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Ricks Tire and Auto
9004 Shady Grove Rd, Mechanicsville, VA 23116, United States
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Ricks Tire and Auto

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Ja
Review №1

We are new to the area, and have tried several garages. After finally getting around to Ricks, I dont think we will be trying any others - wish we had started here and saved the trouble. We had a headlight out, and a tough schedule for getting it repaired. These guys not only fit us in around our schedule, but did great work and charged a very (incredibly) reasonable price. Thank you Ricks, see you next time for sure !

Al
Review №2

Ricks got me back up and running in less than an hour after my coolant ran out due to a leak. They have no idea how much their quick and awesome service meant! Highly recommend and if I lived nearby i would no questions go back

ci
Review №3

Employees were very pleasant to speak with. Great service, not a long wait.

As
Review №4

Only good experiences with the Watts family and their business so far. They were able to squeeze me in and fix my Jeep on one of their busiest days when I was in a time crunch. (A holiday weekend too!) Definitely will be getting my vehicles serviced by them in the future.

Ch
Review №5

Outstanding service and fair price. Polite and professional staff. Good communications throughout. Got our Rubicon on the road with brake repairs, engine light, oil change and inspection. We will go there again! Deal with confidence.

Ma
Review №6

Rick does great work. They are honest and let you know if things are needed or not. Not pushy or trying to take advantage. Really thankful to have found them.

Ta
Review №7

Great place. Got me in super fast and did great work! I will be back!

Ca
Review №8

Scott and the crew at Ricks did an excellent job installing the exhaust on my sons 2004 Mustang. They kept me informed throughout and did a fantastic job! Their prices were fair and the quality was superb. It’s not often you find a trustworthy and dependable shop but Ricks is it. I will definitely be back and highly recommend!

Wa
Review №9

We are newer to the area and needed to find a good shop for our auto care. We didnt find a good shop at Ricks, we found a great shop. Have been four times in the last 6 months and its been a great experience each time. Great folks at a great place doing a great job - thanks to all!

lo
Review №10

Love these mechanics! Very fair,very honest. Moved from Mechanicsville to Montpelier and still take our cars there. Been a customer for about 20 years. Wont go anywhere else.

Ri
Review №11

Had to make a last minute appointment, and those guys fit me in for my state inspection. Took no longer than 45 minutes and I was in and out. Highly recommend this spot to anyone looking for some quality work!

Ma
Review №12

Honest shop. They took really good care of my moms car which to me, is priceless.

De
Review №13

Great: fast and friendly service

Ga
Review №14

Love Ricks Tire & Auto! Theyve been taking care of our cars for years. Theyre the only mechanics Ive ever been to that I didnt feel like I was being ripped off. Friendly, helpful, straight forward and honest!

Vi
Review №15

Always good service!

Ke
Review №16

They were very considerate & professional. I will be using them in the future if the need arises!

Jo
Review №17

Great service and price

Da
Review №18

It was that state inspection time of year again and the mechanic I had taken my vehicle to a few times previously wasnt quite set up to do them. I read really good reviews about this place, on Google and Nextdoor, and I wasnt disappointed. A nice crew. Honest work. Didnt try to nickle and dime me or charge an outrageous labor fee. Highly recommend.

Bo
Review №19

Awesome service. Been to Ricks multiple times. Always satisfying service.

Ch
Review №20

I truly wish I could give more than 5 stars. I have been going to Ricks for years and have referred everyone I know. They are kind, honest and absolutely are the best mechanics in town. More so, I had an emergency with my mother and her car. She was trapped inside of the car and I was all the way out near Goochland. I called Ricks, told him the story, and he sent out the troops and helped my mom before I even got there. I am forever grateful and know what good people they are. Will never go anywhere else. Thanks!!!

Ra
Review №21

I have taken my car to Ricks for the past five years. I have received the most exceptional service, all-around. My car is an older vehicle and they are always willing to check it out, even if I dont have an appointment. I continue to receive great service from when I bring in my car, to understanding what is going on with my car to paying for it and picking it up. I highly recommend Ricks for any and all of your car needs. They maintain professionalism and kindness throughout the entire process! Your car will be in the best hands!

jo
Review №22

Nice friendly fair priced professional.

Ja
Review №23

My tire went flat with my newborn daughter and they did amazing job of getting me a new tire fixing and the issues in a very professional time efficient way! They were friendly and accommodating the entire way through! I will get all of my car work done here for now on and I live an hour away!! Thank you so much!!

Ma
Review №24

Always great service, friendly and curtious. One of the best auto shops I ever used. Highly recommended!!!

Da
Review №25

Good, honest mechanics. I actually had one problem they were unable to diagnose, but I was impressed that they were open and honest and didnt do any unnecessary or extra work.

Gw
Review №26

Did job. Upfront on cost. Can do older cars very needed important service with a smile. Open check in area.

