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Big Tex Trailer World - Mesa
3450 E Main St, Mesa, AZ 85213, United States
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Big Tex Trailer World - Mesa

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Do
Review №1

David, Lacey, and Lexi are a great team! They were profesional and efficient. This is my second trailer I purchased from them, and if I ever need another trailer I will definitely give them my business again!

DJ
Review №2

Great customer serviceLacey was awesome.👍 I got my first D trailerI’m really happy 😊I will recommend to all my friends

Ha
Review №3

Lacey was awesome! Great experience and best price on my 14k 14x7 with 4’ sides dump trailer!!

Sh
Review №4

Purchase was smooth and easy. We got the best trailer for a fair price. Everyone was very helpful. Lacey did a great job. Ask for her

Lo
Review №5

Showed up and they built the trailer I wanted in 3hrs and drove back 3k miles with no issues.

Th
Review №6

Very Friendly staff. Answered all my questions and made suggestions to me because this is my first trailer Ive bought and own. They made made me feel like a valued customer and that they wanted me 100% satisfied with my purchase.HIGHLY RECOMMEND,Thomas

Ci
Review №7

We were greeted immediately by Loren and received stellar service. He was very knowledgeable and helpful in guiding us with our purchase decision. We love our trailer and will be back again soon for another one!

T
Review №8

I have purchased 7 trailers during the last 40 years, and at no time did I have a better experience than what Loren, Greg, Lacey, and Jack gave at Big Tex, Mesa. They were fantastic. -- very accommodating, very efficient, and just plain nice to work with. And they were more than helpful when advising upon certain additions to my purchase. (they thought of the questions even before I asked them!!) I could have purchased this trailer in my home state or any of the states I have to pass through to get home. I consider myself VERY fortunate that I happened to stop at Big Tex, Mesa one day -- all of these people deserve a big THANK YOU. for making my purchase an exceptional one.

Ro
Review №9

Excellent!Friendly, warm, and very helpful!Lacey made my purchase experience very comfortable, and enjoyable!I will refer everyone to this place!

Ke
Review №10

They are awesome always so helpful and kind making sure you get the right parts

Da
Review №11

Bought a trailer from Lacee. She was great help had all paperwork ready which was nice. Will for sure recommend all my friends.

Al
Review №12

GREAT people to deal with and very helpful! PS- And a GREAT price!

Ai
Review №13

Bought a great Quad trailer for just a little more than the cheap trailers else where. Round tubing not angle iron... From the tires up you can see the better quality. Great experience. Highly recommend their trailers.

Pa
Review №14

Big Tex Trailer World Mesa sells a great product at reasonable prices. We just traded our first trailer in and bought our second trailer from them. Very professional and knowledgeable and great customer service, highly recommend.

Ca
Review №15

My husband and I went to Big Tex Mesa to get our first trailer. The staff was very helpful answering all of our questions. We are really satisfied with our experience and would definitely recommend them.

Ja
Review №16

I looked online and around town at a lot of trailer dealers and Big Tex really went above and beyond to earn my business. I want to give a big shout out to the whole team. Thanks Lacey for all your help on purchasing the trailer and add ons, your follow up and service is great. Thank you Loren for all your advice to help me modify the trailer to fit my needs and thank you Jack in service for your advice and help. Super happy with my purchase!

Do
Review №17

Big Tex was great! Our finance company took a couple of days to finalize our loan for our trailer but Lacey at Big Tex in Mesa, Az was patient and extremely helpful. The guys loaded our trailer in the heat with no complaints. I would recommend Big Tex in Mesa for your trailer needs. They have a wide variety of trailers to fit everyones needs.Thank so much Big Tex!

Jo
Review №18

They were one of the only ones who had 6x12 tandem axle cargo trailers in the valley at the time of my purchase. The staff were friendly, helpful and easy to work with.

Ri
Review №19

I was in the market for a new trailer and wasn’t sure where to start. I found this awesome place and was nothing but impressed. I love everything about it and my experience was amazing. I would recommend to anyone looking. They’re are so sweet and helpful and can answer any questions you’d have! Ask for Loren he is awesome and so knowledgeable. He’ll help you with anything ya need!!

