Dorn’s completely repainted my red Mercedes 2 door convertible because of a paint defect caused by the manufacturer. I couldn’t believe my eyes when I saw my car. It looks better than it did brand new in the Mercedes show room!! The paint job is flawless. They had to completely disassemble my car and they reassembled it with out a squeak or a rattle. Do I recommend Dorn’s? Absolutely!!!

Dorn’s was great to work with! We had to get our Tesla repaired after an accident and they helped us navigate everything. Their team went above and beyond. Great quality work and wonderful customer service. Would definitely recommend!

From start to finish, Dorns provided expert advice, professionalism, and courtesy, while replacing and painting my front bumper. I appreciate knowing that my car was in such reliable hands. A special thank you to Angela and Decio for their stellar customer service.

Had to have my Tesla in for repairs. Took a little longer than expected because of issues with my insurance company. However Dorn was extremely responsive to me throughout the whole process. The car came back in perfect condition. I was extremely pleased with the service I received will contact them again if I ever have any future issues with my car.

Somebody hit my Model Y in a garage a week after I bought it, leaving a ~6 inch dent + scratch in the rear fender. Dorns was awesome and provided premium service from start to finish: they called the store manager at Enterprise on his cell phone to complain that my rental car was taking too long to arrive, offered to deliver my Tesla to my home after it was done, and gave me frequent updates on the status of my repair... Clay was the mechanic who took personal responsibility for fixing my Model Y and he really did a phenomenal job. The rear fender Clay repaired literally looks better now than it did before and better than the fender on the other side on my essentially brand new car. They also did a full detail and Clay offered to wash it again for free anytime I wanted to stop by. This was by far the best experience Ive ever had at a repair shop.

I took my 2004 Land Rover Discovery to Dorns to repair front end and passenger side damage. They made the entire process stress free, dealt with the insurance company and kept me updated throughout the process. The final product was better than I could have imagined. The car looks showroom new, inside and out. Would definitely recommend!

My experience was great!! I had a very minor issue with the window trim that was driving me crazy but Angela and Carl took very good care of me. Thank you!!Tina D

Very professional, cooperative, and friendliest business Ive ever seen! They kept me up to date and prompt on the status of my vehicle repairs and the price was reasonable. Also performed a complete inspection. They even added in a spa treatment that included a complete wash and detail clean on the interior! I was completely blown away by how beautiful my car looked when I picked her up; practically brand new(though its a 2012)and more beautiful than the day I drove it off the dealers lot 3 years ago! I definitely and highly recommend Dorns for any and all TLC vehicle needs. Decio(I hope I spelled that correctly) is super talented and Angela makes me smile. Definitely will return soon!

If the dealers were only half as good. My car always displayed the same issues after 2 different dealers stated the car was repaired...Thank goodness for Dorns. The car went from a dealer monthly repair to now...maybe once every 3 years. Cant say enough good things about Dorns!!!

I brought my Tesla model 3 in after I was rear-ended. The car pretty much needed an entirely new back end including liftgate, bumper and all the sensors/wiring and electrical.Dorns worked with my insurance and got my car in for repairs quickly.A big shout out to Clay and the others on the Tesla team at Dorns. Clay was very helpful and communicative through the process, giving frequent updates on the car and parts ordered. Clay even overnighted a couple items to me that I had forgotten in my car that I needed.He and his team are very skilled and professional. Its never fun getting your car worked on especially after an accident and no one likes leaving it anywhere for too long but I felt my Tesla was in very good hands and always knew what was going on and what to expect. I got the car back washed, cleaned and detailed looking better than new and like the accident never happened.They even delivered the car to my house when repairs were completed. Cant beat that!

Really happy. Tony at Dorns worked with us. Great guy. Great service. Great job. We just had a trailer hitch installed, but required removing bumper. Very happy with the work.

