My 07 Dodge Ram needed some front end suspension care after hauling a truck camper and motorcycle trailer up and down the east coast. Dennis inspected the front end, told me what needed done and didnt try to sell me services I didnt need. He was upfront about his schedule and the work was completed on time. A great experience!
These folks care. Hard to find an auto business that does. They know their customers and they work with you to do the best by you. Their communication is great and having heard them with other customers in person and on the phone, they are respectful and personable. Well done.
Had my 2008 Miata in for the following repairs:- Transmission oil replace- A/C Repair- Coolant reservoir replace- Front brake rotor / pad replace- State inspection and overall inspection (use car for road trips)What I like about Atlee Auto:Found a simple fix for the AC problem (just needed recharged) and charged me a fair price to fix it. They found that the power steering needed to be flushed and that I needed an alignment.Also, they let me use parts I had purchased online (not warrrantyd work, but still very cool, many places will not let you do this.)I was certain all this work was going to cost me between $1-2K, especially with the AC repair. Atlee Auto was able to do everything under $800, which I thought was pretty fair.Best of all, I dropped the vehicle off Wednesday night and had it back by FRIDAY. I drove 25 minutes out of my way to specifically take my vehicle to this shop and was not disappointed. Thanks yall
Super friendly.Had a tire repaired had it by the end of the day and they were busy. Thanks so much keep up the good work
I have been going to Atlee Auto since 2006. They have never let me down. Its the same thing every time - professional, reliable, and affordable.
Everyone at Atlee Auto Service was excellent. We needed a battery and Mark got us in right away, saving us a lot of time and worry . Service was fast, the shop is clean, friendly, professional, and competent. Am definitely going back and would highly recommend!
Freindly service quick in an out depending on repairs they offer quotes prior to repair pricing is fair if not better than most places Ive been too
Had my car inspected they were in and out no problem
Best Auto shop. Honest, but they have gotten very Pricey.
Great service and the staff is very friendly.
They were great! Had an issue that they resolved fast, and without an appointment! Much appreciated 🙂
Great work nice people that work with you
Best customer service and work I have ever experienced in a very long time. They not only squeezed me in, but they also gave me a ride home since I didnt live far away! I will recommend them to anyone in the RVA area .Hands down, great Auto shop I have been too.
These guys are awesome. I broke down near their shop omw home to Va Beach. Dennis just gave me a ride to a hotel in his personal vehicle. Theyre gonna replace my fuel pump in the a.m. The service is top notch. The best Ive encountered.
Prompt service even though I was late to my appointment, gave a free recommendation and handled some questions I had about future service my vehicle needs that they noticed while it was up on the lift
My family has been a customer of Atlee Auto Service for many years. Superior customer service, transparency, and fair pricing.
Always accommodating! Very friendly caring staff who helped me in a situation. Been a customer every since. Thank you Atlee Auto!
Honest folks, great service
Best service I’ve ever been too. Super clean, professional, and quick. Place has an air of trust and customer respect about it. Was able to squeeze us into their schedule at the last minute.
Wifes car broke down and they fixed it the very next day! The alternator went bad and while they were replacing that, the pulley came off in the mechanics hands! Props to Jaime for getting that resolved. I would trust them with any of my vehicles
Got my inspection done here. No fuss, in and out very quickly with appointment and no trying to sell you unnecessary services. I will be back!
First timer, needed va insp. on the wifes car. Called AAS, gave me same day appointment, finished and out the door in 30 minutes. Very polite,professional and very clean. They have gained 2 more long term customers. Happy wife, Happy LIFE.
Little more pricey than others around the area but they are polite and professional.
I’ve been trusting Atlee Auto since my family moved to Virginia in 2001. They came highly recommended by nearly everyone I asked in my community. Dennis, Richard, Mike and every single person who works there have been nothing short of “family” to ours. They provide honest and dependable service. I’ve not only entrusted the service needs of my cars but my children’s cars to them as well, knowing they will make sure every single detail will be met with the kind of attention to detail they would give to their own vehicles. In a world with so much to worry about and second guess... it’s refreshing to be able to NOT worry about this one!
I have been a loyal customer for the better part of 17 years. I have never once been disappointed in the services rendered. The entire staff has always been nothing short of welcoming. They have gone above and beyond any expectation I have ever had. I will not take my cars anywhere else.