Bn
Review №20

Been using these guys for several years for parts for my trailer. No complaints!

Ch
Review №21

As different needs require a trailer change I Just purchased my 4th BigTex utility trailer. As anyone looking for a trailer right now knows they are hard to find and at a premium. This led me to a couple different mfgs to review options, pricing, etc. which promptly led me right back to Big Tex Mesa as nobody could beat finish, price, standard options and customer service.What really impressed me is the staff as they honestly care about the customer, even Jack there maintenance man recommended a couple small tweaks to the trailer to eliminate a cosmetic issue which I will have done immediately.Shout out to Lacey who finished my deal, knowledgeable, paper work was fast and flawless and she went out with me, as there was none ready for immediate delivery, and picked the trailer not the easy one on the top of the stack but the middle one because the wood was spaced properly. Prior to leaving I purchased a spare, Lacey wasn’t afraid to get her hands dirty and went out and pulled the tire that’s impressive customer service.This business and staff has my thumps up!

Er
Review №22

Great experience!!! Bought a 7x16 enclosed trailer for my contracting business. Highly recommend them!!!

Ya
Review №23

Great trailers, good prices (even during ridiculous COVID inflation), and exceptional sales people!! I bought a new 70PI-16x and had a couple fitment issues hooking it up to my Super Duty. They were very helpful and went a above and beyond to ensure I could hook up safely.

Ky
Review №24

Went in last week looking to purchase a trailer and they were less than helpful. The sales rep was extremely rude and unprofessional. Dont waste your time or money.

La
Review №25

Big Tex did a complete trailer checkup on my horse trailer. Great job! The service manager, Jack, was super helpful and nice, as was everyone there. I feel confidant that the horses will ride safe! Thank you, Big Tex!

Wi
Review №26

Very friendly and professional staff would recommend to all that have trailers.

Ab
Review №27

Very friendly people. Helped me tons inspecting a used trailer I bought recently and what to do to it to be on the safe side and how to take care of it. As well as where to find stuff I needed.

Mi
Review №28

Bought my trailer there 7yrs ago. A main leaf spring broke and called Big Tex on Main St Mesa. I was told that they would squeeze me in as this is my daily work trailer and I couldn’t be down without it. Got it over and 1.5hrs later I had 2 new springs installed and rear door bumpers that were needed. I appreciate the awesome service and would highly recommend Big Tex for all of your trailers and trailer needs. Thanks guys

De
Review №29

Lacey was so helpful, and the lot was beautifull. Thank you so much for your help.

Da
Review №30

The Big Tex in Mesa AZ is the BEST,I have been buying trailers from Loren for 10 years and have purchased many trailers in that time I don’t go anywhere else cause always has been a great deal and great price he always aims to please and is on the ball with knowledge of his products and has helped me learn a lot about trailers so would highly recommend checking out the big text dealer in Mesa Arizona, Dave Graf

Sc
Review №31

Bought a great trailer and the staff was so knowledgeable and friendly thank you big Tex Mesa!

Ma
Review №32

Great selection of trailers, beds, and the staff is knowledgeable and friendly. I highly recommend Big Tex whether in Phoenix or Mesa. Pricing cannot be beat.

B4
Review №33

Got a nice 12 utility trailer. Lacey was a big help....she made the transaction smooth, easy and quick.

No
Review №34

Needed a 12 ft trailer to haul recreational equipment. Called and Greg answered all my questions very well. I needed a trailer that I could lift the tailgate up and down on my own (I’m an old woman) and was told the gates were spring loaded and easy enough his teen daughter could operate. I visited a few days later. And they showed me how it worked and I gave it a try, very easy. I purchased the trailer and Loren and Greg gave me all the advice a first time utility trailer needed including how to protect the deck so it would last longer. Professional, patient and knowledgeable and helpful. I recommend them without hesitation.