I had my Audi towed to Dorn’s after a not at fault accident that occurred in SC. I chose Dorn’s because I’ve known of the shop all of my life and they have a great reputation; plus they are an Audi certified body shop - this was important to me as I wanted a shop that was familiar with Audi electronics, etc. to ensure nothing would be missed in the repair process. From the first time I contacted Angela and had several conversations with her and others In the shop, I was impressed with their knowledge, responsiveness and professionalism. Although my insurer ultimately covered the cost of the tow back to Va, this was in question for a few days and Dorn’s did not hesitate to step in and help me figure out ways they could assist me in getting the vehicle back here.The insurer based their initially low estimate (done in SC) off of pictures... however, once Dorn’s took off the front and rear bumpers they found significant damage and the vehicle was subsequently deemed a loss... meaning Dorn’s made nothing from me since there was no car to repair. Rob was incredibly helpful in explaining all of the damages they found on the vehicle and provided me photos of everything. He was also prompt in returning several of my calls to answer my questions as they arose - even after it was clear they would make nothing off of me.While hearing the vehicle I had only owned for 8 weeks couldn’t be salvaged was not the news I wanted to hear, I am thankful for Dorn’s honesty and am appreciative that they didn’t attempt to put together a vehicle that wasn’t worth fixing. Most importantly, while they worked with my insurer on my behalf throughout the process, I always felt as they MY advocate and acting on my behalf and in my best interests.I wouldn’t hesitate to recommend Dorn’s for all of the above reasons and will definitely be back if the need arises in the future (although I hope that won’t be anytime soon)!

I decided to select dorns for my Body work after hitting a deer on a highway. They worked with my insurance carrier to make the process smooth and seemless, and their work was absolutely EXCELLENT! The customer service and professionalism was top notch and I even got my car back from repair cleaned and what appeared to be detailed. I HIGHLY recommend them, especially if you are very particular about your vehicle. I noticed that they had the most certifications and credentials of any shop in RVA and I am a customer for life! Excellent experience!

They were incredible! They fixed all of the repairs that my van needed (car accident), including several items that we didnt even know were an issue and worked with the insurance company perfectly!! My baby looks brand new and drives smooth now!!! PLUS not only did they detail the inside of my can, but they also gave me 4 Car Spa days a year FOR LIFE for working with them.Theyve made me a customer for LIFE.

Made an appointment to have my car detailed Thursday March 11, 2021. Dropped the car off Wednesday March 10 around 3pm.I received a call about 2pm Thursday saying they would like to keep car another night and get it done by noon on Friday March 12.I asked if car was in process and was told no work had been performed. I then chose to promptly pick up my vehicle. Dorns brochure indicates a full detail could take 4-6 hours.I understand businesses can have unforseen issues but an appointment is a commitment and I was not offered a raincheck, discount or an apology.This was my first experience with this business and right it feels like it will be the last.

Dorns Body and Paint is the ONLY shop that I will use for all of my Body and Mechanical needs. Great staff, super knowledgeable, friendly, transparent, honest.

Our experience with Dorn’s was fantastic. We had complete hood prep & paint work on a Mini Cooper. Local Richmond Mini dealership recommended Dorn’s.Bill was great to work with. The quality of the work was very good and the job completed quickly, a couple days. Car looks great. Will definitely do business with Dorn’s again.

It’s great my dad works there clay Milburn best person at dorns

Awesome customer service. I felt so welcomed. The receptionist was very pleasant. It was nice and clean inside.

Clay is the man! Dropped off my Tesla Model 3 for some body work and it looks brand new. Completely cleaned and detailed it and topped off the charge. The repair came with their spa package which gives you free cleaning and detailing four times a year for life. Highly recommend them they will take good care of you!

My car looked brand new! I had to take a double take to make sure I was driving away in my own car. They did a complimentary detail inside of my vehicle. So impressed! They know exactly how to handle a Tesla.

Blake did a wonderful job fixing my car. He was always prompt responding to emails and keeping me up to date on the progress. Additionally, my car came back not only looking brand new, but also so clean. Im so pleased with the service.

