They never showed up to clean my whole house carpeting, ?????

We had a mold problem in our bathroom and Service Master Restore was very quick to respond. I’ll give them that. However, the job took them more than twice as long as it should have. Every time they said they were done, the mold detection test failed. This went on for a total of two tests. We then find out that inexperienced/newer employees had been sent to do the job. It not only took them forever, but inconvenienced us each day that we needed to be home to let these employees inside rather than being able to be at work trying to make the money to pay for this expensive service. Once they sent someone who knew what they were doing, the job was finally completed and the THIRD mold detection test was passed. What should have taken maybe a week to two weeks ended up taking nearly a month. Thank goodness it’s over. Unfortunately wouldn’t recommend this company.

I had another mitigation company come out when my basement had flooded. After weeks of their work and equipment, mold was found. Prompting me to go out and have to find another mitigation company to do the job correctly.Reed came out. Inspected. Sent 2 guys out to do the job correctly.In 2 hours I can honestly say his guys got more done than the other mitigation company did in 2 weeks. They found the mold and mitigated everything correctly. Literally moved everything in my basement to ensure the job was done right. I wish I would have known about them from the beginning. Thanks guys for your hard work and honesty.