Fo
Review №27

Ive used Ricks a couple times over the years, once for a set of tires, and once for an alignment. Both times they were very friendly and professional. They seem to stay quite busy, which is a good sign. I wouldve liked to have run my Mustang on the dyno, but apparently they get rid of it a few months ago. Unfortunate, but it was probably a very niche service.

Ka
Review №28

Weve used Ricks for years. They are dependable and honest.

Jo
Review №29

They did a great, quick repair for me. Always friendly and very knowledgeable. Thanks, Rick!

Br
Review №30

Good work at fair prices

ju
Review №31

Fast service...informative...great job

Da
Review №32

Awesome place great people to deal with !

Do
Review №33

Great business do good work

Cp
Review №34

Great, honest service, hard to find these days. Have been a customer for years and never had issues. These guys are the best around for full auto repairs, tires, inspections!

Wi
Review №35

Great service experience. Have had various work performed here on different vehicles. Always feel that Ive gotten good value for my money.

Ro
Review №36

Always a good experience! Great service and customer care.

Sa
Review №37

I went in for a state inspection. While I waited, I overheard employees explaining to customers how to save money and what all of their options were. They are friendly, yet humble and kind. They strike me as trustworthy and even though I didnt need work done that day, I will most definitely use them and recommend them in the future. Its the kind of place that women who dont know much about cars can feel safe going to and know they wont be taken advantage of, which is a rarity these days.

Sh
Review №38

Always honest and reasonable. And theyve added someone to take you home and bring you back @

ar
Review №39

Great place, always great services and price .Thanks,

Ky
Review №40

Amazing service and staff. Honest hard-working and get the job done. They dont try to oversell you and they tell you what you need, and do it at a very reasonable price. I highly recommend this place and will be a customer for life.

B.
Review №41

They always do a great job !!!

Wa
Review №42

Great honest place. The do all the work for the school busses at my work. They have competitive prices and do great and timely work. Always busy!

N.
Review №43

My family has taken their vehicles to Ricks for as long as I can remember. They are always very professional, honest, and timely. Ill always trust them with my cars!

Na
Review №44

The fellas always take good care of me and I never feel like anything was not correct. They actually made a small mistake once that resulted in further problems with my car and they fixed it all quickly and at no extra cost.

Ni
Review №45

Recently my parents visited from DC and their battery died just as they arrived. Rick’s Tire And Auto was able to replace their battery quickly to get them back on the road in a timely manner. We have been bringing our vehicles here for years and I was so glad they were able to help my parents and were very patient with them.

Br
Review №46

WOW! Great customer service. During an inspection on my 1999 Ford Taurus they found some suspension parts ready to leave me stranded. Unfortunately I could not pay it right then and there due to a surgery 3 weeks prior. They did not charge me for the rejection sticker at that time, only when I was able to come back and get the service performed. Thanks again Ricks Tire and Auto!

Br
Review №47

This is one of the most honest and dependable places I have ever done business with.

Da
Review №48

Always a great experience

Am
Review №49

Excellent work, fair prices. Great business ethics

Wi
Review №50

They do good work at a fare price.

Ch
Review №51

I am a project manager with Brightview Landscapes, Ricks Tire and Auto has always had phenomenal service. I cant thank them enough for keeping our 19 fleet operation going! Thank you for all the help!

Ja
Review №52

Their prices are great and their service is perfect.

No
Review №53

Always great service have always stood behind there repairs

K.
Review №54

Friendly, professional, and reasonable!

Ry
Review №55

Ive taken all my vehicles to Ricks Tire and Auto for years and they have been unfailingly courteous, expedient, professional, and honest. Theyve gone above and beyond to rescue me on more than one occasion. So long as I have a choice about it, I wont go anywhere else. Many thanks to both Ricks - you guys are the best!

De
Review №56

As a woman, I can trust that they will be straight with me on what is going on, explain and even show me when necessary. Affordability and GREAT customer service make this the best place to take your car for any mechanical need! They have been my go to mechanic for years.

El
Review №57

Excellent service.

Jm
Review №58

Great people, they do good work. The company I work for takes all the vehicles there

Br
Review №59

I had slow leak in one of my tires and Ricks took care of it within 15 minutes! Always friendly and reliable service!!

Br
Review №60

Family owned and operated! Honest and fair, quality work!

Ke
Review №61

Ricks is the best around! Great customer service, honest and reliable work! I highly recommend him and his mechanics! I have been a customer for years!

Bi
Review №62

They have been working on all my vehicles (5) for years and I trust them wholeheartedly. They have always been fair and reasonable. I wouldn’t go anywhere else.

ma
Review №63

Ricks has done some work for me that wasnt covered under my current warranty. He was very fair a reasonable and did a great job. Once my warranty runs out with my car where I have to take it to a dealer I will definitely take my car to Ricks. Very honest and trustworthy.

Fi
Review №64

Fast, efficient, friendly. Literally all you can ask for from a service center.