Great service! They inspected my work truck on a walk in with no appointment. They took me right in and were finished in no time. I highly recommend Atlee Auto Service. Very Professional.
The only place I take my car. Excellent service.
Called at 9am on a Thursday and inquired about a state inspection and oil change. The friendly voice on the other end, Mike, told me you bet we can do it, just come on in and we’ll fix you right up. Mike was just as friendly in person. Mike told me they would have it done by 4. Cameron called me at 11:30 and advised my car was all set. Easiest, fastest and most friendliest service I’ve had in a long time. Thanks Atlee.
Makes u feel like family walking through the door
These guys were so nice and really helped me and my friend on our trip down to North Carolina! They saved our trip and got us back on the road in no time! They went above and beyond for us! Thank you!
They always finish earlier than they tell us and the customer service is excellent!!!!
I have now used Atlee Auto Service 3 or 4 times in the last year, and I am impressed. We tried a couple other local places, and I always walked away with the feeling that they could take or leave our business. I strongly feel that the people at Atlee Auto Service care greatly about their customers which in turn gives me what I want most out of my mechanic: trust. I will continue to use them and recommend them. Thanks for doing a great job!
Always get great service here. Friendly staff and work is reliable.
As always, it is great to take my 1998 F150 to AA. I like using their online site to get an appointment and see my service history. Also, the folks at AA are always friendly and know what they are doing.
Went above and beyond
Feb 23rd had an appointment for an inspection. Mike was there and got my car back quickly to have it inspected. Upon review, my car needed windshield wipers and would eventually soon need new brakes for front and rear. Mike gave me an estimate for the work and I decided to go ahead and schedule it to be done the following week. He made sure to schedule a new appointment for a day that theyd already have the brake pads in and be able to get the work done quickly. On that appointment day, I came in and Mike had everything set up and ready to go. My car was finished promptly and it was truly such an easy experience. I highly recommend Atlee Auto and working with Mike. Working in customer service myself, it was fabulous to have someone who ensured everything came together as promised and actually came well under the estimate.
Brought automobile to replace break light no appointment. Great customer service and price was right. On a previous visit I asked them to check my fuel pump after being told by another auto service center that it needed to be replaced to the tune of $900. Atlee checked it out and found nothing wrong. No charge!
Honest, fair, & fast!!!
Wonderful service. Went in today for 4 mount and balance on tires. Extremely busy today but still made time to take care of my needs. Very satisfied with this place and the staff were very friendly. If you decide to wait for your service they offer a very comfortable waiting area. I would give more than 5 stars if allowed!
Customer Service is becoming a lost art but these guys totally get it. Today was the first time I tried these guys. I asked for a same day appointment and they got me in. I was immediately welcomed when I arrived. I got a quick oil change and inspection. They let me know my back brakes were going and gave me a quote for what they would charge to repair them and do a fluid flush to prevent rust. When I mentioned there was a recall on my brakes because of them getting rusted, they urged me to go to the dealership to get the free fix. They were very honest and friendly and everyone said goodbye to me as a left. I really appreciate good customer service and I will definitely be going back!
I used Atlee Auto in the past and then we moved. I tried one close to our new house, but we not pleased. I am now driving the extra distance to go back at Atlee Auto Service. They get the job done quickly and are pleasant people to work with. I highly recommend Atlee Auto.
Excellent service. Friendly and down to earth.
Just moved here from St Louis, MO. Needed a inspection and service on my car. I dealt with Mike, super nice guy. Definitely will be using there services when I need something done on our vehicles, and would recommend to anyone.
Atlee Auto Service is the absolute best!! The staff makes you feel like family. You can be sure your vehicle is in the best hands. A+
They worked on our Subaru. Its a very professional operation. Intake, production, billing. Its not like going to a small mechanic. Normally I prefer the local little shop. But these guys are still local, but run a very smooth and organized operation. I felt the work was fair, their advice was genuine, they completed the work ahead of schedule and the finished product was worth the fee charged. Id use them and I recommend them.
I recently used Atlee Auto Services. They were very friendly and helpful and they had my car ready much sooner than I expected. They even found a problem with my air conditioner which other auto services could not find after months of trying. Dennis is great and the company has an excellent reputation! I will certainly be referring them to all of my friends!
