When our business was in need of a job that required an expedited complete restoration the team at Belfore made it happen!! They stepped up and took on the job with a level of professionalism, communication, quality and efficiency that exceeded my expectations. As a picky perfectionist that is something I don’t say often. The entire team was amazing but a special shout out to Kevin, Christian and Shane for reassuring me that there are businesses out there that take great pride in their work and value their clients. I highly recommend them for any and all projects!!
DO NOT USE this company. They have no clue whatsoever about water damage. They have no clue about about building repair and finish work. They are completely clueless, a waste of money and your time. Looksike lots of fake positive reviews here. They left mold in place, damaged fixtures, left a mess, and made far more extensive repair work than was necessary.
We have used BELFOR for multiple issues over the years! From Mold inspection and removal to fire restoration. They are fast, efficient and very knowledgeable. Kevin has been a wealth of knowledge and is always available to answer any questions or offer assistance.
I have used Belfor many times for multiple jobs and they have been nothing less then extraordinary. Kevin over at at belfor has been so helpful and very responsive to calls and emails and even showing up on job sites to help techs with whatever they need. This is an amazing company that i would recommend for any residential homes or commercial businesses. 5 star rating is all google would allow but they deserve much more then that.
We used Belfor for thermal imaging on a property we manage who had a leak in the main line. Their response time was immediate and the images were delivered with an easy to read report. They were able to locate the leak that another company could not and prevent our owner from spending extra money on exploration excavation. Highly recommend them!
Belfor recently completed a water damage and rebuild for a property managed by my company, Apex Property Management. From start to finish, the experience was amazing. Their communication and attention to detail were on pointe. Pricing was very reasonable, as well. Many thanks and praise were given all around by both the owner of this property and the resident. Thank you, Belfor - and specifically Kevin & Jeff - for your professionalism and care!
Our office flooded a few weekends back. I got a call on a Saturday morning from one of my employees, who went in to get some work done. It was a disaster. A business contact of mine put me in touch with Kevin Castner, and his team got out to the site within 90 minutes. They worked hard, and had the problem taken care of in a much shorter time frame than I was expecting. This was NOT a good time of the year for our business to be out of commission, so I will always be highly grateful for Kevin and the team at Belfor. I highly recommend. Thanks for your hard work, all!
Had a pretty serious plumbing issue. Our whole basement flooded. Kevin and his team saved the day. They were quick, clean, and effective. Our house looks brand new again. We would use them again and again.
Hands down the best customer service skills out there. Kevin is very easy to work with. Very responsive and respectful. They do AWESOME work. Thanks Belfor!
A company is only as good as the people that make it up. Kevin, at Belfor, reinforces and embodies the reputable name that this company is built on. He is integrous, sets clear expectation and is concise in communication. I would confidently recommend him to those that value quality service.
I am always so impressed by the whole Belfor Team! I use them on all of our commercial properties. They are fast, reliable, knowledgeable and get the job done right the first time. I fully trust them on our properties and with our tenants. They consistently operate with kindness, professionalism and the upmost integrity.
I would highly recommend using Belfor for any of your restoration needs! I use them for all Commercial properties anytime I have issues. My contact is Kevin Castner wonderful and he is always very responsive and gets the job done in a very timely manner. His customer service is amazing and the quality of work they provide is the best in the Valley!
Couldnt be happier with my experience -- they totally bailed me out.I highly recommend Belfor. Thanks, Kevin!
Jeff and Christian were very knowledgeable and professional. Their expertise and helpfulness was very much appreciated in what can be a very stressful situation.
Just love the people at BELFOR! They put people first and are really there to do what is best for the client. I highly recommend them for fire/water restoration in the Treasure Valley!
I had a parking structure clean up project and belfor did great. Kevin was helpful and knowledgeable about what products were best for my situation.
I was very pleased with how quick and professional they were. Will be recommending to friends and family. Thank you.
As a property manager, I have worked with numerous restoration companies over the years. Kevin Castner with Belfor has exceeded our expectations. He is knowledgeable, attentive, responsive and thorough. All of our projects have been completed successfully and in a timely manner. Highly recommend Kevin and his team!