Ja
Review №35

Loren was extremely helpful and friendly. Understanding of our needs and what we were looking for. Was very knowledgeable about products would and would not work for our application. Great experience overall.

Ed
Review №36

Had a great experience purchasing a 14LP dump trailer! The staff was welcoming from beginning to driving off the lot. Thanks Loren for helping me out on the purchase and answering all my questions. I look forward to putting this trailer to work 💪🏼.

Er
Review №37

A great trailer experience Id buy another one

Ch
Review №38

The best. Great service, great product. Will buy from again!!

Br
Review №39

Nice people and very knowledgeable. No BS sales pitch. Great trailers and service

Le
Review №40

Loren and the gang were awesome! Jack did an awesome job showing how everything works!!

Ke
Review №41

Bought probably 6 trailers there through my company, we had a flat tire on a trailer I purchased a few years back, my guys went to put the spare tire on, and it was the wrong bolt pattern. No problem right? They sell multiple trailers and obviously just put the wrong rim on the trailer when they sold it brand new. So I go back and explain to them and show them the brand new spare never been used, they had obviously made a mistake. He told me that the trailer was too old and they would not give me the proper bolt pattern spare for my trailer even though they sold me the trailer with the wrong spare. They could’ve easily switch me out the spare with the proper bolt pattern and everybody would’ve been happy. But now I have to leave this review and I will never buy any more trailers from them again. I hope it was worth it guys over a stupid spare tire that you clearly made a mistake on. Don’t shop here they obviously do not stand behind their mistakes.

Da
Review №42

Best place to buy a good quality trailer! customer service was the best Ive had in a long time!

JE
Review №43

Had registration problems, they ironed them out within minutes!!

T.
Review №44

Exceed is the word. Process was flawless. Made a call to Loren, we talked for a few minutes about a specific trailer. By the end of the day, I had a trailer in my garage delivered 40 miles across town late on a Friday. No charge on the delivery. The Aluma Trailer is fantastic...great quality...but I will remember the service from Loren. When he delivered, he took his time to explain hookup, hitch issues, electrical I needed on my vehicle and was patient and thorough. My background is in customer service. I EXPECT good customer service in any transaction. These folks exceeded all my expectations. You can buy a trailer anywhere. Be hard to beat the prices and service at Big Tex Trailers in Mesa.

Jo
Review №45

I purchased all my Trailers from this location and it is absolutely wonderful

Da
Review №46

We were looking for a 16 ft utility trailer around the Las Vegas NV area went to the dealer in N Las Vegas and talked to them and was told that it would be at least the the end of February before I might be able to get one. I searched the internet for another Big Tex dealer and looked at there inventory and seen they had what I was looking for so we drove down from Pahrump NV. We found the 60PI trailer and bought it. Everyone was very friendly and helpful. Great people to buy from. Thanks

Jo
Review №47

I want to make sure to note how helpful the Mesa team was yesterday. I purchased a trailer from the Phoenix location and the clearance lights were not working so I stopped by the Mesa location and they jumped right on it and fixed it right away. Also, they noticed the spare tire mount I was sold was incorrect for my trailer and exchanged it and eliminated the frustration I would have had once I got home and tried to install it.Great job Mesa Team!

Co
Review №48

Best place to buy a trailer in Mesa

Sa
Review №49

Lacey is a doll to work with. Competitive prices and amazing service!! Highly recommend!

RO
Review №50

Very helpful and staff was very friendly and professional.great place to buy a trailer!!

La
Review №51

Today I really needed a trailer quick and I called the Phoenix location because it was closer to my house, however they were sold out of the trailer i needed. A friend recommended I try the Mesa location, I made the call and drove out here only to realize the banks were closed. I wanted to pay cash so I went around the corner and got money orders, I’m fairly new to driving with a trailer and the employees walked me through everything I would need to know and work with me on payment doing part cash and part money orders to equal the total I owed. I’m very impressed with the sales team and they were a huge help I will definitely go here for all my trailer needs!

