It works, the vacuum area is great, I dont have many to compare to but its certainly leagues above old school drive in car washes. I can say the vacuum section I believe to be nicer than most mister car washes Ive been to.
JADE NETH! she is just so hard working and so kind! amazing customer service and definitely made my experience amazing! i will be coming back :)
I’ve been to this facility so many times and I’m always impressed with the professionalism from the ones helping you pay to the guys in the tunnel to the cleanliness of the facility. I’ve done basic cleaning and I’ve used the extra services and I’ve always come out feeling fresh and brand new in my car. Thank you for having a fast and clean facility. Shad the manager is always helping stock towels, run the tunnel and do interior cleaning. I highly recommend the group on Overland.
Its a decent car wash, but itll bend the heck out of your front license plate.
The gentleman who helped me pick my was and pay was very helpful. However once I got in the car tunnel area I was having some issues with my car shifting into neutral. The man there was of no help and almost rude and when his manager came over he was of no help and rude also.
Ive been a customer since it 1st opened as Fast Eddys (now Jacksons) ...paying a monthly fee... And the VACUUMS keep getting SHORTER hoses! And i know that they are in business to make money but I drive an Escape and have to move my car a few times to vacuum the front, middle & back of my car!Also, if they didnt try to herd CARS like milking cows then they would get cleaner the 1st time!
I have the monthly unlimited membership with the ultimate package. But I can never see the difference between that and a basic. And I dont like how close they pack is in there. I always feel like the back and front of my car dont get clean.
Man! This place gets a five star for me because they have a system thats efficient and thorough..On top of that they treat you kindly, open the door for you, and have you in and out in no time. Not to mention that the waiting room is pretty cool with Cold AC, free sodas, and coffee! If I lived here I would most definitely do the monthly service
Hands down the best most convenient place to get your car washed, interior cleaned, oil change, gas. Extremely clean facilities. Extremely professional individuals working here. Cant recommend it highly enough
Service is way better since the new ownership took over. Austin took care of me and I feel way better about the techs taking care of my truck and cars. Thank you guys for the outstanding service and services to come. 😁👍🏼😎
These guys are the OG crew from Einsteins, refugees from when Valvoline bought them out and cut everyones wages in half. They are keeping up that same level of service I enjoyed from Einsteins since 2012, just with a new name.The Metro crew are true professionals: fast and courteous with attention to detail. I wouldnt take my car anywhere else in Boise!
Fabulous car wash... Why you may ask....The People working there..... Be sure to tip them and tell them how much they are appreciated..... I sure did
They do a great job servicing my vehicle. Very professional and the experience is second to none.
Best service for oil change. Great experiences every time we come here. Friendly and professional staff. Highly recommended!
Ive had lots of good experiences here. The staff is courteous and professional. I seem to lose something just about every time I come here and they always present a good attitude when helping me find it. I also like that they continue to upgrade the equipment over the years. And everything they add seems to be a bonus.
We got the 40 dollar a month membership. With this you can go as many times as you wish and they vacuum and wipe down the inside if your car, and your trunk. They also wash your windows. While you wait in the waiting room, you can enjoy a beverage on them. Great customer service
I loved this car wash. We dont have car washes like this where I live. So convenient, and the vacuums are free.... WHAT??!?!?!So, great!
Best customer service and quickest oil change I’ve ever had. Keep up the good work!
Not only my car got washed but also since the offer free vacuum I took advantage. To my surprise they also have some slightly humid rags that made the whole deal sweet. I read planning a quick car wash but ended up cleaning the interior as well.The staff was quick to assist to pay for the car wash.
Love this carwash!! Great service, nice indoor waiting area!! The staff works really hard and and they are very efficient!! Love the monthly unlimited!
Great. My battery was low & I would have been stranded if they didnt detect it was low. They changed it out & it was a one stop oil change. I will go back for sure. Customer service they have perfected. Other places dont have. Hope more of these places get built in Meridian area.
