Ive waited a year to post a review because I wanted to get used to these hearing aids and see what Accuquests customer service is all about. Ive had occasion to meet with Larry multiple times for various questions and tweaking of the aids. The hearing aids were quite expensive but I think they were worth every penny. Larry has done everything Ive asked of him and I dont want to think about ever living without these hearing aids. I look forward to wearing them every day. Very pleased with Accuquest.