Took my clients car to Dorns after he backed into something and broke his tail light and messed up his bumper. When I called to inquire about the repair I had the privilege to speak to Clay. He was professional, understanding and told me exactly what steps would need to be taken to get all resolved. He was right on target! Bringing the car in, the entire staff was friendly and Clay was outstanding! He over delivered on his promise to get the car back in time, and was a day sooner than thought!! When I got the car back, it was not only repaired, but cleaned inside and out. Looked as if it had come off the lot brand new! Dorns and Clay are top notch, first rate and I would highly recommend them to anyone! Thanks for doing such a wonderful job!!

When I went to the body shop to get an Estimate I didnt have to wait hours they got on it right away. Very nice and friendly people.When the vehicle was being repaired Bill kept me up with all details. Thanks

Excellent work and customer service! They communicate with you throughout the whole process.On two separate occasions my Tesla Model S was damaged and they returned my car to normal, even after a deer strike on I81 that left my front end nearly totaled. What a great job!

The team at Dorn’s did a phenomenal job with replacing the bumper on my individual color m3 - it looks even better than it did before. Only had the car in the shop for 1.5 days before they called me for pick-up. Much thanks for Bill, Clay, and the other staff at Dorn’s for making the claims and repair process a breeze.

They are amazing. They did a super job fixing my car. They kept in contact to let me know progress. I am so happy I went to them. Highly recommend.

Collision repairs. I was please when my car was returned to me. No complaints. I would definitely return to Dorns Body and Paint and highly recommend their repair services.Bill is very professional and courteous.

Repair work - 5 stars - outstanding work, friendly.Hassle - 1 star - avoid - I chose Dorns to repair my car. They took it apart to give me an estimate. State Farm rejected their estimate, said Dorns hourly rates for repairs are too high. At first I asked Dorns if they would put the car back together so I could take it elsewhere, they said they would charge for that, so I did not do that. Dorns then told me the insurance companies often refuse to pay their rates. They told me many of their customers take their insurance companies to small claims court to make them pay the full cost of the claim. So thats what I did. I paid Dorns $4,000 to repair my car, State Farm paid me $3,000. I took State Farm to small claims court. Took me hours to figure out what to do. Filled out forms, mailed letters, went to Hanover Courthouse. It worked, State Farm settled and paid me the remaining $1,000. But this is a huge hassle. I suggest avoiding it. Ask Dorns up front if they will only charge a rate your insurance company is willing to pay. Otherwise, do yourself a favor and take your car elsewhere. Next time Im going elsewhere.

Thank you once again for the beautiful ceramic coating that was applied to my Hyundai Santa Fe.Special thanks to Clay who I spoke with during the process. He was very responsive. I would be remiss if I didnt mention Angela, who was always friendly and helpful.

When my 2018 jeep wrangler was damaged I knew without a doubt that Dorns would be fixing it. Clay Milburn is wonderful as was all the technicians and staff. Keeping me informed with all aspect of my repair was extremely appreciated. I had peace of mind knowing my girl was being repaired at a certified shop.

Dorn’s made this horrible process seamless and so easy! They did an amazing repair on my Jaguar and I cannot thank Clay Milburn and Angella enough for being so accommodating, patient, helpful, and flexible with my questions! Great job and HIGHLY RECOMMEND!!! Looks like a brand new car 💗

I’d like to thank Bill and everyone at Dorn’s. They did an excellent job on my car. I hope I never have to go back again but if I needed more bodywork to my car, Dorn’s is the first place I’m going.

These guys work is awesome! You wont be disappointed at all!

Too difficult with which to work, in my opinion. I needed a driver side door applique replaced as mine flew off as I was riding down the interstate. I called Dorns and they insisted I make an appointment to look at the vehicle. I told them I knew, without a doubt, what part I needed (had already done my research) but an appointment was required. Following the preliminary appointment, there would be another 3 day wait to get the part in and then we would have to schedule the actual install....all the while rain water would be getting into that particular part of the driver door. No thanks. I went elsewhere and had the part installed same day.

