As always OUTSTANDING service performed by Winchester Tire & Alignment. I went in for a routine tire balance and rotation. During the inspection, it was determined I had a nail in 1 of the 4 tires. A new tire replacement would be needed. A new tire was ordered and replaced. By lunch time, I was back on these 901 streets and highways again. Thanks Adrian Wright for the prompt, reliable, and outstanding service.
My experience was great, the customer service was excellent and they got me in and out of there in a timely manner
Very professional and friendly but most of all…..HONEST! Took it in for a specific reason because another mechanic from a different place told me I needed a $1200 fix and that my problem was of dire need. They looked at the “problem” and couldn’t find the issue. So instead of doing it anyway they called me and explained the situation to me and asked if they could do a procedure that would help determine the problem if there was one but I would need to bring it back after I drove it awhile so this procedure would have time to work its magic and bring any issues to light. So I agreed and picked it up yesterday. This is an on going problem still at the moment but thus far I am completely happy with this shop both on service and professionalism. I think I have found my goto place for all automotive problems.
Very professional and helpful. They were also very quick and provided frequent updates.
All the staff was friendly and very professional. Didnt mind answering questions about service for other vehicle that I own in regards to future service with your company. Will most definitely recommend you to friends and family.
Good people, if youre in need of car repair i highly suggest going to Todd Hollidays on winchester. honest, straight shooters that do good work at fair prices. they go above and beyond run of the mill mechanics. i am very thankful for all their help and my case in particular required more finesse than your average mechanic is willing to utilize. great shop, go here you will not regret your experience.
They open at 7:30 but dont start working on cars until 8am. I was first in line. Needed a patch on my tire. It has a slow leak. I left my windows open and handing them the keys. 8:10 I get up and look to see my car still sitting there with the windows up. 8:30am I told them I had to leave. My tire is still on a flat.If I had not have made a fuss I wonder how long I would have waited for them to patch my tire. At 8:29 they had my tire off my car and had to put it back on. They took the tire off my car to patch it.
Hands down the best service in Memphis. I have been going for almost 10 years. Never any issues. They always do the best work.
Was recommended AAA garage. Work was done well, got me right in, and staff was pleasant and professional
They were great/trustworthy & did things in a timely & professional manner! They were also very friendly and informative...Very much appreciated!
Great experience as usual. They always treat you like a person and not like another transaction.
Today I took my Chrysler 300 in for a front end alignment after replacing front end tie rods. I dropped my car off a bit before my appointment and had it back home in less than 2 hours. Todds Winchester Tire experts did a fantastic job of servicing my vehicles alignment needs with care and respect. I walked in as a new customer and left as a referral source. 5*****
Very happy to have found them. Their pick up and delivery service is wonderful. I know my car is in good hands and scheduling servicing is no longer an issue.
Highly recommend. Adrian and Corey took great care of me and my Beetle in a timely and professional manner for a very fair price. I will definitely use Winchester Tire for all of my future automotive needs.
Very professional people working here. I felt like I was in good hands when I left my car there.The only problem was waiting all day for diagnostic results. I still give them 5 stars for staying Ana having my car ready first thing the next day. Price seemed fair, for I have had no other issues with my car in 16 years. Will I go back? I hope not, But of I need too then Yes.
The customer service I received was truly unparalleled. The team was not only professional but ensured I had an understanding about the type of service my vehicle required. I will definitely recommend them to anyone seeking automotive repair.
I had a great experience and the customer service was unmatched.
Okay. So let me start off by saying that I will never be more satisfied with such a great professional service. I have an 03 Buick Regal GS that I bought in Nov 2018. I was working so much that I never had a chance to really drive it. Drove it and to my surprise it stalls out. More than once too. Change plugs, wires, and some other shop told me my battery was bad. So, new battery. Still stalling though. Ugghh! So 2 shops later and no luck. Finally. Finally called Winchester Tire and Alignment. They had it towed to their shop. Called me and asked me questions about it. I loved that. Listening to me. Gave me a call a few days later with a TRUE diagnosis of my problematic 03 Regal GS. Quoted me a price, which was reasonable. Next day shes back at home. No more than a week. Im impressed. They deserve 10 stars if you ask me. You pay for the best. And thats what I got...btw shes been handling beautifully since you guys laid hands on her. Look at her now!!
Best company in Memphis to have car worked on and what you actually get a 2 year warranty on most work
Unfortunately my old rusty Jeep had been sitting in the car port for years but during COVID I had no choice but to get it safe and running. This place has worked magic on my wrangler and continue to keep me safe and Mobile, they also picked up my vehicle and dropped it off in the same spot for me the very next day! I cannot express how much they have helped me and my kids during uncertain times I can always count on this amazing crew for engine problems, welding on the frame, electrical work, wheels and alignment, honesty and thorough work including what to do at home to keep my Jeep running. Thank you
I also had my upper arm control fix aswell great service, great staff, kind, patient you dont see this to much in black owned business I will be a regular customer and will be coming back soon keep up the good work guys
Always give me great service and the staff is very accommodating.