Ju
Review №65

The BEST shop around. Started with the guys doing just oil changes on my van and ended up letting them do everything else. Ive just purchased a new vehicle and they will be the only ones to touch it. I can honestly say both Ricks arent about money theyve given a lot back to the community and veterans and if something aint right with your car THEY WILL FIGURE IT OUT.

Da
Review №66

This is the very best place in the Richmond area for car repairs

Th
Review №67

A little more than a week ago I placed an order for tires. I was promised a delivery date & appt. Went back Monday tires werent ordered. Very BAD customer service.

Ke
Review №68

Great place for tires and repairs, Honest and reasonable.

bl
Review №69

Ricks is a great local place that takes care of mine and my families automotive needs! He has done a lot on our cars, alignments, tires, oil changes and such! I have two teen drivers and they have helped a lot!

Ju
Review №70

Drove the 45th Anniversary Camaro to Ricks all the way (its not that far, really) from Richmond. Ive been looking for an Amsoil oil change since we relocated. These guys mean business. Theyre efficient, friendly, and, its clear to me (and the reviews), that they know what theyre doing. Trustworthy mechanics are out there. Trust the reviews. These guys are rock solid.

Ca
Review №71

Always so sweet when you there love these guys treat you right ever time

P
Review №72

Made an appointment on Wednesday 8/9 for a Friday AM appointment drop off. I had 4 tires shipped there from online company. On Friday at 3:30 PM (the car was left there at 7:30 AM Friday AM per our appointment call) when I called Ricks, they told me they were not able to work on car. They had a man out. It was a busy day. But I could come back on Monday. that is the best they could do. This is the 2nd time they have put me off. And they did it with an attitude. He said there is nothing else they could do. Well I have a suggestion - How about calling me at noon and say they are having a problem? Or call me at 2 PM, but no calls and no return of my call, that I left at 2PM to see how they were doing. I should have known. ***** 1 No customer service, 2 A sorry and good bye attitude. Now you have lost a customer. Oh thats right, you dont care anyway. I am going up the road to find a place that has some customer service. ----> I will vote with my dollars.

Je
Review №73

They are great. My son had an issue with his truck and they fixed it. He picked it up got half way home and another problem popped up. So back to Ricks we went and not only did they fix it, but they did it for free. They are honest and have great service. At Ricks you are treated like family. Thanks guys for everything thing you did for my son.

Co
Review №74

Very nice and efficient...will continue to use them...

st
Review №75

Great service and very trustworthy repair shop.

Ho
Review №76

Great service. Friendly staff. Its nice to have a place to take your vehicles and not question what they do. They are honest. 😀

Br
Review №77

Went in with a headlight problem and in need of a state inspection. They took great care and time and work with me to get the inspection done. Great guys great place will be going again

Bo
Review №78

Always professional and friendly

To
Review №79

Ricks is the only place around that touches my car. I use them from everything to Oil Changes to tires to more serious automotive needs. Ricks is always fair and honest and that is paramount in this industry. I appreciate having a local shop that I trust 100%

St
Review №80

Great people. Thats why the lot is always full.

ka
Review №81

I was there for yearly state inspection for the last three years. They are so professional. Easy to get appointment.

Sc
Review №82

Had an issue with a tire on a trip from Florida to Connecticut, stopped in he didnt try to upsell us, changed out tires and we are on the road quick at an excellent price. Would definitely recommend if youre in the area

Ed
Review №83

Good service..

Do
Review №84

Good place to get your ride fixed.

Fr
Review №85

I get all my work done here. From custom bent exhaust to lift kits to head gaskets. Always well worth the money!

Ni
Review №86

Good service and great knowledge, highly recommended!!

Ti
Review №87

Lack of knowledge on tpms, should let customers know before attempting to work on something that they really dont know what there doing. Six hours wasted for one tire.

Pa
Review №88

Good honest people

Jo
Review №89

Great people and their services are great

Ja
Review №90

Fit me in last minute, super nice guys and not a long wait!!

Sc
Review №91

Friendly,honest and good workmanship.

Da
Review №92

Nice people and great service.

Ch
Review №93

Very honest people, as a woman I appreciate that . Been going to Ricks for over 30 yrs. Where every he was .

HE
Review №94

Good an friendly people wouldnt trade them for the world

Vi
Review №95

They are the best....honest and trustworthy....highly recommend.

Je
Review №96

Saved my day today. Great service and fair prices.

Dw
Review №97

Took care of nail in tire immediately.

Mo
Review №98

This place is always busy so make sure you have an appointment before you stop on by. Its like making a doctor appointment for your car.

Ke
Review №99

Excellent, fast and polite!

Pa
Review №100

Honest, friendly, knowledgeable

Information
40 Photos
100 Comments
4.7 Rating
  • Address:9004 Shady Grove Rd, Mechanicsville, VA 23116, United States
  • Site:https://rickstireandautova.com/
  • Phone:+1 804-559-0240
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto electrical service
  • Auto restoration service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Diesel engine repair service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30am–5:30pm
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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