Cyrus took care of us, we really appreciate the quality of work that was done on cleaning our car.
Was a great experience. Staff was very professional, friendly, informative and thorough. Worth the value. Comfortable waiting area and pleasant.
Beat car wash in town, worth the drive from anywhere. I highly recommend the full interior exterior monthly package!
I wanted a car wash with my fuel purchase and I was given three options with no price or description. I chose the first option thinking that would be the least expensive. I was still given no price or choice to opt out. When I got my receipt I was charged $18. When I asked the attendant how I was supposed to know about the options she says that she has had multiple concerns from customers and passed it on to management. She has been told they do not see it as an issue and they will not change it.I have been coming here for years because I love the customer service until Metro took over. I guess Ill be looking for a new favorite.
Stopped in to the Lube side while on a road trip with my kids in my daughters car. The check engine light came on and I discovered my daughter hadnt gotten an oil change in a year! Not only did they get us in right away, but the price was less than we were anticipating, even for a full synthetic change. And they were so nice to a car full of preteen boys and two very harried women! If I lived in the area I would definitely go there again.
Great service and was told that if my car didnt come out clean enough, that I could go through again. I thought that was great! They also have detailing towels after the wash and an interior service. This place was great.
Im a bit conflicted...I like this car wash and the services they offer. However, every time I visit the washer bends my front license plate and Im getting so annoyed having to fix it. I may have to find another car wash solution...
Great deal unlimited car washs 19.99 a month I love the free vacuums and towels you can wipe your car down with after the wash definitely recommend
I have the unlimited wash pass. I run my new car through about 2xs a week. I have a cute little red Fiat Spider. Did I say red? I swear there must be a target on it that only birds can see. Splat!!! Ewww! Wash! Wow!
Had a lot of changes recently, but theses guys kept doing a fabulous job. Always smiling staff and a great wash. Free vacuums and micro fiber drying towels.
Just got an express interior cleaning with exterior wash. Great place, great people, and they did a great job. So many places get the wash done and the halfway clean and vacuum they inside. Not these guys (and gals). They took there time, did a very thorough job. Wasnt going to purchase a book of washes but I think I will now. Highly recommend!
Staff is always professional and courteous. I appreciate how well the staff speak and greet each customer as well as how they take pride in their appearance.
Paid for full service windows were still dirty usually get good service but not lately.
I have been over charged this monthly fee for unlimited car wash with no response. They will not return my calls. Be aware when you have a charge dispute they will not return calls or emails.
They upped their prices... used to be 8.99, now 10. Not worth it for the opposite of a touchless watch. But super friendly, always staffed employees. Strong vaccums. Wished they dried the towels at the end. You will need one. Blowers there never get it totally dry.
Ive taken my cars and trucks here for oil changes and car washes, these guys are professional, courteous, and quick!The waiting rooms are clean, theres refreshments (for purchase, but free coffee!), TVs, and a fun touch... Soap guns to spray at vehicles in the car wash lane!Ive never been given any indication that my autos arent in good hands. You could do worse but I would be hard pressed to say you could do better than here.Two thumbs way up!
Wouldn’t wash anywhere else! Absolutely the best wash in town!
Quick-service very responsive friendly people are good wash only had to go through once and then child right off your work out great and beautiful day and I will go back thank you so much
They done a fabulous job on our truck, they have good and fair prices.
We love our membership to Metro Express. Being able to go through the wash often keeps our cars looking great. And the vacuums and towels are great for finishing the job.
Always take good care of me and my vehicles and I appreciate it and today was no different thanks!
Beautifull place and excellent service
I had a concern and filled out the contact form on the website thinking I would hear from them in a few days but it was literally two minutes and my phone rang. She listened and solved the problem within minutes. Great customer service!
Solid car wash but the extra services is kinda just not all into there job I could do a way better job cleaning my trucks in half the time as them and it would still look nicer but as for just the car wash its awsome
Love this car wash. Fast, friendly staff, free vacuum, cloths for interior and exterior wiping.
