The Dentist was not professional. He splashed water all over my face and eyes. He also was spraying alot of water while he did the cleaning...that caused me to choke. He rushed through the cleaning and didnt clean the inside of my teeth. I didnt even know if he was done or not...he just left and someone came in asking for payment...while I was still sitting on exam chair. After that the assistant came and did a paste cleaning. π€· Then I was walked out to the front desk. Plus my appointment was at 10:30 and I didnt get seen till 1:15 min later. I had scheduled for a self pay basic cleaning.
Always a great experience. The staff is great and helps to get you through process. You wont be disappointed if you choose to use Smiley for your Orthodontic or Dental care.
I like many others are not very fond of dentists. The sound l of their tools, the pain, are things that Iβm never exciting about. Iβve had a few extractions and when I tell you this morning was nothing I expected. Dr. Cruz was AWESOME and so was his assistant Luz, hope I spelled that right. The dentist was very informative and made me feel very comfortable even after I replied are you sure this will be painless. Well it was painless, he was in and out just like he said. I couldnβt believe it, fast, no pain, no pressure (unlike other dentist offices). Truly a blessing for me this morning, which is why my family and I trust Smiley for our dental needs. God bless you doc and your nice staff.
I am genuinely terrified of the dentist and I made Dr. Cruz aware of this up front. He was extremely patient, walked me through each step, and offered ways I could distract myself. Ultimately this was a painless extraction and filling. He was humorous and concerned. Very informative. I highly recommend!
It was a great experience. I love that the dentist was so patient with my daughter that was kind of freaking out while getting her filling. She has a great way of speaking with children. I appreciate the office being open New Yearβs Eve!
My new favorite place! My dentist office couldnt get me in so I found this place. I love that an actual dentist is the 1 thats cleaning your teeth! You cant go wrong. My teeth are sensitive & dentist gave me great info on not gripping my toothbrush as tight & hold it a certain way. Its been a game changer for me! Definitely will be my permanent place!
It was the best dental experience that Ive had in 72 years, doctor E and staff were excellent in my care and keeping me informed every step of what they were going to do next truly a great experience highly recommend them.
They donβt work good with kids .. my son was in pain the whole time they was working on his mouth and they where super rough with him I donβt recommend at all never going back to this place horrible experience for my 5 year old son
Iβve been coming to this dental office since I was a little girl. They have always been sweet and consistent. Theyβre very understanding and are considerate of peopleβs time and schedule. They work with my schedule and are very quick to take me in even when they have a lot of patients. Front desk girls are very nice and professional as well as the DAs In the back and doctor. Would 100% recommend this clinic to everyone!
Donβt bother coming here. They are rude always hanging up on my mom. Sheβs been waiting on a crown and SHE had to call them to get it put in place. But then it didnβt fit correctly so they had to get it redone. They called her today and demanded she go in and if she didnβt go in she would have to pay for the lab fees. After my mother told them she wasnβt going in because she had tested positive for Covid the girl hung up on her. This has been the worst experience for her starting with the doctor she had at the beginning of her procedure.
Came here as a new patient for myself. First off I want to thank Julie for taking the time out of her day to make sure my benefits were in network so thank you again. I printed and filled out my paper ahead of time which saves you at least 10/15mins of time so I recommend doing that anywhere. I did not have to wait very long for my turn to be called back. While waiting they came and went but was very nice and informative. Doctor came not too long after waiting (Ive waited so much longer) she explained every tooth, cavity, etc. I enjoyed that the most. They went over what I needed, my options and my payments. When my visit was over Sylvia helped me check out and she is wonderful! She helped me with all my questions and concerns. I recommend this dentist for sure! My experience here was nice, relaxing and overall great.
Came in as a new patient and it was super easy process to get my paper work done. Got my cleaning done and the doctors there are super nice and notice what kind of treatment or recovery you need for your teeth. Good experience over all.
Went yesterday and was able to get both my children and myself seen and had fillings done all in one day vs having to set up another appointment. They were extremely informative and caring. This will be my forever dentist.
Making an appointment was easy, wait time was minimal if any, and Dr. Conley was amazing! I loved her! She was awesome with my daughter, so I highly recommend her for any pediatric patients. Overall very happy with my dentist!
I brought my kids here for a check up despite being hesitant of chain dental offices and left on such a positive note. The entire staff, from the front office, to the doctors and assistants I encountered made us feel comfortable and informed. The assistant which took the X-rays was very patient with my 8 year old son, with a sensitive gag reflex. Id definitely refer a family member or friend.