My car was new to us (November 2019, we purchased a CX5 Mazda with specialty signature paint etc) then 4 months later in March, a valet driver hit a concrete pole with it - Needless to say, we were not happy with the scrapes etc on it.Dorns not only made it right - there is NO indication that anything happened to it at all. It looks beautiful and the surprise of it all being detailed and so clean when we picked it up made the experience with Dorns even better. Not only is the work they do on the car excellent, but they have also been extremely helpful during this Covid19 time and in helping with the insurance company that the incident was filed with (since it was not our own). THANK YOU to the friendly staff : Angela, Clay, and Dorns for making this sticky situation so much better! I will recommend you to anyone that needs your help in the future. Tracy Loving

Absolute RIP OFF!! I took my vehicle there because they were a certified Tesla repair shop. I was in an accident where as the other party and insurance company accepted fault and was paying for all damages.But this company charges fees that neither my insurance company or the other partys have ever seen before (Blueprint fees?? plus $80/day for storage!! They took 22 days to get back to me as well with an estimate for repair!!!) They produced a repair bill that was MORE than twice as much as the insurance company estimated. Sure, insurance companies are always trying to save a buck....but when I asked a competing repair shop, they AGREED with the the insurance company. Dorns is a total rip off!! I even tried to file a claim with my insurance company to see if they would pay Dorns bill, as I thought their might be some legitimacy, and they told me to get my vehicle out of there as soon as possible!!Dorns advice / process...pay the bill, and then take the insurance company to small claims court as they always pay up. In the 100 or so times he told people to do it last year, they almost always paid. These frivolous lawsuits and my time lost so Dorns can make extra cash is the worst and most unethical business practice I have ever witnessed.Please DO NOT take your vehicle there (especially if it is a Tesla). Do the legwork of calling around, as there are other shops that are qualified to make the necessary body repairs.

Definitely recommend considering Dorn’s for any auto body or service needs. Truly appreciate the knowledge and transparency of their staff. Great experience on all fronts!

Wonderful, all I can say is absolutely wonderful!! Go to Dorn’s you won’t be disappointed!

Spoke with Rob about towing my Peterbilt semi. Upon doing the job, the operator snagged my new bumper, and ripped off the lic plate, but destroyed the bumper. The brand new bumper!!Spoke with Rob over this, emailed him the pics of the damage, he actually admitted on the phone, that the operator caught the bumper but claims no damage was done, this is false. Rather then taking responsibility of the damage, and rectifying the issue they just do nothing. Not even a phone call to say sorry we wrecked your bumper, but we just dont care.Instead I get a response, FROM THE OWNER, that Ive never done business with them!! Funny thing I have email from Rob with the bill and a credit card statement that proves the transaction.I get that this is an unprofessional company that feels it is ok to damage a customers equipment. At least the operator put my lic plate back in the cab of my truck Per my phone call conversation from Rob.Thanks for the horrible service, lesson learned stay far away from Dorns in Mechanicsville, VA!!

Had them tow my peterbilt semi, the operator towed it forward. Upon either hooking up or dropping my truck, he managed to catch my bumper. Destroyed my bumper which was brand new. But at least he had the decency to place my license plate he had ripped off inside my cab. Admission of guilt.....

I would highly recommend Dorns! I had to have my front bumper replaced and they did an awesome job. The staff was wonderful and very responsive. Will more than likely start taking my 4Runner there for all my needs going forward. My vehicle was returned to me in pristine condition. Again, I highly recommend them!

My husband took car and explained and showed her just he wanted, she gave him a price on paper and now I call to make an appointment and they will not use the parts that he had bought and that was part of the price. Today they said they would not use the parts that he bought. We have the paperwork from them saying that they would. We will never try to deal with people who false advertising.

Great body work can’t even tell vehicle was ever damaged.

My experience with Dorns was very good and professional. I would recommend them to my friends and family.

Took my Nissan Armada to Clay at Dorns, after having some issues with my insurance company on approving the necessary repairs. Clay and the team at Dorn’s did a fantastic job throughout the entire repair process. Clay and team kept me up to date on everything and took great care of me. Hopefully I won’t have another accident, but if I do I will definitely go see Clay at Dorn’s. GREAT JOB!!!!!

