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Vans Auto Service & Tire Pros Medina
1451 Medina Rd, Medina, OH 44256, United States
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Vans Auto Service & Tire Pros Medina

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Je
Review №1

I guess this place is no longer Parrish-McIntyre. But don’t worry. These guys are honest and friendly. Quoted me prices for tires and got me in quick. You can tell they are good because they are always busy. I will spread the word to family and friends for sure.

Sc
Review №2

Great experience every time. Everyone is knowledgeable and helpful to get the best resolution possible. Was able to get scheduled for oil change service and had two leaks in a tire repaired. Nice amenities (especially wifi) as I waited and helped make the time fly by.

Eu
Review №3

Shout Out to Gary and his team at Vans.Best prices-✔️Loaner car-✔️(Much appreciated)Professional service-✔️Friendly staff-✔️We will take care of you.Is what I was told, and that is my experience every single time I bring my vehicles to Gary and his team. Thanks a million.

Li
Review №4

I picked up a screw on Rt 18 and watched my pressure plummet. Fortunately I stopped at Va’s and was in and out in less than an hour. Friendly, professional service. Nice, clean waiting area. Would highly recommend.

De
Review №5

Tony and Ron were very helpful and answered all of my questions concerning the vehicle service that was needed I believe that they both had my interest at heart. Vans is awesome, has great customer service, they are knowledgeable and have great personalities. I will continue to use vans. They made me feel like a valued customer and believe that they truly cared about what needed to be done. I am a grateful customer.

Je
Review №6

I hit a pot hole with a run flat tire which created a large cut in the tire. I called Van’s and they were very helpful in finding a hard to find tire and were able to get it in stock and installed before noon the next day. Quite impressive!

Le
Review №7

The guys there are great! They got my oil change done very quickly and effectively. Not too expensive either. They make it feel like home. I will definitely be going here again!!

Tr
Review №8

After 2 days of losing air in a tire, I contacted them to take a look and they immediately squeezed me in, finding the nail and fixing the tire. I appreciate their honesty and ability to get the job done promptly for next to nothing! Thank you!

Ma
Review №9

It was alright but they should have put paper down to protect carpet. They left grease footprint on carpeting under front seat. Now Ive got to try and remive heavy grease footprints on carpeting .

Ti
Review №10

The folks at Vans’s in Medina did a fantastic job. Had alternater issue late Friday night. I dropped car off Saturday, they called me Sunday with diagnosis and had car ready by Monday noon. Great customer service!!!

Ke
Review №11

I have been a Van’s/Parrish McIntyre Customer for about 15 years and have received excellent customer service based honesty & quality workmanship each time I visit. When I call they try their best do you meet my scheduling needs and give excellent follow up on my service. The staff is friendly and courteous which has built my family’s long standing customer relationship!

Ro
Review №12

Friendly people,great loaner car, and they fixed my car in under 24 hrs.

Al
Review №13

I recently visited my sister and brother in law in Cleveland. My brother in law set up an appointment at Van’s Auto Service for an oil change, tire balance and tire rotation on my car . I have to say I was amazingly impressed with their service . They did a car analysis and took pictures and sent me the report before they did the service . I was able to see everything. There was an issue with the balancing of the 4 tires. They worked on it until they figured it out.it wasn’t a simple tire balance. They also fixed my trunk hatch that was leaking for free. I was overwhelmed with satisfaction at their friendliness and service . I highly recommend them.

D
Review №14

Quick, quality service, at a very reasonable price. Very pleased with this company. Respectful, honest, and trustworthy. Highly recommend to anyone in the Medina and surrounding area!!~𝑱𝒂𝒎𝒊𝒆 𝑲𝒊𝒆𝒇𝒆𝒓~

Da
Review №15

Parrish McIntyre now Vans Auto service. Has always treated me and my vehicle very good. Ive been going there for 10 years. And never had any problems with any of the work theyve done. The front counter employees do above and beyond their job. They are all exceptional and I hope this continues since its become under new owners Vans Auto service.

Br
Review №16

Ron and Tony were both awesome. Great guys. On time and on target and for a fair price. Thank you!

Ma
Review №17

I have been going to Parrish, most recently Vans since I moved to Medina in 2004. They are always very honest and trustworthy. I typically deal with Gary, Joel or Toby. They are amazing! I know they will take care of me and be 100% honest with me. I recently have dealt with Ashley. She is amazing also. We moved out of Medina and we still drive to Parrish for all of our vehicle needs! They are definitely the BEST!!!

sh
Review №18

Super helpful, no pressuring, had an issue with checkout which was quickly resolved thanks to the staff

Jo
Review №19

We have been longtime customers and will continue to be. The prices are VERY fair and affordable, and the service is outstanding. They even helped us with a broken wiper blade for free when we pulled in as we were about to leave on a roadtrip... they wouldnt accept payment. Absolutely fantastic place... I would HIGHLY recommend it!