They did a sloppy job on my daughters chipped tooth. It was an obvious rushed job. Very bulky and uneven. I asked him to redo it and he knew he was wrong cause if he didnt he wouldnt have fixed it once I noticed. I give 2 stars only because he fixed what should have been done correctly at first.
ALL of the front office staff was extremely nice! Irene assisted in getting my kids insurance switched over, Melissa was very helpful with discharge. Dr. Conley treated my daughter with such kindness and respect and made her feel comfortable! Matty was such a lovely person and provided my kids with balloons and toys! Truly from the moment we walked in, til the moment we left we felt at ease! Quick, efficient service and AMAZEBALLS staff!!!
Great people . Staff was very friendly and understanding. Communication in my world is key and they had it down pack. My daughter usually has a fit when she visits the dentist but the doctor made sure she was calm and understood what was going on. One receptionist Daisy she was very kind and professional.. I would most definitely recommend others.
I came in to Smiley Dental in Mesquite and I had a good experience. Dr. Nguyen was really nice and very informative about my treatment. The girls in the front were also really nice and very knowledgeable. I felt welcomed as soon as I walked in to the office. I would highly recommend this dental clinic if you want an honest opinion from the doctor.
My 7 year old daughter had an appointment to get a tooth extracted. The dentist and dentist assistant where are so kind and patient when it was time for the novacaine shot to be injected. My daughter didnt cry because they made her feel very comfortable. It also helped that we brought along her favorite stuffed animal. The entire process was very quick and I believe that I was more nervous than anyone else. I highly recommend this dentist office.
Friendly environment. Dr Conley is a sweetheart. Great clinic.
I have a broken tooth and in a lot of pain. The dentist said thereβs some infection. After she irritated my tooth more by tapping on it, no medication was provided.Yet I had to practically beg for an antibiotic and she still refused to provide medicine for pain. I was referred to a specialist and the appointment isnβt for another 10 days. Iβm left to suffer until then. I have no plans on going back.
Check in was quick and easy and paperwork was not time consuming at all. The x-rays werent uncomfortable to take and they were readily made available for viewing...no long wait. The Dr. was very detailed and made sure I was comfortable at all times. I was in and out very quickly.I enjoy going here very much.
I would not recommend coming to this dental clinic. They make you wait over 30 mins to 1 hr past your appointment time! Every time i come here itβs NEVER on time!! The front desk consultants are friendly, and the staff is nice.. if i could switch dental clinics i would. Just know whenever you come in for an appointment you will be waiting 1 hr past your appointment time, you are lucky if it is before hand.
Iβve been visiting this location for the past 5+ years and the staff has always been a great help!They are timely and efficient, making me always feel welcomed and acknowledged. 10/10 would visit again!
Great dentist!! I really approve of any office willing to stay later than expected to make sure all my treatment was done like I requested. I work crazy hours but they went out of their way to help me out. Thanks everyone at Smiley Dental
9/11/17This is the best Orthodontist/Dentist office!!!!!Hands down!!!!!!The workers are VERY professional, polite, knowledgeable, helpful, caring, and here for all patients.This is a place where I can come and bring my child and feel like family!!!!I WOULD AND ALWAYS DO RECOMMEND OUR DENTIST/ORTHO HERE IN MESQUITE TO OTHERS!!!!* CLEAN* PROFESSIONAL* HARDY NO WAIT TIME..... β‘AWESOMEβ‘* KNOW PATIENTS BY NAME* MOST OF ALL SMILES AND FRIENDLY!!!!! π―I LOVE YALL!!!!! π
I love the way they treat you I love the way they explain everything to you this sure was one of my best experience I have.
Love how the Dentist takes the time to explain to my child every step of the procedure for the day; makes him (my pre-teen) feel less nervous. The front staff and all staff are super nice. Definitely glad we changed dentist!
Love this office and its staff is very professional. They are always willing to work around my schedule and make sure everything is prepared and clean. Any chance I get I definitely recommend this office to my friends and family.
The best dental office Ive been to hands down! Very friendly front desk . Im always greeted with smiling faces. The doctor and dental assistants are friendly & very knowledgeable as well . All my quiestions were answered and left the office with my issues resolved! Thanks smiley dental staff for an amazing experience.
Front desk is super friendly and very helpful! Great customer service! The dentist is very patient and always makes sure youre comfortable during treatment. My 9 year old daughter has also been coming here for the past 2 years. I highly recommend Dr. Pham and her wonderful staff!
I went in feeling great pain in my teeth. And they made me feel much better. Friendly staff and they make themselves more available than other dental offices. Its easier to get an appointment at various times that suit me better
The associates was very professional. No hassle, quick and straight to the point service... My New Dentist... I would recommend.