Dorns offers great, reliable service. We recently took our van for a state inspection. They were able to work us in to their schedule since we were only in town for a day. They showed us where the muffler had rusted through which would not pass the inspection criteria. They were able to order a new muffler and had it installed in a few hours at a fair price. Highly recommend this company for all your auto needs.

Top notch work, great staff, very patient and helpful answering questions each step of the way. One of the few places that actually gets back to you when they say Ill get back to you. Clay Milburn was great and I would not trust ANY other place to do Tesla body work here in the area. Great job!

Clay at Dorns Body and Paint provided the best customer service Ive seen from a body shop in 15 years! He was communicative, understanding, and worked through every issue with me on getting my car back in a quick turnaround and that met my expectations. The work looks absolutely amazing, and the experience is not one I will forget soon. I will be bringing any work I need done to these guys from now on, even if its an hour and a half away from my house, its worth that drive. Trust me, take your cars to Dorns!

The staff is very friendly and very upfront. I had my truck with them for 5 days total because of an issue with my door. They did everything they could to make it right and they updated me every day on it. I greatly appreciate all the work they did for me and I will always go back to them for future service.

Ive worked with Dorns Body and Paint for more than a decade, and have watched them grow and adapt as the vehicles they work on become more complex. Theyve led the market in embracing the most environmentally conscious approaches in their refinish department, to being one of the most recognized collision repair facilities by leading automaker certification programs. Theyve achieved this because of their unwavering commitment to invest in training and equipment to stay at the forefront of the industry, and through their commitment to place the highest priority on performing proper repairs as documented by the vehicle manufacturer.

Great quality work. These people look out for you. Will definitely come back again!

Prices are as good as they will come when it comes to paying to get your vehicle back after being towed.

Great quality work, quick turnaround, very happy with the result. Crystal took care of me every step of the way, including working with my insurance company to ensure everything was covered.

Took my vehicle to Dorn’s for some body work after a collision. The staff was very efficient, courteous and professional in handling the repair, including working with my insurance company. I was kept updated on the status of my vehicle during the repair process, and most importantly, the work was done very well. Since picking up the vehicle, I’ve inspected the area where the damage occurred several times and it looks just like when I drove it off the dealership lot (my vehicle is only a few months old). I’m very impressed and would definitely recommend Dorn’s to anybody looking for a collision repair shop.

Great customer service!! They do a good job with follow up and great quality work!! Thanks

These guys do wonderful work and love the fact that they follow up afterwards.

The work and professionalism of this body shop is awesome. They are friendly and courteous. Definitely recommend this body shop.

I had my 2010 Ford Edge recently repaired at Dorns due to collision damage caused by being reared ed at a traffic light. The office staff were very courteous and helpful arrangin my appointment and keeping me updated.The biggest surprise came when I picked up my repaired car. They detailed the car completely! It looked better than when I got it new! This is the place for all your car needs.Pat Hubert

I recently went to Dorns and I couldnt have been happier with the service provided by Tony and the staff. Tony is very personable and honest. I needed to have the undercarriage of my vehicle repaired (it failed VA State Inspection) and needed bodywork. Dorns repaired the undercarriage in record time, inspected my vehicle and found a serious issue that the other inspection station failed to notice, issues with my exhaust leaking (I had holes in both mufflers), the leaking carbon monoxide couldve been fatal. Dorns provided a reasonable price for the repairs, but I opted to have another shop complete the work, because I had a line of credit there. Thanks Dorns for the great service and potentially saving my life!

I had my car repaired at Dorns after a collision. The staff was very helpful and explained everything that was needed to fix it correctly. I got my car back quickly and it was better than before! I would recommend Dorns to anyone and would go there again myself.

The people at Dorns was absolutely wonderful. The customer service was fabulous.

We only take our cars to Dorns. Tony is wonderful, remembers us and our vehicles, and does everything he can to see that were satisfied. Theyve always been respectful, prompt, and straight-forward. Ive had to wait for my car several times, occasionally with my children, and theyve gone out of their way to be welcoming and return the car quickly. We have no need to go anywhere else!

