willing to help! He makes the car buying process enjoyable, easy and fun! Go see him to buy your next Audi, he’s the best!

Purchased a Q3 last week with Johnny’s assistance. He was very helpful, patient and a pleasure to deal with. Johnny is also very knowledgeable about all Audi’s and offered a couple different models to chose from. This was our first Audi purchase and thanks to Johnny’s professionalism and assistance, it won’t be our last.

I purchased a Audi A5 convertible 2016 on 12/20/2019, from Audi of New Orleans my sales person Andy, gave me the GREATEST!!! Experiences with him I would and will recommend him to any and everyone, he was very kind, friendly, and just a very pleasant person, he gave me no problems with my deal, I am a very happy Audi A5 owner. Thanks Andy @ Audi Of New OrleansPriscilla Reece

I absolutely love my new Audi s5The staff at Audi of New Orleans was amazing especially Dee who handled the sale.. she went above and beyond to get me exactly what I wanted which was incredible being I gave her a three hour notice! Hands down five stars!!

I recently purchased an Audi A4 and my experience from start to finish was seamless. My salesman Johnny Mullen went out of his way to make me feel comfortable and confident in my decision of purchasing my first Audi. He is very knowledgeable and went above and beyond to make sure I was satisfied. Thank you Johnny and the Audi Team for a great experience.

Johnny at Audi New Orleans has been a tremendous help to my family and friends. I highly recommend giving him a call at Audi New Orleans. You’ll will be very satisfied with his fast and friendly service.

Johnny was polite, courteous, and knowledgeable. I would definitely purchase a car from him!

I wasn’t sure exactly what I was looking for but I knew I loved the look of Audi. I stopped by, with hesitation, because I didn’t want to be hassled. The great news is, Dana Le Sieur, was the first one I met, and relieved my fears of dealing with salesmen. I love the professionalism and courtesy that was given to me, personally. I also loved the fact he was so educated about the car market. If you need someone who will work with you and for you, find Dana!

Robert Robertson is an outstanding sales rep. Extremely friendly, very knowledgeable and most helpful during not only the selection and purchase process, but after the sale as well. I unconditionally recommend him!

On Monday Night, i had the best experience ever with Miles Moore, he was absolutely the best car salesman I’ve ever met. He definitely made this purchase a great smooth one. He was so patient, and made me felt like i deserve this particular car . I am overly blessed and excited about my new Q3, thank you Miles & Audi of New Orleans .

Ken in charge of service had me set up for an alignment today, and it was a perfect execution. My service advisor was courteous. The tech was knowledgeable and anxious to get the job done right for me. Waiting room had nice amenities. Cashier was very nice as well. Wins across the board. Thanks again.

Just moved back to the coast and took my car to this location for the first time to have it serviced. Chris was extremely helpful and knowledgeable. The service was amazing. And my car was even ready before the time she quoted. She answered every question I had. I just really enjoyed the experience overall.

Working with Audi New Orleans was a great experience! Dee was extremely patient & helpful in helping me find the right car. Cal was very knowledgeable and efficient. Everyone was very friendly and the showroom is imprestive!

I’ve been dealing with Miles for years now and he continues to be the best salesman you can find. Audi is where he’s at and where I’ll be doing business also. Bruce Miller is also a great man to deal with even if he can’t grow a full beard. Audi for the win!!!!

Upon getting excellent information from Johnny M, I have now put the Audi A3 on my list of cars to possibly purchase. Johnny’s knowledge and willingness to help has let me realize that Audi New Orleans is a family that I’d like to be a part of.

Very pleased with service my family has received from Johnny Mullen on 2 occasions. He handled our 3-year lease of a 2016 Q5, and we liked the car enough that we decided to keep it when the lease expired. Johnny again went above and beyond to make the buyout as seamless as possible, even though car salespeople generally benefit less from a lease buyout than they would from new vehicle sales and leases. Johnny did his due diligence to educate us on the potential advantages of going with a new vehicle, but was not pushy about it and readily acquiesced when we explained our rationale for keeping the 2016 Q5. We viewed Johnnys helpful attitude toward the second transaction especially as an example professionalism with a long-term view of satisfying and preserving the customer base.

Courteous, knowledgeable sales staff and business staff. Fair pricing. Great inventory to choose from and cars are wonderful to drive.

I would like to thank my beautiful sales person Tamara Pennaman for going the extra mile for me. It was truly a pleasure being at Audi I will always think of Tamara before buying any type of car anywhere else.Ask for Tamara trust me you won’t be disappointed

Johnny Mullen at Audi New Orleans provides outstanding service. He is friendly, knowledgeable, and truly cares about his customers having a great experience. We highly recommend going to see Johnny Mullen at Audi of New Orleans for your next car purchase.

Very nice facility and helpful employees. Dee was great, knowledgeable and no pressure attitude was wonderful to have plenty of time to shop some great vehicles and enjoy my visit. Talk to her, she is excellent.

Had great customer service with Andy at Audi!!He was very helpful in providing information to help me find exactly what I was looking for. Ask for Andy at Audi

If you’re looking for an Audi I’d highly recommend seeing Johnny Mullen at the New Orleans location. He’s always a pleasure to work with and will find the perfect car to fit your needs.