Ro
Review №52

Stopped in for some parts. Helpful and informative staff. Great selection

Sh
Review №53

Great company! Our sales rep Lacey Rosson new her stuff & was able to answer all the questions we had for her! She got us a great deal on a flatbed gooseneck trailer! We love it.. Definitely will be doing more business with her & Big Tex Trailer World!

Ab
Review №54

Great service and great work.

Ca
Review №55

Anything you need or just need to know about trailers. Loren is your man! He is good as they get in this industry. Keep it up!

An
Review №56

Came in for a couple parts, Loren was very helpful

Sc
Review №57

Went in knowing what I wanted and I was in and out in about 30 minutes. The gentleman in the office were extremely helpful and friendly. I got a great trailer for a great price.

Ar
Review №58

If you are looking for a quality piece of equipment? I highly recommend this location. All my questions were answered by Lacey. She was very knowledgeable about there products and the pricing was exceptional. I purchased a trailer from Lacey. No hidden fees. Very transparent transaction. Amidst the covid pandemic. Other retailer have been gouging the prices due to lack of availability on inventory.To my surprise, the prices at Big Tex were only a hundred or two over pre covid. Not 500 to 1000 over retail. Thank you Lacey for all your help. My next trailer will be at your Big Tex location.

Ge
Review №59

I had the pleasure of working with Lorin at Big Tex. One of the most professional men that I have dealt with for trailers.

Lo
Review №60

They were so helpful and wonderful to work with. All the staff were super friendly and professional. Highly recommended

Cy
Review №61

Had a great experience when buying our trailer from them!!!

Ni
Review №62

Very helpful very solid on knowledge

ja
Review №63

Big tex trailer was a great help they order all my my trailer on time and had all three of my trailer on site .

gr
Review №64

Loren and Lacy went out of their way to get our trailer ready when we needed it.

Du
Review №65

Very Professional. I highly recommend this company for all your trailer needs.

Mi
Review №66

Great customer service, treated me with respect and answered all my questions!

Ro
Review №67

It took a while for it to come in but it was worth it!

Ja
Review №68

Very helpful, i was there for 20 minutes and i left with dream trailer that i wanted. Tows like a dream. Thank you!

to
Review №69

I went to several trailer places and Big Tex Trailer World was the best. Great deals and customer service.

Da
Review №70

This is the best place in the valley to pick up a trailer and the Guys and Girl there really know their stuff pointing out things I’d never think to compare when looking for a trailer. I was very satisfied with my purchase and will be telling the rest of my friends where to go!

Bl
Review №71

This place was amazing, friendly people

Li
Review №72

Friendly staff and great prices. We drove from California to buy a trailer from them. Hassle free service. I would buy from them again.

Ra
Review №73

Great service and they what I looking for a 6x12 trailer. Thanks for everything

Fl
Review №74

Lacey is super helpful !

Ai
Review №75

We purchased a trailer and the customer service was over the top!! Thank you Lacey and crew for such a great experience.

E
Review №76

Bought a trailer from these guys and the experience was great. Very helpful and I knowledgeable and willing to transfer that to their customers. Keep it up Big Tex!

D
Review №77

Lacey and staff are welcoming and professional. :-)

Mi
Review №78

Went in looking for a used trailer. Purchased one within 5 minutes. No sales pitch/gimmicks. Straight forward, honest and to the point!

Ka
Review №79

Purchased a trailer and Loren was very helpful!!

Jo
Review №80

Great experience. Thanks Greg.

Mi
Review №81

Very knowledgeable, congenial, and fast service can be found here. For service, ask for Loren J Biehl- the Manager.

Da
Review №82

Great service awesome place to get work done on trailer .

Al
Review №83

So, I had my bearings repacked on my trailer. Afterwards I had an issue with the dust cap. When I went back, they gave me a new cap with no hassle. It was nice to work with professional people where the customer really does come first.

Du
Review №84

Did a decent job on a flatbed bed install. 3 stars in for removing the fuse out of the trucks back up beeper which worked before B tex got a hold of it.