I was referred to Dorns from a friend and was skeptical about taking my car there because they did not advertise that they worked on Mercedes vehicles. My car( a candy apple red Mercedes), was rear ended and needed a complete bumper replacement. Dorns did an amazing job on my car. Thank you Scott, Robert, Angela, Niki and Tiffany for also being so pleasant. Good customer service is always a plus and you guys were great!On my return visit, a month later, from another rear-end collision-same car, I was once again leery about the repair. Dorns came thru, once again and did an awesome job. I am so happy with the outcome and recommend them highly. Their over-all team is great!!!!!

Dorns Body and Paint has always had great customer service and complete the job in a timely manner. Highly recommend for a regular tune up or body work-Ive had both done and have been very satisfied with the results.

I recently had one of my vehicles repaired at Dorns. It was a great experience! This is no surprise to me as Dorns has been taking care of me and my cars for about 20 years. I have owned multiple cars over that time period and they have done great repairs (both collision and mechanical) on all of them.

The employees were very nice and respectful

Had a very positive experience with Dorns. My situation was very complicated and Clay Milburn was extremely helpful, understanding, and just a great advocate for me with the insurance! It was good to know that I truly had someone on my side!! I would recommend them any day!Johanna

I took my Tesla Model X here after an unfortunate incident with a deer. They are the only certified Tesla repair center in the area. They recalibrated the self-driving sensors, and made everything ship-shape and returned my car in perfect condition. Kudos to Clay Milburn, who kept me informed along the way.

Having an accident is very upsetting. There are a lot of important decisions to make. The best decision that I made was to take my car to Dorns Body Shop. They worked with my insurance to make sure all the proper repairs were done. I am extremely pleased with the repair work and service that I received. My car looks like new and drives like there was never anything wrong. Thank you to Clay Milburn for the updates and THANK YOU Dorns Body and Paint for a job well done!

Im very happy with the service I received and their professionalism, help, and kindness was demonstrated at every step from their towing service to their collision repair and every step in between.

Clay was super accommodating in fixing my Tesla! Car looks beautiful after picking it up.

Exceptional value for your money. Outstanding work by experts who have a proven track record for excellence. My wife and I highly recommend this business.

I’ve been a customer of Dorn’s for both mechanical and collision services and they have done great work! Done in a timely manner and very communicative too.

The Best Ever. Takes care of all my needs. Customer service is awesome!

Pristine body repair work done right the first time!

Had some front end damage to the truck. Replaced the hood, grill, bumper, lights, AC condenser, and radiator.Week after week was given the run around being told the parts that were ordered wont fit, we cant figure out the wiring .SIX weeks later we finally get the truck back, without the emblems on the hood. Attention to detail is definitely lacking.NEVER AGAIN!!!

Friendly and professional described them . I highly recommend them .

Well where should I start. The service that my wife and I recieved from Clay Milburn was bar none.Also the work that was performed was immaculate. He kept in touch with us every step of the way and genuinely made my wife comfortable through the whole process. Definitely will be a return customer. Lets just say one call really does it all!!!!!!!!!! Thank you very Much Clay and the Dorns team

I went to dorns after doing a lot of searching for a place I wanted to restore my car to its former glory. Didn’t I find myself concerned l, hearing about my insurance company going after strictly aftermarket parts. Well due to the extensive damage and time needed to make the repairs I waited in suspense. 30 days later I picked my car up and it looked better than when I bought it. Kind staff and quality work will make me a life long customer. Thank you Dorns!!!!

This was the worst experience of my life dealing with the staff of this shop. They drove my car and put mileage on it while being repaired. They did not have a record of mileage when car was brought in. The car in question was a Toyota Prius.They overestimated damages which were a few scrapes on the paint on the passenger side. They continually lied when asking about the time when I could pick up my vehicle. I reported them to the BBB.If you a person of color, I would not use their shop as they treat you like you are the dumbest person in the world when you call into question their ethics. I have never had my intelligence put to a test as I did in selecting this shop. Stay away!----------------------------------------------------------------------------I have read the response to this complaint after being called the day of the post. If you are black or a person of color please spare yourself humiliation and hardship, and stay away from this place of business! There was absolutely noting of truth in the response and it can be proven!