I believe it is crucial to find a mechanic that I can trust to tell me honestly what is wrong with my vehicles and keep them running without costing me a fortune. I have found that in Atlee Auto Service. They are always professional, yet friendly. The facilities are clean and efficient an whether I call first or just come in, they always find time to fix whatever ails my car within a reasonable timeframe. They dont try to over sell me products or repairs that are unnecessary. Ive been going to them with several vehicles for many years and have been very happy to recommend them to my friends and family as my service center.
100% recommended. Honest and fairly priced service. Ive been very happy with the excellent customer service and on-point diagnostic and repairs done to my vehicles. Even when they are super booked, they will do everything possible to accommodate your schedule if you come in early in the morning.
Very knowledgeable and friendly staff. They are great. They have been fixing our cars for 15 years. I would take any car to them for service. They have also rebuilt an old truck for us with no problems. We are very happy with their service and professionalism....
They are always honest and straightforward. Recommend them to anyone in need of a good and honest auto shop.
My check engine light came on. Id never been here before. They took my vehicle back right away, and found the issue. The service tech explained what they felt needed to be done as well as what was not necessary. Id definitely recommend them and will use them again in the future. Everyone was professional and friendly.
Dennis and Richard run a great shop. They may not be the least expensive service business in the area, but they get the job done correctly and fill you in on all the ups, downs and options.We have taken cars to them for almost 15 years (yes, before they built the new, big facility) and they have done a great job with everything from our Mustang and Jeep, to our 1957 Pontiac Star Chief!Need to restore a classic? They might even be able to help some with that!.
Great service, great people And unbearable prices!!
The guys at Atlee Auto have proven themselves to be pleasant, informed and honest. I have no doubts that when I go there, Im being treated fairly. I have no concerns about unnecessary work being added to my bill. Im very comfortable using their service and confident in the work that is performed. Thanks for doing a great job.
I discovered Atlee Auto over two years ago when I needed service on a recently purchased used car. The service was great and the staff is pleasant and accommodating. Since then, my husband and I have taken our other cars (the cars of our children) there and have been completely satisfied. I highly recommend their business.
Paid $700 to repair two different issues with my vehicle. After a day of driving, both issues returned and were not fixed.This is the type of place that assesses your vehicles problems, then puts new parts on it. Thats it. Thats the whole troubleshooting process at Atlee Auto Service! I suppose that type of service works in their business model, because it assures that youll be coming back for repairs again.Ive already taken my vehicle to another shop, where they were able to identify the problems and fix them. You know... The first time, like it ought to be done.I should also state that I didnt give Atlee Auto a chance to correct the issues again. Why? Because I shouldnt have to! They got their one chance to make a good impression on me and blew it.1/5 stars. Will not return as a customer.
Great honest place, will definitely be going back.
Excellent all the way around the best place to take your vehicle
Ive been using Atlee Auto for 19 years now and am always pleased with the entire business model. They are well organized, courteous, efficient, skilled, and most importantly, affordable! Ive never had a problem they couldnt fix, especially in a timely manner. I highly recommend this business.
This place is great. Reliable service for good prices. Plus they have a friendly staff.
My daughter lives in North Carolina and had several mishaps with car repair companies. It was only logical for her to come home and get her car fixed by Atlee Auto, since she knew they would be fair and get the job done correctly. As usual, everything was fixed at a reasonable cost and time frame. After a brief visit, she was safely on the road with my two treasures- my grandsons. Thank you Atlee for making us have one less worry.
I have been dealing with Atlee Auto for decades. I depend on them for quality workmanship, competitive pricing, and exemplary customer service. They handle my gas saving runabout with the same style and grace as my luxury vehicles. I recommend them without hesitation as a quality business who has served my family and now my childrens families with dedication and excellence.
I have been a customer here for a while now and th never fail to provide great service and quality work. I really appreciate their honesty and willingness to help make the customer happy.
Quality work, exceptional customer service (Hi, Mike!).
These people are great. Awesome service and fair prices. I just wish they were open on Saturdays.
Weve been using Atlee Auto Service for over 15 years and they are the best! Always willing to answer any questions or concerns I have with my vehicles. Highly recommended!