Very friendly place! Im a truck driver and they work with my over the road schedule to make sure I can get an appointment that works with me. I recommend this place to anyone thats looking for a dentist or orthodontist in the Mesquite or Dalls Texas area.
I love smiley dental!! they are great with my kids and I take all 3 of them at the same time without making multiple appointments. The staff us always helpful and understanding. Been going here for years
How Yall Gone Text My Phone Telling Me My Child Have An Appointment Tomorrow Morning Call To Confirm It But Dont Answer So Unprofessional This My Baby First Time Coming To Yall In Yall Dont Even Answer The Phone If My Baby Appointment Get Cancelled Cause Of Yall Not Answering
Great Dental place. Met a great dentist. The front end staff and assistants are all great. Id say the only down side would be that its pretty open to the world
The staff explained everything in great detail. The first dentist my daughter has come to and was at ease. Amazing staff. Will definitely be using them often.
This Dental visit was the best experience that I or my son have ever had! Before choosing a dentist for my six year old I thoroughly read reviews. And just like the reviews say, this office is one of the best. The staff is extremely friendly and welcoming, and the doctors are the same way. My 6 year olds receptiveness of the staff and doctors told me all that I needed to know! They take the time to explain things without making you feel like its a problem or hassle. I would and will recommend this office to anyone and look forward to the next visit!
My daughter has been coming here since she was 6 months old and loves it! They have patience with all other kids. Aince theyre so friendly my daughter has no problem listening to what they say and she does as they say. I love this dentist.
I definitely found my new dentist! I loved everything about smiley! Front staff back stack and dr Nguyen very nice. It was fast and convenient. I will definitely be recommending my family and friends to them!
Great place!! Everyone is nice and takes the time to listen to and answer all of your questions. When you call you get a live person, not an automated machine. On top of all of that the dental work they provide is very affordable!!
Very professional/knowledgeable and everyone is so friendly and knows what they are doing. Always timely and would highly recommend to a friend/family!
The best orthodontist ever!! They are so caring especially Lily in the front office. She had explain treatments very clear, make me comfortably. High recommendation this place to everyone!!!
I recommend smiley dental to anyone that has kids! My son has real bad anxiety and Dr. Wong made him feel right at home!!!! Thanks again smiley dentalπ
I really love coming here theyre great very friend and takes the time out listening to your needsπ
Great service and customer service! Been taking my first daughter for 6 yrs and now my baby girl is going now. Recommend to everyone
You get top notch service. The best care. They make sure you can keep smiling!
The staff at this location are very professional, the very best experience Iβve had using a dental office, Chistin and the crew were awesome.#Excellent
The lady at the front desk was very helpful. The dentist and the dental assistant were very professional and curtious. I have nothing bad to say about my visit with Smiley Dental of Mesquite. They were awesome in my book!πππππ
Appointment was for 4pm, was seen at 4:57pm. Room is over flowing with patients and not enough seating. Front desk worker not very friendly, condescending attitude. Other female workers are nice, the dentist is nice.
Front desk is always really friendly staff is really good & communicative. Highly recommend!
Ive been going to this location for awhile now and I am very pleased with Smiley Dental. The staff is very friendly and makes you feel welcome as soon as you walk through the door. I fully recommend coming here.
Ive been taking my kids here for the past 2 years and the service is great and the dentist are great as well! Front staff is super friendly and they work with my work schedule! Office is super clean! Love Smiley Dental in Mesquite!!
The entire staff is very helpful and friendly. They are always able to accommodate me and work with my work schedule. Doctor is very knowledgable and thoroughly explains everything. I highly recommend Smiley Dental!
Awesome experience all the staffs from the front desk to the doctor and the billing clerk everyone have a great professional attitude and is very nice, kind and friendly. My kids and I had a great experience here.
Such a horrific experience & first time something like this has ever happened. Took my son for a dentist check up. He had a cavity on his right side they ended up filling. Arrived at 4pm. We left the clinic near closing time, my 5 year oldβs mouth was numb and didnβt realize he had a deep cut on the inside of his lip, Until we got home I noticed blood stains on his school uniform, and rushed him to Childrenβs hospital. I made a complaint to the clinic and even took him back the next day and they were ABSOLUTELY NO HELP. My son is now traumatized and still healing. All of this behind ONE cavity fill.
Went in asked a few questions Kristin in front desk was very polite and answered all my questions I will definitely go back
Pleasent faces and smiles at the front desk. As well as great attitudes and great service. The back dental team are also pleasent and great. Over all great place and would highly recommend to family and friends.