Ki
Review №20

I have always received reliable and courteous service when taking my vehicles into the shop for any service! I highly recommend and appreciate the professionalism and friendly banter as they make it a point to know me and my family... not just my vehicles!

An
Review №21

Been coming to the Medina route 18 location since I got my first car. Great group & I can always get an appointment when I need one. Always helpful & knowledgeable about all my car needs.

Al
Review №22

The team at Vans did an excellent job of pricing and performing. They quoted work that was less expensive than the dealer and found parts that were going to take dealer a week to get. They were done in a day and a half and saved me almost $200 even though they found an additional issue. Thanks guys, you earned our loyalty!!!

Ka
Review №23

Im always greeted by the consummate professionals at the counter, Joel and Mike are fantastic but I miss Gary as I think you all will.

Li
Review №24

Great care & customer service! My brakes were grinding a bit and I described an issue that had been present since buying my car two years ago; the brakes bounced/pulsed when I pressed on them. I called end of day on a Thurs since I was headed out of town the next day and was concerned. The gentleman on the phone said he didnt want me driving in that condition and theyd try to make time. They allowed me to drop my car in the morning. I ended up needing new brakes, my ABS was locked up and my tires were near worn. They were able fix everything before the end of the day. The communication and care they put out is awesome. Thank you guys!

Ud
Review №25

Vans is a friendly, informative, welcoming facility, with knowledgeable and professional staff, great equipment with experienced mechanics.Got me in as promised and delivered my car on time - as promised.Ashley is amazing - thank you for caring for us as customers, It’s why we come back...I’m back, great service, got a 4wheel alignment, quick, and great work!!!Thanks again!!Cheers

Be
Review №26

I stopped at Vans to check one of my tires when I received a message about the pressure. They fit me in with no appointment and had my issue fixed quickly. Thank you!

Ch
Review №27

In for an alignment and break check. Fantastic, honest customer service! Seriously the guys here are great! Will definitely use in the future!

Ja
Review №28

Very friendly and helpful staff. Always looking out for your best interest and not trying to sell you anything just to make a sale.

Do
Review №29

Excellent service!The vehicle inspection report found a loose tie rod that they were able to replace the same day.Thank you Rebecca and Joel!

ch
Review №30

I had a great experience at Vans! The crew there is very friendly and knowledgeable. I have a vehicle with an odd size tire and the selection they have is amazing! Not just a couple of overpriced options like most tire shops. I will be returning when I need the next set of rubber for my other vehicle!

Je
Review №31

Always a positive experience at this location. Friendly, knowledgeable staff, and quick turn around time.

El
Review №32

They are skilled, efficient and friendly. Gary took the time to let me know future needs for my car. Highly recommend Vans Auto Service & Tire Pros.

E
Review №33

The entire team was extremely easy to work from start to finish! Was given a realistic expectation of getting my truck in and completed when I dropped it off! Called with an exact price for needed repairs! I cant say enough good things they definitely have customer satisfaction in mind!

Ty
Review №34

My wife and I were driving from NY to Dayton when we noticed a strange sound coming from our tire. We were thankful to find this garage about a half a mile away from where we were. They were friendly and professional, and took care of us right away and were very transparent and clear about everything they were doing. Not to mention they have a very nice, clean waiting room. An hour later they fixed our issue and we were on the road. Thank you very much for helping us out today in what was a very stressful moment!

Ze
Review №35

The staff were courteous and professional throughout my experience. I wholeheartedly recommend them!

As
Review №36

My company has been using tire pros for all of our vans and transit busses issue, they’re quick with getting issues fixed

Cr
Review №37

I’ve been going here for all of my car service needs for years. The guys up front are always friendly, knowledgeable and take the time to explain things well. When you find an honest repair shop it gives you a sense of comfort knowing that your in good hands.

Ro
Review №38

Great and helpful people. Patched a leaking tire for me when another place wanted to sell me 4 new tires because my vehicle is all wheel drive! Highly recommend!!!! Thank you very much.

Ch
Review №39

Never steered me wrong on a tire purchase. Gary actually saved me money and i love the tire i got.

Cr
Review №40

Really great service upfront and great follow through on delivery. They really do want to provide a great customer experience.