These guys are so professional, friendly, and helpful everytime I go!!!!
It was fast and clean not at all cheap like the lady in front of me lying about having a membership
This was my first time going here and I couldn’t have been more happier. The staff were very nice and the oil change was done quickly and efficiently . I would say the best part was when they did the interior of my car . I never had my car this clean before!!! This was the best car wash I’ve ever been too. Highly recommended! Thank you!!! You guys rock!!
Missing spots on pathfinder passenger side brush was not making contact, with no time to run again. Otherwise fine. Friendly staff.
Got an oil change here today. Fast friendly quality operation they got going!
Good to get the best service again. Go see the guys. 78 Ford Girl is happy with her oil change.
These guys are wonderful! Really fast, professional and what a great job! My car looks new!
1st time through your wash today and loved it. Thank you:)
Marcus was the best. Very nice and quick. Explained everything and did not try to over sell me things. Ill be back again!
Love this place, always was my vehicle there. Free vacuum stations and towels.
Raph and Marcus are always wonderful! They are the only people I trust to work on my car.
This place is super convenient and close to my house! Love the free vaccums and affordable monthly membership !
They dont wipe down and vaccum the car for you. You have to do it yourself after they do the car wash. I want it done by them.
Metro has the most thorough wash that is gentle on the car but efficient enough to get out the dirt on my car. The attendants are all extremely professional. Their appearance is always clean and professional.
I only use Metro Car Wash because they areClose to my home and I use the ChevronStation too. Metro employees are super nice and friendly. Their prices are greatand the early bird 3.99 is cool for me because I have 2 cars and only drive the second vehicle once in a while.
Newer black truck. Received EXTREME scratches from the brushing system and instantly told a tenant. They bounced me around twice until I talked to a supervisor. Which then brought up numerous wild considerations like I made the scratches when I was drying my truck. The obvious patterns of the scratches are not from the drying process with a towel and a rock or two stuck in the towel. She then gave me the managers card. Cant get ahold of him via office number, email says it’s not a valid email address when I emailed, and left a voicemail on his “cell” number. Have not heard back in any capacity to address the situation.Kevin
Great car wash, clean facilities, free vacuums, and great unlimited wash monthly rates
Rude and unprofessional employees. Also not a good company to work for unless you want your sales stolen by coworkers and everyone talking behind one anothers backs.
Good people, fast service
Great car wash, the monthly plan is the best for our family. Super friendly staff who are very helpful. Locations in several other towns, and your membership works at all of them!
Extremely friendly staff and will not pressure you to buy anything you dont need for your vehicle. Honest and up front!!!
I typically come to this location for service. It’s nice, clean and they provide a few extras that I appreciate. Today though, the young man that took my ticket asked my name and then used it as I was driving away. I was so impressed!
Hope Im leaving this review in the right place! Just had my oil changed and the service was great. Very professional and friendly employees. A+!!!
Car got egged pretty good. They recommended an option that would take care of it, and offered to rewash it if it didnt. Great service and great people
I’ve been here multiple times with my bf and the attendants are nice. One girl who was on duty that day (I forgot her name) but she has blonde hair, short, bubbly and very friendly helped me and gave me a free car wash because my card wouldn’t work for some reason.
My SUV was parked under a tree for a couple days and got very messy. They told me if it didnt turn out perfect the first time to come back around and they would send me thru again for free. Outstanding customer service!
Awesome washes every time! They actually put in a little effort on that initial spray down the person in the front gives your car. Plus you get a discount on the gas when you buy the wash. Hey, 10¢ off is 10¢ off!
They did a really good job on our car
My windshield wipers broke (rod under my hood) so I went to metro car wash because apparently Les Schwab couldn’t fix them. I walked in to the lube place on the side of the car wash and they were closed but Matt and Caleb decided to still help me! They were so awesome!!! They went to the store for me, got the part, and fixed my car all in an hour PAST CLOSING!! That is AMAZING service!! Highly recommend these guys!!!!!!! P.s. it was super affordable!!