Purchased my first A7 from Audi New Orleans in Metairie in Dec 2019. Logan K. is the guy to see. He was very charismatic and witty. He was also very informative and genuine. We told him what we wanted to spend & he showed us the most amazing cars in our budget. At the very beginning, we knew he was very passionate about his position. After a long, patience deliberation, Logan was thoughtful enough to put the LSU game on for my much impatience husband.We were also looking for an inexpensive car for my high school son, and although Logan was off, he took us to one of their “sister dealerships” to assist us with that. Even though we didn’t buy an additional car from there, we really appreciate everything Logan did to help.

I located a used Audi A8 online prior to calling to see if it was still available at the dealership. It was there and I happened to be free and in the area to stop in. I told them I was coming in to view it. I met my salesperson Angela within 2 minutes, who then helped me from then on, from the test drive to purchasing my vehicle! Didn’t expect it to happen so quickly. Everything was hassle free with great customer service. I definitely was welcomed into the Audi Family with open arms. I would recommend Audi of New Orleans to anyone looking to purchase a vehicle. Thanks again, Angela!

Johnny our sales person at Audi New Orleans was very professional and helpful. He was not one of the pushy sales man that drive people away. He was very knowledgeable and knew everything about the car. I just came to look at the Audi Q7 and ended up buying it from him. Thank you Johnny for your professionalism.

I really liked working with Dee. She answered all my questions and didn’t have to look anything up. She knows her product. She was very nice and honest making me feel comfortable to buy from her. Ask for Dee when you come to Audi.

Tried MULTIPLE times to get in touch with service department at Audi of New Orleans. Left voicemail message. No one would get back with me.

My family and I are proud Audi owners and we loved the assistance that we got from Johnny at Audi New Orleans. He really made us so happy and comfortable to be Audi owners.

We had the best salesman ever! Hanif Bey was so knowledgeable about our new vehicle. Thank you for the excellent customer service and great car buying experience.

5 stars!! Myles Deshotel the technologist at Audi New Orleans helped me resolve my issue I was having with my vehicle. Highly recommend this dealership, the whole team is great!

Im glad to say I have finally sold my 2013 Audi A4. I cannot say enough bad things about this car and the dealership. I know they dishonestly didnt accurately fill out the inspection report before selling the vehicle and found problems with the car and proceeded to sell it to me anyway. I owned it 9 months used and 12,000 miles out of warranty and the engine failed. Yes, the ENTIRE engine had to be replaced. They wanted $12,000 to put a new one in. Corporate gave me no real assistance and claimed things like I should have been diligent and gotten extended warranty and didnt have loyalty to the brand. Which I responded I believed I was being diligent by buying what I thought was to be a good brand but clearly I was not so being this was my first Audi clearly I would not be loyal now. I told the used car manager maybe I should just take the loss and get into a new vehicle to somehow absorb the loss. He said he would help me. He proceeded to want as much money down as a used engine would cost me and wanted me to pay triple what I was paying per month. I didnt go any further. My salesman told me they were in the same boat I was that they had to fix it and sell it for a profit. Which I responded, Thats not my problem. You sold me a piece of junk. I think you should take the loss not me. I opted to put a used engine in. Never walk in that dealership again. Complain to corporate and just buy my time till it was paid down enough to get out of it. Sadly it was still a ticking time bomb. It slipped in first gear regularly and nearly caused me to get in a wreck more than once. The front drive axle broke and I had to pay $2500 to get that fixed. By far the worst car and dishonest dealership I have ever seen. Do not buy into their new flashy designs and putting them in movies. Awful!

I attempted to purchase a car from Audi New Orleans on two separate occasions and was disappointed both times. On my first visit, I was greeted by Dee who was new to Audi and couldn’t answer any of my technical questions about various Audi models. I wanted to test drive a car as well and after 20 minutes she came back to tell me they “couldn’t find the keys” for a car on their own lot. It was clear to me that they were not serious about my business, but against my better judgment, I visited the dealership a second time. After the second visit, I still was experiencing gaps in communication and I left feeling as though I was not welcomed and my business wasn’t wanted. I ultimately decided to reach out to dealerships in the surrounding area due to my dissatisfaction with Audi New Orleans. My experience with Audi Baton Rouge took a complete 180 and was extremely smooth and welcoming. After they approached me with a deal for a car, I reached out to Dee, about a counter offer from Audi Baton Rouge and received no reply email. I finally ended up taking the hour and 20 minute drive out of my way to Audi Baton Rouge because they welcomed me and clearly wanted my business - the polar opposite of Audi New Orleans. I walked out of Audi Baton Rouge with a brand new 2019 audi A5 sportback prestige and was impressed by their professionalism and promptness in helping me through the buying process. I would recommend to anyone looking to buy an Audi to take that same drive and give Audi Baton Rouge your business. It’s worth it. Trust me.

Dee is awesome! She was a pleasure to work with and so helpful. We enjoyed our visit when we were down in New Orleans.

Absolutely an exquisite dealership and great experience.

Great experience with the low-pressure, friendly sales-staff (Johnny Mullen) and finance department. Bent over backwards to try and find me the right car. Very happy with my purchase and experience.

Great experience! Miles was exceptional and walked me through the process with ease. Highly recommend!

This was by far the best car buying experience I have ever had. Miles made my experience so easy and made me feel that I was deserving of taking care of me. Listened to what I wanted and didn’t try to upsale me into something I don’t want. I will definitely be seeing Miles again! Daddy wants that second second car. #getmorewithmilesmoore