I was very pleased with the staff and service. I was greeted as soon as I walked in, my repair estimate was done in a timely manner, and the gentleman at the desk gave a very thorough explanation of what needed to be done. I will be returning soon to complete the process. Thank you
I wasnt impressed with there service. I went in for a balance and rotation. They did NOT balance my tires at all. My car was shaking and Im not sure if they rotated them either. I wont be back and I will not recommend to anyone.
Service was outstanding. I will be back.
I always take my cars here for service. They do a great job at a reasonable price. The service people are friendly and very knowledgeable
Theyre good guys there they work hard and they get do a good job
Great friendly clean been going for over 15 years
They are a stellar business with honest and hardworking people. They are friendly and always get the job done, well! I would highly recommend them.
Ive been going to Todd Hollidays Tire and Alignment for seven years and they always have quality service. Ive used the Central Ave location in the past but they consistently are professional and on-time with whatever you need. I trust them to give me a fair estimate and to follow-up with me!
I was not able to get the other maintenance service that I needed done on my car due to Pandemic fallout. They where still back log.
I went in for a wheel alignment and transmission flush, & they were helpful and honest to not mess up my car giving me a transmission flush knowing I shouldn’t get one just for the extra cash they could’ve made. But my car felt brand new after getting the alignment. It was a little expensive because I had to get something fixed along with my wheel alignment but it was worth it.
The staff at Todd Hollidays went over and beyond to help me with my vehicle. Highly recommended....
Curtious
Great service.
Great service, fare price, didnt try to up sale me. Thank Karl, for working me in, saved me from having to rent a car for the day!!!
Had to bring vehicle back. Oil was spilled all over engine. They sprayed it down. Major inconvenience. 70.00 for an oil CHANGE. This aint Elvis car. Do not patronize this establishment EVER.
The best experience ever would recommend all my friends to go here
I was in town visiting my family and experience trouble with my wheel bearing. I choose Winchester Tire and felt safe with the services provided to me. Thank you and I made it to Georgia safely!
I have been to Winchester Tires a few times and have experienced great customer service and knowledge of what they are doing. I appreciate them (Karl & the rest of the crew) for not trying to print out & make up services that I do not need. I will be back for sure!Update: 8/7/20I called & went to Winchester Tires about 2 months ago to get my A/C fixed. They wanted me to drop my vehicle off just to fix my air that takes about 1 1/2 to 2 hours to complete. They didnt tell me that on the phone. So I had to take it to the dealership who of course has higher overhead fees but get the job done. My dealership also stated that I did not need a service that Winchester Tire said that I needed. Smh, everybody is out for money instead of helping now days. Hard to get good quality, reliable, & trustworthy help.
Great shop and very clean. These guys know their stuff!
Great place. Great work
Very detailed, they let you know upfront prices and suggested other services and solutions before doing any other work on my vehicle. I brought my car in for wheel alignment, Adrian asked what was my car doing for me to ask about a wheel alignment. I told him and it turned out that I had a bent rim.... I thank you all for the service you all provided and I will be returning in the near future...
Great experience, Mark was professional and the service was delivered in a timely manner
Great work every time.
Great service. Very fast.
The staff is very friendly and they engage with you each step of your process. They booked my appointment when I called on Monday for the following day at 4pm. I arrived a little early as I dont work far from the Winchester location. They got me in, serviced, and out within less than an hour. Thanks Chris for being warm and welcoming and the staff for being punctual and precise.....no more veering to the left for me. Thanks Team!
Great work
My experience was great. Great customer service, on time appointment start, and honest & friendly staff.
Only place that I trust to fix my vehicle
10/10 customer service and speedy service.
They do great work, very professional and honest.
Awesome service! These guys always do great work!
They always take good care of me at Winchester! Good work and fair prices. I never feel like I am getting the run around here.
Very Professional. No Shady, shade-tree business here! You get your moneys worth. If you want the job done right, this is your place!
I have had an excellent experience at Winchester Tire and Alignment for over ten years. Winchester Tire has been honest, reliable, professional and a joy to do business with for all my car services. I would not hesitate to recommend Winchester Tire to other customers for their vehicles service.
Adrian is a genuinely good guy. He stayed open late to accommodate me, and then gave me a ride home in his personal car when my car was out of service. Highly recommend this shop. Good people and good mechanics.
The service helped solve a problem that had been bothering me for months. They came to pick me up to get my truck. They found some things that needed attention w/courtesy inspection . I have used Winchester Tire& Alignment for years.
Prompt and great service, above expectation
Great response time. Very reasonable on the price of my repair. If my car ever breaks down again in that area and needs a tow. Im taking it to these guys.
Everyone is very nice and up front. They try there best to work with you and help you find a solution to get what ever repair you need to fix your car. Reasonably priced and thorough.
Only reason I’m not giving five stars is there were a few employees not wearing masks in the establishment, while there is a no mask no service sign on the door. Otherwise great experience.
Good people, very informed.
