We are so impressed! The 2 guys who came up to Prospect to service our stove were so professional and did a thorough job. They answered all our questions and fixed up our stove so it looks like new and is ready for winter! We will be using them in the future! Thank you to Smokeys Stoves!

Professional company great product. The installers were very efficient. They went above and beyond to make sure we were pleased with our new fire place glass doors. I highly recommend Smokeys Stove.

Great job, they were even able to get here earlier than our scheduled time. Very professional technicians who know what they are doing. This is the second time I have used them and will continue to do it again.

Excellent service, great people, answered all my questions starting with what to buy to fit my needs, and completed the installation to my complete satisfaction. I would highly recommend Smokeys Stoves.

They are friendly and do really good clean work. great prices and go the extra mile.

Only needed a small item but so glad we found what we needed! Amy was very helpful and welcoming. Beautiful variety of stoves and inserts - would love to come back. All guidelines were followed, as well.

Smokeys is always very frindly and helpful!

They were promptly there, laid down tarps and talked us through keeping the baby and dog out of the mess that would be on the tarps and hoses. Our flew had been open and someone had obscondad with the rod to close it so they made us one onsite. We cant say enough great things about Sunny and Wayne who helped us. Excited to see them next time.

Bought a outdoor pellet fire pit and the employee was very nice and helpful

They have better prices than the competition and great service.

Just had our gateway stove installed by Jeremy and Zack. They did a fantastic job. They were quick, efficient and friendly. Definitely recommend Smokeys stoves. They were a great team!

Id like to express heartfelt praise and thanks to Kory and Sunny who showed up on time and did outstanding work (2 three-story chimneys with gas inserts). These gentlemen were polite, professional and extremely tidy. My fireplaces look beautiful and work better than ever. I cant recommend Smokeys enough.

Kory and Sunny came to our home to check out our gas stove....they were not only professional but had great ideas and I would be confident in referring Smokeys to anyone, for repairs and or replacement! They DID NOT JUST TRY TO SELL A NEW STOVE! They gave great advice for possible repair as well pros and cons to a new unit...very honest people!

Great service!

Nice and professional.

Thank you Smokeys for our beautiful wood stove . Dan came and installed our stove with ease . Your staff has been so helpful for everything that we have called about. When my husband went in to look at stoves and ask questions the staff treated him with respect and kindness .

Kory and Sunny came out and cleaned our insert. They were very friendly, prompt, and super informed about their craft. We are so thankful we called Smokeys to have our unit inspected! Kory and Sunny were fantastic!

Great workers at both locations

They arrived early and one of them remembered installing our fireplace . They did a great job cleaning the chimney and recommended a product to help with creosote . The fireplace is clean - even the glass door is spotless . Great job !

Verry pleasant people to deal with

They do a clean and efficient job

I called them today with questions about our Regency wood stove thats in our new home...very friendly and gave me a great tutorial on using our stove! Thank you!

I waited several days (purposely) to see if my attitude would mellow; but no - I still have a negative opinion about the first store I went to (Orley’s). But I HAD A TERRIFIC EXPERIENCE AT SMOKEY’S STOVES and the rep name DEAN and that’s what I’m commenting about. But first -I followed the crowd; I took the easiest road; I accepted the hype … I went first to Orley’s across the street from Smokey’s Stoves. Bad first choice. I purposely brought in my entire stove pipe for the purpose of aligning and matching my pipe length and configuration. My pipe was black, single walled pipes with corrugated ends. The sales person at Orley’s (DMcI) said my pipe had to be replaced because corrugated end pipes were no longer made (I said OK!?!). {and no I did not misunderstand}I met one of the store workers and explained my concerns about my mis-structured piping. Right from the get-go this company rep acted as though I was inconveniencing him. It was only when I said I was there to buy that he sorta became helpful. He acted as thought he knew better what I wanted than I did. I also mentioned several times that the reasonI brought my pipe in was to measure and match my configuration; he seemed annoyed with me that I would want him and me to do this.Several boxes from the storage room were brought forward. I wanted to lay out the pipes in the configuration I had and compare its potential layout to my pipe layout I brought. Instead of pulling the items out of the boxes to compare - all he would do is point out … that’s an elbow, that’s the ‘XYZ’ pipe, that’s the extension pipe, etc., etc. I paid for the new non corrugated end parts ($150) and drove back to Yreka. I spent the next 90 minutes trying to find the best way to connect these pipes from the stove to the ceiling. The pipe configurations we tried were either to long to fit or to short to fit.The following day I loaded up the truck and returned to Medford. BUT THIS TIME I stopped at a different store (across the street) and had a GREAT experience. I pulled into this shop (Smokey’s Stoves) across the street from Orley’s. I am so glad I did!! The man I met dropped everything he was doing and gave me his inviting attention. The man (Dean) was great. Without hesitation he heard me out, showed me what he and I were talking about, even showed me that pipe with corrugated ends was still being made. I was pleased to be talking to an honest man. I promptly returned to Orley’s and returned the merchandise I bought, asked for my money back and left. Orley’s returns monies by way of check. So I have to wait a couple of weeks to get my money back. I returned to Smokey’s Stoves and the company rep (Dean) and did buying business with him and the company he represents.My overall thoughts after several days of letting myself mellow is1) I’m surprised Orley’s is still around.2) The person I interacted with (representing the company) was dishonest (some would say a liar). He came across as the primary interest he had was to make a sale (at the expense of helping a paying customer). There was no genuine interest in what I specifically wanted.3) For future consideration this is not a company to do business with.4) I wished I had gone to Smokeys Stove first!5) The rep (Dean) at Smokeys Stove is an honest man. The other rep of the company across the street wasnt and isnt.I would suggest to anyone interested in their stove (or a stove) to be patient: look elsewhere. I entered Orley’s from Delta Waters Rd off Crater Lake Hwy. May I suggest when you get to your turn instead of turning left into Orley’s TURN RIGHT ONTO Delta Waters Rd to Smokey’s Stoves You won’t regret the choice. Ask for Dean (if he hasn’t approached you first).Almost forgot - the pipes (at Smokey’s) less expensive than Orley’s but Dean (representing Smokey’s) was quick to give me a discount for being a veteran. Orley’s doesn’t honor veterans with a given discount but the rep cut a few dollars off as a favor.

Very friendly and efficient!

Slow checkout