Great car wash, free vacuum is a big plus!
Fast and very efficient great explanation on all details and a great price no hidden charges
Really good wash!
I like that they provide towels to dry your car after the wash. Super powerful vacuum! The wash didnt get the bugs off though. That was the only negative.
Love this car wash/ detail. Best in town at an amazing price!
Had them perform several maintenance services on my vehicle. Very friendly, service with no pressure to purchase services I didnt want.
Always a really nice staff! Quick efficient car wash, plenty of free vacuums to use and they provide cleaning rags!
Great Sevice. Great technicians.
First off I want say that the customer service here is EXCELLENT! I was first greeted by a young man, named Christian. He was knowledgeable, polite, profession & helpful!!!! Then while I was vacuuming my truck a gentleman, named Tim, approached me and asked if I was pleased with the wash & dry on my truck, etc. and to let them know if there is anything I’m not happy with.Customer Service is so very important & it seems these days people just don’t care. Well not here!I have been taking my truck and cars to another car wash near by & had a membership. I canceled that membership today! Metro has everything!! they have Air compressor guns to blow out your vents & all those other little hard to reach spots. Clean Microfiber towels for you to use, the vacuums are very powerful & worked amazing on getting the dog hair. They spray your vehicle, & scrub if needed, before you enter. And the actual car wash did awesome! I have a big lifted truck and other places never seem to get it all clean & dry. Metro got it all!If you want your vehicle clean & spotless then this is the place to go!
Good price and product 👌
Very nice service from Tyler
Great techs, multiple options for wash, coupons, monthly, etc.. Not touch less.
Worst car wash ever. 2 different visits with a Full Service and both of them were terrible. The first time they did not even wipe the dust off the rear seats of my car. They sprayed off my weather tech floor mats and put them back in the car dripping wet, they didnt wipe them either. The second time I had the same problem with the mats (Dripping Wet) and they did not even clean the windows inside the car, any of them!I will never go back to this car wash. For $35 a pop + tip I at least expect the windows to get clean and not have pools of water on my floor mats. The only reason they get 1 star is because there is no option for zero stars. When this place was Fast Eddys it was great, now it is just terrible.The actual car wash machinery is not that impressive either. If you want a good exterior wash just go to Rocket or Fast Eddys on Eagle & Ustick. I just would not recommend this Car Wash at all, especially the Full Service part of it.
Vacuum hoses are extremely short. Makes it hard to vacuum the front floors in my pickup.
Above and beyond service. I my husbands truck today and thought I would get it washed for him. I didnt realize he had some gravel in the back left over from when he got rocks for our yard. They had a sign saying the bed had to be empty to go into the car wash and I hadnt thought to check. I thought they would turn me away until I had it cleaned out but instead two guys got in the back and cleared it out for me. I was shocked at that level of service and extremely impressed. Thank you so much!!
Great prices and great service, even gave me extras on my transmission service. Replaced my cooler line retainers for no extra cost😁. Also the cleanest my truck has been through a drive through car wash. Best in the valley.
Best wash in the Treasure Valley, and its not even close. I have used every wash in the area, Metro is the only one that will pressure wash the front of your vehicle and your windshield prior to going into the wash to get any dirt or bugs off.
Very pleasant service people, quick service and a decent car wash. Overall, if youre in need of a quick spruce up, give em a try.
Just drove up from phoenix and my truck was a disaster. A couple of helpful, friendly and handsome young men made the old rattle trap look new again. Very professional.
I LOVE Metro Express! They do a great job, the car wash is great, but their customer service is to die for! I have a fast pass so Im there a lot - its totally work the monthly cost. But every few weeks I have them detail my interior. Amazing work. Looks good, smells good, great service and always free vacuums. Those of you with kids and dogs - you need a Metro Express fast pass!