Tr
Review №41

Van’s has great costumer service. Friendly staff and one thing anyone going to the mechanic wants...they tell it like it is, win lose or draw.There is a reason the Medina branch is packed all the time. Fair prices, honest and friendly people. Need I say more?!?

s
Review №42

So friendly, but still fast and efficient.

Mi
Review №43

Service was professional and I appreciated the detailed digital vehicle inspection report made available for my files.

Lo
Review №44

Great service! They quickly fixed my car and loaned me a car while mine was in the shop.

Ju
Review №45

As always, excellent service from Vans tires. Gary & Joel are the best at recommending what is the best fit for all your vehicle service requirements

Pa
Review №46

Though the name has changed to Vans, formerly Feeney-McIntyre, the personnel has not changed and still provide friendly, expert service. Gary advised me on choosing four snow tires to fit my vehicle and style of driving. Got to prove their worth today. FABULOUS choice!

Bi
Review №47

I have been bringing my vehicles here for years. Fair, quick and reliable and Friendly service. They always explain everything in detail so that I can make an informed decision.

An
Review №48

Very excellent service and done in a very timely manner. Great to work with.

Re
Review №49

This is my first visit since the transition from PTC to Vans. The staff is very friendly and the waiting room was bright and clean, and masks are required. And the coffee is hot! Always a bonus. Very fast and efficient service. I definitely recommend Vans for your car service needs.

Dr
Review №50

Professional and excellent in all aspects! Would highly recommend.

Ji
Review №51

Ive been taking my vehicles to this location since 2004. Excellent service and trustworthy! Highly recommend! Joel, Gary, and Toby outstanding customer service!!

Er
Review №52

The shop is clean and well-kept; the service techs are friendly and helpful. I let the front desk people know I was going to wait for the service work, and they kindly moved it up in the rotation so I would not have to wait long. Very kind of them to do that!

Ma
Review №53

Got my brakes repaired here this morning! They were honest that my brakes had plenty of life left on them and I just needed to get the cleaned and oiled from the salt and snow on the road. Thank you Van’s!

Ro
Review №54

Excellent service center! Staff and repair technicians are the best.

Ro
Review №55

The staff at Van’s is top-notch and truly second-to-none! I appreciate their expertise and kindness - as well as their reasonable prices. I’m always confident with their knowledge and quality of work!

Jo
Review №56

I am very picky on who I choose to let work on my vehicle, but I love coming here! The people are fantastic, the prices are great and things are taken care of correctly the first time. You wont regret bringing your vehicle here!

b
Review №57

The crew at Van’s is professional and very helpful. They know cars and how to keep them running smooth. Thank you!!!!!

Je
Review №58

DO NOT get anything done at this store . Unfortunately i have to give 1 star and do not have the option of giving 0 . This place has gone down hill ever since Vans took over Parrish Mcintyre .I know countless people who have left these stores because of Vans . Very unprofessional when it comes to credit cards being pushed down your throat . The older woman that works there Becca or Rebecca never seems to want to help, Face is always stuck in phone, Very pushy and doesnt take No for a answer . I honestly feel like this place does not want to help with what actually needs done to your car there just constantly wanting your money for things that are not needed . BEWARE of this place .. Call around if you want things done the right way . This place is a total Joke .

Es
Review №59

They are awesome they do a super job I would recommend to my family in friends.

Hu
Review №60

Great fast friendly service. Always looking out what is best for the customer

Br
Review №61

I’ve been dealing with these folks for 20 years and have found them honest and trustworthy when providing service for my vehicles. The staff is friendly and very experienced.

Br
Review №62

Friendly, knowledgeable, and fair. Couldn’t ask for better!

Cr
Review №63

Best place to take your car/truck for any service!!! Best customer service hands down!!!

De
Review №64

The employees are knowledgeable and friendly. I can always trust their recommendations. The service is great. I trust them!

Cr
Review №65

Vans did a great job. Efficient, identified the problems. Customer service was exceptional. My rep was Joel. The car was actually repaired way sooner than expected. The cost was very fair. This is our go to service garage. Always dependable.

Gr
Review №66

These folks are the REAL DEAL!!!! Will take care of you and your family to make sure you are safe on the road. They are Honest and Fair. Highly recommended

Ri
Review №67

Vans is always my go to, even being 25 minutes away from my house, I make sure I make the trip. Cant go wrong with any of their shops but Medina is particularly my favorite because you will receive the ultimate care for your car and customer experience from Cody, Joel, Gary and the rest of the crew. They couldnt be nicer or more efficient, wouldnt take my car anywhere else!