Atlee Auto is the best for friendly, honest, reliable service! I love how clearly they explain things and how they never pressure you to make unnecessary repairs. Highly recommend!
Ive been bringing my vehicles to Atlee Auto for over 20 years for only one reason. Theyve always provided honest service. For example, Ive brought a car in asking that the front and rear breaks be done and received a call that the rear breaks were fine. When theyve found something unexpected they were sure to show me the worn part when I picked up the car. I trust their advice on what work is necessary and what can wait.
Atlee Auto is the best! They replaced my broken sunroof at 1/2 what the dealer was going to charge. It broke again due to a horrible design, & it was stuck in the open position. It was unrepairable without replacing it with a new one. They took it apart & got it closed for me at NO CHARGE! So great of them!
Great customer service!
Great service after losing our brakes following a visit to Richmond! We were fortunate to find Atlees and happy for the prompt attention to our problem. Its a good place to be stranded.
Overcharge for almost everything. Rude employees.
Thanks for taking care of my problem with the van so promptly this morning, Richard! We can always count on you and the crew at Atlee Auto to take good care of us and our vehicles.Many thanks, Carrie L.
Always good service, estimate always the price. I love these guys. They work on our entire family fleet cars, suvs, even trailers!
Always professional and polite staff. Fair/ Reasonable prices and quality work.
Very satisfied with there service reliable place they are honest people.
Honest and Reliable Auto RepairAtlee Auto has been the place I have taken all of my cars for over 20 years. They have always been friendly, honest and dependable. I have referred many friends and neighbors to them.
Been taking our cars here for quite some time. Theyve got outstanding service, are honest and transparent, and reasonably priced. Finally feel relieved to have a mechanic we can trust.
I’ve only been once. Seemed like good service, I say it’s worth trying out.Shaunce Woodbury
I found out about Atlee Auto Service in 1998 from my neighbor Jackie Bendrick when we first moved to Mechanicsville. They were a small organization with probably the best mechanics and service staff on the entire East Coast. Our family have been extraordinarily pleased with their over-and-above service for eighteen years and have continued to be satisfied with all that they do as they have grown and expanded. We wouldnt go anywhere else. Atlee Auto Service gets our business for life.
Two times I have had emergency situations where the staff at Atlee Auto were able to address my situation quickly and to my satisfaction. I am well pleased with the service I received .
Im very happy with Atlees service. They were efficient and quickly has my vehicle repaired and I was out on the move again.
Very friendly and trust worthy #!
Great service, and always friendly! Never had a bad experience here, and have had lots of pro done.
First off, ive been working on cars for almost 10 years. Well I went in to get an alignment done on my mustang. about 20 minutes later they come to tell me I had a bolt loose on my tie rod and that it would be almost $50 to fix it. I cancelled everything and took my car home to fix it myself. I spent 30 seconds tightening that bolt, I didnt even have to jack the car up in the air! I will NEVER do business with them again. They will just try to rip you off
ATLEE AUTO HAS BEEN TAKING CARE OF MY CAR FOR 8 YEARS AND RICHARD, MARK & MIKE HAVE ALWAYS BEEN RIGHT IN DIAGNOSING AND FIXING MY AUTOMOBILE. THE FEES ARE VERY COMPETITIVE AND REPAPIRS READY ON TIME. I ALSO BUY MY MICHELIN TIRES FROM THEM.
Ive been taking my cars here for about 10 years and wouldnt think of taking them anywhere else. Great mechanics and Great management and ownership.
They did a great job fixing my family members Van I do recommend this place.
Excellent service and very kind, personalized, patient work. I would recommend Atlee to all of my friends!
Great local mechanic shop! Work done quickly! Staff is friendly.
Excellent service.
Weve been taking our cars here for many years and have always been happy.
Very accommodating, friendly and honest.
Honest dependable auto service . I take both our cars to them and never worry about being over charged .
Great guys, great business, and they wont rob you blind!! They let you know what needs done and the price that they quote you is what you pay!! Been going to them for YEARS!!!
Very friendly staff, they did some great service to my old car!
Everyone at atlee auto is very professional, friendly and they are great mechanics. Did a great job fixing my car and interrogating a system problem with my vehicle.
They were very helpful and tried to do what they could to help me. The pricing seem fair and they have a very large modern up-to-date facility.
These people are incredibly hospitable and professional.