Great work on my vehicle, they had my truck a few days longer than expected but Tony did a righteous and they took care of the extended rental vehicle! Being in the service industry, I fully appreciate! ~Mike

Everyone is very knowledgeable at Dorns. Every time my car has issues or needs service, Tony gets me scheduled and in there as soon as possible and gets the issues resolved. I won’t go anywhere else and recommend them.

Amazing job on my F-150!! It was hit in the side and since it is aluminum, the damage was extensive. Dorns being a Ford certified shop, I didnt hesitate to take it to them. The results are unreal and look excellent, its like the accident never happened! I was left without a rental (due to insurance allowance running out) and Rob did a great job pushing at the 11th hour, staying late, and getting me the truck early. I wouldnt take my vehicle anywhere else, their work coupled with their customer service is unprecedented.

I recently had work done to my Camaro at Dorns and they did a fantastic job!

I had a great experience with Dorns. They fixed my Honda quickly and with the wonderful touch of washing my car thoroughly. I would recommend them!

Cant say much about how good they are since my car was totaled. One thing I can say is that I won’t bring my car nor recommend this place to friends and family based on how poor their customer service was...

The body and paint work here is exceptional. You can rest assured in their quality craftsmanship and attention to detail restoring your vehicle to OEM specifications.

Excellent service.

Fantastic place! Their people are wonderful and work hard to take care of you. I would not take my care any place else.

Best shop in town. Tony and his crew ALWAYS take good care of me.

Picked up my vehicle a few days ago couldnt be happier. I dealt with Clay who was a pleasure to work with. Work was excellent. The car was completely detailed when i picked it up. Being they are porsche certified makes it even better, parts need to come from germany so took little longer than everyone expected but well worth the wait. Will not let anyone other than Dorns work on my vehicle . Thank you Dorns

Was a long 7 weeks for a bumper! Had 3 reps nobody stays working there!! Called my car was ready she went to get it wouldnt start for real? Well after more waiting it was pulled out front for me, not sure what they did wont GO EVER AGAIN!

A estimate of 9 business turned into 22 business days, 30 days total. When I picked up my car the battery was almost dead because the dome light had been left on. They failed to reconnect my antenna so I had to take it back the next day to fix that. I went to get gas and the tank cover door would not open. I had to drive home and pry the door open. The compartment was filled with tape and paper from the paint job. I will never use them again. Attention to detail was seriously lacking.

I had Dorns tow my car from my home after it was hit in the side. My 2015 VW Tiguan was t-boned and both the drivers side and rear side air bags deployed. They did a great job on the internal and external work of the vehicle. My car was detailed when it was delivered back to me and I got routine updates. it looked just like my car did when I bought it brand new!I never had to deal with the insurance companies or rental agency, which was a huge bonus in my busy life...thanks again!

Wonderful Atmosphere, Knowledgeable Front Desk Attendants & Very Professional Mr. Scott Hamilton! I Will Recommend 100% Plus They Are OEM Certified Factory Trained!

Great Job! Dorns did a really great job repairing my Nissan Murano. The front end damage was severe enough that I required towing and since 2 close friends had good work done there recently, I had my car towed to Dorns. The staff was really helpful and took the time to explain the repair process and basically took care of everything. Since the car was only about a year old with low miles and in near-flawless pre-accident condition, I and my husband were a little worried that the car would never be the same; and were maybe a bit worrisome- but we were updated through the process and the car passed our perhaps slightly intense review when the repair completed. I would have to say the car looks fantastic and drives perfectly. Do not hesitate to take your car to Dorns/not if you want a high quality repair..nice folks too!

Im reading these reviews and am amazed at the poor ratings. Weve been customers for years for mechanical and body work and have nothing but great things to say about Dorns. Thank you Tony and staff for all your great work.

Didnt like the price but service was very good

Great attention to detail, honest, willing to go the extra mile to make sure it’s done right! I would highly recommend Dorn’s!