Jo
Review №85

Pretty good deal. I was surprised to find out that they dont take care of registration like a lot of other trailer places in town, or at least the ones Ive been to. But besides that it was good customer service and I drive away with a good trailer!

Br
Review №86

Great deal on a great trailer. Loren even delivered it to me on the opposite part of town. Lacey in the front was friendly and got all of the paperwork done quickly. I would buy from them again. Thank you!

Mr
Review №87

I am very unhappy wasting my time to go there to buy a trailer. The listing had a different trailer pic then one for sale. This bait and switch tactics should never happen and wont from a good business.

Jo
Review №88

I bought a trailer from Big Tex Trailers several years ago and needed some parts to fix some damage done to the trailer. They carried all the parts I needed at very reasonable prices (I shopped the internet beforehand) and the sales staff was super friendly. I will be buying my next trailer from Big Tex.

Mi
Review №89

Bought a look 6×10 cargo trailer here and they were really helpful also had more of a selection than what was on the website

Ka
Review №90

Nice & helpful. Not pushy. Good prices. Well be back.

cy
Review №91

Very professional.

He
Review №92

Great place!

Ke
Review №93

Loran, was rude and argumentative. My trailer issues, apparently werent worth his time. He said he had the tires and could service the trailer I described to him over the phone. I would not recommend this place, although he bragged about having a million and a half dollars worth of trailers.. so, maybe hes your guy??

Al
Review №94

I am a hotshot business owner who has been in the business for two years I have 5 trucks and 6 trailers.Bought a new 51’ big tex ac20 on 3/24/18 from big Tex in Mesa. My first brand new trailer in my fleet so exciting!First week running it.The winch on the trailer does not work a $1000+ option.The trailer brakes did not work but was only the 7 pin not being wired correctly for my truck. And the trailer bobtails to the right about 10 degrees, so my guess is the axels are not aligned properly.So my company makes about 5k a week with a 3 car hauler. Keep that in mind.Take it into the big Tex in Phoenix today Monday 4/2/18 they said they are backed up for a week and can’t get it in to fix the issues till next Monday.So as of right now I bought a brand new trailer for my company and I can not use it for work because the brand new trailer is broken so I am out 5k just on my waiting time.Explained my frustration to big Tex they told me I should have check all that stuff before I bought it. I’m sorry I was confident in your product when I was making the purchase.I will let you know the out come of this issueand how they resolve it when that time comes.This will be posted to every hot shot trucking page on Facebook as well.I am confident that this is a nice trailer but to have this issues right out of the box has me questioning my decision big time.

Ja
Review №95

My husband has bought several trailers from them for his ATVs and always received great service each time

Ma
Review №96

Disappointed by staff, not trailer selection. They have some parts, but for service I would recommend the Phoenix store. Think of this (mess location) as just sales.

Al
Review №97

Great service... Found a few great options for trailer

Ol
Review №98

Visited bigtex yesterday in search of a 5x10 single axle trailer. Walked in the office looking for service there was about 6 people in the office and not one bothered to help. I had to approach somebody to describe what I was looking for, this certain person told me the price to what I was looking for, but didn’t bother to showcase any trailers. Instead told me that the was one out side for me to look at. I stepped out to check out the trailer but no one ever bothered to come out, so then I decided to go home research other trailers store and now happy to say I found Rockland Trailers and proud owner of a 5.5x10 trailer today. If you are looking for good service and quality to go here. Check out Rockland!

Ji
Review №99

Friendly people fair price.

Ch
Review №100

My husband and I were here looking at trailers for about an hour. We parked right in front of the sales office. Not a single person came out to greet us, offer assistance, anything. Very disappointed.

Information
70 Photos
100 Comments
4.4 Rating
  • Address:3450 E Main St, Mesa, AZ 85213, United States
  • Site:http://bigtextrailerworld.com/mesa?utm_source=Google&utm_medium=lpm&utm_campaign=local_presence_management
  • Phone:+1 480-588-0366
Categories
  • Trailer rental service
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • In-store shopping:Yes
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