We needed immediate remediation and Belfor Boise jumped right into action. Belfors team was polite, on-time, worked quickly and efficiently to finish the project right on schedule. Thank you to Kevin Castner who was on top of this project and kept management informed on a daily basis. We highly recommend Belfor and Kevin for the quality service provided.
Belfor Property Restoration is top notch. Nick Bradshaw and his team were excellent to work with. Communication was very clear throughout the whole process. I would recommend Belfor Restoration to anyone looking for good quality work.
Quality work with great customer service. We frequently use Belfor services for our property management restoration needs and continually have positive experiences! Kevin Castner is knowledgeable, reliable and responsive - highly recommend!
Although you never want to need to call a restoration company, when we needed a great company we called BELFOR. I worked with Christian Wallstrum during the initial water loss along with their mitigation team. He assisted in negotiating our claim with a very difficult insurance adjuster (as we discovered mold). He was able to prove that all of the damage was covered under our policy. Once the mitigation was completed, they explain that with the current COVID situation there would be delays. This was a reasonable explanation I greatly appreciated it. Once Christian got all the work approved through our insurance, I worked with a project manager Caleb Lux. He kept me updated on each person coming into our home and called back anytime I had questions.In the end, our home was rebuilt like it had never happened. I am so grateful to have worked with an upstanding company who stands behind what they say.
Belfor is a great company. I worked directly with Kevin Castner, he was super responsive, on time, and understood my needs. Highly recommend!
I have used Belfor personally and through the businesses I have worked for onthe commercial side.They provide excellent service. They are thoughtful and responsive. If you need quality restoration services then trust these men and women!
BELFLOR is by far the best best restoration company. The management team is amazing, great customer service and also .
This company will not disappoint, very professional all thru this project . I will definitely use them again.
Professional, attentive and problem solvers! Recently used for mold remediation and COVID cleaning/disinfecting services and the results have been top notch. Highly recommend Belfor!
Belfor did a great job responding to my Commercial Restoration need. They were very professional and the service was excellent. I would highly recommend Kevin Castner, Jeff Harris and the Belfor team!
One of my clients’ properties had a massive sewage/plumbing emergency. We connected with Kevin Castner at Belfor (Meridian, ID). He immediately got his team on-site, and the situation was taken care of smoothly, efficiently, and effectively. Their hard work saved my client tens-of-thousands of dollars, and helped immensely during a highly stressful situation. Going forward, Kevin and the Belfor team will always be my first call in these types of situations. Thanks, Kevin! Thanks, Belfor!
Great work, would recommend them any day of the week.
Worst experience ever! Not all workmen were licensed. Belfor refused to provide workers credentials. Repairs were always faulty, scratched floors, missing parts, etc. Everything completed was subpar. If I hadn’t noticed the problems, they wouldn’t have been repaired.
Belfor did a great job of mitigating the water damage in my home two years ago. The employees were always professional, courteous and timely. I especially appreciated their efforts to ensure there would be no further damage; everything was contained and employees covered their shoes to protect my floors. The timeline I was given for mitigation was executed in an efficient and effective manner. Communication was excellent; I was always kept attune of my mitigation schedule. I would highly recommend this company and would definitely hire them again.
Very professional, great communication and above average results. The Project Managers, Rich and Caleb went above and beyond to make our restoration go well.
The absolute worse customer service communication, accounting, quotes anything that has to do with paperwork or money! The work and attention to detail is beautiful but don’t be in any hurry!!!! They have no clue how to work with insurance, or customers. They do the work then want their money NOW but have no clue how much that is or who owes them, they will not admit fault and point the finger to anyone but themselves
What a pleasure it was to work with Belfor. Mike and Caleb did an excellent job. Accurate diagnosis of the problem, excellent communication of progress, completed (correctly) on time. Couldnt ask for a better company to work with.