Informed care, professional staff
Appreciate the great service given to our kids everytime we come in. Staff is always very courteous and helpful.
Great staff. Very attentive to me and my children. We will definitely return for dental work
Great place so kid Friendly all three of my kids been coming since there were 6 Months old. The staff is Amazing and so nice:) thank you guys for all you do.
Had a great experience.
Love going here. If you dont like going to the dentist like I do then this is a great place to come. They make you comfortable and does great work
I love this office! All of the staff is extremely helpful and welcoming! They are also very kind to my kids which is most important in my book!
They are awesome there. From the front staff to the dentist and everyone in between. I would tell all my friends to go there cause they make you feel at home and confortable.
Had a great 1st visit with my daughter Dr.Nguyen was great so clam and patient. Will be going back for her 6months appointment.
They are the best..... The dental team is so friendly. My kids really like this dentist I highly recommend.
Great Staff, very Friendly. Highly recommend it. They work great with my schedule and kids especially during school.
They have the best bed side manner ever.... My son had work done and he wants to go back... Easy gentle and very effective!!!!!!!
If I could give this place no stars I would. If I hadnt already paid I would totally yank my 2 kids out of here. Youre ALWAYS waiting at least an hour to be seen they over book and the front staff are no help. I have complained taken their surveys but nothing gets improved DONT COME HERE
Theyre doing good job here. All the staffs are so friendly. Kudos to you guys
Always Friendly Staff and Drs. They always have convenient appointments. Fast in and out. They keep up with my kids appointments are very good to remind me of upcoming appointments. Hastle free
This place is great!!! My daughters appointment was at 2:00 and we were out within 45 minutes to 1 hour. They are also very friendly and patient with kids.
Great experience office is nice and clean staff is friendly will be going back for my next visit
This is a great dentist from the front to the back and doctors are great. They are open on Saturday and makes it convenient for my family schedule.
My experience at smiley dental has always been a great time, I have been going here for almost 6 years and the staff is always so welcoming and helpful. βΊοΈ
Staff was really friendly. Been going there since I can even remember! Only people I trust with my dental hygiene!
Everyone there is so friendly from the front staff all the way to the back. I have never visited a dental office with such an awesome team ! Quality work comes with great customer service!
Office Staff and Dentist very friendly and overall good place to go. I almost left due to the fact they wanted to take my daughter back by herself to do xrays. I was in room with her while treatment was done but I shouldnt have to stay in the waiting room for xrays to be done. There have been a few offices like that and I no longer go there for that reason. I Dont know these people or any others personally so I dont trust anyone (especially those I dont know on a personal level) with my children!
Staff very friendly really nice clean place I will recommend this place
Great place my sons dentist Dr. Conley is so nice and patient with him he felt really comfortable doing anything.
Love this place, service and staff are always always pleasant, friendly and resourceful. If you have children I highly recommend this place the doctors are excellent with anxious toddlers.
They staff was nice and friendly and very helpful also they went out there way to call and check up on me to make sure I was healing after my oral surgery.....
Love going here staff is wonderful my kids leave happy and never had any problems
Great front office and the dentists too. Highly recommend!
My daughter has been coming to Smiley Dental since she was 6 months and is 6 years now, she loves coming in, thanks to the Doctors and assistants for making her feel very comfortable
The service is always good. The doctors have amazing bed did manner, all are very sweet.
Had a great experience at smiley dental......the staff was very helpful and made this one of best experiences a parent would hope for ....thanks dr. Conley, ms. Daisy, and ms Mariela .....
Friendly staff, excellent dentist and orthodontist. Great place for braces, oral surgery and routine cleaning.
Dr. Nguyen was very nice and the staff was professional. Would recommend and coming again.
Amazing service!! Everyone was so kind, and helpful. I highly recommend this office!!!
Very good service! Staff are really friendly and work at a fast paced!
Got my teeth filled a month ago and one is killing me, the dentist are very unprofessional have 3 patients in at once and multi task through each one of them while my mouth is numb maybe if they would take their time into doing things right none of this would of happen. And the money hungry ladies at the counter are no help call you a day before the appointments offering new thousand dollar remedies without actually checking me out . This was the worst experience if I could give a -10 I would, ill never be coming here again :)
The office staff and dentists here have been so wonderful! Dentists have always made me anxious, but here, they are so friendly and helpful that it helps put me at ease!
The staff is personable. The facility is always clean; I have been a loyal patient for five years. Mariela and Daisy are some SweetiePies.Yes, would recommend Smiley in Mesquite.-Momma Gaida.
Very informative staff on dental hygiene for my baby girl. Thanks
Loved the staff!! Will definitely recommend to family & friends ..