St
Review №68

Professional, respectful of time parameters, honest, informative and kind staff.

An
Review №69

Been a customer here for over 10 years. Very friendly and informative staff. Will continue being a customer due to the great experience!

Au
Review №70

Honest, trustworthy, they take care of you and your vehicles... I love these guys!

Li
Review №71

Everyone here is fantastic. Great service at great prices! We bring all of our cars here, wouldnt go anywhere else!

Ma
Review №72

Vans (formerly PTC) offers friendly and technically competent service that keeps me coming back. They really take care of their customers!

Sa
Review №73

Super helpful in directing me for what I needed as well as answering all my questions. Super nice people!I got Firestone Chapion Fuel Fighters for a 2018 wrx. So far so good!

Am
Review №74

Weve been going here for years and always appreciate Joel and Tobys dedication to the work they do.

Ty
Review №75

Super friendly service, knowledgeable on tires, willing to work with you on tire options/prices.

Ni
Review №76

Great place, wonderful and knowledgeable associates one of the few places around that do not try and oversell you services you dont need. Will continue to be a customer .

Ne
Review №77

Very knowledgeable and fairly priced. Very good about keeping the customer updated regarding findings and issues.

An
Review №78

Quick, efficient service. Knowledgeable and helpful. Great place for automotive needs.

Ga
Review №79

I have been coming to this company for service for many years. Its hard to find an honest shop. These guys are the real deal. They will go above and beyond to help you out.

Na
Review №80

These folks are great! Always helpful and my cars in great shape!

Ka
Review №81

Gary and Scott and staff at vans went above and beyond Thanks for your help on my daughters car. Will definitely be back

De
Review №82

Excellent customer service. Service writers are pleasant and responsive to customer needs. Competitive pricing as well. Thanks Van’s!

Sa
Review №83

Amazing and friendly customer service. Ashley was super helpful and informative.

Jo
Review №84

Been going there for 45+ years. No complaints yet. Always good service at a fair price.

Pe
Review №85

Very quick and effective service

Ta
Review №86

The employees at Van’s are incredibly polite, friendly and helpful! Highly recommend!

Jo
Review №87

Always have good customer service. Never any issues

Jo
Review №88

Awesome service and free windshield wipers

Be
Review №89

Work was done as asked. Service was quick.

Al
Review №90

Always very helpful. Rescheduled me with no issues and had everything done within hours. Wonderful service and even better people. Will ALWAYS reccomend Parrish!

St
Review №91

Tow truck dropped my car off after it slid into a ditch to put the tire back on and have a safety check to make sure there wasnt anymore damage. They were very friendly, honest, and up front about what they found. Quoted me a VERY fair price for work that needed done and they only had my car 1 day. Very friendly, quick, and reasonably priced service! Its not fun to have work done on your car, but they set my kind at easy! Thanks guys!

Je
Review №92

Very professional and things went very smooth

Ki
Review №93

I love this place! The entire staff is courteous and friendly!

Da
Review №94

Super great team! Took care of me and my car!

ba
Review №95

Fantastic service and great people. I drive 35 mins to these guys to service my truck and have never regretted it

Me
Review №96

Trustworthy, quality, and caring staff. All at a reasonable price! Will never take our family vehicles anywhere else.

Ad
Review №97

As always, great service. They are good mechanics and dont try to screw you. There may be cheaper places but when you walk in and they know your name and car history, Im willing to pay a bit more for this type of service.

Ki
Review №98

Now this is what I call good service. I was on a trip out east I just left my home with a trailer and tow when the tire started to come apart. I limped the trailer over to Parrish McIntyre and was looking for a replacement tire. Why we did not have the tire size I needed they were kind enough to search other local dealers not affiliated with them and found me a store that had that tire size in stock why then went and got the tire put on. I was able to make my trip on time thanks to these people great customer service attitude cant beat it thank you very much.

Sa
Review №99

Was recommended to these guys and I am pleased with the outcome. These guys are amazing! Definitely found my new shop! 😁

Ki
Review №100

These guys are the best. They try to talk me out of spending money. They consider the age and condition of the car before suggesting repairs. I take all my family cars here.

Information
22 Photos
100 Comments
4.9 Rating
  • Address:1451 Medina Rd, Medina, OH 44256, United States
  • Site:https://vanstirepros.com/MyInstallers/view/9/Medina-OH
  • Phone:+1 330-239-2371
Categories
  • Tire shop
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
  • Wheel store
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–3pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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