I want to give a big Thank you to Peter and his team at Belfor. They took care of our flood from start to finish. When my family and I were on vacation we had come home to a broken water line from the ice maker, it was a mess. Peter and his crew responded immediately. They also helped us understand and walked us through the insurance side of the flood as well. They did everything from clean up to repairs, what a difference it made to have one company do it all!Thank youWendy
I would like to thank Mike Volgamore and his staff for helping me and my family get through one of the toughest times as a home owner. The crew was professional and courteous through the entire process. They got our home dried out and put back together in a timely manner. It was nice to have a company that could do everything from start to finish. Thank you Belfor!!!!RegardsWayne
Very disappointed with Nick at Belfor. I have sent him numerous emails and he does not respond. Nick mentioned he would follow-up on a job that was done last year and then never followed through. Very disappointed with the lack of response(5 emails and no response!). Is this how a company is run? If I could give no stars I would because this is the worst customer service that I have seen.
I just want to say thanks to Peter and his team at Belfor. I had a major water loss on my multiple family units and they came out right away and got everything cleaned up and dried out in a timely fashion. They made it very easy for my maintenance crew to do the repairs. My tenants where treated with respect and cared for as if they where the property owners. That is very rare these days! I wish we had the same kind of service out here in CA. .Thanks again Belfor
Special thanks to Belfor. My experience with their people (Peter Talamontes and company) were wonderful. They are responsive, professional, and a pleasure to communicate with during my time of need. I like them and trust them.
This has to be the worst company I have ever had to work with. I wish I could give negative stars. Our home had flooded on a Saturday after hours and this company was sent out by our insurance company to do the clean up when arriving 1 of the men was clearly drunk, laughing about not knowing where our door was and not wanting to be near my husband or myself (probably because he thought we would have known he was drunk... which we did) we came back the next few days after they said they were done and my new painted walls were scratched all down the hall and way higher near the baseboards than normal when removing, they had broken off my baseboards into pieces, and snapped the nice waterproof vinyal floors which we could have dried and reused. Any time I tried to talk to management I received horrible answers as if I was wrong in questioning them such as we are not miracle workers and things dont happen over night. They talked down to me I feel because I was a woman and I was not given clear answers and was told when we come to do repairs it will get fixed... I refussed to have them continue in my home, had to finished ripping out the flooring and all my base boards because they cant be matched, and these horrible people still have a lockbox on my door they have not removed after being asked by myself and my insurance company. The 2 men that came into my home were clearly not trustworthy and I fear things will be misplaced when we get to the unpacking once our home is fixed. I am also waiting to hear from management which I do not think will be any more professional. Do not use this company. If you have to pay out of pocket for someone else do it, your home will not receive extra damage from unprofessional uncaring people who are out to screw you over for their own sick financial reasons.
Very nice people and very knowledgeable about the rebuild process.
Our experience with Belfor has been very distressing. After our house fire we had a salesman (the Project Manger) come to our door that was sent by our homeowners insurance so we thought they would be a good company to work for. Now in hindsight, we realized, we should have called other property restoration companies and done our homework. A 5 month job took 8 months. The restoration work was repeatedly done incorrectly, and the job manager didnt spot it, we had to spot it ourself. Weve had leaks in our roof, electrical problems, and plumbing problems. Our property was damaged by the company and they have argued that it was not their fault and billed us for the repairs. Our property has been misplaced, and weve had other peoples property returned to us instead. Its been over a year since our fire, and we are still having problems with our fire claim because of the this company. Our insurance company has been great, the restoration company has been horrible. If you have already signed with this company, you have three business days to cancel with them. If you are already having problems, review all your contracts, and make sure they havent left any blanks unsigned. Ask for inventory lists ASAP, along with pictures. Ask to view your contents in their vaults immediately. Make sure they dont put off completion of your home, and check the quality of the materials that they are using. Work only with the contractors, and ignore their sales people. Talk to your insurance agent on a regular basis. Verify all of your debris as soon as possible and make sure that they have inventoried everything that was thrown away. Also, check Angies List. There are other complaints from people there as well. Hope this helps!UPDATE: After we ended discussions with our insurance company, and after Belfor got all the money they could get out of our insurance company, Belfor insisted that WE owed them more money! They couldnt tell us immediately where or why we owed them money, just that we did, and that they would figure out where we owed them money in the next few weeks. The Project Manager with Belfor is the most dishonest individual Ive ever met or worked with. Please for your own sake, take your business elsewhere!
Horrible
SUCKS!!! CAUTION!!!! DO NOT USE!!!!! BEWARE!!! IF I COULD GIVE IT NEGATIVE STARS I WOULD!!!!!