Very nice guys and I look forward too doing business with them again. They older gentleman at the front was very nice and knowledgeable about everything and they didn’t have a problem showing me the problem with my truck. My truck is back riding good and all thanks to you guys!!!!! I’m a very happy customer
The customer service was great. Called earlier that day and got an appointment the same day. Went in and was greeted immediately. They took my car to the back and thoroughly inspected it. Even took me out there to see the problem. I definitely will be back. Prices are reasonable too!!!
My visit is always informed by repersentative and services are well done.
The staff is very friendly I told them what I needed. We ordered the carrier bearing it took a day to come in. I brought my truck by and we were back on the road in no time. I am a repeat customer. As long as I am working in the area They will have my business...very good staff and great service.
They was very courteous. They fix my car in a timely and speedy manner!
Very nice and caring staff. They did a very good job with replacing my ball joints. I will definitely use their service again.
I love this place! They truly go over and beyond to make sure that youre satisfied with your service. Ive been coming here for a few years now and Ive never left dissatisfied. Highly recommended!!
I highly recommend this company if you need a mechanic. They are honest about what they find and how much to fix and very reasonably priced. Ill continue to do business with them.
Great service and clean waiting area
Service was Great! I went in because my car would start shaking at 60 mph. They figured out the source quickly and fixed it in no time. I definitely will be coming back for maintenance work
The entire team is fantastic. Very accommodating and professional experience. The quality provided is exceptional and the team made my son’s day. Great experience.
Great staff and fast service. 1st time but I will do business here again.
Tiff Holiday Winchester &Alignment is always professional and the staff is great. I have been taking my cars there for the past 20 years. They are up front and the lobby is nice. I love the coffee.
Highly recommend!!!They went above and beyond for me.Excellent customer service five star service on my vehicle.They turned a bad situation into a positive experience.My rim was busted,they took the initiative to find me one at a salvage yard saving me a ton of money.(they even sent someone to go get it for me)Good people!!!!
I recommend them.
Excellent customer service. Staff was professional and kind. Quality repair with reasonable prices!!
Called to set an appointment for my Nissan Titan to have the front suspension checked out. The guys at the front took quick care of my truck and looked over everything for me. Looking forward to doing future business with you guys again.
I have used Winchester Tire for 20 years. One of the best shops in Memphis. Would highly recommend.
Excellent help
I had a flat at the airport, they were able to get to my vehicle right away & get me back on the road!!! They were direct & fair..... Explained everything!!! Great Place
Had a diagnostic done on my vehicle that was wrong and charged 152 dollar s. Went to Whitehaven Car Care and diagnosed to replace cam and 02 sensor.Replaced both sensors and problem solved . Told by Winchester tire needed a fuel pump and would cost 1,000dollars for two sensors for 110 dollars .Been a loyal customer for yrs and spent a lot of money at Winchester tire, wont spend another penny there . Taking my business to Whitehaven Car Care period !!!!!!!!
If you need tire service, Winchester Tire will take care of you promptly. They also rotate you tires for free if they install them. Routine maintenance is done in the same day so you get your vehicle back with minimum downtime and they frequently have your vehicle serviced and ready to go by noon! Winchester tire has modern equipment and can diagnose and repair about any kind of problem, and they guarantee their work. They bend over backward to make it right for you. I recommend Winchester Tire for all your vehicle service needs.
Job well done & kept me up to speed about truck. Thank you & will refer your business.
Great professional service. As soon as they found out we were traveĺling moved us up the ladder and fixed our flat quick. Really impressed. Thanks.
The service is good! But the wait is FOREVER!!
Have taken my cars there for quite some time. Carl is great, but the management of the establishment leaves a lot to be desired... YOU do not pay for good service even though they may work with you. I do not recommend Winchester Tire and Alignment to anyone looking for a good auto maintenance shop unless you know the owner, you will probably NOT get a fair price or quality workmanship.
This was my first experience with Winchester tire and Alignment. The employees are friendly an courtious.They took care of my issue promptly.I will be returning for future automotive needs!
Hey Todd! My visit was awesome! I went to a tire service center for the same problem (vibration on front end) and was given THE WRONG DIAGNOSIS!! I needed a 2nd opinion, so I came to you guys. Totally different diagnosis!!!The technician even took me back to physically see what my problem was. Very impressed... I will be coming back soon to get those problems fixed. Thanks so very much Todd!!
Great company to work with. Every time I have gone there (and I have been dealing with them for 20 years as they serviced our government vehicles), they have been efficient, have done a great job and given me a fair price. Unlike other shops, they dont try to sell you what you dont need. But they will make sure you are safe when you leave.
Good shop to go to and fast with the work recommend you go shop for quality good work.
Great customer service!
Long wait ok service
I thought that I had a slow leaking tire. They check it out and found none. I asked for the bill, they said no charge since they didnt fix anything. Always treated real nice when I go there.
I EXPERIENCED FRIENDLY & COURTEOUS SERVICE. PRICE WAS GREAT!
We had front end problems with our 23 year old motorhome and they found new parts for the Ford chassis that could never been found on my own. They came in under estimated price and worked over time to get the job done so we could be back on the road! Great people ! Honest people!
Excellent,professional,courteous service.
Friendly drive thru service, although I didnt receive what I ordered.